Ceo email address required as at my wits end

Having been advised last march to change to bt business from domestic my company has voluntary folded. I have contacted bt to inform them that the property has been vacated and paid for the termination of contract on top of all the other charges and was told that that was the end of my contract for both line rental and broadband.
I a
m now being chased for £570 for the broadband and told this wasn't included in the termination. I am going round in circles with phone call after phone call. I was also told last july that the broadband would be restored to domestic enabling me to cancel it early as it wss felt I had been misinformed and miss sold. I have now lost the will to live it is now affecting my health. Threre have been promises of looking at my case but I hear nothing.
I cannot afford £570 for a service ive never used and cannot transfer it as im in temporary accommodation due to me being homeless. Can someone please look at this with some common sense I have been told to seek a CEO if thats possible. Thanks J

Welcome to the BT Residential Customers forum
As this is a business account, please could you post on the BT Business forum at http://business.forums.bt.com/
Someone should be able to help you there.
Thanks
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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Why is email address required for digital sig?

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Michelle
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AccountUser1 wrote:
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Ceo email address required as at my wits end

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