Centro desktop won't install over earlier palm desktop and can't un-install old version
The Centro CD won't install the Centro Access Palm desktop
desktop - it stops and says I must de-install existing Palm desktop as it won't upgrade the earlier version.
Trouble is, I can't de-install Sony palm desktop. It is in c:\program
files but doesn't appear in control panel / add remove prgrams; didn't
allow revo to de-install it.
I tried just plugging in the Centro but windows could find usb drivers
(presumably)
So i'm a bit stuck. HELP!
Post relates to: Centro (Unlocked GSM)
This question was solved.
View Solution.
That was the next step.
I just needed to know what the OS of the PC was and the version of Palm desktop so I could tell you where to look for the correct folders.
Here is some more info. for you.
Click on the following link for the support page for your device on the kb.palm.com webpage.
http://www.palm.com/us/support/centro/centro_gsm/
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
Post relates to: Palm i705
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