Centro desktop software won't load

I cannot get the software for my new Centro GSM to load properly. Any ideas?
Post relates to: Centro (Unlocked GSM)
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What OS is on your computer?
If it's XP, you don't need the 6.2 version! I have Palm Desktop 4.2 on my XP box, and all my TX's and my Centro all live in perfect harmony...
WyreNut
Post relates to: Centro (AT&T)
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Similar Messages

Palm desktop software won't load

I got a new Palm Zire for Christmas. I have not used a Palm with my PBg4 previously. I installed the software from the CD and when I opened the Palm Desktop I got the spinning beach ball....I repaired permissions, removed and reinstalled -- same thing. I spent an hour on the phone with Palm Support. Reinstalled several times - same thing... They had me install in the root user. It worked fine in the root user, but not in MY user login. They finally said it was an Apple problem. I'm not convinced, because I've installed lots of other software with no problems. But thought this might be the place to start in seeking a solution.
BTW - the hotsync works fine. My events that I transfered from the palm to the palm desktop show up. I just can't DO anything in the desktop on the computer.
Thanks...

That .sit file is a compressed file that you need to expand using Stuffit Expander. Check your Applications > Utilities folder and make sure you have Stuffit in there (you probably do).
The following Q & A is from Stuffit Expander's Help File and explains more:
Q: When I download files from the internet, my web browser doesn't launch StuffIt Expander to open them.
A: In many cases StuffIt Expander will be used automatically by your Web browser to expand files immediately after they are downloaded, but you can also expand files by dragging and dropping either onto the StuffIt Expander icon or into the "Drag Window" that appears when you launch StuffIt Expander. This kind of manual expansion is needed when your Web browser fails to call upon StuffIt Expander, or when the file comes as an email attachment or other non-Web source.
Good luck.
-- JDee

Blackberry Desktop Software won't install on PC "Installation files cannot be validated."

Blackberry Desktop Software won’t install on PC “Installation files cannot be validated." KB article 28396 couldn’t get past # 4 because no digital signatures tab. Removed desktop software initially because it would not update.
Mark

I have the same problem, "Torch"
Acer,Windows XP
Blackberry Desktop will not install
RE; Cannot Vaidate
....Scanned internet, unable to find correct Formula to do so

Desktop Software won't download device updates?

Hi,
I recently bought a BB Torch and would like to add more language supports via the Desktop Software (ver. 6). However, the installer won't go past the back up phase as the update window immediately closes upon entering the 'downloading device software' phase. I have more than 200MB remaining memory in my phone and the software is up to date. The desktop software won't apply changes to any other applications either.
Any help would be appreciated. Thank you in advance!

Hi pokexpress,
Try performing a manual backup of your BlackBerry using the Backup feature in BlackBerry Desktop Manager first. Then, when doing the upgrade, de-select the backup option.
-CptS
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Device dead, need to restore backup files from Palm 515 desktop software to Centro desktop software. Can it be done??

Ok, here's the story: My palm515 died about a year ago and since then I've been operating exclusively from my desktop software, until I recently bought a Palm Centro. Instructions said to hotsync to device, install new Centro Software, then hotsync back from device onto the desktop program. Problem is, I don't have a device to hotsync to because it's dead! I have backups of desktop, so I tried installing Centro Software per instructions. Centro Software said that it couldn't overwrite the old program, that I would manually have to uninstall it. Ok. But when I tried to go back into my old desktop software, it wouldn't even execute, like the Centro software had already begun to delete it. So I reinstalled the old 515 software thinking I wanted to at least do another triple-dog-check backup to two different locations, maybe even print stuff out in case it woudn't restore to the new software. Worst case scenario I have to type everything back in but at least I still have it. But now i can't figure out how to restore backup files to the 515 software! It keeps looking for .ada files but the backup files are .bak and it won't recognize them. How the heck do you restore a backup on this thing! OR, can I just install the new Centro software and restore the files from there.
Somebody PLEASE tell me how this can be done. My entire life, my business, all my clients, my appointments, my phone numbers, addresses, my records for my taxes, EVERYTHING is in there!
thanks,
meg
Post relates to: Centro (Verizon)

