Certain SIP URIs failing at the VCS- E

Certain SIP URIs are failing at the VCS-E. The external SIP client is an Onsight application from Librestream. Onsight provides live video from a laptop or a iPhone. The call from the OnSight application is calling a codec. The codec is registered on TMS VCS-E is running version 8.5.1. Jabber SIP URIs from external users are connecting without a problem.
Any thoughts on what is going on? I noticed that on the Call Attempted log, that "Auth=NO". What is this telling me?
The incoming SIP URI is [email protected]. The destination SIP URI is jackson_ts&[email protected]. This is the alias for the codec.
Error logs:
2015-03-27T09:29:09-05:00 tvcs: Event="Call Rejected" Service="SIP" Src-ip="54.213.166.17" Src-port="5061" Src-alias-type="SIP" Src-alias="sip:[email protected]" Dst-alias-type="SIP" Dst-alias="sip:jackson_ts&[email protected];transport\=tls" Call-serial-number="1fa8bdc4-0c39-4273-aaab-f79a998e1b7a" Tag="40ed40f2-fd4b-4f36-a71d-99a2f127ace2" Detail="Not Found" Protocol="TLS" Response-code="404" Level="1" UTCTime="2015-03-27 14:29:09,784"
2015-03-27T09:29:09-05:00 tvcs: Event="Search Completed" Reason="Not Found" Service="SIP" Src-alias-type="SIP" Src-alias="[email protected]" Dst-alias-type="SIP" Dst-alias="sip:jackson_ts&[email protected];transport\=tls" Call-serial-number="1fa8bdc4-0c39-4273-aaab-f79a998e1b7a" Tag="40ed40f2-fd4b-4f36-a71d-99a2f127ace2" Detail="found:false, searchtype:INVITE, Info:Policy Response" Level="1" UTCTime="2015-03-27 14:29:09,784"
2015-03-27T09:29:09-05:00 licensemanager: Level="INFO" Detail="License granted" call_id="a6f0cd3b-6bc9-4cb3-8235-e6cb959748d4" lic_type="traversal tokens=2" UTCTime="2015-03-27 14:29:09,724"
2015-03-27T09:29:09-05:00 tvcs: Event="Call Attempted" Service="SIP" Src-ip="54.213.166.17" Src-port="5061" Src-alias-type="SIP" Src-alias="sip:[email protected]" Dst-alias-type="SIP" Dst-alias="sip:jackson_ts&[email protected];transport\=tls" Call-serial-number="1fa8bdc4-0c39-4273-aaab-f79a998e1b7a" Tag="40ed40f2-fd4b-4f36-a71d-99a2f127ace2" Protocol="TLS" Auth="NO" Level="1" UTCTime="2015-03-27 14:29:09,713"
2015-03-27T09:29:09-05:00 tvcs: Event="Search Attempted" Service="SIP" Src-alias-type="SIP" Src-alias="[email protected]" Dst-alias-type="SIP" Dst-alias="sip:jackson_ts&[email protected];transport\=tls" Call-serial-number="1fa8bdc4-0c39-4273-aaab-f79a998e1b7a" Tag="40ed40f2-fd4b-4f36-a71d-99a2f127ace2" Detail="searchtype:INVITE" Level="1" UTCTime="2015-03-27 14:29:09,713"
The Search history for the call is:
Search (393)
State: Completed
Found: False
Reason: Not Found
Info: Policy Response
Type: SIP (INVITE)
CallSerial Number: 1fa8bdc4-0c39-4273-aaab-f79a998e1b7a
Tag: 40ed40f2-fd4b-4f36-a71d-99a2f127ace2
Source (1)
Authenticated: False
Aliases (1)
Alias (1)
Type: Url
Origin: Unknown
Value: [email protected]
Zone (1)
Name: DefaultZone
Type: Default
Path (1)
Hop (1)
Address: 54.213.166.17:5061
Hop (2)
Address: 100.78.104.176:49482
Destination (1)
Alias (1)
Type: Url
Origin: Unknown
Value: sip:jackson_ts&[email protected];transport=tls
StartTime: 2015-03-27 09:29:09
Duration: 0.07
SubSearch (1)
Type: Transforms
Action: Not Transformed
ResultAlias (1)
Type: Url
Origin: Unknown
Value: jackson_ts&[email protected];transport=tls
SubSearch (1)
Type: Admin Policy
Action: Proxy
ResultAlias (1)
Type: Url
Origin: Unknown
Value: jackson_ts&[email protected];transport=tls
SubSearch (1)
Type: FindMe
Action: Proxy
ResultAlias (1)
Type: Url
Origin: Unknown
Value: jackson_ts&[email protected];transport=tls
SubSearch (1)
Type: Search Rules
SearchRule (1)
Name: Search VCS-C for SIP URI
Zone (1)
Name: Traversal Zone
Type: TraversalServer
Protocol: SIP
Found: False
Reason: Not Found
StartTime: 2015-03-27 09:29:09
Duration: 0.06
Gatekeeper (1)
Address: 10.3.70.123:25072
Alias (1)
Type: Url
Origin: Unknown
Value: jackson_ts&[email protected];transport=tls
Jackson Prod Support Conf A
System Type:TANDBERG Codec C40 System status:Idle Network Address:10.8.40.11Connectivity:Reachable on LAN
Summary Settings Call Status Phone Book ConnectionPermissionsLogs
View SettingsEdit SettingsExtended SettingsCompare SettingsPersistent SettingsTicket Filters
Persistent Settings
Persistent Template:
Discovered Systems Template GSI SX-20 Template GSI SX-80 Template New Configuration Template QoS and other Basic Settings No Template
System Name:
Current System Name:
Jackson Prod Support Conf A
E.164 Alias:
Current E.164 Alias:
1704826
H.323 ID:
Current H.323 ID:
[email protected]
SIP URI:
Current SIP URI:
Jackson_TS&S_Room [email protected]

