Centro Keypad Frozen - Help!

Hello Palm Forums -
I have a Centro with Verizon... I went to make a call today and keypad was frozen. No buttons work. However touch screen does work. Tried to hotsynk and nothing happened. Tried hard reset and when asked "erase all data?" palm ring dosnt work so i cant press up to choose yes or no.
please advise or point me in the right direction.
p -
Post relates to: Centro (Verizon)
This question was solved.
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I'm out of ideas.  Since you can't do a Hard Reset, you can't determine if it's a software problem.  If the phone is under warranty, I'd return it ASAP to Verizon.
I would have suggested downloading the "Hard Reset" program from palmpowerups.com, but you can't Hotsync...     BTW, what happens when you try to HotSync?  Since you can still use the screen, what happens when you Open the Hotsync app, and tap the big Hotsync icon in the middle?  What happens when you tap the Hotsync button on the cable?
Can you get to the Prefs icon and check all the Keyguard settings?
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