Assuming you are not running Vista, and that you have copied the User folder with the .dat and .bak files to a safe location outside the Palm folder, completely uninstall the Access Desktop that came with your Centro and download and install 4.1.4e from Palm's download page.
If you can get the m515 data in there by copying the User folder or Importing Data and sync the Centro you should be fine. Once it all appears where it should (Desktop and Centro) you can delete the User folder copy you copied for the process.
Post relates to: Palm TX

Desktop Software won't work any more

Help!
For the last couple of weeks, I've faced issues with syncing my Blackberry with Outlook.
It began when the letters all disappeared from Desktop. In their place were rectangles, of different sizes according to the size of the letter that should have been there. I wondered if somehow it had gotten switched to a foreign font that was not on my computer.
After uninstalling, downloading fresh and reinstalling, I was no further ahead. I spoke to someone at Rogers, who pointed to their online chat, who told me they no longer supported blackberry software - only the hardware and what was installed on them. I needed to speak to Blackberry. It was suggested that I uninstall again, and after several attempts, to try installing 5.0.1. I did, and was able to use it to backup my BB, and then to use the update feature so 6.1 would be installed. When I did this, a new thing happened.
When I try to start Desktop now, the grey-black rectangle with "Blackberry Desktop Software" is quickly overwritten by a white blank rectangle of the same dimensions, saying "Blackberry Desktop Software" at the top. The circles whirls away as it's trying to load, but nothing happens. When you click on the X to close, it then adds "(Not Responding)" to the top. After a few seconds you can force a close.
Just to try one more thing, I ran Malwarebytes twice, but this didn't help with a reinstall. I still get the white box, and can't get any further.
What do I do from here?

Your messsage describes exactly the same problem I'm having. I have uninstalled and reinstalled several times, but this has not fixed the problem. Did you find a solution?

Desktop Software won't run - so I can't transfer from my current Bold to my new Torch 9800

I currently have desktop software operating on Microsoft XP SP2 with a Blackberry Bold. The desktop software was loaded approx 18 months ago.
I have upgraded to a Torch 9800 and wish to transfer my existing info from my Bold onto it via the desktop software. I have attempted to download the latest desktop software but ultimately it ends in a message stating that the application requires XP SP3 to run.
Are there any solutions other than upgrading my OS? An earlier version of desktop software that will work with both XP SP2 and a Torch 9800 perhaps?
Cheers

Correct, the current Desktop Software does require WindowsXP, service pack 3.
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Too many files on 10.4 Desktop - Finder won't load

2.66 DualCore Intel Xeon + OSX 10.4.10 + 2Gb DDR2 DIMM + 230Gb ST3250820AS + OPTIARC DVD RW AD-7170A
Despite recurrent warnings, a relative kept leaving too many files on the Desktop, up to 300 files (JPGs, downloaded archives). Last week, after attempting to move/copy them to a folder, OSX crashed, and now Finder won't load; after password screen, menu bar and Dock appear, the 'MyDay' app (from Entourage) starts bouncing, and system freezes. Sometimes it goes back to password screen, and from there again to a frozen, empty finder with dead mouse pointer. Other times the spinning clock or wheel remain spinning forever.
Tried DiskUtility, repaired disk and permissions, reset PRAM, no dice.
Tried to boot off the 10.4.10 DVD, it doesn't allow to run OSX from the disc (I have a vague recollection of doing this once, but...)
Started in SafeBoot mode, finder froze at same stage.
Re-Installed OSX 10.4.10 in Archive and Install mode, same freeze at same stage.
The only explanation for the crash, as no updates/new app installing happened, is that there are, again, too many loose files on the desktop and as it tries to load the Finder it crashes. I'm hauling the machine ASAP to try with my own Intel to try access his disk via FireWire target mode but worry the same thing will happen on my system, that it will balk at too many files.
Is there a way to try to fix this without resorting to clean install (needless to say, last backup was months ago)? If I install Leopard on that disk (it comes out fine in Disk Utility) will the same thing happen as soon as it tries to load the Finder? Is there a way to boot 10.4 off a CD/DVD?
Thanks for any info or tips!