Because this is the VCS-E search history, we can't see what is happening on the VCS-C, can you please upload the rest of the search history for this call from the VCS-C as well?
I looks like the Onsight application is appending ;transport=tls to the dialed SIP URI, and the VCS is reading that as a part of the SIP URI and it might not be able to locate the registration with it added. If you can't get the Onsight application to drop ;transport=tls part, you might be able to create a transform that will remove it for you - see below.
Pattern type: Suffix
Pattern string: agcocorp.com;transport=tls
Pattern behavior: Replace
Replace string: agcocorp.com

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TCS SIP URIs drop registration

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Hi Jaime,
Thanks for the reply..
Funnily enough I was thinking of something similar to your reply.. and it did occur to me how it would differentiate what resides in VC land and what is in CUCM land..
Having a different domain name for our CUCM registered DX80 endpoints is not particularly desirable, therefore does that mean we would need to define entry for each endpoint to tell it to route towards CUCM..
Ive made a bit of progress today but it's still messy to get it to work.. but think it touches on what your are saying..
So...
Dialling [email protected], hits the search rule on VCS which redirects it to the DX80 ( in CUCM land ) and our end point rings.
Dialling [email protected], does not seem to hit the search rule on VCS ( get the error, 404 Not found ) and therefore does not get routed to CUCM.. This is strange as it is basically the same as the rule Ive created for 1001.
** If it did manage to hit CUCM, I would expect it to resolve to the end point 1001, as Ive created a Directory URI associating the extension and SIP name..
As dialling [email protected] seemed to work, Ive created a new translation search rule on VCS.. So..
Dialling [email protected] now hits a search rule,which translates the entry to…. [email protected]
This then matches the other rule and correctly routes over to CUCM and our DX80 endpoint rings. !.
Again, this is odd as it does prove that a variation of the [email protected] search rule does work , so I don’t understand why a simple reroute statement doesn’t work and we're having to do a translation instead !!..
So kinda working but a very messy way of doing it…. And also we'd have to assign a static routing entry for each DX80 endpoint..
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For VoLTE the UE and IMS core network must support Public User Identities as defined in section 13.4 of 3GPP TS 23.003, which includes all of the following types of addresses:
•Alphanumeric SIP-URIs
sip:[email protected]
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sip:[email protected];user=phone
•MSISDN represented as a Tel URI:
tel:+447700900123
sip:[email protected]
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Mobile Originating UE:        sip:[email protected]
Mobile Terminating UE:        tel:+14047808898
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PROTOCOL PAYLOAD FOLLOWS:
2600:100c:8221:6dc9:f77a:8b7:5e38:a5d5.60717 > 2001:4888:3:fe0f:c0:105:0:17.5060: . [tcp sum ok] 1:1357(1356) ack 1 win 214 <nop,nop,timestamp 64706 423317258> (len 1388, hlim 64)
PROTOCOL PAYLOAD ENDS.
PDU HEX DUMP FOLLOWS:
0x0000 30ff 0594 c20d 0073 6000 0000 056c 0640 0            ......s`....l.@
0x0010 2600 100c 8221 6dc9 f77a 08b7 5e38 a5d5 &          ....!m..z..^8..
0x0020 2001 4888 0003 fe0f 00c0 0105 0000 0017                ..H.............
0x0030 ed2d 13c4 e245 e405 fcb6 417e 8010 00d6                .-...E....A~....
0x0040 f720 0000 0101 080a 0000 fcc2 193b 4f0a                 .............;O.
0x0050 494e 5649 5445 2074 656c 3a2b 3134 3034               INVITE.tel:+1404
0x0060 3738 3038 3839 3820 5349 502f 322e 300d                7808898.SIP/2.0.
0x0070 0a4d 6178 2d46 6f72 7761 7264 733a 2037                .Max-Forwards:.7
0x0080 300d 0a52 6f75 7465 3a20 3c73 6970 3a5b                0..Route:.<sip:[
0x0090 3230 3031 3a34 3838 383a 333a 6665 3066                2001:4888:3:fe0f
0x00a0 3a63 303a 3130 353a 3a31 375d 3a35 3036                :c0:105::17]:506
0x00b0 303b 6c72 3e0d 0a56 6961 3a20 5349 502f 0               ;lr>..Via:.SIP/
0x00c0 322e 302f 5443 5020 5b32 3630 303a 3130 2.               0/TCP.[2600:10
0x00d0 3063 3a38 3232 313a 3664 6339 3a66 3737                0c:8221:6dc9:f77
0x00e0 613a 3862 373a 3565 3338 3a61 3564 355d                a:8b7:5e38:a5d5]
0x00f0 3a35 3036 303b 6272 616e 6368 3d7a 3968                     :5060;branch=z9h
0x0100 4734 624b 3030 3033 3335 3933 2d31 6361                G4bK00033593-1ca
0x0110 6630 3633 340d 0a43 5365 713a 2031 2049                f0634..CSeq:.1.I
0x0120 4e56 4954 450d 0a46 726f 6d3a 203c 7369                NVITE..From:.<si
0x0130 703a 2b31 3931 3236 3735 3738 3639 4076                p:+19126757869@v
0x0140 7a69 6d73 2e63 6f6d 3e3b 7461 673d 3534                  zims.com>;tag=54
0x0150 3436 375f 3030 3033 3339 6130 2d33 6665                467_000339a0-3fe
0x0160 3439 3434 380d 0a54 6f3a 203c 7465 6c3a                49448..To:.<tel:
0x0170 2b31 3430 3437 3830 3838 3938 3e0d 0a41                +14047808898>..A

