Centro freezing on incoming calls - solution

My simple solution for incoming call freezing problem. I have an unlocked Centro on O2 Ireland.
My Centro was freezing on 1 in 3 incoming calls.
I changed the Prefs thus:
Keyguard: Disable touchscreen when: [X] Incoming calls received
Hands-Free: [ ] Always route call to Hands-Free
This has worked for 11 incoming calls in a row. I'll try & get back with more results.

My solution could have been more clear:
My simple solution for incoming call freezing problem. I have an unlocked Centro on O2 Ireland.
My Centro was freezing on 1 in 3 incoming calls.
I changed the Prefs thus:
(1) I checked:
Keyguard: Disable touchscreen when: [X] Incoming calls received
(2) I did not check:
Hands-Free: [ ] Always route call to Hands-Free
(In other words, don't always route call to hands-free.)
This has worked for 13 incoming calls in a row.

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Any Solution to Centro Freezing on Incoming Calls?

Greetings,
Is anyone else having this problem? I have a new unlocked Centro. From day one, the phone freezes on incoming calls. The freezing occured prior to any hotsync or programs being installed. I just opened the box, charged the unit, plugged in my SIM Card and tested. Incoming calls froze the device.
I did a hard reset, no change. Another hard reset and hotsync with no 3rd party software, same...
I see this problem discussed in every forum which cellphones is a topic. Is there a solution?
Thanks,
Dwight...
Post relates to: Centro (Unlocked GSM)

noodle74 wrote:
Oh, come on tech, this is the well-known freezing problem that has been discussed many many times in this forum and other forums as well. Centro has this freezing problem when answering incoming calls and Palm has to fix it ASAP!!!
I personally also experienced about 50% of my incoming calls frozen when I tapped either the Answer onscreen button or the green Send button. However now I found out that if I press and hold down the green Send button for about one second when I am answering an incoming call, I don't get freezing problem anymore. This method is working for me so far for the past 2 weeks.
However, the bottom line is Centro has this problem, and Palm better fix it. I don't think Palm is so poor or lazy to attending to a simple problem, am I right?
Post relates to: None
I personally own a Centro and if this was a "known" issue I would be experiencing this problem, so your resource on that matter is wrong.
Post relates to: Centro (Sprint)

Centro Freezes Upon Incoming Calls and Doesn't Register When Trying to Make a Call

I am currently on my second Centro since March 18th and both have had the same issues. Sporadically when receiving incoming calls the phone likes to freeze up. I have tried waiting it out to see what happens, but the screen stays. The only way I have found out of this is to remove the back take out the battery and put it back in. This has happened on base phone with no apps. I haven't even gotten to Versamail yet, which seems like that offers a whole assortment of new problems. So this is pretty much out of the box stock and it is this flawed. I have never owned a Palm device before and I must say this isn't giving me a good impression of the company. I am hoping someone here can give me a fix. I really like the style of the phone and the features when it is working, but I can't have a phone that won't answer or make calls. I believe that is the point of one. I'm tempted to just go back and get a Blackberry like my fiance. That seems to work fine. I don't mean to be threatening, but while researching this problem it seems like there is no answer and Palm isn't really doing anything to fix it. The closest thing I saw to an answer was that Centro is a new phone and is bound to have flaws. Is that it? We are stuck to suffer with a faulty device because we originally liked the product we purchased. If someone can help me it would be much appreciated. I want to keep this phone, but maybe it wasn't meant to be.
Post relates to: Centro (AT&T)

Hi, and welcome to the Palm Community Forums.
First, I have removed your three (3) other posts on this same subject in other threads, as one is sufficient.
The vast majority of Centro owners seem to very happy with their phones, including me (and I am not a Palm employee, just a volunteer here). My Centro (from AT&T, just like yours) works just fine sending and receiving calls. So, that leads me to the conclusion that either:
Something is wrong with your individual device, which can happen. Yes, I suppose bad luck can strike you even with two phones. Or,
Something you are doing with the phone is causing a problem.
Did you upgrade from a previous Palm OS phone or handheld device on your computer? If so, and if you are using the same Hotsync ID, then your system files may be that is the issue. Even after you Hard Reset, try to use the phone BEFORE you Hotsync it back to your desktop.
If you still cannot make or receive calls with your Centro immediately after you do a correct Hard Reset (maybe you're not doing that correctly?), before Hotsyncing with your computer, then I would take the phone to your local AT&T store to see if they cannot give you one that works. The Centro comes with a one-year warranty, and AT&T has a 30-day no-questions-asked return policy.
Good luck.
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smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

New Unlocked Centro Freezes when recieveing calls

Please help. My New Unlocked Centro Freezes when recieveing calls!!! I have not loaded any additional softwares or even connected the Centro to any computer for a sync. Please Help!!! What could cause this?
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Hi
I have a Palm Centro and am experiencing a problem.
My centro likes to freeze from time to time when I try to answer a call. It started doing so a few weeks back, I did a hard reset and it seemed to had fixed it.
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Post relates to: Centro (Unlocked GSM)

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Follow us on Twitter @VZWSupport

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Centro freezing on incoming calls - solution

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