Centro will not sync tried almost everything

I need help my centro will not connect to pc losing business someone help
Post relates to: Centro (AT&T)

What operating system do you have?
What version of palm desktop are you using, the one that came with your Centro?
Have you ever had a palm os device prior to this one?
Has it ever worked?
Are you syncing to palm desktop or microsoft outlook?
Are you getting an error message when you synchronize?
Have you taken a look at the hotsync troubleshooter guide found here
http://kb.palm.com solution id 2630
Post relates to: Centro (Sprint)

Similar Messages

Itunes will not sync - tried everything!

Please help! After several years of working without an issue, I tried to sync my itunes library to my ipod recently (the only changes were that I edited existing playlists, no new music was added or deleted).
The issue appeared as follows:
- Firstly I saw error 69. I removed all music that appeared to be an error (given that no songs had given this error beforehand, I don’t understand why all of a sudden itunes wouldn’t allow my
Please help! After several years of working without an issue, I tried to sync my itunes library to my ipod recently (the only changes were that I edited existing playlists, no new music was added or deleted).
The issue appeared as follows:
- Firstly I saw error 69. I removed all music that appeared to be an error (given that no songs had given this error beforehand, I don’t understand why all of a sudden itunes wouldn’t allow my ipod to sync with songs it had previously synced)
- Once I had removed these songs, I attempted again to sync, but itunes now just freezes mid sync (sometimes on a song, sometimes not). I cannot click on anything in itunes when it freezes, I just have to shut it down via task manager. Sometimes itunes will sync a song without an issue (and progress further in syncing, then freeze later), and sometimes it will freeze on that same song it previously had no issue with, stating “error 69”
- I uninstalled and reinstalled itunes. The issue remained.
- I uninstalled and reinstalled my entire music library. The issue remained. I created new music libraries that do not have any songs from my previous music library. The issue remained.
- I have attempted to sync another ipod, which previously worked. It experiences the same issue now. Both ipods now, every time I attempt to sync, request me to restore defaults and scan and fix issues with the ipods. Sometimes I do so, but it makes no difference.
- In summary: itunes will not sync even if uninstalled and reinstalled. I have tried syncing two different ipods, both of which synced without issue previously, but neither will sync now. I have tried uninstalling, reinstalling and creating a new music library, but itunes still will not sync.
ipod to sync with songs it had previously synced)
- Once I had removed these songs, I attempted again to sync, but itunes now just freezes mid sync (sometimes on a song, sometimes not). I cannot click on anything in itunes when it freezes, I just have to shut it down via task manager. Sometimes itunes will sync a song without an issue (and progress further in syncing, then freeze later), and sometimes it will freeze on that same song it previously had no issue with, stating “error 69”
- I uninstalled and reinstalled itunes. The issue remained.
- I uninstalled and reinstalled my entire music library. The issue remained. I created new music libraries that do not have any songs from my previous music library. The issue remained.
- I have attempted to sync another ipod, which previously worked. It experiences the same issue now. Both ipods now, every time I attempt to sync, request me to restore defaults and scan and fix issues with the ipods. Sometimes I do so, but it makes no difference.
- In summary: itunes will not sync even if uninstalled and reinstalled. I have tried syncing two different ipods, both of which synced without issue previously, but neither will sync now. I have tried uninstalling, reinstalling and creating a new music library, but itunes still will not sync.

Hi victorian1978,
It sounds like you have been on the right track in troubleshooting this issue. You may want to double-check that you are completely removing all the iTunes files when uninstalling/reinstalling, and make sure you test with only a limited amount of data initially (perhaps a single song). You may find the following article helpful:
Apple Support: Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Regards,
- Brenden

Centro will not sync with Palm desktop - Calendar and/or Contacts

I have used a Palm device for many years. Acquired a new Centro. Upon installation of Palm Desktop (on Windows XP) that came with Centro, all contacts, calendar, to do, memos, etc transferred to the Centro during installation.
Subsequent changes to contacts and/or calendar on Centro are not syncing with Palm desktop when Hot Sync is performed. Hot Sync starts and appears to complete normally. To Do list and memos appear to sync just fine. Have tried changing conduits to have Centro overwrite desktop. Have uninstalled/reinstalled Desktop many times.
Hot Sync log:
HotSync operation started for Daniel M. Key on 07/02/08 13:35:13
OK Quick Install
OK VersaMail
OK Memos
OK Media
OK Tasks
-- Backing up MultiMail BData to C:\Palm\MD\Backup\MultiMail_BData.PDB
-- Backing up PmTraceDatabase to C:\Palm\MD\Backup\PmTraceDatabase.PDB
-- Backing up HxSyncRegistry to C:\Palm\MD\Backup\HxSyncRegistry.PDB
-- Backing up Saved Preferences to C:\Palm\MD\Backup\Saved_Preferences.PRC
OK Backup
HotSync operation completed on 07/02/08 13:35:19
Please help. Thx.
Post relates to: Centro (Sprint)