Hi Tod,
The "session target registrar " point to the SIP-TRUNK to the PSTN, as detailed exaplaination:
session target (VoIP dial peer)
To designate a network-specific address to receive calls from a VoIP or VoIPv6 dial peer, use the session target command in dial peer configuration mode. To reset to the default, use the no form of this command.
A ideal situation would be to use session target ipv4: of the ITSP:
dial-peer voice 105 voip
description **Outgoing Call to SIP Trunk**
translation-profile outgoing PSTN_Outgoing
destination-pattern 91%...........
session protocol sipv2
session target ipv4:11.11.11.11:6034 <<(1st SIP-TRUNK)
voice-class codec 2
dtmf-relay rtp-nte
no vad
dial-peer voice 106 voip
description **Outgoing 2ND Call to SIP Trunk**
translation-profile outgoing PSTN_Outgoing
destination-pattern 91%...........
session protocol sipv2
session target ipv4:22.22.22.22:6035 <<(2ND SIP-TRUNK)
voice-class codec 2
dtmf-relay rtp-nte
no vad
Rate the post accordingly.
Regards,
Kevin

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MCU 5320 v4.3(2.17)
EX90 vTC5.1.2
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http://www.cisco.com/en/US/docs/telepresence/infrastructure/tms/install_guide/Cisco_TMS_install_guide_14-1.pdf
VCS
http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/install_guide/Cisco_VCS_Getting_Started_X7-2.pdf
http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Basic_Configuration_Single_VCS_Control_Deployment_Guide_X7-2.pdf
MCU
http://www.cisco.com/en/US/docs/telepresence/infrastructure/mcu/install_guide/Cisco_TelePresence_MCU_5300_Series_Getting_started.pdf
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http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Cisco_Unified_Communications_Manager_Deployment_Guide_CUCM_6-1_7_8_and_X7-0.pdf
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VR
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giselafromclongriffin wrote:
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QUEUE ERROR DETAIL:
General Reporting message processor failed:
ReportingProjectChangeMessageFailed (24006) - The given key was not present in the dictionary.. Details: id='24006' name='ReportingProjectChangeMessageFailed' uid='4f36afe0-43dc-4143-befc-0452da416e69' QueueMessageBody='Project UID='b95c52ba-bc00-4301-aab5-890d0b057c29'.
PublishType='ProjectPublish'' Error='The given key was not present in the dictionary.'.
ReportingProjectChangeMessageFailed (24006) - The given key was not present in the dictionary.. Details: id='24006' name='ReportingProjectChangeMessageFailed' uid='071aeb7b-540e-45fa-b40b-a94a5d2e8e04' QueueMessageBody='Project UID='b95c52ba-bc00-4301-aab5-890d0b057c29'.
PublishType='ProjectPublish'' Error='The given key was not present in the dictionary.'.
ReportingProjectChangeMessageFailed (24006) - The given key was not present in the dictionary.. Details: id='24006' name='ReportingProjectChangeMessageFailed' uid='55445e77-51e3-40d8-a62f-e6db0b897444' QueueMessageBody='Project UID='b95c52ba-bc00-4301-aab5-890d0b057c29'.
PublishType='ProjectPublish'' Error='The given key was not present in the dictionary.'.
ReportingProjectChangeMessageFailed (24006) - The given key was not present in the dictionary.. Details: id='24006' name='ReportingProjectChangeMessageFailed' uid='3ab5a1ba-0915-45bb-a078-4b4b7c38af51' QueueMessageBody='Project UID='b95c52ba-bc00-4301-aab5-890d0b057c29'.
PublishType='ProjectPublish'' Error='The given key was not present in the dictionary.'.
ReportingProjectChangeMessageFailed (24006) - The given key was not present in the dictionary.. Details: id='24006' name='ReportingProjectChangeMessageFailed' uid='b27acd8f-6cde-47d4-bd53-5930e84dc940' QueueMessageBody='Project UID='b95c52ba-bc00-4301-aab5-890d0b057c29'.
PublishType='ProjectPublish'' Error='The given key was not present in the dictionary.'.
ReportingProjectChangeMessageFailed (24006) - The given key was not present in the dictionary.. Details: id='24006' name='ReportingProjectChangeMessageFailed' uid='b7250544-2a11-4887-8dcd-378b34b33ae1' QueueMessageBody='Project UID='b95c52ba-bc00-4301-aab5-890d0b057c29'.
PublishType='ProjectPublish'' Error='The given key was not present in the dictionary.'.
Queue:
GeneralQueueJobFailed (26000) - ReportingProjectPublish.ReportProjectPublishMessageEx. Details: id='26000' name='GeneralQueueJobFailed' uid='0706d212-f737-43ea-b694-c420488d57bb' JobUID='ca238fcf-d91b-46d6-a9c2-15f2cc35230d' ComputerName='WebSrv1' GroupType='ReportingProjectPublish'
MessageType='ReportProjectPublishMessageEx' MessageId='1' Stage=''. For more details, check the ULS logs on machine WebSrv1 for entries with JobUID ca238fcf-d91b-46d6-a9c2-15f2cc35230d.
ULS LOG:
Timestamp              Process
TID   Area                          Category
EventID Level     Message Correlation
01/19/2015 19:05:07.44 Microsoft.Office.Project.Server (0x1D30) 0x23FC SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (ExecuteStoredProcedureScalar -- MSP_FULL_PUBLISH_DELETE). Execution Time=117.485513497555 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:07.66 Microsoft.Office.Project.Server (0x1D30) 0x2C94 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (ExecuteStoredProcedureScalar -- MSP_FULL_PUBLISH_DELETE). Execution Time=192.534598230475 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:08.16 Microsoft.Office.Project.Server (0x1D30) 0x1CFC SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (ExecuteStoredProcedureScalar -- MSP_FULL_PUBLISH_DELETE). Execution Time=448.362263674397 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:08.36 Microsoft.Office.Project.Server (0x1D30) 0x17E0 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (ExecuteStoredProcedureScalar -- MSP_FULL_PUBLISH_DELETE). Execution