Certain keyboard keys don't work Acer Aspire V3-571G

Hello, A few months ago I began to have issues with my Acer Aspire V3-571G-9435 where certain keys would intermittently stop working. Most often it would be the "A" key, along with less frequently the "C" and "Z" keys, and somtimes other keys. Within a minute or so they would start working again. A couple weeks ago, however, several of the keys, including the "A" "C" "Z" "F" "," "." and some other keys stopped working altogether (all at once). Following some guides I found online, I took the laptop apart and was able to take the keyboard ribbon cable out of its connector and put it back in, thinking it may be a loose connection issue. However, this did not fix the issue. I went online and ordered a new keyboard from Amazon, thinking the keyboard itself might be broken. After installing the new keyboard however, and entirely NEW set of keys have stopped working, including "J" "Q" "T" "U" "P" "1" and a few other keys. (However most of the keys that weren't working previously are working again). Does anyone have any other suggestions about what I should do? I've been using an external USB keyboard, which works fine, except obviously portability is sacrificed. I'm unsure if this is a hardware or software issue, as a brand new keyboard still isn't working properly. Could there still be something wrong with the connection? Is there a possible software/diver issue? Thanks for any help.

jmckeen,
A new keyboard means a new ribbon cable so that leaves the only constant, the motherboard; pending the unit was not damaged in any way from like dropping it or spilling something on it. If you are in warranty I would see about creating a repair for it. Here is the link to set up repairs online, or you can chat online with a technician (available 24/7).

Similar Messages

USB Keyboard Drivers do not work Acer Aspire X3470

Hi! I am having a hard time trying to find the correct Driver for my Acer Aspire X3470. Currently I am using the standard PS/2 Keyboard to input commands. But I do not want to use that Keyboard and I want to use my USB Keyboard. I tried everything to get the right driver for it but I am having no luck at all... is there anyone that could possibly help me identify this problem¿

Hi rnoctus83, The keyboard should have an installation CDC for the driver or once you connected the system should look for the driver automatically, i would suggest to go directly to the manufactures page of your keyboard and look for the driver and installed manually and if it works that way.

Some keyboard keys don't work; most are fine

Hi guys,
I have a really bizarre problem with my first generation 15" MBP. When I turned it on today, I realized that the down and left arrows don't work, yet the up and left arrows do. Unfortunately, I've also since realized that the tab button doesn't work, nor does the space bar! It's just a few sporadic - but very important - keys that don't work. The computer hasn't been through any trauma - no drops, no water damage, no poor working conditions...this just happened out of the blue. Does anyone have any idea as to what might have caused this, and if there's anything I can do myself to fix it? Oh, and I have Windows XP installed via bootcamp, and the same problem exists there - so it's definitely a hardware issue...right?
See this link for a photo I took of the keyboard, with the buttons that no longer work highlighted in red. http://img193.imageshack.us/i/keyboardwjp.jpg/

There are two basic possible problems though your description of which keys are non-functional leads me to think the first is rather unlikely. The first is that the keyboard cable may have worked itself partially loose. The cable can work itself loose without any trauma involved - we see one every couple of months where I work. The second possibility is physical disruption/damage to the individual keys, like water damage or something small working its way under the key to impede its ability to touch the contacts. I'd suggest going to an Apple store or repair center.

Envy 15 Keyboard keys don't work

Hi there,
Sending my brand new ENVY back for service (on its first day...boo) but baffled as to what might cause this.
Everything works fine on the system except for a handful of keyboard keys:
Space
Enter
Backspace
Up/down arrows (left and right are fine)
Possibly alt (tough to test without the others)
Space bar will send a combination of characters, like zzc^X^Z if you press it a few times (often one press will send all of those characters, while other presses send nothing).
Is this just some electronics gone haywire, or is there another explanation for why this might happen?
I'm going to ask HP to extend my warranty for a year in exchange for not simply returning it - as my first HP purchase it doesn't fill me with confidence.

