Certain apps don't work when not connected to wifi

This problem has only begun recently but when I'm not connected to wifi so out and about, it seems that the only things which work are texts, emails  and the kik app.
BBM, facebook, twitter, browser etc won't work unless I'm connected to wifi

Hey 10gerrard8,
Welcome to the BlackBerry® Support Community Forums.
I would suggest contacting your mobile service provider to verify your BlackBerry data services are active.
Let me know if you have any questions.
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Similar Messages

  • Why won't my internet work when not connected to wifi?

    My internet won't work when not connected to wifi I have been in the Vodafone shop an they tried everything and could not fix it the last option was to restart the iPhone and it still hasn't worked

    What does everything include by Vodafone?
    Did Vodafone check if your iPhone is provisioned properly for data access on their network?
    Has it been this way since day one or a recent problem?

  • HT4993 why does my internet not work when not connected to wifi?

    why does my internet not work when not connected to wifi

    Hi farmgirl0812,
    Thanks for using Apple Support Communities.  This article has steps to try if you are unable to connect to a cellular network:
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/ts3780
    Cheers,
    - Ari

  • Apps not working when not connected to WiFi

    I recently purchased the new Iphone 4s, and have installed quite a few apps. Every one of them works fine when I'm at home connected to my Wifi, but whenever I leave the house, i.e need to use 3G coverage none of them work. Examples of these would be radio stations (such as TuneIn, Phantom FM), TV (Such as Skygo, Sky+) and even the Facebook app.
    As I say, all of these work perfectly through Wifi, but none work if I only have 'normal' / 3G phone coverage. I've updated all software and have tried deleting the apps and re-installing them.
    Any help on solving this would be hugely appreciated
    Thanks

    sounds like you don't have a 3g data plan

  • I bought an iphone of my friend and used my blackberry sim in it, it say i have signal on 3g but imessage and twitter does not work when not connected to wifi, and i dont know how to get it to work out of the house?

    The phone is not stolen but it does not work out side of the house

    if it doesnt match that means your iPhone is not provisioned for the carrier you are trying to use. Your iPhone would need to be unlocked in order to use on other carriers. You will need to contact your carrier to see if this iPhone is unlocked py providing them the IMEI. If the iPhone is not unlocked you will need to contact the carrier that the iPhone is locked to to see if they will unlock the device to use on another carrier.

  • App crashes when not connected to wifi

    Our dps app crashes on iphone and ipad(3) when not connected to wifi. I would expect a "you are not connected to the internet" error to appear, and then any previously downloaded issues to work, except for external links. Is this possible?
    Thanks!

    There was a hotfix for this put out just after V25.
    Unfortunetly you have to rebuild your viewer and submit and update to Apple. From my experience they were very quick about approving the update because of the critical nature of the update even without putting in an expediated review request, but that was over a month ago.

  • How do I add an offline translation to the Bible app to use it when not connected to a network?

    How do I add an offline translation to the Bible app to use it when not connected to a network?

    You will need to contact the developer of the app and ask if that is possible. If not, you'll need to look for another app that doesn't require a network connection to function.
    Regards.

  • HT4059 how can i read books when not connected to wifi , at the moment have to g through apps store , which requires a connection . I want the books on the i pad not in  a acloud

    How can i read books purchased from i books when not connected to wifi . At the moment can only access via app store , which can only do when connected . I want top download to the device , not keep in a cloud!

    If you download them via the Purchased tab in the ibookstore in the iBooks app on your iPad then they should show in the Books collection on the app's bookshelf - and you should be able to read any books that you download from the store to your bookshelf without needing to be online.

  • Can I remotely remove Apps from my iphone when not connected to iTunes. I have my apple ID and password. but my iphone is not in same wifi range

    Can I remotely remove Apps from my iphone when not connected to iTunes. I have my apple ID and password. but my iphone is not in same wifi range

    Sorry, not sure what you mean by remotely?
    You can remove apps from your phone without being connected to anything if you have the phone in hand. Were you speaking about something else?
    If not, then you just press on an app on the Home screen and hold it down until they all begin to wiggle. Apps that you can remove (non-Apple apps) have a little "x" in the top left-hand corner. Tap on that, and the app will be removed.
    Cheers,
    GB

  • Can I remotely remove Apps from my iphone when not connected to iTunes

    Can I remotely remove Apps from my iphone when not connected to iTunes. I have my apple ID and password. but my iphone is not in same wifi range

    Tap & hold an app icon until they wiggle then tap the X on the app you want to delete.

  • No access to songs when not connected to wifi....

    I'm using iTunes Match. When not connected to wifi, I don't have access to all songs on iPhone or iPad. How do I fix this?

    Hello Jim,
    Thanks for the reply! I knew I could download the songs and have them permanently on my devices. I subscribed to Match with the understanding that I could access all songs that I've ripped from CDs on any device at any time. As it stands now, I can only listen to a handful of songs. When not connected to wifi most song titles appear lighter. Those are the ones I can't play when not connected to wifi. Songs I can play are listed in bold. Any idea what's going on here?
    Thanks!

  • TS4062 can I save music to my ipad so it is available when not connected to wifi

    I am not sure it is possible to have my music available when not connected to wifi.  at this point have synced and resynced. what am I doing wrong?

    Unless you are subscribed to iTunes Match a network connection is not necessary to listen to your music. If you are subscribed to iTM then, yes, a network connection is necessary for any music that has not been downloaded to the device. With iTM disabled on an iOS device traditional syncing of music via USB is disabled, which would explain why no music is syncing.
    To store music on the iOS device for offline playback go to an Album, Artist or Playlist and tap the "download all" button at either the top or bottom of the list. Or, if you want to sync a larger number of tracks quickly, disable iTunes Match on the device, launch the Music app and let the content clear out, connect the device to your computer via USB, sync, then re-enable iTM.

  • Is it possible to block video streaming on iPhone 6 when not connected to wifi?

    IS it possible to block video streaming on iPhone 6 when not connected to wifi?

    App specific and turned off in Settings - Cellular - Use Cellular Data for
    (866)

  • How do i listen to my itunes on my ipad (3) when not connected to wifi? It shows a screen stating that the Itunes store can not be accessed.

    How can I listen to my itunes on my ipad (3) when not connected to wifi? It shows a screen stating that the Itunes store can not be accessed.

    You have to sync your music to your iPad, this can be done from a WiFi connection to your iCloud account for those purchased from the iTunes store.  Non-iTunes music has to be synced using iTunes Match, a fee is charged for that premium service.

  • I can't see my child's iphone 5 (running iOS 8) in find a friend when not connected to wifi?

    I can't see my child's iphone 5 (running iOS 8) in find a friend when it's not connected to wifi?
    please help.

    Hi Wingnut01977,
    If you are having issues with Find My Friends in certain situations, you may find the following article helpful:
    iCloud: Troubleshooting Find My Friends
    Regards,
    - Brenden

Maybe you are looking for