Time=162.22152253546 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:09.00 Microsoft.Office.Project.Server (0x1D30) 0x0898 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (ExecuteStoredProcedureScalar -- MSP_FULL_PUBLISH_DELETE). Execution Time=557.699412860413 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:09.36 Microsoft.Office.Project.Server (0x1D30) 0x1F20 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (ExecuteStoredProcedureScalar -- MSP_FULL_PUBLISH_DELETE). Execution Time=253.695754010613 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:09.67 Microsoft.Office.Project.Server (0x1D30) 0x0D68 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (ExecuteStoredProcedureScalar -- MSP_FULL_PUBLISH_DELETE). Execution Time=239.76302803952 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:10.64 Microsoft.Office.Project.Server (0x1D30) 0x3324 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (ExecuteStoredProcedureScalar -- MSP_FULL_PUBLISH_DELETE). Execution Time=973.469925841736 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:11.92 Microsoft.Office.Project.Server (0x1D30) 0x2DB8 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (ExecuteStoredProcedureScalar -- MSP_FULL_PUBLISH_DELETE). Execution Time=1275.5063556303 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:12.96 Microsoft.Office.Project.Server (0x1D30) 0x0A1C SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (ExecuteStoredProcedureScalar -- MSP_FULL_PUBLISH_DELETE). Execution Time=1041.55499409959 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:13.15 Microsoft.Office.Project.Server (0x1D30) 0x0518 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (ExecuteStoredProcedureScalar -- MSP_FULL_PUBLISH_DELETE). Execution Time=133.891034879385 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:13.35 Microsoft.Office.Project.Server (0x1D30) 0x14EC SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (ExecuteStoredProcedureScalar -- MSP_FULL_PUBLISH_DELETE). Execution Time=207.250205426327 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:14.69 Microsoft.Office.Project.Server (0x1D30) 0x10B4 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (ExecuteStoredProcedureScalar -- MSP_PUBLISH_PROJECT). Execution Time=267.137845971639 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:14.93 Microsoft.Office.Project.Server (0x1D30) 0x14E0 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (ExecuteStoredProcedureScalar -- MSP_PUBLISH_PROJECT). Execution Time=209.552772167485 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:16.10 Microsoft.Office.Project.Server (0x1D30) 0x2AB4 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (ExecuteStoredProcedureNoResultWithOutputParameters -- MSP_SRA_ValidateServerLevelSRA).
Execution Time=717.808222684698 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:16.67 Microsoft.Office.Project.Server (0x1D30) 0x2AB4 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (FillTypedDataSet -- MSP_SRA_GetData). Execution Time=307.24482978413 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:17.58 Microsoft.Office.Project.Server (0x1D30) 0x2AB4 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (ExecuteStoredProcedureNoResultWithOutputParameters -- MSP_SRA_ValidateServerLevelSRA).
Execution Time=123.306566048297 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:19.12 Microsoft.Office.Project.Server (0x1D30) 0x25F4 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (ExecuteStoredProcedureNoResult -- MSP_WEB_SP_QRY_CreateSavedTasksForProject). Execution
Time=111.699445284922 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:19.61 Microsoft.Office.Project.Server (0x1D30) 0x2AC8 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (ExecuteStoredProcedureNoResult -- MSP_WEB_SP_QRY_Statusing_BuildTaskHierarchy). Execution
Time=449.279962592357 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:19.79 Microsoft.Office.Project.Server (0x1D30) 0x26D0 Project Server Server-side Project Operations 8tci Monitorableser1 PWA:http://epm.company.com/PWA, ServiceApp:SharedServices1_PsiServiceApplication, User:Domain1\User1,
PSI: [QUEUE] System.IO.FileNotFoundException: The site
http://epm.company.com/sites/Workspaces2/PROJECT_1 could not be found in the Web application SPWebApplication Name=SharePoint - 80.     at Microsoft.SharePoint.SPSite..ctor(SPFarm farm, Uri requestUri, Boolean contextSite, SPUserToken
userToken)     at Microsoft.SharePoint.SPSite..ctor(String requestUrl)     at Microsoft.Office.Project.Server.BusinessLayer.Project.OpenProjectWeb(Guid projectUid)     at Microsoft.Office.Project.Server.BusinessLayer.Project.SetPwsProperties(Guid
projectUid)     at Microsoft.Office.Project.Server.BusinessLayer.Queue.ProcessPublishMessage.ProcessMiscellaneousPublishMessage(Message msg, Group messageGroup, JobTicket jobTicket, MessageContext mContext) ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:19.79 Microsoft.Office.Project.Server (0x1D30) 0x26D0 Project Server Server-side Project Operations 8tcj Monitorable PWA:http://epm.company.com/PWA, ServiceApp:SharedServices1_PsiServiceApplication, User:Domain1\User1,
PSI: [QUEUE] MiscellaneousPublishMessage failed on project b95c52ba-bc00-4301-aab5-890d0b057c29 ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:27.42 Microsoft.Office.Project.Server (0x1D30) 0x3088 Project Server Reporting atwj Monitorable Error is: ReportingProjectChangeMessageFailed. Details: Attributes: Project UID='b95c52ba-bc00-4301-aab5-890d0b057c29'.
PublishType='ProjectPublish' The given key was not present in the dictionary. . Standard Information: PSI Entry Point:   Project User: Domain1\User1 Correlation Id: ae078058-f794-47ca-b1ad-0834f7a07f4d PWA Site URL:
http://epm.company.com/PWA SSP Name: SharedServices1_PsiServiceApplication PSError: ReportingProjectChangeMessageFailed (24006) ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:27.42 Microsoft.Office.Project.Server (0x1D30) 0x3088 Project Server Reporting atwr High PWA:http://epm.company.com/PWA, ServiceApp:SharedServices1_PsiServiceApplication, User:Domain1\User1, PSI: [RDS] ULS
Event: ReportingProjectChangeMessageFailed was associated with exception: System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.     at System.ThrowHelper.ThrowKeyNotFoundException()
at System.Collections.Generic.Dictionary`2.get_Item(TKey key)     at Microsoft.Office.Project.Server.DataAccessLayer.DAL.SubDal.InitializeSprocParameterTypeData(Dictionary`2& routineParameterInfos)     at Microsoft.Office.Project.Server.DataAccessLayer.DAL.SubDal..ctor(DAL
dal, DataStoreEnum store)     at Microsoft.Office.Project.Server.DataAccessLayer.DAL.get_Reporting()     at Microsoft.Office.Project.Server.BusinessLayer.ReportingLayer.RDSBaseMessageProcessor.GetRefreshOperationStatus(MessageAreaType
messageArea)     at Microsoft.Office.Project.Server.BusinessLayer.ReportingLayer.RDSBaseMessageProcessor.CheckIfAllowedToProceed(ReportingBaseMessage msg, MessageContext msgContext, Group messageGroup, JobTicket jobTicket)
at Microsoft.Office.Project.Server.BusinessLayer.ReportingLayer.ProjectPublishMessageProcessor.HandleMessage(Message msg, Group messageGroup, JobTicket jobTicket, MessageContext mContext) ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:28.47 Microsoft.Office.Project.Server (0x1D30) 0x31F8 Project Server Reporting atwj Monitorable Error is: ReportingProjectChangeMessageFailed. Details: Attributes: Project UID='b95c52ba-bc00-4301-aab5-890d0b057c29'.
PublishType='ProjectPublish' The given key was not present in the dictionary. . Standard Information: PSI Entry Point:   Project User: Domain1\User1 Correlation Id: ae078058-f794-47ca-b1ad-0834f7a07f4d PWA Site URL:
http://epm.company.com/PWA SSP Name: SharedServices1_PsiServiceApplication PSError: ReportingProjectChangeMessageFailed (24006) ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:28.47 Microsoft.Office.Project.Server (0x1D30) 0x31F8 Project Server Reporting atwr High PWA:http://epm.company.com/PWA, ServiceApp:SharedServices1_PsiServiceApplication, User:Domain1\User1, PSI: [RDS] ULS
Event: ReportingProjectChangeMessageFailed was associated with exception: System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.     at System.ThrowHelper.ThrowKeyNotFoundException()
at System.Collections.Generic.Dictionary`2.get_Item(TKey key)     at Microsoft.Office.Project.Server.DataAccessLayer.DAL.SubDal.InitializeSprocParameterTypeData(Dictionary`2& routineParameterInfos)     at Microsoft.Office.Project.Server.DataAccessLayer.DAL.SubDal..ctor(DAL
dal, DataStoreEnum store)     at Microsoft.Office.Project.Server.DataAccessLayer.DAL.get_Reporting()     at Microsoft.Office.Project.Server.BusinessLayer.ReportingLayer.RDSBaseMessageProcessor.GetRefreshOperationStatus(MessageAreaType
messageArea)     at Microsoft.Office.Project.Server.BusinessLayer.ReportingLayer.RDSBaseMessageProcessor.CheckIfAllowedToProceed(ReportingBaseMessage msg, MessageContext msgContext, Group messageGroup, JobTicket jobTicket)
at Microsoft.Office.Project.Server.BusinessLayer.ReportingLayer.ProjectPublishMessageProcessor.HandleMessage(Message msg, Group messageGroup, JobTicket jobTicket, MessageContext mContext) ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:29.51 Microsoft.Office.Project.Server (0x1D30) 0x2B00 Project Server Reporting atwj Monitorable Error is: ReportingProjectChangeMessageFailed. Details: Attributes: Project UID='b95c52ba-bc00-4301-aab5-890d0b057c29'.
PublishType='ProjectPublish' The given key was not present in the dictionary. . Standard Information: PSI Entry Point:   Project User: Domain1\User1 Correlation Id: ae078058-f794-47ca-b1ad-0834f7a07f4d PWA Site URL:
http://epm.company.com/PWA SSP Name: SharedServices1_PsiServiceApplication PSError: ReportingProjectChangeMessageFailed (24006) ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:29.51 Microsoft.Office.Project.Server (0x1D30) 0x2B00 Project Server Reporting atwr High PWA:http://epm.company.com/PWA, ServiceApp:SharedServices1_PsiServiceApplication, User:Domain1\User1, PSI: [RDS] ULS
Event: ReportingProjectChangeMessageFailed was associated with exception: System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.     at System.ThrowHelper.ThrowKeyNotFoundException()
at System.Collections.Generic.Dictionary`2.get_Item(TKey key)     at Microsoft.Office.Project.Server.DataAccessLayer.DAL.SubDal.InitializeSprocParameterTypeData(Dictionary`2& routineParameterInfos)     at Microsoft.Office.Project.Server.DataAccessLayer.DAL.SubDal..ctor(DAL
dal, DataStoreEnum store)     at Microsoft.Office.Project.Server.DataAccessLayer.DAL.get_Reporting()     at Microsoft.Office.Project.Server.BusinessLayer.ReportingLayer.RDSBaseMessageProcessor.GetRefreshOperationStatus(MessageAreaType
messageArea)     at Microsoft.Office.Project.Server.BusinessLayer.ReportingLayer.RDSBaseMessageProcessor.CheckIfAllowedToProceed(ReportingBaseMessage msg, MessageContext msgContext, Group messageGroup, JobTicket jobTicket)
at Microsoft.Office.Project.Server.BusinessLayer.ReportingLayer.ProjectPublishMessageProcessor.HandleMessage(Message msg, Group messageGroup, JobTicket jobTicket, MessageContext mContext) ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:30.56 Microsoft.Office.Project.Server (0x1D30) 0x1D20 Project Server Reporting atwj Monitorable Error is: ReportingProjectChangeMessageFailed. Details: Attributes: Project UID='b95c52ba-bc00-4301-aab5-890d0b057c29'.