Aquitaine wrote:
Hi there,
Sending my brand new ENVY back for service (on its first day...boo) but baffled as to what might cause this.
Everything works fine on the system except for a handful of keyboard keys:
Space
Enter
Backspace
Up/down arrows (left and right are fine)
Possibly alt (tough to test without the others)
Space bar will send a combination of characters, like zzc^X^Z if you press it a few times (often one press will send all of those characters, while other presses send nothing).
Is this just some electronics gone haywire, or is there another explanation for why this might happen?
I'm going to ask HP to extend my warranty for a year in exchange for not simply returning it - as my first HP purchase it doesn't fill me with confidence.
Asking for a free warranty? That's not something they hand out easily... As for it not working, sometimes it happens... Did you try a hard reset?
To Perform A Hard Reset
Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for 5 seconds)
Disconnect the AC Adapter from the notebook.
Remove the battery from the bottom of the notebook. There will be a switch/button to eject the battery.
Wait at least 1 minute with all power sources disconnected.
Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.

New Aluminum Keyboard Keys Don't Work

Hi All,
I just brought home my new Aluminum Keyboard that was released along with New iMac. As you see I'm on PowerMac G5.
I've installed Keyboard Update 1.1 and I've got my Fn key working. However, for the life of me I can't figure out how to get f4 key to get to work. There is a new symbol (deshboard) on it and when I was at the apple store I was shown that by pressing the f4 (deshboard) key it would start the deshboard. Mine doesn't. Same thing with f3 (expend) all windows key.
Your help is greatly appreciated.
Thank you,

i have no problem with thes f3 or f4 keys or the Fn key.Plugged it in hit software update and then installed Keyboard update 1.1, works fine
I do have a problem with the right hand Shift key though, sometimes it works and sometimes it doesnt work at all.
Anybody else have this problem or is it all function key issues only/

Satellite M40X: After Bios update keyboard keys don't work properly

I have a Satellite M40X and I had update the Bios to v. 1.60 and now the keys u, m, 7 and the arrow up are not working properly. The problem is that there is not other Bios version to use.
How can I resolve my problem?
Can I recover the old bios version?
Thanks
Gabriel

Hi there,
no you wont be able to recover the old BIOS. The only two options are:
1. Retry the BIOS update and check if its working
2. In case of no success, please visit the [ASP Locator|http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT] to search for the nearest ASP in your country and to ask them for a hardware checkup and repair.
Greets

Certain keys don't work and Satellite M30-10 beeps

Hi,
I have big weird problem on my Satellite M30-10seven.
When I press certain letter keys on the keyboard they don't work and laptop beeps.
It started with miuj updown seven eight comma right didn't work.
But now I does and comma and down and 8 do too as well as right.
I also get Boot select option on power up that I never got before and sometimes internet explorer tries to go full screen.
Surely not some key is depressed? Because like I said only affects certain keys.
Since writing this j has stopped again.
Any ideas?

I had the same thing on my Satellite with the keys not working - luckily fixing it was fairly easy.
Above the keyboard is a plastic cover which can be easily removed, revealing 3 or 4 screws. Removing these lets you take the keyboard out (lift it carefully, as there is a cable connecting it to the important bits). This cable was the cause of my issue, in that it wasn't connected properly (the connection doesn't seem very secure, so I'm sure it came loose when lugging it around). Simply secure the connection - by pressing the 2 bits together - and replace the keyboard and screws.

Certain keys don't work-delete, space bar, caps lock, quotes-apostrophe key

Certain keys don't work on the built-in keyboard: delete, space bar, caps lock, quotes-apostrophe key...I have to use the "keyboard viewer" to use these particular keys. My adapter is connected to the computer, but the problem persists.
Can anyone please suggest troubleshooting for this annoying problem? It has been like this for about 2 weeks now.
Thanks in advance for any suggestions!