Welcome to the forums!
Make your relative write this out 1000 times:
Performance tip: Keep the Desktop clutter-free (empty, if possible)
Mac OS X's Desktop is the de facto location for downloaded files, and for many users, in-progress works that will either be organized later or deleted altogether. The desktop can also be gluttonous, however, becoming a catch-all for files that linger indefinitely.
Unfortunately - aside from the effect of disarray it creates - keeping dozens or hundreds of files on the Desktop can significantly degrade performance. Not necessarily because the system is sluggish with regard to rendering the icons on the desktop and storing them in memory persistently (which may be true in some cases), but more likely because keeping an excessive number of items on the Desktop can cause the windowserver process to generate reams of logfiles, which obviously draws resources away from other system tasks. Each of your icons on your desktop is stored as a window in the window server, not as an alias. The more you have stored, the more strain it puts on the window server. Check your desktop for unnecessary icons and clear them out.
Keeping as few items as possible on the Desktop can prove a surprisingly effective performance boon. Even creating a single folder on your Desktop and placing all current and future clutter inside, then logging out and back in can provide an immediately noticeable speed boost, particularly for the Finder.
And it is why Apple invented 'Stacks' for Leopard.

Upgraded desktop software won't start

In a moment of complete insanity I allowed my desktop software to be updated - last time I did this I couldn't sync for over a month.
Naturally the install didn't do smoothly and now the software won't start.....
The processes start, and I can kill them in windows task manager, but the software crashes - I get the 'program has stopped working' message - before it even finishes starting.
Since all my email and calendar applications are web based I shouldn't need to sync at all, my Android tablet doesn't need to, I just point it at my online calendar and hey presto! it's all synced.

I have the exact same issue. Have already tried reinstalling (repairing) by downloading from website to no avail. Can someone help please?

Went from 8320-8310, now my desktop software won't see my new phone?

Hey guys,
I recently had my 8320 (t-mobile) stolen and bought an unlocked 8310. I got a new sim card, went through that all and now I am trying to connect my phone to my desktop software (4.7) and it won't recognize the thing. The phone also says it isn't getting sufficient current to charge... I have tried resetting my phone, restarting my computer, switching cords.... any ideas how I can fix this? I want to restore my contacts and other info to my new phone.
Thanks,
Sean

My next suggestion would be to disconnect your BB and USB, and reboot the PC from powered off.
Do the same with the BlackBerry device.
Then, reconnect the BB to the USB, and THEN, try to connect.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Desktop Software won't install on Vista

I'm having trouble installing the Blackberry Desktop Software onto my Windows Vista computer, how can I solve this issue?

Graeme wrote:
I am having the same issue with VISTA I have tried downloading v4.3 from the website but to no avail. I have received the error unable to access VBScript runtime..... any ideas
I'm having the same problem every time I try to install BB Desktop software 4.3. I have even tried to run start.exe as administrator, even though I'm logged in as administrator, and I still get the error. I think it was error code 2738 if I recall correctly.* edit Sovled the problem. I goggled the error code and and after several sites I found the answer at http://www.nitropdf.com/kb/article.aspx?id=10106&cNode=3D8W4P
Message Edited by mmyers on 06-13-2008 10:52 PM
Marc Myers
How-To Advertise Specialties

Win Xp BB Desktop Software won't Start

Hello
on My Dell Notebook Latidue 5430 I had installed Blackberry Desktop Software 7.1.
If i try to start the software i see for a short time the Startscreen the the Software close without any error.
In the Systemlogs i see a "NET Runtime 2.0 Error Reporting 5000" Error
I Altough reinstalled the software, but this have no effects on the error
Whats going wrong?
Thanks
Joerg

