Certain files which need to be reinstalled by oracle universal installer

I am applying patch and getting error......
10g Release 2 (10.2.0.4) Patch Set 3 for Microsoft Windows (32-Bit) on 10.2.0.1.0.
ERROR:
Certain files which need to be reinstalled by oracle universal installer
are being used by one or more running services'. It contains a list of 30 services. All oracle services are already shutdown.
I have stopped all Oracle services, set it to manual, and restarted the system...but am getting the same error again...
I am trying it since yesterday...but really tired of this error. what could be the reason...
please help

I have got some options please check it.
LIVE DB Name - ERP
TESTDB Name - TEST
1. Should I create another home/database TEST
1.1 apply patch on it and then uprgrade it.
1.2 Restore the cold backup of ERP database on it.
OR
2. Should I create another home/database TEST
1.1 Restore the cold backup of ERP database on it.
1.2 apply patch on it and then uprgrade it.

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