Centro/Palm Desktop Problem

Occasionally the datebook on the Palm desktop is totally blank. I then have to set the connection for the handheld to overwrite the datebook. After syncing the datebook on the desktop is restored. Any idea what causes this???????????
thanks,
gene
Post relates to: Centro (AT&T)

The best method which will save you time, trouble and frustration is to use a MicroSD card for media. ( The Centro supports up to 4GB) (some might say up to 8* but we don't support it).
You can find some for as low as 5 bucks!!!
http://www.amazon.com/SanDisk-MicroSD-SDSDQ-1024-A11M-Retail-Package/dp/B000EEZCEG
http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=2010070068%201053131144&name=Micro%20SDH...
Post relates to: Centro (Sprint)

Similar Messages

Uninstall Palm Desktop Problems

Not a webOS question. Moved to PalmOS/WinMo software.
I am a Volunteer here, not employed by HP.
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I'm not sure what version of Palm Desktop you have installed, but have you followed the "Clean Uninstall" instructions listed in the forum?
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

ISync & Palm Desktop Problems

I'm trying to move (sync?) my Palm Address Book contacts over to Apple Address Book. I've updated my Palm OS to v. 3.5.3 (and done a HotSync with the new version) and I'm running OSX 10.5.6 on my desktop Mac. I printed out the directions from iSync "Help" and everything goes along fine until I open "HotSync Manager" (as instructed) from my apps. folder. In the instruction it says to "choose HotSync > Conduit Settings" I do not see this option in my HotSync Manager folder. When I click on the folder, the heading on the new window is titled "HotSync Software Set Up" and the only 2 options are "HotSync Controls" which just starts a HotSync and "Connection Settings" which has no mention of "Conduit Settings". Thanks in advance for any help / suggestions, I've hit the wall.
Post relates to: Treo 650 (Verizon)
This question was solved.
View Solution.

hotsync manager should be a program not a folder. If it does appear as a folder, you might want to add the extension '.app' to it. Once in hotsync manager, conduit settings is a menu item
Post relates to: Palm V

Palm Desktop 6.2 no longer opens.

I have a Palm TX that was hotsyncing just fine with Desktop 6.2 running under Windows 7 64-bit until Windows sent the last update and now Desktop will not start. The error message that comes up reads like this:
"The application was unable to start correctly (0x0000142). Click OK to close the application."
Should I uninstall Desktop and reinstall?
Post relates to: Palm TX

I did a little goggling and it appears that this is a windows problem more than a palm desktop problem. I would try rebooting your computer to see if this takes care of the problem first.
You did not tell us what kind of hotsync you are performing such as usb cable hotsync, bluetooth hotsync, or wifi hotsync.

Centro will not sync with Palm desktop - Calendar and/or Contacts

I have used a Palm device for many years. Acquired a new Centro. Upon installation of Palm Desktop (on Windows XP) that came with Centro, all contacts, calendar, to do, memos, etc transferred to the Centro during installation.
Subsequent changes to contacts and/or calendar on Centro are not syncing with Palm desktop when Hot Sync is performed. Hot Sync starts and appears to complete normally. To Do list and memos appear to sync just fine. Have tried changing conduits to have Centro overwrite desktop. Have uninstalled/reinstalled Desktop many times.
Hot Sync log:
HotSync operation started for Daniel M. Key on 07/02/08 13:35:13
OK Quick Install
OK VersaMail
OK Memos
OK Media
OK Tasks
-- Backing up MultiMail BData to C:\Palm\MD\Backup\MultiMail_BData.PDB
-- Backing up PmTraceDatabase to C:\Palm\MD\Backup\PmTraceDatabase.PDB
-- Backing up HxSyncRegistry to C:\Palm\MD\Backup\HxSyncRegistry.PDB
-- Backing up Saved Preferences to C:\Palm\MD\Backup\Saved_Preferences.PRC
OK Backup
HotSync operation completed on 07/02/08 13:35:19
Please help. Thx.
Post relates to: Centro (Sprint)

