Certain KMS clients won't activate

Hello,
I work at a Community College where we have somewhere around 400 computers throughout the building. Up until this summer, we have been using MAK keys for our activation. However, to make our image deployment process easier, we have just deployed a KMS server
to handle our activation.
Our labs are slowly replaced over time, so pretty much each computer lab has PCs that were purchased in different years. I mention this because all of our newer batches of PCs have been activating just fine using KMS, but one style of PC which is a little
older fails while using slmgr /ato with no specific error. It just says
failed with an error, or something like that. No error codes or descriptive message. I also see no errors in the event viewer.
Our KMS server is running 2008 R2 Enterprise with a KMS host key. I know this is the right key as like I said, our newer PCs are activating just fine. I'll post a screen capture of the /dli output on our KMS server once
my account on here will let me. The current count is at 50 (the max it will display), it's status is licensed, and it's using a VOLUME_KMS_R2_B_channel key.
Our Clients are all Windows 7 Professional, and I am using one of the
generic KMS Windows 7 Pro keys with the slmgr /ipk command on those. Again, I know that's right because most of our PCs activated with it just fine. However, when running slmgr /ato on the failing clients I get that generic error.
Now our PCs are created via an image deployment, but I made sure to use the
/generalize option for sysprep. I have also verified that all other PCs created by this image have unique CMIDs or whatever the term is. I have even done a
fresh install from a CD on the PCs in question with the same result.
I have made sure windows firewall is off on these PCs, I moved one physical PC to a different area in our network to rule out some kind of network trouble, and verified several times that
DNS is hosting the KMS properly using nslookup.
We are all at a loss here, and I would appreciate any advice or suggestions on what else might be going on here.

Hello,
As I said in my original post, the PC I am currently testing is a fresh install from a CD in order to rule out any duplicate CMIDs. I am also able to telnet to the KMS server from the machine n question over port 1688. Just to rule it out,
I manually set the KMS server using slmgr /skms <hostname>:<port>. I still get the same error.
As for events 12288 and 12289, there are none under the application logs. The only event I see is under Applications and Services Logs > Key Management Services,
12290 which has a response of 0x0, indicating the request was successful. Still getting the error.
I have also determined that it is one specific set of hardware that is having the issue. We have around 60 of these PCs all the same model and they are the only ones having this error. And as I said in my first post, these boxes are spread
across almost our entire network, and I have verified that other PCs in the same subnets work just fine.

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    Windows Product ID: 00371-868-0000007-85411
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.048
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    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5A310AE8-BFD2-49F1-A8BF-688D339981E8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85411</PID><PIDType>1</PIDType><SID>S-1-5-21-3521851180-3244512111-2218252725</SID><SYSTEM><Manufacturer>Dell
    Inc.</Manufacturer><Model>Inspiron 546 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="5"/><Date>20090808000000.000000+000</Date></BIOS><HWID>095F3D07018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
    Standard Time(GMT-06:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09
      </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
    Office Professional Plus 2007</Name><Ver>12</Ver><Val>1208E0A87E81D86</Val><Hash>FlQRxKwAwaRad03SQZkKxNggIRU=</Hash><Pid>89409-707-0082056-65245</Pid><PidType>14</PidType></Product></Products><Applications><App
    Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12"
    Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
    Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-868-000000-03-1033-7601.0000-2092014
    Installation ID: 011751536521019726056115618440708701492313365893152065
    Partial Product Key: GPDD4
    License Status: Initial grace period
    Time remaining: 43200 minute(s) (30 day(s))
    Remaining Windows rearm count: 1
    Trusted time: 7/28/2014 9:31:36 AM
    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:23:2014 07:16
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAJJRe04hAjl+cEVTyEDPMabbK6kXsLQilArQ=
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid Windows marker
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value
    OEMTableID Value
      APIC DELL  
    FX09   
      FACP DELL  
    FX09   
      HPET DELL  
    OEMHPET 
      MCFG DELL  
    OEMMCFG 
      SLIC DELL  
    FX09   
      OSFR DELL  
    FX09   
      OEMB DELL  
    FX09   
      SSDT A M I
    POWERNOW
    ================================
    Windows 7 Pro was installed on this machine using Microsoft's volume activation media, and is a standard image applied via Windows Deployment Services to some 200 other computers with no problems. 
    We also use a variety of surplus/off-lease machines, usually Dell brand, never with any activation problems.

