Certain photos (small files) won't sync to iPhone

Hi,
I sync selected events from my iPhoto library to my iPhone using iTunes. The problem: The normal, fullsize photo files in the library sync flawlessly. However, my events also contain photos from the same occasions that someone else took and sent to me by e-mail, or I downloaded them from a friend's Facebook feed etc. Those are small JPEG files of maybe 100-200KB. These photos somehow refuse to sync to my phone though they show up properly in iPhoto, and, more annoyingly, put ugly gray squares in the places where the thumbnail should be in the folder on the phone, which open up to an empty page on clicking.
Is there some way to get these to sync or at the very least not sync an "empty shell"?
My setup:
iPhone 5S on iOS 7.0.4.
iTunes 11.1.3 and iPhoto 9.4.3 on Mac OSX 10.7.5
Thanks
Anna

Apple devices uses quicktime, which you can download on any PC's.
What exactly are you trying to sync with WMP?

Similar Messages

My creative cloud files won't sync.

My creative cloud files won't sync. I've tried the suggestions made on here i.e.: pausing the sync and restarting creative cloud, but it hasn't made any difference.
Has been working fine, up until 2/3 days ago and it just stopped working ... Help!

We should be able to resolve the file sync problem without needing to reinstall or change your user account.
Have you used any restricted characters in your file or folder names?
Help article: Error: "Unable to sync files". If none of the steps in the help article resolve the problem then please email your Core Sync log files to [email protected]
The location for each OS are:
Mac OS X: ~/Library/Application Support/Adobe/CoreSync/CoreSync-yyyy-mm-dd.log
Windows: %APPDATA%/Adobe/CoreSync/CoreSync-yyyy-mm-dd.log
Note that on Mac OS X to see the user library from the Finder click on the Go menu and hold down the Alt/ Option key. Note that on Windows %APPDATA% is a variable that will change to the correct path depending on if version of Windows being used.

Mov files won't sync /

Ok - I just got my new classic and my .mov files won't sync.
The videos are showing and playing in iTunes - but are "grayed out" on my iPod movie tab. (I can check the boxes, but they don't transfer/sync)
Here's a screen capture of what I mean :
http://tinypic.com/r/2vnkmkk/3
I've tried resetting already.
Message was edited by: BBrendan

Figured it out - I wanted to "create an ipod version" of the video from the advanced tab in itunes - but couldn't do it until I had created an account at the itunes store.
Once I'd created the account, the option became available.

My ical won't sync with iPhone 4 after IOS 6.0.1 update

My ical won't sync with iPhone 4 after IOS 6.0.1 update. The "sync calendars" option is no longer available after I installed this update. Any ideas???I have tried a few times to sync, and nothing has changed on my calendars. I have had so many troubles with this update. Grrr...

I tried the same but it did not worked. But, i got a solution. I accessed gmail on my laptop. Went to gmail settings. There is a option to add a device. A iPhone was already listed. I clicked Revoke to remove it. Then i clicked add new device and gave it iPhone name and a new 16-20 character password was geenrated. I used it to configure gmail on my Iphone and it worked beautifully. So glad i have been able to fix this. That password is a one time password to authenticate that device.

ITunes won't sync my iPhone 4 or connect to iTunes store.