Does anything happen when you hit these keys?
Try this:
In System Preferences>Keyboard & Mouse, click the "Keyboard Shortcuts" tab, then the "restore defaults" button.
~Lyssa

[Solved]Keyboard layout screwed up and some keys don't work

After I reinstalled xorg-server 1.5.3-1 and installed xf86-input-evdev 2.0.1-1 and xf86-input-keyboard 1.3.1-1 some of my keys don't work and keyboard layout screwed up. I had finnish (fi) layout, but now it's "us". Arrows, insert- delete- home- end- pg up- pg down- print screen- scroll lock- pause- keys don't work. All characters behind Alt Gr + "" don't work either.
How to fix this?
Last edited by Sotamarsu (2008-11-08 13:57:25)

brother fixed it with next code
<?xml version="1.0" encoding="UTF-8"?>
<deviceinfo version="0.2">
<device>

<match key="info.capabilities" contains="input.keys">


<merge key="input.x11_options.XkbRules" type="string">base</merge>
<merge key="input.x11_options.XkbModel" type="string">evdev</merge>
<merge key="input.x11_options.XkbLayout" type="string">fi</merge>
<append key="input.x11_options.XkbOptions" type="strlist">altwin:menu</append>

</match>
</device>
</deviceinfo>
Last edited by Sotamarsu (2008-11-08 13:59:18)

Several keys don't work properly on my MacbookPro keyboard, How can I fix it?

Whenever i press the enter key it writes the letter p and a space, the same with the P key, also the 0 and the ' key don't work at all. If it's not a hardware problem how can i fix this? I really need help because i've tried everything but I havent been able to make my keyboard work right, I have a MacbookPro fron the lates 2012 runing Mavericks.

Jekems,
when you say that “you’ve tried everything”, does everything include having made an appointment at an Apple store to have them diagnose the problem?

New wireless keyboard & volume keys don't work

I just replaced my wireless keyboard because a few of the keys stopped working. Now the volume keys don't work on the new one. When I push them one of them brings up my widgets and the others minimize the screen. Any Ideas?

Put truly fresh batteries in the keyboard.
Un-pair and re-pair the keyboard with the computer.
Attempt the PRAM reset again.
If you do not get the 2 boot chimes then I would suggest you reset using a USB keyboard. Any USB keyboard will do. If you don't get the 2 chimes when using a USB keyboard then either you are not holding down the keys correctly / early enough or there is something wrong with the computer itself.
If you do get the 2 boot chimes you can then go back to the wireless keyboard and re-pair it.
Take a peak at this article. It is fairly exhaustive in troubleshooting suggestions for this type of issue: http://support.apple.com/kb/TS3048
Hope that helps.

Next / Previous media keys don't work on 3rd Party Keyboard, Play/Pause does work. [MAC]

Hello!
So I am using a Logitech G710+ keyboard with my Mac (running 10.9) , and the media keys (Play/Pause, Stop, Next and Previous) work perfectly fine with iTunes, even in background.
Now, when I use Spotify, I usually quit iTunes (to stop conflicts), but only the Play/Pause key seems to work.
It does work in the background, which is good, but crucially the Next / Previous keys don't work at all.
Any ideas?

So I have the exact same issue as everyone else here. I have a Logitech K750 wireless keyboard running Yosemite on my MBP. I don't necissarily think this issue resides with Spotify, but instead with Logitech. If I use the media keys on my MBP I am capable of using Next/Previous even when Spotify is in the background. On the wireless keyboard only Play/Pause and the Volume buttons work. I think the issue is with the key mapping with the Logitech. Then again, I don't know how the code is written. Maybe Spotify missed an alternative key map for the media buttons. I didn't write the code.... The logitech forum is a ghost town for this issue though. Only post I found was 5 years old. EDIT: With further reasearch I DO believe the problem lies with Spotify. A tech for Logitech explained to me that Spotify wrote some "interesting" code for the keymap functionality for its Mac client. A quick Google search shows that it is not only Logitechs experiencing this issue. It would be great if we could get someone to look into this. It isn't critical, but it sure would be nice to get fixed.

Apple Aluminum Wired Keyboard: Special Keys Don't Work

The keyboard has function keys that are programmed to perform special operations. The Apple website explicitly states:
“The extended layout has a full complement of keys, including document navigation controls, a numeric keypad, and special function keys for Mac features such as brightness, volume, eject, play/pause, Exposé, and more.”
Unfortunately, two of these keys don’t work, even after a special software update is installed:
http://www.apple.com/support/downloads/keyboardsoftwareupdate11.html
The manual that comes with the keyboard provides instructions on how to program the keyboard, but those instructions either don’t work or are incorrect.
I've posted more about this and other keyboard issues here:
http://web.mac.com/resourcesforlife/journal/writings/Entries/2007/8/21Apple_Aluminum_WiredKeyboard.html

