Certain movies won't play in itunes

Need help, got about 25 digital copies movie in my itunes and 3 of them won't play. The screen with the play button appear but the movie doesn't start. I tried to delete it from the library and re-download it with the cloud but still no response.

Here is what a -50 error means:
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP)to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
The above comes from: http://support.apple.com/kb/TS3694

Similar Messages

  • Rented movie won't play on iTunes (gray screen and no sound)

    I tried downloading the latest version of QuickTime, however, the movie i rented off iTunes still will not play. Can anybody help me out?

    Hi Vernardjr,
    Welcome to the Apple Support Communities! I understand that you are having some issues with video playback in iTunes on your Windows computer. There could be a few different steps to take to fix this issue. I suggest working your way through the following article to get this resolved.
    Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
    http://support.apple.com/kb/ts1718
    Thanks for reaching out, 
    -Joe

  • Movie won't play in or outside of itunes

    I recently purchased Marvel's Avengers. The movie won't play in itunes or in any other program. I've tried deleting and re-downloading it. I don't get an error message, I just click play and nothing happens.
    Sometimes it will flash the pause button briefly, but then it goes back to the play button, and the movie doesn't start.

    Try restarting your iTunes in 32-bit mode, as per the following document:
    iTunes for Mac: Older media files may require iTunes to reopen in 32-bit mode

  • My movies wont't play  on iTunes 11

    Hi,
    My movies won't play on itunes 11 (if i scroll the timeline it can show still images but do not play).
    With the previous version it worked fine.
    it's running on a mac mini freshly reinstalled with OSX Mountain Lion 10.8.2.
    The movies bought on itunes store play fine.
    The others m4v h.264(x264) with ac3 sound no.
    Regards

    The files are also saved as .m4v  .  I don't know what this means but for example, a tv show that won't play in iTunes 10.4.1 (10) is Isobel.m4v
    Please help me!!!

  • HD movie and tv show files won't play in iTunes 10.6.3.

    Just did a fresh install of Mountain Lion and for some reason now HD movie and tv show files won't play.  I get a black screen.
    Standard Def tv shows and movies are still playing fine though.
    Oh and  yes I already tried switching it to 32-bit mode via the "Get Info" screen.  Same problem results. 
    Any suggestions? 

    I think I have the same problem. Every time I play some HD movies in iTunes the movie seems to be stuck and the screen black. If I scrub the movie forward I can see the picture, even captions, but I can't play them. I said some because there are certain movies that DO play. I mean HD ones, SD video plays fine. But I couldn't find any clue. It's not a matter of file size, neither a matter of resolution, compressio... I'll wait for an update (system and/or iTunes) and if nothing happens I think I'll dig a little more. This is no big issue for me since they ALL seem to play perfectly when I select AirPlay to my Apple TV.
    I'll try checking tags

  • Certain albums won't play on Iphone but still play perfectly fine in Itunes

    Since I updated my Iphone to IOS5, certain albums won't play. They work perfectly fine in Itunes on my imac and the still appear in my library on the Iphone, but it won't start playing. The strange thing is, they are all albums from this year. All the rest is working properly.
    Allready tried importing the whole library again but that was a waste of time.

    Having the same problem with only a few albums.
    Any news on this issue?

  • ITunes Error: Cannot play bought iTunes movie from one day to the other "The selected movie won't play on your display."

    Hi,
    just a few weeks ago I watched on my new iMac 5k Retina a long-ago-downloaded movie (iTunes content, HD, Billy Joel. Live at Shea Stadium). I had no issues watching it on the new wonderful display just a few weeks ago!
    Today I wanted to resume the video and got the error "The selected movie won’t play on your display. This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection).".
    Actually the movie plays for a few seconds and then the movie window gets black and the error message appears. Restarting iTunes does not help. Restarting the Mac also not.
    How can this be fixed?
    Additionally I get since I moved from my old iMac to the new one the iTunes error "Do you want the application “iTunes.app” to accept incoming network connections?" every time I start iTunes.
    BR
    Alex
    iMac 5K Retina (ser no DGKP813CFY14)
    AMD Radeon R9 M295X 4096 MB, 4 GHz Intel Core i7,
    OS X 10.10.2 (14C1514)
    I am running FCPX, iTunes, Aperture...

    I found the issue, a new app that I installed the other day...just renamed it and now I can watch the bought content again...
    BR
    a

  • ITunes movies won't play after backing up library

    I recently ran out of hard drive space on my macbook pro so I decided to move my iTunes library to an external hard drive to make space. Since doing so the movies that I bought on Itunes won't play. Everything else is fine. The music plays but the TV shows and movies won't play. There was an error message the first time that I tried to play it but I have never seen it again and I didn't write it down. Something about a file missing. Has anyone successfully fixed a similar problem?

    so I decided to move my iTunes library to an external hard drive to make space  
    I'm guessing you moved the /iTunes media/ folder to the external yourself?
    There was an error message the first time that I tried to play it but I have never seen it again and I didn't write it down. Something about a file missing.
    iTunes prefs - Reset warnings.
    Double click a movie to play it.
    When it comes up and asks if you want to locate it, click Yes, then go to /iTunes/iTunes media/Movies on the external and find the movie.

