Certain machines cannot see broadcasted SSID

I created a guest wireless network on my 5508 controller (uses default a/n), and it is set to broadcast the SSID
Almost everyone can see this network SSID: my Mac sees it right away, and I can join it and surf the web all day.
Two Windows laptops had an issue seeing the SSID --it wouldn't show up when they scanned for wireless networks. One of these was corrected when the machine was updated to Windows 8.1
The other is a HP laptop running Windows 7. Even though we did some updates, the machine can't see the SSID. Even if I pace the machine within 10 feet of the AP, nothing. The user's Android phone sees the SSID no problem.
Since this client is never joining the network, I have little to go by (no logs).
Has anyone seen this? What could be the issue?

HI colin,
1. Did you enabled all radios ?
2. Did the client(windws lapi) support 802.11a and 802.11b radio(2.4/ 5 Ghz).
3. If above both points are ok then check the driver of the machine and try to update.
also paste the sh wlan out put here.
Check these and let us know the outcome.
Regards
Dont forget to rate helpful posts

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Cannot see my SSID

Hi there,
Just bought the WRT160N to replace a WRT54 and have issues. I cannot see the SSID from the wireless desktops, it does not show in the list to select from when I can see plenty others. On the other hand, I have a laptop with Vista, and I could connect once I changed the encryption mode and Key. Furthermore, the laptop has perfect reception when by the wireless desktops. Encryption is WPA. Any idea? Thanks in advance. Charlysc

The SSID is a wireless setting on the router and has nothing to do with the internet service provider unless you have a modem with a wireless access point.
The box said windows xp or better... So I installed Linux!

Some users cannot "see" broadcast Public Access SSID but can all others...

I've had 4 users in the last 3 days who've reported not being able to see our broadcast "public access" wifi SSID. Numerous users (even in same area, attached to same AP) can see it - however some cannot. The do see all of the other broadcast SSIDs, just not the public. The public is open and broadcast with security enabled. Does anyone know if this is a client issue - possible with a recent AV or MS security update? ("protecting" clients from unsecured networks by not displaying them?)

If you notice that at a given time some users can and other can't see the ssid, it almost points to the client side. Compare drivers from the two clients and see if the driver versions are the same or old.

Mac OS 10.6/Time Machine cannot 'see' HD to re-install or restore

Upgraded my Mac Mini to Snow Leopard a couple weeks ago and had no problems. Then yesterday the computer froze up (the mouse still moved and icons in the dock expanded with the mouse but NOTHING was acknowledged when clicking to tabbing to any commands; could not even click from screen to screen for various functions that were currently open ... yet the mouse moved fine). Tried to restart computer and all I get now is a gray screen with a flashing file folder with a question mark in it.
Have tried all attempts listed here and in Support to (1) re-install Mac OS X 10.6 from the original disk, and (2) restore my computer from my Time Machine. Have tried many, many times now for both options and in ALL cases the computer cannot see or find my computer. The only disks it can find to re-install or re-store to are the 2 external hard drives I have. If I disconnect these, the computer can find NO disks to re-store to. (I've now let my system search for disks for over 3 hours this time around, and it still cannot find any disks to install to.)
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Karl
It sounds like you are having trouble with your internal Hard Drive.
Whilst this is quite serious, sometimes you can fully recover from the situation, depending on what happened.
One of the most useful and reliable rescue utilities is DiskWarrior:
http://www.macupdate.com/info.php/id/11707/diskwarrior
If you are lucky it may be something as simple as a damaged HFS+ wrapper, which can be repaired and have you back up on your feet again in relatively short order.
It pays to periodically check the *S.M.A.R.T. Status* of your drive, at the bottom of *Disk Utility.*
This is a self diagnosis function that may indicate impending problems. However if the disk has sustained physical damage, such as caused by a hard knock, nothing will redeem it.
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Time machine cannot see time capsule event though I have a green light

I have a green light on my time capsule but time machine on my macbook pro cannot no longer see the time capsule. i have gone through the procedures to find it and reset the time capsule, only again to get to the solid green light stage but time machine still cannot see it.
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I had the same problem this morning. Anyone have any ideas?