I have a Centro/Verizon Wireless using Versamail with accounts established for personal POP and Exchange e-mail synchronization. The latter account is for work. Previously I owned a Treo 650p using Versamail.
When I first installed Palm OS Desktop and synched to my Centro device, it was on a Windows XP home computer, and no Versamail accounts were defined. First I downloaded and installed the Versamail version which allowed Exchange synchronization. I exported the Treo650p contacts list to a disk file, and imported it onto the Windows XP home computer into the Palm OS Desktop installed with the Centro-supplied CD. This synched the imported contacts list to the Centro fine. After I defined all the POP and Exchange accounts, synchronization with the office Exchange contacts list worked fine, and still does. Synchronization with the windows XP home computer for contacts seems to still be ok, too regardless of the MS Exchange Versamail account commingling with my personal POP accounts. Maybe the install sequence is overriding the previous posts' notation that MS Exchange mail definition will override synch with Palm OS Desktop?
The problem now is I have a different/second home computer that's Vista os. I installed the Palm OS Desktop and synch with the Treo. The contacts list is not synching to this second home computer, maybe because I didn't follow the exact same sequence as for the Windows XP pc? I can still synch my Centro with my Windows XP pc and that includes contacts.
Is there a way on this second pc to override the MS Exchange contacts override for synchronization without having to go through the exact same install sequence as occurred on the Windows XP machine?
Post relates to: Centro (Verizon)

Palm Centro will not sync with pTunes (Sprint)

I have searched high and low for some answers but to no avail.
So here is my problem that I couldn't find answers to on pockettunes.com. I have purchased an SD card to play .mp3's on my phone and the only way I can get them to the card is by using the Desktop Installer. When I start pTunes on the phone while hooked into the USB cable it repeatedly plays the connect/disconnect sound randomly. I have no trouble at all using HotSync to backup all my address book and images but will not sync with pTunes. All my settings are correct as far as I read and I have all the latest versions of the required software. I tried to use the browser to download a ringer from the SD card and it says the file size is 0kb and will not play, but it plays fine in pTunes. So my main concern is with the pTunes sync. It just doesn't won't to acknowledg the device as being connected.
Any help is appreciated.
-timm3r
Post relates to: Centro (Sprint)
This question was solved.
View Solution.

timm3r wrote:
My only other question is what do I use to crop some MP3's to make some ringtones? And is there a recommended way to do this?
Thank's again for all your help.
-timm3r
Check out either MusicTones or MiniTones, both free programs that work similarly. Available from freewarepalm.com.
They will scan your SD card for songs, then let you edit out a slice right on your Centro. You choose the Start and Stop locations of the "slice". When satisfied, click the "Add" button, and it will appear in your list of Ringtones.
WyreNut
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Centro will not Sync with Palm Desktop

I have removed all Palm references from laptop as suggested in: Community Help Forums : Hardware & Software : Software : Re: Syncs fine -- missing all data in Desktop App with no luck.
( http://forums.palm.com/palm/board/message?board.id=software&message.id=35331&query.id=1042#M35331 )
I have a Windows Vista, downloaded Hotsync Manager 7.0.2 and all data (contacts/calendar) from Palm Centro will not appear in Palm Desktop. I have made sure that:
1. user name in Hotsync is the same as is in Palm Desktop
2. tried different user name (suggested "Test" ) with no luck
3. changed name of device through "prefs" icon (at least, in Bluetooth, Device Name is "Palm Centro") I am unable to find another option to change the name of the device for syncing purposes if it is not through Bluetooth
Any other suggestions? I have made entries into te Palm Desktop calendar, do a Hotsync and the entries from the Palm Desktop entries are not appearing into the Palm Centro, and the Centro's contacts and calendar entries are not showing up in the Palm Desktop.
Any suggestions will be greatly appreaciated!
Post relates to: Centro (Verizon)
Post relates to: Centro (Verizon)

Do you have the Centro set to sync with Microsoft Outlook by mistake? Look in Outlook and see if your info is there.
If it is, you can run a simple program in your Start/All programs/Palm/PIM Conduit Sync/Sync with Palm Desktop to switch it back.
Wyrenut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

My centro will not stop trying to hotsync

So today my phone will not stop hotsyncing i can't even use the phone unless it is connected to the usb charger
Post relates to: Centro (Sprint)

Remove the battery and leave it out for an hour. Place the device 2-4 feet away from mild heat source. (A lamp etc etc)
This problem is sometimes caused by water damage, allowing the unit to dry out might take care of it. Otherwise check the bottum connection for debris and consider hard reseting the unit. If the problem continues post that then the unit will need to be repaired or replaced.
Post relates to: None

Trying to sinc iphone 4s,will not sync tried reinstalling itunes

trying to sync my new iphone4s with itunes get error syncing failed to start, tried reinstalling itunes still no luck, my ipod syncs with no problems

So this isn't just me? I'm getting on a flight in 12 hours and I've been trying to copy a book on tape over... I've got my cable but nothing will sync. It just keeps insisting I put everything on the cloud... However I can't bloody download audiobooks from the iCloud when I'm on an AIR PLANE. Would be nice to fix this up...