  • I originally downloaded a movie to my iPad and it plays fine, however, it won't play through iTunes on my iMac...

    I originally downloaded a movie to my iPad and it plays fine, however, it won't play on my iMac even though it downloaded. I can watch the iTunes extras but the movie won't play....

    What happens you try to play it?
    It syncs to the iPod okay?
    Does it play okay in iTunes?
    B-rock

  • TS5150 With certain movies I have downloaded digitally through Itunes or certain movies through Netflix played through Apple TV, I am only getting partial sound.  I am missing one or more sound tracks.  Am I missing something in the settings for Apple TV?

    With certain movies I have downloaded digitally through Itunes or certain movies through Netflix played through Apple TV, I am only getting partial sound.  I am missing one or more sound tracks.  Am I missing something in the settings for Apple TV?

    Are you using a stereo receiver or surround sound system for the audio by chance.  What you are describing sounds like a receiver that is not setup correctly, or does not have the speakers connected to it correctly to support Dolby surround, 5.1 or 7.1.  Which is why it is only happening on some content.  It would only be on the ones that are encoded to support Dolby audio.

  • ITunes rented movies won't play on my PC.  "This movie required QuickTime which this version of iTunes doesn't include.  So I downloaded QT but movies still won't play.  HELP

    iTunes rented movies won't play on my PC.  "This movie required QuickTime which this version of iTunes doesn't include."  So I downloaded QT 7 but movies still won't play.  HELP  Very frustrating.

    Ok nw the rented film is on the iPad which won't play and when I looked at the Mac I was greeted with an error message saying that the film could nt be transferred because the file had already been transferred somewhere else!  Thing is I can see it on theioad and the Mac still!
    Obviously the film Kees checking where it as you can't watch it in two places at the same time. I can understand that but I knw it's not anywhere else.
    The only thing I can think of is if when time machine backs it up it thinks it's being watched!
    Any ideas anyone?

  • Some movies no longer play in iTunes

    I rip a lot of my DVDs/BR's and put them onto my external drive to play in iTunes and on my Apple TV. I noticed that some of my HD movies will play on my Apple TV, but they won't play in iTunes. I can skip to various scenes and iTunes just stays on that frame - it doesn't play. Oddly, Quicktime X and and other media player will play the movie. I had no issues in ML, this just happened after upgrading to Mavericks.
    Any ideas?

    It seems to be a perian problem.
    Modified it like said on this post (for other reasons) : https://code.google.com/p/subler/issues/detail?id=404#c12
    Completed by this link : http://www.iphonelife.com/blog/87/converting-blue-ray-discs-andor-mkvs-ipad-ipho ne-–-part-iii
    For me it solved the problem (Mavericks on a macbook pro 3.1).
    Hope it does for you too.

  • Videos won't play in iTunes

    TV, Video Podcast, Movies - none of them play in iTunes 10.5.3.  A windows pops up, you have the PAUSE button showing as if it's playing but nothing is happening, just a still shot of the video.  They play fine in quicktime.
    I re-installed iTunes, no luck.
    Lion 10.7.2
    Mac Pro

    My friend sent me a music video, but it won't play in
    iTunes. It is formatted so that it should play, but
    all I see is white, green, and orange bars! The file
    plays in QuickTime now that I changed my setting to
    "Safe Mode" and also plays on my iPod, but what do I
    do for it to work in iTunes!? Thank you in advance
    for the help!
    Windows XP  
    I have the same problem with the tv shows I bought last week

  • Selected movie won't play SOLVED

    I had this problem trying to play a rented movie. Got the message The selected movie won't play on one of your connected displays. My problem was with a software which is made by INFOCUS for their projector. I removed it and now the movie plays even on the projector and without the software. I have seen that solution in this forum elsewhere.

    Hello guys,
    Please note that to be able to play your purchased HD movies or videos, let us not forget some minor details. Ensure that your iTunes software is up-to-date. HD videos will only play if you have iTunes 10.6 or later as described in this article:
    iTunes: Purchasing and viewing HD videos
    You might also want to check this one:
    iTunes for Windows: Unable to view or play HD video content that requires HDCP
    I hope this helps a lot! Good luck!

  • HT1498 My rented movie won't play, even though it shows "rented".  What gives?

    My rented movie won't play, even though it shows "rented".  What gives?

    I have a similar issue.  My Dell Latitude is running Windows Pro 8.1 and iTunes 11.1.3.8.  It looks like it's playing, but it isn't.
    Things seemed to work fine before the 8.1 update.  I fear I will have to rollback to 8.0 because the sound no longer works on the computer unless you use the headphone jack. 
    Podcasts and music behave the same way, they appear to be playing, but the timer is not progressing for them either.
    This may be the combination of 8.1 and 11.1.3.8

Maybe you are looking for