Windows machine cannot see TC/AP network

I've set up TC to run a network and everything works fine with my Macbook Air. The problem is that my windows machine can't even see the network created? The SSID is being broadcasted since I can see it with my mac. If I plug in the old router, I can see it with both machines.
Airport utility is installed on the PC but it can't even find the device and it is within 20 feet. I've reset the TC and tried a number of settings but no luck. I've ensured it broadcasts as b/n.
Any ideas?

Did you the same wpa password as your previous router? The SSID isnt hidden on Time Capsule is it?

One Machine cannot see 5 Ghz network

Hey folks;
Situation is this:
Have a 500 gb TC broadcasting 5 Ghz 802.11n only network. My MacBook Pro sees this network and connects to it fine. My partner's Sony Vaio running Vista does not see the network, at all! It's not even as if she can see it but can't talk to it but it just doesn't appear. Manually entering the SSID did no good (which I wouldn't imagine it would but had to be certain so I tried).
I've already checked with Vaio support and they were only slightly more useful in troubleshooting this than my cats would be.
To make matters more interesting, we have a Belkin N1 router broadcasting a 802.11n (b/g compatible) at 2.4 Ghz which she can connect to just fine without any problems. It goes without saying that the MBP can connect to any network.
The two networks, DK and DK5Ghz are using different channels (9 and 36 respectively) and I turned off wide channels (reluctantly) on the TC wireless.
The issue here is that the TC hosts the shared network drive (a Hitachi EAS) and the printer. No second, high speed network, no printer, no shares. Since the only wireless way of making the TC/TM combination work in anything like a timeframe I'm at all willing to deal with, I am loathe to make the TC network join the slower n/g/b network because I've noticed a measurable improvement in TM backup performance using the 5Ghz network (as I should). Any ideas any of you folks might have would be appreciated.
Oh and before anyone asks, I verified that the wireless card in the Vaio does support 802.11n (in point of fact, she connected to that network once but has been unable to do so since that first time).
Cheers
Adrienne

I am having a similar problem and could use some help. I have an new iMac and an older iBook G4 and recently purchased a 500 GB Time Capsule (TC).....here is the problem:
I have tried to reconfigure my TC to Radio Mode: 802.11n only (5 GHz) to get away from 2.4 GHz phone interference in my house. When I make this change using my iMac, the iMac can see and connect to the 5 GHz network. BUT my iBook G4 (1.42 GHz Power PC G4 with 1 GB ram and running OSX 10.5.4) can't see this 5 GHz network. When I switch back to the default 802.11n (802.11b/g compatible) network the iBook sees and connects to this 2.4 GHz newtwork.
I know the simplest solution would be to buy a 5.8 GHz telephone and keeps my network configured to 2.4 GHz....but before I crack open the wallet, is there any other solutions? Thanks.

Windows 7 machine cannot see files on mac os x 10.4 server

We can connect, but not see shared folders or files. PC machine is running Windows 7 professional, server is running 10.4.1.
Any thoughts?

Mac OS X file sharing
http://docs.info.apple.com/article.html?artnum=106461
There are 3 methods Mac OS uses to share folders:
-- Windows shares
-- native Mac shares
-- Unix shares
The Mac OS client shares the the public folder. You may try putting an alias in your public folder to the flash drive. To share the flash drive directly, you need SharePoints.
The Mac OS X client version contains most of the sharing software. It doesn't contain an extensive GUI for manipulating the software configuration.
"SharePoints is an application or a preference pane that makes it easy to add and delete share points like in the old Finder. In Mac OS X, by default, you are limited to sharing only what is in your public folder in your home directory. This program makes it easy to share any folder."
http://www.hornware.com/sharepoints/
Mac OS includes support for NFS, the native Unix network file sharing system. You may share files between Mac OS X systems with NFS as well as other Unix Systems. However, the documentation on how you make the shares is rather limited. Once you learn how to configure the net info database with the netinfo command, the shares are not too hard to make.
I used this program.
"NFS Manager provides a clearly laid out graphical user interface to almost all built-in NFS functions of Mac OS X. Using NFS features becomes very easy."
http://www.bresink.com/osx/143439-2/details.html
or
http://www.bresink.de/osx/NFSManager.html
details that are way beyond me.
http://www.behanna.org/osx/nfs/howto1.html
Access windows files
http://lifehacker.com/247148/how-to-mount-a-windows-shared-folder-on-your-mac
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Vista and XP Machines cannot see HomeHub3