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Also, please be certain that you meet 100% of the system requirements listed on this page, especially given you are using an old Windows OS:
http://us.blackberry.com/software/desktop/desktop-pc/system-requirements.html
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Desktop software won't recognize 8350

OK,
New 8350, Desktop V6.0.1.18, Microsoft XP SP3
Connect via Bluetooth or cable (two different ones), every USB port.
Phone was recognized once and was able to sync my data once. Since then I get the same error
BB desktop software cannot connect with device. Device is either rebooting or has dead battery.
Interestingly BB desktop manager recognizes the blackberry device, XP device manager recognizes it. All ports are powered with power management off.
I've done a clean install per KBxxxxx, done a battery pull.
I can't get the **bleep** software to work with the phone. That's the whole point!
HELP MEE
Dr.Mike

gltb wrote:
I tried to upgrade my firmware and after the the program removed the old firmware. Then software no longer sees my zen connected to the computer to install the new firmware, but my computer can see my zen and it shows connected on the display. Even charges. The cord is good. I paid almost $300.00 for it 4yrs ago and it has reached it service life end. So creative labs says. So your supposed to spend $00.00 - 300.00 every couple of years. That is BS. If you look all over this site you will find that almost everyone also has a problem with the player connecting the the software. Creative has a problem that needs fixed. I will never buy another creative product again. I will tell everyone I know and talk too about that problem. model# DAP-HD004, 20 gig, Zen, 2.0 USB
Every company has it's own warranty period for it's products and as a consumer, we should be aware of it. You will definitely see a lot of people posting problems in this forum because this community was created to help others who have problems with their devices who are most likely, already out of their warranty period. I understand your upset but ranting will never help. If you have a problem with your device and you want others to help, please feel free to post. A lot of good people in this forum are more than willing help you.

BlueTooth,Windows7 BB 9630 paired but Desktop Software won't see it.

first time posting here. really got to get a handle on this goofy phone i have. i have my phone paired with Bluetooth to my Windows 7 32bit laptop computer.
i cannot get the BlackBerry Desktop Software ver 6.1 to see it at all. does it rely on a different driver set than what Windows uses?
any insight would be great.
thanks

Hi swixtt,
Welcome to BlackBerry Support Community Forums.
This article should help you to pair your BlackBerry smartphone with the BlackBerry Desktop Software. http://bbry.lv/pgxC1k Make sure all the system requirements in steps 1 and 2 have been met.
Hope this helps,
-FS
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Macbook Pro 2010, new HD install, Software won't load

Hello all,
Having some trouble with my 2010 500gb Macbook Pro 13" unibody, and Mac OSX 10.6.3 software. I was originally booting into the grey screen/spinning wheel so I ran it in verbose to get a look at what was going on. I was getting a diskos/2 error or something of the sort, and figured hard drive issues. I took it to the genius bar to verify the problem, and they agreed the hard drive had failed and needed to be replaced. I went ahead and replaced both the hard drive and the hard drive cable with a SATA 500gb mainstream classique and some off brand of the cable. I have been trying to reload my original software disk, and have been having some issues. I am forced to reload from an external optical drive, due to some issues with my Pro's CD drive. I have reset the PRAM, ran disk utility and checked the hardware, held option when loading, tried to boot in safe mode, so on and so on. None of it has worked. When I insert the CD to load, it will spin for a while, then the apple logo will come up with the spinning wheel, then the Apple logo disappears, the CD quits spinning in the optical drive, and a circle with a slash through it appears. It has done this multiple times. I know the disk is good, it will load in another Mac fine. My issue is I can't even get the disk to load. When I hold option upon the mac booting up, I can click on the Mac OSX install option, but it doesn't go anywhere. Just goes straight back to the apple logo. Any advice?
Thanks.

If that were the issue, wouldn't I at least be able to open up the OSX software and get started loading it? I know if that were the problem, I would have nothing to select to save the software to... But it won't even open the software set up.

Centro desktop software won't load

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