Certain users unable to send email internaly by typing adress ; only work when they use global catalog

Certain users unable to send email internaly by typing adress ; only work when they use global catalog
got Office 2010 sp1 and win7  

Remove the outlook cache, Guess its the cache that's causing the problem, whereas when you pull the address from GAL it works fine.
refer to the article
http://support.microsoft.com/default.aspx?kbid=287623

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