PublishType='ProjectPublish' The given key was not present in the dictionary. . Standard Information: PSI Entry Point:   Project User: Domain1\User1 Correlation Id: ae078058-f794-47ca-b1ad-0834f7a07f4d PWA Site URL:
http://epm.company.com/PWA SSP Name: SharedServices1_PsiServiceApplication PSError: ReportingProjectChangeMessageFailed (24006) ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:30.56 Microsoft.Office.Project.Server (0x1D30) 0x1D20 Project Server Reporting atwr High PWA:http://epm.company.com/PWA, ServiceApp:SharedServices1_PsiServiceApplication, User:Domain1\User1, PSI: [RDS] ULS
Event: ReportingProjectChangeMessageFailed was associated with exception: System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.     at System.ThrowHelper.ThrowKeyNotFoundException()
at System.Collections.Generic.Dictionary`2.get_Item(TKey key)     at Microsoft.Office.Project.Server.DataAccessLayer.DAL.SubDal.InitializeSprocParameterTypeData(Dictionary`2& routineParameterInfos)     at Microsoft.Office.Project.Server.DataAccessLayer.DAL.SubDal..ctor(DAL
dal, DataStoreEnum store)     at Microsoft.Office.Project.Server.DataAccessLayer.DAL.get_Reporting()     at Microsoft.Office.Project.Server.BusinessLayer.ReportingLayer.RDSBaseMessageProcessor.GetRefreshOperationStatus(MessageAreaType
messageArea)     at Microsoft.Office.Project.Server.BusinessLayer.ReportingLayer.RDSBaseMessageProcessor.CheckIfAllowedToProceed(ReportingBaseMessage msg, MessageContext msgContext, Group messageGroup, JobTicket jobTicket)
at Microsoft.Office.Project.Server.BusinessLayer.ReportingLayer.ProjectPublishMessageProcessor.HandleMessage(Message msg, Group messageGroup, JobTicket jobTicket, MessageContext mContext) ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:31.60 Microsoft.Office.Project.Server (0x1D30) 0x2170 Project Server Reporting atwj Monitorable Error is: ReportingProjectChangeMessageFailed. Details: Attributes: Project UID='b95c52ba-bc00-4301-aab5-890d0b057c29'.
PublishType='ProjectPublish' The given key was not present in the dictionary. . Standard Information: PSI Entry Point:   Project User: Domain1\User1 Correlation Id: ae078058-f794-47ca-b1ad-0834f7a07f4d PWA Site URL:
http://epm.company.com/PWA SSP Name: SharedServices1_PsiServiceApplication PSError: ReportingProjectChangeMessageFailed (24006) ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:31.60 Microsoft.Office.Project.Server (0x1D30) 0x2170 Project Server Reporting atwr High PWA:http://epm.company.com/PWA, ServiceApp:SharedServices1_PsiServiceApplication, User:Domain1\User1, PSI: [RDS] ULS
Event: ReportingProjectChangeMessageFailed was associated with exception: System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.     at System.ThrowHelper.ThrowKeyNotFoundException()
at System.Collections.Generic.Dictionary`2.get_Item(TKey key)     at Microsoft.Office.Project.Server.DataAccessLayer.DAL.SubDal.InitializeSprocParameterTypeData(Dictionary`2& routineParameterInfos)     at Microsoft.Office.Project.Server.DataAccessLayer.DAL.SubDal..ctor(DAL
dal, DataStoreEnum store)     at Microsoft.Office.Project.Server.DataAccessLayer.DAL.get_Reporting()     at Microsoft.Office.Project.Server.BusinessLayer.ReportingLayer.RDSBaseMessageProcessor.GetRefreshOperationStatus(MessageAreaType
messageArea)     at Microsoft.Office.Project.Server.BusinessLayer.ReportingLayer.RDSBaseMessageProcessor.CheckIfAllowedToProceed(ReportingBaseMessage msg, MessageContext msgContext, Group messageGroup, JobTicket jobTicket)
at Microsoft.Office.Project.Server.BusinessLayer.ReportingLayer.ProjectPublishMessageProcessor.HandleMessage(Message msg, Group messageGroup, JobTicket jobTicket, MessageContext mContext) ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:32.66 Microsoft.Office.Project.Server (0x1D30) 0x24DC Project Server Reporting atwj Critical Standard Information:PSI Entry Point:   Project User: Domain1\User1 Correlation Id: ae078058-f794-47ca-b1ad-0834f7a07f4d
PWA Site URL: http://epm.company.com/PWA SSP Name: SharedServices1_PsiServiceApplication PSError: ReportingProjectChangeMessageFailed (24006) RDS: The request to synchronize change(s) to project Project
UID='b95c52ba-bc00-4301-aab5-890d0b057c29'. PublishType='ProjectPublish' failed. Message: 'ReportingProjectChangeMessageFailed'. Message Body: The given key was not present in the dictionary. Error:(null) ae078058-f794-47ca-b1ad-0834f7a07f4d
01/19/2015 19:05:32.66 Microsoft.Office.Project.Server (0x1D30) 0x24DC Project Server Reporting atwr High PWA:http://epm.company.com/PWA, ServiceApp:SharedServices1_PsiServiceApplication, User:Domain1\User1, PSI: [RDS] ULS
Event: ReportingProjectChangeMessageFailed was associated with exception: System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.     at System.ThrowHelper.ThrowKeyNotFoundException()
at System.Collections.Generic.Dictionary`2.get_Item(TKey key)     at Microsoft.Office.Project.Server.DataAccessLayer.DAL.SubDal.InitializeSprocParameterTypeData(Dictionary`2& routineParameterInfos)     at Microsoft.Office.Project.Server.DataAccessLayer.DAL.SubDal..ctor(DAL
dal, DataStoreEnum store)     at Microsoft.Office.Project.Server.DataAccessLayer.DAL.get_Reporting()     at Microsoft.Office.Project.Server.BusinessLayer.ReportingLayer.RDSBaseMessageProcessor.GetRefreshOperationStatus(MessageAreaType
messageArea)     at Microsoft.Office.Project.Server.BusinessLayer.ReportingLayer.RDSBaseMessageProcessor.CheckIfAllowedToProceed(ReportingBaseMessage msg, MessageContext msgContext, Group messageGroup, JobTicket jobTicket)
at Microsoft.Office.Project.Server.BusinessLayer.ReportingLayer.ProjectPublishMessageProcessor.HandleMessage(Message msg, Group messageGroup, JobTicket jobTicket, MessageContext mContext) ae078058-f794-47ca-b1ad-0834f7a07f4d

