Certain pages in the iTunes store won't load.

A few weeks ago I went to iTunes to see if there were any new games out I might like. Every time I tried to load the games tab in the iTunes store on my laptop it would show that it was loading and then give me a blank white page. All of the other pages that I tried seem to be working. It worked fine a month or 2 ago and I haven't made any upgrades to my laptop since then. I even tried uninstalling and reinstalling iTunes to see if that would help. It just seems strange that everything else is working fine except for games no matter how I try to get to them. Suggestions?

When I click on Store, all it does is show a blank page, no matter how long I leave it and the loading bar goes half way while saying: Accessing iTunes Store
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Similar Messages

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    The store won't load; it loads halfway and then the screen goes white. I can still get to my library but i can't access the store. I've updated to the latest itunes and I'm pretty sure my computer is up to date too ( i've run two system updates and restarted it).

    There are several things this could be. Make sure you are selecting iTunes Store, restart your computer, restart your modem, and check your security settings. I've seen that most times this issue is caused by security settings preventing your computer from connecting to the iTunes Store, or other servers.

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    Let's start the list of what I have done, and here: I'll list some of them for you.
    Let me know if you have anything else I can try, and NO I'm not going to reformat, let's fix this WITHOUT doing or suggesting that.
    Don't be like reddit, I WILL contact the mods if you DON'T post helpful information.
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    On a Dell Inspiron M5030
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    Tried restarting iTunes
    Tried restarting computer
    Tried uninstalling and reinstalling iTunes
    Use Revo Uninstaller to remove all Registry keys and reinstalled
    Allow ALL ports using DMZ on my router
    Restarted Router
    Used WiFi
    Use Ethernet cable
    Used Tethered AT&T 3G from my iPhone 4
    Used multiple hardwire and WiFi networks
    Reset Internet Explorer to default
    Unchecked: "check for server revocation certificate" in Internet Options --> Advanced --> Security
    Allowed iTunes to connect through FireWall
    Disabled FireWall
    Disabled Microsoft Security Essentials by uninstalling it
    Windows hosts file is BLANK

    When I click on Store, all it does is show a blank page, no matter how long I leave it and the loading bar goes half way while saying: Accessing iTunes Store
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

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    Could this possibly be a glitch in the iTunes software? Would we need to uninstall and reinstall iTunes?
    Any help is greatly appreciated. Thank you.

    EtreCheck version: 1.9.13 (49)
    Report generated August 16, 2014 at 10:17:53 AM EDT
    Hardware Information: ?
        MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)
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    Launch Agents: ?
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        [running]    com.spotify.webhelper.plist Support
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    User Login Items: ?
        MyTunesController
        EEventManager
        Genieo
        EEventManager
        HP Product Research
        HPEventHandler
        HP Scheduler
    Internet Plug-ins: ?
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        Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
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        JavaAppletPlugin: Version: Java 7 Update 67 Check version
    Audio Plug-ins: ?
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins ?
        fbplugin_1_0_3: Version: (null) Support
        WebEx64: Version: 1.0 - SDK 10.5 Support
    3rd Party Preference Panes: ?
        Akamai NetSession Preferences  Support
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        MacFUSE  Support
    Time Machine: ?
        Auto backup: YES
        Volumes being backed up:
        Destinations:
            Time Machine Backups [Local] (Last used)
            Total size: 465.44 GB
            Total number of backups: 24
            Oldest backup: 2013-11-02 04:41:58 +0000
            Last backup: 2014-08-08 10:37:22 +0000
            Size of backup disk: Excellent
                Backup size 465.44 GB > (Disk size 0 B X 3)
        Time Machine details may not be accurate.
        All volumes being backed up may not be listed.
    Top Processes by CPU: ?
             7%    coreaudiod
             3%    WindowServer
             1%    Shazam
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             0%    fontd
    Top Processes by Memory: ?
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        381 MB    iTunes
        139 MB    com.apple.IconServicesAgent
        70 MB    com.apple.iTunesLibraryService
        66 MB    mds_stores
    Virtual Memory Information: ?
        921 MB    Free RAM
        1.73 GB    Active RAM
        616 MB    Inactive RAM
        526 MB    Wired RAM
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        0 B    Page-outs

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  • ITunes Store won't load in iTunes

    I can't figure out why iTunes Store won't load in my itunes. I never had a problum with it until now. How do I fix the problum?
    Message was edited by: Itunes Store not loading

    When I click on Store, all it does is show a blank page, no matter how long I leave it and the loading bar goes half way while saying: Accessing iTunes Store
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

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