Certain pop up windows are not apperaing on my screen.  Save as PDF and Doc preferences never appear

Certain pop up windows are not apperaing on my screen.  Save as PDF and Doc preferences never appear, and lock me out until I press return.  So they are active, I just can't see them.  Any ideas?

They are obviously off the screen somewhere. Did you have a dual monitor set up at one time? You can try increasing the resolution of your screen to see if you can get a part to show or maybe just resrt the preferences (Cmd(Ctrl)+Opt(Alt)+Shift as you restart AI) to reset the defaults.

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