Without seeing the history, one possibility might be some corruption in the reporting database. Assuming that you are following best practices for SQL DB management, and this is not a DB neglect problem, then I would try to force a refresh to see if that
helps. You can do this by executing a custom field backup and then restore. Note: Do not do this during production hours. Let us know if that provides any therapy.
Gary Chefetz, MCITP, MCP, MVP msProjectExperts
Project and Project ServerFAQs
Project Server Help BLOG

Moving library to external hard drive and get the error "Copying files failed. The disk could not be read from or written to"

Hello,
I'm moving my library to an external hard drive.
I've made sure to use the 'Keep iTunes Media Folder Organized' option when pointing to the new library location.
I select 'File'->'Library'->'Organize Library', I select to 'Consolidate Files', click 'OK' and get ther error message "Copying files failed. The disk could not be read from or written to".
I've read elsewhere that there may be a corrupted file that I need to sequester somehow and perhaps add it back however I'm not certain how I can locate that file because the status window doesn't indicate which file it's attempting to transfer when the error appears.
Any tips?
Thank you,
Greg H
iTunes 10.6.3

OK I figured it out!
It was a dodgy file....I sorted the file folders by date, and as it turned out within the "compilations" folder there was a CD where only about half the tracks seemed to have been copied over. Could not have identified this simply from the time indicated on the finder folder sort, because there were several CDs copied over in the that same minute.
I went back to the original itunes folder, deleted all the files from that CD in itunes, then also deleted all those files from the original disk and the target disk.
Tried the "consolidate library" again, and it completed nicely. 200megs of music and videos.
Very happy to solve this problem after 3 weeks.

The Attempt to burn disc failed. The burn failed because of a medium write error.

When trying to burn a CD, I'm getting an error that reads:The Attempt to burn disc failed. The burn failed because of a medium write error. I experienced this message before and took my Macbook in to the store and the the genius was stumped but when he tried one of his CD's it burned fine to he concluded that the problem was in the CD's NOT the Macbook or program HOWEVER, months later, I'm having the same issue using the NEW CD's. Does anyone have any information about this?

3 methods to fix this:
The first is to reset pram
at boot up hold four keys down till you hear 3 chimes:
command(apple)=option+p+r
release keys and it will now reboot.
The second is to reset nvram
at boot up hold four keys down:
command(apple)+option+o+f
a black screen will appear
now type: reset-nvram
click enter
now type: reset-all
click enter
it will now reboot
The third is to open system preferences.
go to international
under languages: drag any of the other languages to the top, then drag english back to the top.
make sure "order for sorted lists" is set to english
make sure "word break" is set to english(united states, computer)
then restart.
I hope this helps you as it certainly did me. :^)

"Copying Music failed. The filename was too long or invalid." for Mac

I'm getting this error when attempting to move itunes libary to new HD (Drobo FS)
"Copying Music failed. The filename was too long or invalid."
Are there any Apps or scritps i could run to locate these files to correct/delete?