Hello, I have iTunes 10.7 and it won't sync my iPhone 4, it gets stuck at step 2 "making backup", it also does not connect to iTunes store, it keeps rolling "accessing iTunes Store" and nothing happens, I checked the diangostics options, it says "Internet connection verified" and "Secure link to iTunes failed".
Note that I use Windows Vista Business (Service Pack 2), and that I made sure that Windows firewall allows iTunes to connect to the internet via both ports 80 and 443.
Note: my iTunes still syncs my iPod Nano 4th generation successfully but it won't sync my iPhone 4.
Attached a screenshot of the diagnostics result:
And here's the full text for the diagnostics result:
Microsoft Windows Vista Business Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP Compaq 6710b (GF938AT#ABA)
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0020A8FC0930EFD0
Current user is an administrator.
The current local date and time is 2012-10-08 16:04:28.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: eab554cbf76eb2e2ec28e21a578ba0f3
iPodService 10.7.0.21 is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {B602C183-338A-4993-9F30-1A0C6B9F6D2F}
Description:    Intel(R) PRO/Wireless 3945ABG Network Connection
IP Address:    192.168.2.102
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.2.1
DHCP Enabled:    Yes
DHCP Server:    192.168.2.1
Lease Obtained:    Mon Oct 08 15:58:39 2012
Lease Expires:    Tue Oct 09 15:58:39 2012
DNS Servers:    192.168.2.1
Adapter Name:    {DBB9A141-05A5-4803-822E-B75F41D89847}
Description:    Broadcom NetLink (TM) Gigabit Ethernet
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    No
DHCP Server:
Lease Obtained:    Thu Jan 01 02:00:00 1970
Lease Expires:    Thu Jan 01 02:00:00 1970
DNS Servers:
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.
Please help, thanks.

Man! thank you so much! After applying that command the problem completely disappeared and now iTunes is working perfectly! I really don't know how to thank you! I have been suffering from this problem since more than a month ago, I even bought new albums and couldn't sync them to my iPhone!
Not only that, I had also other issues with iTunes like when Windows starts up the "Apple Mobile Device Service" always occupies %50 of the CPU usage, that issue has been resolved also.
I also had problems with Google Chrome, Google Chrome was not able to open a lot of pages i.e. hotmail.com, 9gag, and sometimes YouTube, but now it's working perfectly! Seriously what kind of magice command is that?!
But I also was able to recognize what was causing the problem, I'm using the program "Internet Download Manager 5.19", and after I applied that command and restarted my computer, this window appeared:
First I clicked "Yes" and it asked to reboot the system, after rebooting, all the old problems were back, so I recognized that IDM is what was causing the problem, so I applied the command once again, restarted my computer, and this time I clicked "No" to this window, and now everything is working just fine.
Thank you very much for your help, you saved my life!
Cheers

Outlook 365 retrieves same mail over & over -- stops and restarts -- won't sync to iPhone -- won't work with blue tooth in car

Outlook 365 retrieves same mail over & over -- stops and restarts -- won't sync to iPhone -- won't work with blue tooth in car 'm using Win 8

Hi,
How did you set up your email on your Ipnone? Please refer to the article below and try the method to set up your email:
http://office.microsoft.com/en-in/office365-suite-help/set-up-email-on-apple-iphone-ipad-and-ipod-touch-HA102818554.aspx
Do you use Outlook desktop app? If you are talking about a question related to Office 365 web app, it's better to post your question to the Office 365 forum. You will
get the most qualified pool of respondents there:
http://community.office365.com/en-us/forums/default.aspx
If you means that the problem is with your Outlook desktop app, please try to log on your OWA and check if the problem persists there.
Please let me know the result.
Best Regards,
Steve Fan
TechNet Community Support

My Address Book won't sync with iphone anymore...HELP!

My Address Book won't sync with iphone anymore. After installing the latest update for iphone, my address book no longer syncs with iphone and vica versa. Anyone had this problem? Can you help?

Yes, I've done that plus have tried syncing selected contacts and also ALL. Still won't work...

"Missing media usage rights" files won't sync?

Hi. I am trying to sync sound files to my Clip+. Most sync OK, but some (many) will not. The result is the same whether using Windows Explorer to drag and drop the files, or using Windows Media Player to sync them. (I am running Windows 7 Ultimate and Windows Media Player 12.) I believe the problem is related to usage rights. In Windows Media Player, when I view a sync report, right-click on a problem file anc select Propertes, under the Media Usage Rights tab this message appears; "This file is missing media usage rights". Files which have synced successfully show "This file is not protected". Windows Explorer cannot identify the problem files. It simply shows that no files are protected. MediaMonkey is also unable to identify these files when an appropriate script is run. I am able to overcome the issue by using Tunebite to copy the file, but Tunebite's auto-search for DRM-protected files is also unable to identify the problem files. Does anyone know of a way that I can automatically identify the problem files so that I can place them in one folder and quickly run Tunebite on them to fix the problem? I would very much like to avoid having to manually select each file. (I believe I mentioned that there are LOTS of them!) Any advice would be appreciated. Thank you.