I have a Centro/Verizon Wireless using Versamail with accounts established for personal POP and Exchange e-mail synchronization. The latter account is for work. Previously I owned a Treo 650p using Versamail.
When I first installed Palm OS Desktop and synched to my Centro device, it was on a Windows XP home computer, and no Versamail accounts were defined. First I downloaded and installed the Versamail version which allowed Exchange synchronization. I exported the Treo650p contacts list to a disk file, and imported it onto the Windows XP home computer into the Palm OS Desktop installed with the Centro-supplied CD. This synched the imported contacts list to the Centro fine. After I defined all the POP and Exchange accounts, synchronization with the office Exchange contacts list worked fine, and still does. Synchronization with the windows XP home computer for contacts seems to still be ok, too regardless of the MS Exchange Versamail account commingling with my personal POP accounts. Maybe the install sequence is overriding the previous posts' notation that MS Exchange mail definition will override synch with Palm OS Desktop?
The problem now is I have a different/second home computer that's Vista os. I installed the Palm OS Desktop and synch with the Treo. The contacts list is not synching to this second home computer, maybe because I didn't follow the exact same sequence as for the Windows XP pc? I can still synch my Centro with my Windows XP pc and that includes contacts.
Is there a way on this second pc to override the MS Exchange contacts override for synchronization without having to go through the exact same install sequence as occurred on the Windows XP machine?
Post relates to: Centro (Verizon)

Contacts and Calendar not synching. (Centro, Windows XP, Palm Desktop 6.2.2) Please help!

I originally posted on the Hotsync forum, and it was suggested that I post my question here. Important information: My office uses Microsoft Outlook Exchange, and I have my Centro set up to get my emails. It also wants to sync my contacts and calendar; however, that is completely unneeded for my purposes. I need to synch my Contacts and Calendar with my Palm Desktop. If there is something I have to check or uncheck to do so, please tell me how.
This is my original post:
"When I hotsynch, my memopad, my documents to go, everything seems to synch except my contacts and calendar.
After a few hours on the phone with tech support at sprint, we went for the nuclear option, hard reset, and the temporarily solved the problem, but now it has returned.
Information that might be important:
I'm getting a failed to backup 1 file error>PmTraceDatabase>Protocol Error: Handheld file could not be opened (4004)>SYNCERR_FILE_NOT_OPEN. This may or may not be relevent.
Anyway, I appreciate any help with this. I depend on this PDA phone to keep me organized and there's a slight and embarrasing touch of panic to how I feel now that it is not working correctly."
Post relates to: VisorPhone

Okay, I'm continuing to do research on this, and here's my suspicion, maybe true or maybe false. When I set up versamail to get mail from my office's exchange server, it also configured my contact list and calendar to sync as well, and synching with the the exchange server and synching with my desktop software are mutually exclusive.
If this IS true, then hopefully there is a way to set it up so I synch my email only with the exchange server, and leave my contact list and calendar configured to synch with my desktop software.
Any feedback or assistance would be greatly appreciated.
Post relates to: VisorPhone

Palm Desktop 6.2 for Centro stopped working on Vista

I was having trouble and simply reinstalled, but to no avail. It installs then, when I go to hotsync it gets stuck everytime at the calendar. Also, when I try to open the desktop program it states "invalid argument encountered" then eventually it says the program has stopped working. Can someone lead me step by step through a solution?
Post relates to: Centro (AT&T)

Dana,
Sounds like what was happening to me a few months back, right after I got my Centro. I had a Palm Tungsten C before and already had Palm Desktop installed. The new desktop installed over it. I had a lot of trouble (much, much more so than with the original Tungsten install) with the phone. I don't know for sure that is what created the synch problem, but after most of a day spent searching this forum I found a thread that appeared to deal with this problem. It turned out it was some corrupted calendar files on my phone. The post described how to download a program called "DbFixit". It seems like there was a free version and then there was a more complete version at a small cost. Search the forum to find more info on where to get it. After downloading it to my Centro it ran through and reported on all the corrupted calendar entries. I think it had an option to delete the corrupted ones automatically but I didn't trust this, so I wrote them all down as the program reported them. Once that was done everything seemed to work. I don't remember if after the clean up you are supposed to have the desktop overwrite the phone or vice-versa or just let them synch. I think the instructions were on the DbFixit website. Hope this helps.
Message Edited by Mark_McI on 07-15-2009 06:00 PM

Centro desktop won't install over earlier palm desktop and can't un-install old version

The Centro CD won't install the Centro Access Palm desktop
desktop - it stops and says I must de-install existing Palm desktop as it won't upgrade the earlier version.
Trouble is, I can't de-install Sony palm desktop. It is in c:\program
files but doesn't appear in control panel / add remove prgrams; didn't
allow revo to de-install it.
I tried just plugging in the Centro but windows could find usb drivers
(presumably)
So i'm a bit stuck. HELP!
Post relates to: Centro (Unlocked GSM)
This question was solved.
View Solution.