My Vista and XP Machines, plus iPod Touch can all connect to my outgoing wireless HH2 without problems. However, only the iPod touch can see the new wireless HH3! Over an hour spent with the help desk in India resulted in being told that the problem is with my PCs not the Hub so they can't help me any more. Has anyone out there any ideas please? Upgrading to HH3 as HH2 keeps dropping the connection and is now out of warranty.

Thanks for the amazingly quick response. Vista machine is now connected but still having problems with the XP. I think it can see the Hub (the name is shown on an icon on the start bar) but it can't connect to the internet. Have entered the Key. Have identfied that the Wireless device is a Dell Wireless 1450 Dual-band (802.11a/b/g) if that makes any sense to you. I seem to remember seeing on other forums mentions of an 'n' but have no idea what this is - not a techie Would you have any other ideas please?

Time Machine cannot see original backup

I had to change my router and with it all network settings. As a result I could not "see" my time capsule in airport. So I reset it.
Airport could then see it. I re-set it up again with new network details etc.
So now if I look at the time machine backup it can see all my previous backups. BUT when I enter the utility to continue with backups, it refuses to let me use my "previous drive" (original backups) and asks me to use a "new drive" that it has set up - which says no existing backups on it.
So how do I make it see both drives as being the same thing? Or must I start backups all over again?

Did you reset Time Machine?
A4 here. http://pondini.org/TM/Troubleshooting.html
Are you seeing double instance of the TC in finder? You need to delete the older and now no longer existant TC so only the TC with the new name is available.
Pondini has lots more info if you keep running into trouble..
You should not need to start over.. TM should be able to pickup the old backups once you connect to the TC.. but you do sometimes need to force it to do that.

Time machine cannot see external disks

Hi,
Time machine is not seeing my external hard disk (an iomega Storcenter network hard drive). However, I can see and access files from this external disk as usual on my network.
I want to use Time machine to back up to this disk. Can anyone help me please?
Greg

gr3len wrote:
Hi,
Time machine is not seeing my external hard disk (an iomega Storcenter network hard drive). However, I can see and access files from this external disk as usual on my network.
I want to use Time machine to back up to this disk. Can anyone help me please?
No, sorry. Time Machine does not back up to network drives, except Time Capsules or a drive on another Mac on the network that's running Leopard. It will back-up to a USB drive connected to an Airport Extreme, but even that is, technically, unsupported, and requires a running a Terminal command to make it work.
Here's the official word: http://support.apple.com/kb/HT1733
You may find some "hacks" that might make it work, in some cases, to a degree. But use them at your own risk.
First, since this is *unsupported by Apple,* there's nowhere to go when there's trouble.
Second, you're risking a future update preventing it from working, and perhaps rendering your backups useless.

Time Machine cannot "see" its back up?

Running Time Machine with Time Capsule (actually a disk attached to TC) on updated Mountain Lion (13in MacBook Pro 2.3GHz Core i5 4GB) for about 6 months and have a 62GB sparsebundle that appears to be fine -- that is, when Time Machine runs an hourly update the file timestamp updates indicating that it was modified. I have not received any error messages. Yet, System Preferences indicates that there are no backup (see screenshot below) and when I run Time Machine as if to restore there's nothing older than a few days when I should see snapshots going back months. I got bupkis from Support on this, only solutions to error messages.