Thanks for the suggestions guys. Unfortunately, however, none of them work for me. No matter what method I use in Windows Explorer, even after a reboot of the computer with Windows Media Player not started, the transfer of the problem files fails. From my research it does seem to me that the problem lies with the media usage rights. Whenever a file displays the message "This file is missing media usage rights" it won't sync/copy. I have seen suggestions that this message can occur following a change of CPU. I have definitely changed computers since these files were originally created so that might be related to the problem. The actions I have seen recommended as possible solutions haven't worked for me. The only thing that has worked has been to use Tunebite (which can legally remove protection by copying the original file). After running Tunebite on a problem file the media usage rights message reads "This file is not protected" and I can sync it correctly with the Clip+. Unfortunately - unless anyone has any other suggestions - I may have to run Tunebite on all my music files. That will be pretty fiddly and time consuming if I am to preserve my setup. If anyone has any other thoughts please post them. Thank you.

Amazon MP3 files won't sync in Smart Playlist

For the last couple weeks my Amazon MP3 files are in iTunes, sync to iPod but won't sync in Smart Playlist. iPod Touch 5, iOS 7.0.4
My entire library is MP3. I keep no AAC files and very few iTunes songs because it is an additional step to convert them. My songs are used on multiple devices, including Android and I have a fear of commitment. It isn't that I don't trust Apple (okay it is) but I don't trust anyone. I'm against proprietary anything. If I couldn't keep it in MP3 I wouldn't have an iPod.
I bought an album and several songs and they sync to the iPod but not to any created Smart Playlist. It is kinda weird. I changed the list to only an hour and that made the list entirely the new songs but when I did the sync to my iPod Touch 5, different songs were there. Same number of songs, same display of time. When I look in iTunes under iPod, it says the correct songs are synced. The iPod itself tells a different story.
The songs are on the iPod. I can find them individually and play them, no problem. The Smart Playlist is for songs not played in the last 30 days, better than 3 Star rating. I deleted the Smart Playlist and created an new one with a different name from scratch, same result.
What gives?

Have No Ideas

Cc files won't sync

My CC files used to sync between devices. Now they suddenly won't. Email address is still coming up as linked. Any thoughts?
thanks.

File Sync Links that may help
-https://forums.adobe.com/community/creative_cloud/host_sync
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

AIFF files won't sync to ipod touch

I have a bunch of AIFF files that work fine in iTunes, but they won't transfer to the iPod Touch. I've even run the "create AIFF version" item in the Advanced menu, and the resulting file still won't sync. All MP3 files are syncing just fine.

I figured it out. The sample rate was too high for ipod. I had bought the music files in flac format, which come in something like 99000khz rate. I had imported them into Audacity and exported as AIFF -- assuming that that's all I had to do. Afterall, all references I found mention only the format, not the sample rate. I finally got one to sync when I changed the sample rate within Audacity to 48000khz and exported again.

Some videos from Aperture won't sync with iPhone

All the photos from Aperture (about 14,000) sync just fine to my iPhone 4S and my iPad 2, as do 282 of the 289 videos I have in Aperture. However, there are 7 videos that will not sync; after the sync process, iTunes gives me an error message that the video couldn't be synced since they couldn't be played back on the iPhone or iPad. The videos are all 50MB or less, all in the proper .m4v format using the H.264 codec. Other videos taken with the same camera and converted using HandBrake to .m4v using H.264 sync just fine. The videos play back just fine in Aperture, QuickTime, and iTunes.
I have tried removing all photos from the phone and re-adding them. I have tried deleting the "iPod Photo Cache" folder from the Aperture library package. I have reinstalled iTunes. I even tried re-converting them in HandBrake to another .m4v file using H.264 but that wouldn't sync either. No matter what I try, these same 7 videos won't sync for some reason, even though similar videos, some from the same exact camera, converted the same exact way, sync just fine.
Anybody experiencing anything similar? More importantly, anybody have a fix or solution? Thanks in advance!