That was the next step.
I just needed to know what the OS of the PC was and the version of Palm desktop so I could tell you where to look for the correct folders.
Here is some more info. for you.
Click on the following link for the support page for your device on the kb.palm.com webpage.
http://www.palm.com/us/support/centro/centro_gsm/
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
Post relates to: Palm i705

Palm Centro Verizon, Palm Desktop 4.1.4, Calendar WILL NOT SYNC

as above. I tried to install the V6.2 desktop that came with the phone; the Hotsync crashes every time it starts (some HS20Log.dll problem), so I installed 4.1.4.
The calendar will not sync. It hangs forever and ever. Everything else syncs just fine.
I brought my trusty M515 home, synced it with the home computer, then synced the Centro to get the data. It synced ONCE (the calendar) and never again.
I reformatted the disk and reinstalled the OS (XP SP3), got the same V6.2 hotsync problem and reverted to 4.1.4, and that's where I am now.
Help.
Post relates to: Centro (Verizon)

Glad you got things to sync, just a quick thought.
4.1.4 is a rather old version of Palm Desktop. I would have suggested you try 4.1.4E, as it was designed for later devices and has some updated USB drivers in it...
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Palm Desktop 4.1.4e vs. 4.1.4 for Centro

In multiple threads, for example:
http://forums.palm.com/palm/board/message?board.id=software&thread.id=27899
it has been suggested to revert from 6.2.2 to 4.1.4e to work around problems, such as the Palm Desktop crashing on the monthly view for my Centro. I thought I had managed to work around all occurrences of this by isolating and changing some random appointments, but another occurrence has me baffled. And since 6.2.2 is missing things like color-coded appointments, repeating tasks, etc., it may be time to revert.
My question is that since I have 4.1.4 from my old Tungsten E, what is the difference between that and 4.1.4e? The main difference I see is that 4.1.4 has the expense application (which I found useful and actually put onto the Centro, but haven't tried to sync) and the old media application, whereas 4.1.4e has no expense nor media. So can I use 4.1.4 with the Centro, or will it corrupt data and/or device?
Thanks,
John S.
Post relates to: Centro (AT&T)

Okay, thanks for explaining that.
Looking at the Tungsten E and the Centro, it appears that the additional fields on the Centro are: picture, ringtone, a second IM, and anniversary (which didn't sync from the 6.2.2 software). The 4.1.4 software has the picture and second IM, though, so the only one missing would be anniversary (and ringtone, which may not sync). Now I just downloaded and installed 4.1.4e on a different machine, and I see no difference in the contact fields -- just the missing expense, note pad, photos, and voice mail applications.
I looked at the article cited in another of your posts:
> For a more detailed explanation of these extended fields, visit:
> http://kb.palm.com/SRVS/nua/launchKB.asp?c=33462
and all of the fields mentioned were already on the Tungsten E and included in regular 4.1.4, without the E.
So comparing 4.1.4 and 4.1.4e, I see no difference in contact or any other fields...
Thanks again,
John
P.S. In addition, the 6.2.2 desktop software has fields that are not mapped to the Centro: prefix, middle, suffix, profession, assistant name and phone, and nickname.

Problem with Calendar and drag and drop a name to a Time spot with palm desktop. Full name does not appear only last name.

Im having a problem with the palm desktop. When in “Contacts” and I list (LastName,First name) and then I move to the Calendar and drag and drop a name to a Time spot Only the LAST name of the Person appears. How can I fix this so that I can see there full name ?
Also when If list (Company,Last Name) then go to calendar Some of my contacts are out of order but if I drag and drop them into the calendar day the full name appears. Is there any why of fixing this ? Or having it work properly ?
Im running XP pro
Palm Desktop Version 4.1.4
Post relates to: Treo 680 (Rogers)
Message Edited by corrado on 07-21-2008 08:55 AM

Any Idea how to fix the problem that I am getting when using the (Company,Last Name) and the contacts being out of order in the calander ? I have some last names starting with A then it goes to D then a B then a stack more A and none of then have a Company field filled out in them in them...
Thanks for looking into that for me but it seems really stange to offer the option but not put in the first name in the calander when you drage the name over. I hope this is fixed in the future. Can anyony sugest another desktop platform I can use if I cant fix my problem with the (Company,Last Name) problem?
Post relates to: Treo 680 (Rogers)

Palm desktop software calendar problem

I am having a problem with the desktop software (6.2 version). When viewing the calendar in the "month" view, as I move forward to the months of November, December and January the program locks up and shuts down. If I move into those months in the weekly view it works fine. Any suggestions?
Post relates to: Tungsten T