WaterbedWilma wrote:
when Time Machine runs an hourly update the file timestamp updates indicating that it was modified.
What "file" is that? Where are you seeing a date?
It's possible the backup is crashing (not failing with a message). Use the widget in #A1 of Time Machine - Troubleshooting to display the backup messages from your logs. Locate the backup in question, then copy and post all the messages here.
Yet, System Preferences indicates that there are no backup (see screenshot below)
Another reason I suspect the backup is crashing. Those dates are updated when a backup completes normally, not when it fails or crashes.

Time Machine cannot see networked USB drive

I'm trying to set up time machine with my USB drive attatched to an Airport Extreme but the "choose backup disk" box is empty when selecting a backup drive.
I read something that said "Time Machine will not work on any network-attached storage unless it's HFS+ on Leopard being shared via AFP (not SMB)", but I'm new to Macs and don't understand what this means.
I've noticed that browsing the info of the USB disk (which incidently IS mounted on my desktop) it says the server location is at 'smb://airportextreme' etc etc. I'm assuming the 'smb' is where the problem may lie?

Hello FizzyFizz
I had been wondering the same thing, and in my research I found this, rather long discussion:
http://forums.macrumors.com/showthread.php?p=4402934
It gives a few different things to try, I have not tried any myself but they might help you.
~A

Ipad cannot see wireless network

Hi, I have a wireless network using several Cisco 1131AG wireless access points. I have several Mac computers that see the wireless SSID and connect to the internet wirelessly. However, Ipads and Iphones don't see the wireless network. They cannot see the SSID at all. I have tried ipad 2, iphone 4 and 5. The network is not secured at this point. Any help with this would be appreciated.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Windows XP cannot see Airport Extreme SSID

I just bought a new Airport Extreme Base Station and connected it to my home router. My iMc was connected in minutes. But I am having a lot of trouble connecting my wife's Dell PC (XP SP2) using a Dell 1450 Wireless USB adapter (a/b/g). I have tried no encryption, WEP, and WPA, but in all cases I cannot even see the broadcasted SSID from the base station. I have also tried a number of different channels 1,6,8,11, but in all cases I never see the station in the list of available wireless networks.
To see if this was a windows issue, I brought home my work laptop (also XP SP2), and it had no problem seeing the SSID, and also connecting in all the above cases. Whats even more perplexing is that all the computers are right next to each other, and my wife's computer can see about 10 of meighbor's access points, but not the new base station!
Needless to say, it has been very frustrating, and I am considering returning the airport if I can't get the wife's XP connected.
Any ideas?
Thanks,
Mark
Message was edited by: mark-o

I can see a couple of possibilities.
* It is possible to set up AirPort (or any wireless network) so that the SSID doesn't show up - ever. In such cases, it's necessary to manually type in the SSID to connect. (Usually, it's only the first time - most devices can remember the SSID name, and it's not a problem). Unfortunately for you, I don't use Wintendo that much, and don't have the steps needed to connect to a hidden network memorized - I'm actually more familiar with the process to do it with an Xbox than I am with a Windows PC.
* To see if this is the case, use the AirPort utility, manual config. Find the "Wireless" tab, and then choose "wireless options" There should be a checkbox named "create a closed network" If it is checked, then the SSID is in fact hidden, and that's why you aren't finding the SSID.
I realize that you were able to see the SSID from another machine, and that is puzzling that your wife's PC can't see it.
You've already eliminated the possibility that the radio is simply turned off on your wife's PC, as you can see your neighbor's wireless SSID(s).
I'd suggest trying a different encryption, as some older devices can't use the newer methods - but you've covered that base too.
To be honest, I've got a couple of issues of my own with the 802.11n base station... the latest firmware 'update' seems to have been a step backwards...
Message was edited by: pariah0

Certain machines cannot see broadcasted SSID

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