Centro not sync-ing to Win XP Home with SP3

My brand new Palm Centro failed to sync to Palm Desktop running on Windows XP Home with Service Pack 3.  The Palm "getting started" help desk (very polite, and free) told me I could go back to Service Pack 2, or upgrade to Vista.  There's some kind of incompatibilty between SP3 and current HotSync Manager.  I'll buy a Mac before I go to Vista, and rolling back is unattractive.  Anyone know of another work-around?
Post relates to: Centro (Verizon)
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Like WyreNut, I have two XP desktops with SP3 installed. One desktop has PD 4.2 installed, and I have had no Hotsync issues with my TXes.
But the second desktop has PD 6.2.2 installed which I use with my Centro. I do not sync routinely (I don't really use the desktop for any contacts or calendar, and I backup daily with NVBackup to a SD card). And, since downloading SP3 on this desktop I have not run a Hotsync, until today.
I plugged the Centro in, and pressed the Hotsync button on the cable connector, and absolutely nothing happened. Several times. The LED glows red indicating that the cable connection is OK. But the Hotsync button refused to initiate a Hotsync. So on the Centro, I went into the System category, and opened the Hotsync application, tapped the Hotsync icon in the middle of the screen to initiate a Hotsync directly from the Centro. Hotsync proceeded normally, though it took forever because I had not done a Hotsync since early September.
After that Hotsync completed and Hotsync Manager shut down, I pressed the Hotsync button on the connector again, and as the seasonal poem goes (with apologies to Clement Clarke Moore):
When what to my wondering eyes should appear,
but the Hotsync Manager's progress bar so dear.
I don't understand much about Windows, but maybe the Hotsync Manager just needed a jump start after installing SP3. Anyway, it's working fine now.
Post relates to: None
Message Edited by smkranz on 12-20-2008 12:58 PM
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

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