Thanks for the speedy response. However, I read the article for which you provided the link, and I hve also read many other articles that I found via search, but I don't think these will help me. All of these articles seem to assume that (1) you have a handheld to which you can sync and thereby rebuild the database on the PC, or (2) you have a backup that you created via the Palm Desktop export function. Unfortunately, I have neither and so I don't think any of these solutions will work for me.
I did read with great interest an article that stated that recent versions of Palm Desktop have a built-in function that will repair a corrupted Datebook database. Will this also fix a corrupted Address Book database which is my problem?
So, I downloaded and attempted to install the latest version of Palm Desktop. I was careful to read the instructions that stated NOT to uninstall my current version of Palm Desktop, but to just install the latest version on top of my current Palm Desktop. However, when I attempted to do the installation, the installer software said it could not install on top of my current software and that I should first uninstall my current software.
I have some questions now:
(1) If I uninstall my current version of Palm Desktop, will this destroy my Address Book, Datebook, and Memo databases ( I don't care about the ToDo database)? If so, what can I do to preserve those databases?
(2) Is there really a function built in the recent versions of Palm Desktop that will fix a corrupted database? Is this an "automatic" function that will detect and fix a broken database or is this something I will have to invoke?
Thanks for your help.
Gdad

Problem installing Palm Desktop on Windows Vista.

I am trying to install PalmDesktopWin414 on a couple different computers that are both running Windows Vista Ultimate. At the palmOne InstallShield Wizard welcome screen it generates the following error.
Internal Error 2738.
This interrupts the installation and it does not complete. Any suggestions?
Jon
Post relates to: Palm Z22
Post relates to: Palm Z22

hello all , i got mine up and running late last night and thought that since it drove me nuts i would share how i did it with others having the same problem, for fyi i am using a sony clie sj22 and hotsyncing with an usb cable for reference with palm OS4.0 i think.
1. dont install the software just yet please follow
2.let palm desktop thru thye firewall program and make an exception for it there.
3. disable and antivirus software as it sees palm as a threat.
4.now install palm desktop i used my old version palm desktop 4.0 BUT DONT INSTALL THE PROGRAM IN PROGRAM FILES try somewhere else like documents( this i read on another site where someone tried it but failed there).
5.now turn on your palm pda and open up hotsync page, up in the upper left screen corner touch the hotsync tab and down should come a sub menu, form here you need to set up all of your conduits,modem sync preferencesmconnection setup etc make sure they are set for how you will be hotsyncing.
6.now open up the desktop program and on your toolbar you should see the hotsync icon click on this and set set the options here.
7.now you should be able to hotsync(communicate) from the pda to the computer .
Hope this helps , sorry that some one like me had to figure it out by staying up late until i got it .
MICROSOFT apparently doesnt care if you fix it that way you bite the bullet and buy a windows mobile device.
and PALM i think about the same
too bad if you think about all the millions of these devices out there they are pissing alot of people off and losing sales from it.
Message Edited by aa1pr on 11-09-2007 06:05 AM

Centro will not Sync with Palm Desktop

I have removed all Palm references from laptop as suggested in: Community Help Forums : Hardware & Software : Software : Re: Syncs fine -- missing all data in Desktop App with no luck.
( http://forums.palm.com/palm/board/message?board.id=software&message.id=35331&query.id=1042#M35331 )
I have a Windows Vista, downloaded Hotsync Manager 7.0.2 and all data (contacts/calendar) from Palm Centro will not appear in Palm Desktop. I have made sure that:
1. user name in Hotsync is the same as is in Palm Desktop
2. tried different user name (suggested "Test" ) with no luck
3. changed name of device through "prefs" icon (at least, in Bluetooth, Device Name is "Palm Centro") I am unable to find another option to change the name of the device for syncing purposes if it is not through Bluetooth
Any other suggestions? I have made entries into te Palm Desktop calendar, do a Hotsync and the entries from the Palm Desktop entries are not appearing into the Palm Centro, and the Centro's contacts and calendar entries are not showing up in the Palm Desktop.
Any suggestions will be greatly appreaciated!
Post relates to: Centro (Verizon)
Post relates to: Centro (Verizon)

Do you have the Centro set to sync with Microsoft Outlook by mistake? Look in Outlook and see if your info is there.
If it is, you can run a simple program in your Start/All programs/Palm/PIM Conduit Sync/Sync with Palm Desktop to switch it back.
Wyrenut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Screen Resolution Problems With Palm Desktop

I'm running Palm Desktop 6.2.2 and have this problem of it changing my resolution to 640x480 on my laptop running Win 7 whenever I call it up. How can I keep it at the recommended 1280x800 when I call up Palm desktop?
Post relates to: Palm TX

You right-click the Palm Desktop, select "Properties," click the "Compatibility" tab, and check the settings. (there is a lower-resolution setting there)
Compatibility mode is a way to restore functionality to older applications written for older versions of Windows, such as this game I once played. It wouldn't work on my Vista PC until i enabled compatibility mode, which restored semi-functionality. (it still crashed a lot)
webosnation.com is another option for help.

Centro/Palm Desktop Problem

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