Centro will not Sync (Verizon)

My last sync was 4/21/09. I recently purchased an upgrade to DataVis Documents to Go. Now my Hot Sync does not respond 'determining configuration'. I have reloaded the desktop and reset the Centro, no go. The new version of Document to Go has not be loaded to the Centro yet. Suggestions.
Post relates to: Centro (Verizon)

Glad you got things to sync, just a quick thought.
4.1.4 is a rather old version of Palm Desktop. I would have suggested you try 4.1.4E, as it was designed for later devices and has some updated USB drivers in it...
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

I have an early 2011 macbook air 13..just installed windows 7 64 bit and my trackpad does not works and also my backlit keyboard does not function.tried almost everything. No help

I am using Macbook air 13". i have installed windows 7 professional on it. I downloaded windows support drivers using bootcamp. Even after installation of drivers my trackpad does not works. Tap & swipe features does not work.i am using a wireless mouse. Also there is no light in my keyboard anymore.
I did try all possible help i could found on internet. But no go.

Hi Thank you, the apple mobile service links did not work, i had tried them all. however that same link with the previous versions worked. I had to download the one below and I can at least use itunes.
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
I tried this one but it did not work.
iTunes 12.1.0.71 for Windows (64-bit) - itunes6464setup.exe(2015-01-28)

IPhone 4s will NOT sync photos with iPad. I have tried everything. Cloud is set up correctly.

iPhone 4s will NOT sync photos with iPad. I have tried everything. Cloud is set up correctly.

Are you talking about PhotoStream?
If so, check here:
http://support.apple.com/kb/ht4486
http://support.apple.com/kb/ts3989

Cant not sync songs and ive tried almost everything

I bought an iphone a couple of days ago and it will not sync my songs. I have a new macbook. It transfered my apps on to my computer but it will not transfer my songs on to my phone. I tried switching usb ports, restarting computer, not opening itunes, letting the iphone open it. I have 8.0 i tunes. I says its syncing but nothing shows up. I never get any error messages or anything just no results. Please help. I bought this mainly because my old ipod will not respond to my new mac.

Connect your phone and open iTunes. Click on your phone in the left column under "Devices". At the top of the main window, click the "Music" tab. Be sure "Sync Music" is checked and select one of the buttons below that.
There is a Users Guide available online at http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf
There is also a Safari bookmark on your phone at the bottom of the Safari bookmarks list to view the guide on your phone.

Palm Centro Verizon, Palm Desktop 4.1.4, Calendar WILL NOT SYNC

as above. I tried to install the V6.2 desktop that came with the phone; the Hotsync crashes every time it starts (some HS20Log.dll problem), so I installed 4.1.4.
The calendar will not sync. It hangs forever and ever. Everything else syncs just fine.
I brought my trusty M515 home, synced it with the home computer, then synced the Centro to get the data. It synced ONCE (the calendar) and never again.
I reformatted the disk and reinstalled the OS (XP SP3), got the same V6.2 hotsync problem and reverted to 4.1.4, and that's where I am now.
Help.
Post relates to: Centro (Verizon)

Glad you got things to sync, just a quick thought.
4.1.4 is a rather old version of Palm Desktop. I would have suggested you try 4.1.4E, as it was designed for later devices and has some updated USB drivers in it...
WyreNut
Post relates to: Centro (AT&T)
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Ipod not found - will not sync; restored and lost everything. Please help.