Looks like its a software issue with the latest Itunes patch. I see several people are reporting this problem on the page and yet no solutions currently exist to address it. I tried several possiblities myself with no success. The only remaining solutions I can see are to "reset" your device and try to sync all appropriate apps, music, photos, etc.. once again. Two wait for the next patch, or three to attempt a recovery from a previous back up on your computer.
I do not have the time currently to attempt the ones I can do. If anyone wishes to try and can report a success I think many of us would appreciate it.

Some podcasts won't sync to iPhone

Got a iphone 3GS running 4.0 iOS and when i synced my iPhone to the iTunes, some of the podcasts wouldn't sync. ALL the podcasts are the same format! all are mp4. I double checked. I have no idea why they won't sync. Any ideas?

Interesting... I'd be curious to know whether other subscribers to the podcast experience any similar issues. Regarding the situation with playback on the computer, I'd suggest checking to make sure your computer meets iTunes' system requirements, in terms of processor speed and RAM. To locate this information on your machine, right click on My Computer and choose Properties. The details of the requirements can be located by going to http://www.apple.com/itunes/download/.
If you meet the system requirements, I'd attempt a clean reinstall:
Go into Control Panel > Add/Remove Programs
Remove these applications:
1. Apple Software Update
2. Apple Mobile Device Support
3. iPod for Windows (may or may not be there, either way is fine)
4. iTunes
5. QuickTime
Restart the computer
Download & Install the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301/
Launch the Utility: Start > Programs > Windows Install Clean Up
Select any of the above mentioned applications, and click Remove
Restart the computer again
Download & install iTunes again from here: http://www.apple.com/itunes/download/
If this still does not resolve the issue, you could update your video drivers on the computer via your Device Manager, or by consulting the website for your PC's manufacturer.
You might also want to unsubscribe/resubscribe to the podcast, which should afford you the option to re-download the episodes. If and when you do this, temporarily disable your anti-virus and firewall software to avoid any possible interferences that might be causing you issue.
Regarding the episodes that will not sync to the iPod, you could try right clicking on the file and choosing the option to Convert Selection for iPod. This ought to give you two copies of the file in iTunes... then connect the iPod to sync it, and see if the episode syncs to the iPod.
CG

New Macbook, Itunes on old pc won't sync with iPhone 4S

I have my iTunes on my pc and I just got a MacBook Air, which I set up on my current Apple ID. now my iTunes on my pc won't sync with my iPhone 4s. Any help?
Thanks,
Steve

Sorry the picture has come up a bit small, you have to click on it for it to be enlarged!

Moved picture folders around now won't sync with iPhone

I recently moved around some pictures and now most of my pictures will not sync to my iPhone.
I have tried deleting the photo cache, moving pictures into a single folder and resetting the sync history, uninstalled iTunes, restored phone, copied all my photos to another location, and each time I get an error that that my iPhone can't be read or written to or the device times out.
The strangest thing is most of the folders or pictures it doesn't seem to like were pictures that were on the phone previously or were not touched when I moved stuff around.
I am running Vista and have even tried single folders and that works for some but most error out.
Any help would be appreciated.

Hoosierbuff wrote:
I bought a concert bootleg direct from the artist
Then it is not a bootleg!
I dowloaded the songs, and now it won't sync with my iphone. I use icloud for my songs, and I also have imatch. WHy can't I get these songs on there?
It is possibly an incompatibility with audio format or sample rate.
First, make sure that the songs play in iTunes on your computer. If so, right-click and choose "create AAC version." Use the new AAC version with your iPhone.

Certain photos (small files) won't sync to iPhone

Similar Messages

Maybe you are looking for