Certain websites open in what appears to be 'safe mode'. Others open fine, those in question open fine in Safari. Is there a solution or, should I switch?

No pics, ads, etc. just text but, not HTML. Started with 1 site -- now up to 3 or 4. