Centro Will Not Vibrate

When does Palm determine that they have a chronic issue and determine that they will not charge to fix it?  I understand that losing the vibrate function entirely on the Centro is not uncommon, yet they either want me to be without my phone for a significant amount of time, or to pay to have a "pre-replacement."
Post relates to: Centro (Sprint)

The charges for the Advanced Exchange is for shipping cost. There is a surety hold so we can make sure we get the broken device back. I have setup many of these types of exchanges and not heard back from people getting charged that fee unless they did not turn their device back to us. Even then once we have the device we refund that back to people. Please keep in mind that all devices that has a vibrate function can stop working at anytime. This does not mean there is a defect in the device.
As to the phone not vibrating check this thread. While this is something I cannot personally condone other users said it worked for them... Please keep in mind that if Palm or other tech support agents find out that if you did what is suggested they may charge a full warranty of the device.
Post relates to: Treo 800w (Sprint)

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  • Centro will not sync tried almost everything

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    Post relates to: Centro (AT&T)

    What operating system do you have?
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    goo.gl/yqafL
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    VZW Support
    Follow Us on Twitter@VZWSupport

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    I have used a Palm device for many years. Acquired a new Centro. Upon installation of Palm Desktop (on Windows XP) that came with Centro, all contacts, calendar, to do, memos, etc transferred to the Centro during installation. 
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    Post relates to: Centro (Sprint)

    I have a Centro/Verizon Wireless using Versamail with accounts established for personal POP and Exchange e-mail synchronization.  The latter account is for work.  Previously I owned a Treo 650p using Versamail. 
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    Post relates to: Centro (Verizon)

  • Palm Centro will not sync with pTunes (Sprint)

    I have searched high and low for some answers but to no avail.
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    Post relates to: Centro (Sprint)
    This question was solved.
    View Solution.

    timm3r wrote:
     My only other question is what do I use to crop some MP3's to make some ringtones? And is there a recommended way to do this?
    Thank's again for all your help.
    -timm3r
    Check out either MusicTones or MiniTones, both free programs that work similarly.  Available from freewarepalm.com.
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    WyreNut
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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