    It's a Dell Inspiron desktop. Apparently a "for the home" system? Yet it was bought with Win 7 Pro OEM installed, and so I had hoped I could roll it into the KMS easily. Tried updating the BIOS but still acts the same.
    How can a "home edition" BIOS that's incompatible with KMS come with Win 7 Pro OEM?
    Oddly, we have several Dell XPS systems that are using KMS just fine. Those are almost exclusively marketed as "power gamer" systems for home use. I should see if there's some way to figure out which specific Dell products do this so they can be avoided.
    Fortunately it seems Windows 7 Pro edition software does not care if I use the OEM key from the sticker, so I typed that in and it activated.
    (Great, one weird machine that has to be treated specially from everything else we've got.)
    Probably a question for Dell to answer. For whatever reason, Dell have not performed all the necessary OEM Activation (OA) configuration tasks on this machine, perhaps due to their manufacturing/marketing strategy for this model, or perhaps due to a defective
    configuration pass in the factory. Perhaps the mainboard in this machine was repaired or replaced at some stage, and wasn't correctly re-configured. Only Dell can resolve the missing marker, since it requires OEM tools.
    Activating using the COA sticker product key, doesn't depend on the marker being present.
    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

  • I am having trouble with iMessage being activated. It has worked up until yesterday and now won't activate and is saying no address in the send and receive section. My number is there but not ticked. Any suggestions on how to fix this?

    I am having trouble with iMessage being activated. It has worked up until yesterday and now won't activate and is saying no address in the send and receive section. My number is there but not ticked. Any suggestions on how to fix this? I have shut down my phone, but still no luck!

    iMessage and FaceTime went down yesterday for some people. Mine is still down. My iMessage is saying the same thing about being activated. Sounds like you are still down too. Ignore the status page that says everything is fine - it lies.

  • My iMessage won't activate my email but will with phone number. I type my password and it says it's wrong I change it and it still says its wrong. I even made a new account and it still says the password is wrong.

    My iMessage won't activate my email but will with phone number. I type my password and it says it's wrong I change it and it still says its wrong. I even made a new account and it still says the password is wrong.

    Hi hectorness12!
    Thanks for using the Apple Support Communities! I have found an article that can help you with troubleshooting your iMessage issue. The article can be found here:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Thanks,
    Braden

  • Even after resetting apple id password still won't activate my phone

    I did a reset erase all contents and settings but i'm stuck at activation lock! The iphone is mine and email is correct but even after i reset my password, IT STILL WON'T ACCEPT THE NEW PASSWORD :(( please help! Thank you.

    moniiice
    Re: Does reset all content and settings automatically sets Find my iphone off?
    Jan 27, 2014 8:54 AM (in response to KiltedTim)
    But when i sign in my icloud account on the activation lock, it still won't accept it. Even if i tried resetting my password. I believe that i use the right icloud account but still it won't activate it. I tried locating my device on find my iphone and the device was not there, does it mean my device has already been erased?(i resetted all content and settings) but why does it still have an activation lock after reset? Tried everything but still no luck :( reset apple id or password but still nothing :(

  • After upgrading to a new 3GS, my original iPhone won't activate...

    After I upgraded to an iPhone 3GS, I restored the original iPhone with iTunes. Now, the iPhone says it's got an invalid SIM in it, and when I plug it into iTunes, it won't activate it. It's basically a brick now.
    Was I wrong in thinking I could now use the old iPhone basically like an iPod touch?

    I haven't seen any press release that supercedes that, but the one you reference refers to the ORIGINAL iPhone, not a 3G. There have been posts here and elsewhere indicating that the restore/upgrade function no longer works on the 3G once you update to 3GS.
    I suppose the original poster can put a phone call in to AppleCare to see if they might be able to get some help from them. I didn't make this rule, I am just reporting what everyone else is seeing, with or without the SIM card in the 3G.

  • Can no longer open two Firefox tabs, have close using Task Bar/Processes. Some links won't activate on websites. As per support suggestion,have backed up profile, deleted existing profile, removed firefox and replaced thingsetc

    Can no longer open two Firefox tabs at the same time. Will disappear from screen but won't close - have to go to Task Bar/ Processes to close it, some links won't activate on websites. As suggested in the support area I have gone through the process of backing up my profile, deleted existing profile, removed firefox from computer, reinstalled profile in fresh folder, reinstalled firefox 6. I have done this twice for no effect - may work as it used to for a while (30mins) then gets back to its old tricks.
    It is a bit irritating.

    Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
    You can try these free programs to scan for malware, which work with your existing antivirus software:
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!

  • Messages and FaceTime just won't activate on my iPad Air all of a sudden; tried a LOT of solutions

    About two weeks ago, my iPad Air was spontaneously signed out of Messages and FaceTime when I was using it to browse the web while on the bus, connected via Personal Hotspot on my iPhone. Since then, I haven’t been able to sign in to either Messages or FaceTime. I can still sign in to my iCloud account as normal for other things like contact and bookmark syncing. It’s just Messages and FaceTime that refuse to activate.
    The error messages I receive vary between the following:
    “An error occurred during activation. Try again."
    “Could not sign in. Please check your network connection and try again."
    “Verification failed - The connection to iCloud timed out."
    “Unable to contact the iMessage server. Try again."
    This iPad Air is a replacement from Apple (quite possibly a refurbished one) that I received in November 2014, after the previous model developed a malfunctioning touchscreen in one corner. It’s worth mentioning that my iPhone and Mac are completely unaffected by any issues, and can also be signed in and out of Messages and FaceTime without a hitch.
    I’ve tried an awful lot of things in an attempt to get Messages and FaceTime to sign in successfully on the iPad Air, none of which have worked, and many of which I have tried multiple times.[1]
    Things I have tried in an attempt to activate Messages and FaceTime
    connecting to different wifi in multiple locations (work and home) and Personal Hotspot from iPhone
    signing into Messages and FaceTime with different Apple IDs (these won’t activate Messages and FaceTime either)
    wiping iPad with normal restore
    wiping iPad with DFU restore
    resetting network settings (both after fresh install and after backup restore)
    restoring from an October 2014 backup (still have to sign into Messages and FaceTime, still don’t work)
    turning off the automatic timezone setting and setting the date and time manually, even though it was correct anyway
    deselecting phone number and @me.com so purely using @icloud.com to sign in
    running the activation process through VPN connections via London and New York
    changing DNS on wifi to 8.8.8.8
    updating to iOS 8.2 beta 4
    I would love to hear from anybody who can provide the solution as to why Messages and FaceTime just won’t activate. Apple won't provide free support on this as the iPad is now out of warranty.
    “The definition of insanity is doing the same thing over and over and expecting different results.” - not Albert Einstein, but a good quote all the same ↩

    Same problem in 8.1.3
    Apple help!

  • I erased my iPhone data and now it won't activate

    My phone was saying searching since yesterday and I did everything from a soft reset to a network reset and nothing then tried to do a hard reset and it wouldn't let me so I went on phone my iPhone and erased it that way and now it won't activate and it still says searching...any ideas??

    Check and see if the SIM card is defective.

  • I formatted my iPhone 5 and now it won't activate. I've tried connecting it to iTunes, and I've tried restoring it with Itunes.

    I formatted my iPhone 5 and now it won't activate. I've tried connecting it to iTunes, and I've tried restoring it with Itunes.
    Im stuck on the wifi screen where you activate the phone. Please help

    same here, I was using an ios7 beta version for non developpers and I downgrated it but its stuck where I active it, hope we wont stay this way for too long

  • Hello, i really need help. I had just updated my iphone 3gs to 6.0.1, and after I updated, it won't activate.

    Hello, i really need help. I had just updated my iphone 3gs to i.o.s. 6.0.1, and after I updated, it won't activate.I tried it in itunes and it always says " We cannot activate your iphone at this time..." and when I activate using Wi-Fi, it says, "Your iPhone cannot be activated because the activation server is temporarily unavailable." I could swear that my Wi-Fi is fine, and my Itunes is on the latest version.  Is this a bad thing or does this normally occurs? Can I still fix this ? I'm so desperate to use my iphone cause I use it everyday for personal purposes. I sure would appreciate any tip or help . PLSSSS ! Thank you for that wonderful being that can help.

    Do not take it to a third party repair shop - downgrading causes problems and voids your warranty.
    I had to unlock it so that i could really use it as a phone.
    And that is the root of the problem. Unless you had your carrier unlock it, it was hacked and cannot be legitimately activated. Even if you don't care about warranty or problems, downgrading simply will not help an activation issue.

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