I am using a PowerMac Dual 2.5 GHz G5 system and had trouble with the F3 and F4 function keys. The various suggestions and instructions as provided on several of the discussion threads didn't work for me.
Here's what worked for me to resolve the problem:
1. Go here and download the Pacifist utility which helps in exploring installation packages:
http://www.versiontracker.com/dyn/moreinfo/macosx/12743
2. Go here and download the Apple OSX update for PowerPC:
http://www.apple.com/support/downloads/macosx10410comboupdateppc.html
OR... get the version for Intel found here:
http://www.apple.com/support/downloads/macosx10410comboupdatev11intel.html
3. Using the Pacifist utility, open the OSX Update dmg file you just downloaded. You will be able to navigate to /System/Library/Core Services. Click on Dock.app and click the install button. When it's uncompressed, it will ask if you would like to update or replace. Click replace. There is an option to repeat this response for all files. Complete the process and then exit the Pacifist utility program.
4. Go here and download the Apple Keyboard Software Update:
http://www.apple.com/downloads/macosx/apple/firmware_hardware/keyboardsoftwareup date11.html
5. Install the Keyboard update and all functions should automatically work.
If the above steps resolve the problem for you, please click on the "Solved" button above. Thanks.
I've posted a lengthy review and support document for the new Apple Aluminum Wired Keyboard here:
http://web.mac.com/resourcesforlife/journal/writings/Entries/2007/8/21Apple_Aluminum_WiredKeyboard.html

Keyboard Problems, Control-Option-Command Keys Don't work

Hello and thanks.
Have a iMac 2.4ghz Intel Core 2 Due with 2GB of RAM running 10.5.8 and suddenly the control-option-command keys are not working on my keyboard.
Working fine and then suddenly no keys on my last row worked, including space bar. Scoured message boards and tried all fixes. Substituted keyboard with wireless (known working) and usb (known working) with limited results.
Initially the last row of original keyboard didn't function at all and command keys seemed locked so couldn't type. Only did modifier key functions (open, close, find, et.c)
The two different keyboards, wireless and USB, typed but the control, option and command keys don't work. Space bar works and the command key no longer locked.
Things I have tried:
1. Checked Universal Access settings so no sticky keys, etc.
2. Check Speech settings, all correct.
3. Replaced user, universal access prefs from point of which keyboard worked, no change.
4. Cannot zap PRAM due to no working option or command keys.
5. Reset SMU. Caused fans to go high speed. Unplugged computer from wall. Waited 10 seconds, replugged, fan now normal.
6. Repaired permissions.
7. Tried to repair disk but operation failed in middle of scan. Won't mount from any bootable CD.
Currently the wireless keyboard works fine except I have no control-option-command key usage. Keyboard types fine and all other keys work fine.
Suggestions? I'm very frustrated.
Thanks in advance,
Annie

Upgraded to 10.6. Problems resolved.

Some keys don't work in combination with Shift

Okay so I have the Pavilion Sleekbook 15-b011nr
Serial Number: [Personal Information Removed]
Product Number: C6N92UA
and today I noticed certain keys don't work in combination with the left Shift for example, Shift+S (both left and right), Shift+M, Shift+Z, Shift +X, Shift+C don't work, shift+F does work but gives me this FV. same with j it gives me JM instead. I installed an updated bios, ran a diagnostic test using F2 and under the compenant test for the keyboard it failed and gave me this
keyboard test failed
failure Id # U375BD-6m96P5-MFPX1F-G03B03
product id # C6N92Ua#aba
now while trying to type all this I found other letters now working as well as me not being able to input the semicolon with either shift key. frustrating since I got this laptop in June so it's still under warranty. Has anyone else encountered this problem and if so how do i fix mine? I'm pretty tech savvy so feel free to let me know, or is my only option is a replacement from HP?
Thanks!

Hi hzapata, I know that it work fine, after Load preset, but why You lost the default configs?
Is this my question to Smit.

Certain keyboard keys don't work Acer Aspire V3-571G

Similar Messages

Maybe you are looking for