Unconsolidated should now give you a much shorter list, presumably the difficult track will be either first or last in this list...
I've written a script called DeDuper which can help remove unwanted duplicates. See this thread for background. You'll probably have to disable the progress bar again.
It only works on files connected to iTunes that have identical tag info. If you're not certain it might pay to make sure first using iTunes Folder Watch to scan for files that are in the media folder but not in the library. It also has a "scan for dead tracks on startup" option with detects missing files.
tt2

"Copying Music failed. The filename was too long or invalid."

I've been trying to 'consolidate library' inorder to get all my music held and managed under Itunes so I can delete it from other places on my computer & avoid holding multiple copies (in line with Chris CA's guidance in this thread https://discussions.apple.com/thread/2812666?start=0&tstart=0)
All goes well until I get to the 'consolidate library' step, it starts off copying files & seems to be going alright, then at some point I get the error message :"Copying Music failed. The filename was too long or invalid."
This error message doesn't help me much as I've no idea where to go from here. I've tried consolidating library twice now and got the same message each time.
I'm assuming there must be some way to either fix it or identify the file causing the issue?
Thanks

Unconsolidated should now give you a much shorter list, presumably the difficult track will be either first or last in this list...
I've written a script called DeDuper which can help remove unwanted duplicates. See this thread for background. You'll probably have to disable the progress bar again.
It only works on files connected to iTunes that have identical tag info. If you're not certain it might pay to make sure first using iTunes Folder Watch to scan for files that are in the media folder but not in the library. It also has a "scan for dead tracks on startup" option with detects missing files.
tt2

HELP "Attempting to copy to the disk JODI'S IPOD failed. The disk could..."

I am receiving this message when attempting to synch. "Attempting to copy to the disk JODI'S IPOD failed. The disk could not be read from or written to." It appears that it synchs some of the songs but hangs up on certain songs. Once I determine the "corrupt" song, I deselect it in Itunes and try synching again. It will synch some more until it comes across another song it doesn't care for. I found 4 songs out of 130 that were problematic. This makes for a very painstaking process. Any help would be appreciated.

You're not the only one. I use a Mac, and I have come across this same problem. I wonder how it determines which ones it wants to sync and which ones it doesn't.

"The attempt to burn a disc failed. The device failed to respond properly"

Hello everyone,
I have suddenly developed a problem when trying to burn a CD. I get the "Checking playlist" and "Initializing" messages, and then Writing...(the name of the first track)", but about 20 seconds later, just when seems as if it will start burning, the CD is ejected and I get the following message: ""The attempt to burn a disc failed. The device failed to respond properly, unable to recover or retry."
I have browsed the forums here and it seems that many other people have had similar problems. I am running a Powerbook G4, OS X version 10.2.8, iTunes 6.0.5.
I have used several different brands of media, and many slower burning speeds, but nothing helps.
I can still listen to CD's with my computer, just not burn anything.
My computer is about 5 years old. Do you think that this problem is suddenly occurring simply because my optical drive needs to be replaced?
Also, another issue, possibly related, but maybe not, is that, after my burn failed for the first time, I put in a completely different CD to see if it would play. It did, but instead of listing the correct tracks on the CD, it showed the tracks of the previous playlist that had the failed burn.
For example, I imported the tracks from one CD into my Library, then moved them to a playlist. When I tried to burn the contents of that playlist to a CD, I received the "attempt to burn failed" message that I previously described.
Then, I inserted a completely different disc, but iTunes read it as having the same contents of the playlist that had failed to burn, but when I clicked on the track titles, they played from the new CD that I'd inserted, not the failed playlist. So although the titles indicated that I was working with the failed playlist, the media that played was from the new CD.
Any suggestions would be greatly appreciated!
Sarah
Powerbook G4 Mac OS X (10.2.x)
Powerbook G4 Mac OS X (10.2.x)

I'm having a similar problem. In my case, the problem started about two months ago. I regularly update software. Currently I'm at 10.4.10 and iTunes 7.3.2(6).
In my case, I'm trying to backup recent iTunes purchases. I'm unable to burn CDs with the original combo drive (CD) or my internal NEC burner (DVDs). I get a series of coasters. Occasionally .Mac Backup fails as well. Toast 7 works fine. Even stranger, I can burn 1 DVD successfully with an external Pioneer DVD burner (4x) USB 2 using iTunes. (I have a belkin USB 2 card) Multiple DVDs fail. I recently switched to this PowerMac from an iBook and several preference files were copied with my home directory during the transition. The external drive was used with the iBook, but not on this system before which may lend to the preferences file as a possibility.
However, I find it odd that my external drive works and both internal drives are failing. I was suspecting the IDE controller on the logic board, except that Toast works. This logic board is not as old as the computer. It was a replacement in 2005 when an after market ATI card fried and took it and the power supply out. At first I suspected a hardware problem and replaced the IDE cable which looked warn. The NEC drive is about two years old and the combo drive is the original. They are on the same controller.
In my case it is certainly possible the drives or controller are starting to fail. I wonder if anyone else might have an external cd/dvd drive they could test that are having the problem.

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