To whom it may concern,
My iPod Classic has worked perfectly for the few years I've had it. I only use it a few times a month on average so it's still in really nice shape.
Earlier today, I went to sync it like I do every couple of weeks whenever I add new songs, and something strange occurred. At first, it seems to say "Syncronizing..." but quickly stops and displays the "Connected" status instead - not long enough to sync even one song.
Sure enough, I checked it and it had not updated.
After using the "Run Diagnostics" option, it tells me "Device Sync Tests Results: No iPod touch, iPhone or iPad found."
Yet - under "Device Connectivity Tests", it does say "iPod Found" and it shows up as a device in my iTunes - but not in my Devices (under Preferences).
I followed every step in the troubleshooting guide that iTunes directed me to, each with the same results. As a last resort, I used a Factory Restore, which was what the website told me to do.
To my horror, the problem STILL persists - and I just cleared out not only all of my songs, but photos that were very important to me that I only had on my ipod. I even tried to do a backup first, but my device would not show up under the "Preferences/Devices" category, I could not even save them before I restored it.
Now I am stuck with an ipod that will not sync with my itunes library, and an ipod that has absolutely nothing on it. At least before I restored it, it had all of my old music and photos on it.
This is very frustrating and upsetting. If there is anything that might be able to be done, please help - and please, do not send me back to the same webpage - I already tried everything there at least twice now.
I also borrowed a different cable to make sure it wasn't my adapter, and there was no difference.
To make matters worse, as I am trying to find someone to assist me, I received this message after entering my serial number;
"It looks like your product is not covered for complimentary technical support, so you may need to purchase a single incident of support."
This iPod already cost me $250.00 and that was steep in and of itself. I really do not feel that it would be fair to have to pay even more just to get some help when it malfunctions.
If absolutely anything can be done, please help me. I would be very grateful.
Thank you in advance for any assistance.
    P.S.- This is a copy of the error message I received;
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
ASUSTeK COMPUTER INC. X202EV
iTunes 11.1.3.8
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 007DB9C80C439708
Current user is not an administrator.
The current local date and time is 2013-11-28 22:05:46.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: e38663b94f826b3f535ae2a59ada9fea
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {F0006950-D07F-4649-AD41-A38C48C0B9DA}
Description:    Microsoft Wi-Fi Direct Virtual Adapter
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 16:00:00 1969
Lease Expires:    Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name:    {4CD83EC0-97FE-4E11-9DC2-0A1A28338772}
Description:    Qualcomm Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller (NDIS 6.30)
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 16:00:00 1969
Lease Expires:    Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name:    {C6056BBC-55CD-40AC-85EA-86167FEDB5D0}
Description:    Qualcomm Atheros AR9485 Wireless Network Adapter
IP Address:    192.168.1.112
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:    Yes
DHCP Server:    192.168.1.1
Lease Obtained:    Thu Nov 28 21:26:04 2013
Lease Expires:    Fri Nov 29 21:26:04 2013
DNS Servers:    192.168.7.254
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-11-28 22:05:29.
**** Device Connectivity Tests ****
iPodService 11.1.3.8 (x64) is currently running.
iTunesHelper 11.1.3.8 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
No Universal Serial Bus Controller found.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
FLUKE (E:\), iPod classic running firmware version 2.0.1
Serial Number:    8N837N2A2C7
Bus Speed:    61440
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

This issue has been resolved - my Support Advisor, Edgar, was able to discern what was causing the problem.
It appears that, despite years of never experiencing this, one of the latest ipod updates actually altered my device's personal settings and changed it to "Manual" for all synchronizing; even performcing Factory Restores did not change it back to being automatic.
My ipod is working as good as ever now thanks to Edgar. If anyone else is having this problem, please make sure you check your device's settings in iTunes and see if "Manual" is checked - even if you never changed the settings yourself and have no reason to suspect that to be the problem, as was the case here. If it is checked - uncheck it to enable automatic syncing.
So relieved this was not a much more serious problem. I've missed having my music on the go. Thanks, Edgar!

HT201412 apple iphone 4 ringer does not respond, mute switch is off,no volume indication on screen. Tried hard restart and reconfigured via itunes, and nothing. Can hear ringtone via earphones. Have tried almost everything with no result. Any suggestions

Apple iphone 4 no ringer, mute switch is off, no volume indicator on screen. tried hard restart and reconfigured via itunes, have IOs 6.1.2, no jailbreak. Can hear ringer with earphone- Have tried almost everything, buit nothing happens. Any suggestions?

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

ITunes will not sync my pictures or all of my apps. Everything else syncs just fine when the box is checked.

iTunes will not sync my pictures to my iPhone 4, nor will it sync all of my apps. Only a portion of my applications sync to the phone, even though all are checked in iTunes. I have never had this issue in the past with syncing any of my items to the phone. Problem has been ongoing now for a little over a month. All video, music and movies have synced just fine. The latest 4.3.3 software has been installed, as well as the latest version of iTunes. The phone has also been reset to the initial factory settings, completely wiping it out and starting over. This still did not fix the issue.

I have the same problem since getting iTunes 9. However, I think mine has to do with the fact that the apps that won't sync were purchased with a different iTunes account. I have tried to sync with both accounts but they still don't get sync'd. They show on the iTunes screen, they are checked, and they show on the iPhone screen where they will be when sync'd but once I sync, they aren't on the phone but still show in iTunes as sync'd. If I go to the App Store on my phone (3G) and look at the app, it shows "installed" but aren't on the phone. I have tried using my MAC and a PC; I have tried everything to get them to show up but to no avail. Anyone out there can help??!?!?!?!?

Centro will not sync tried almost everything

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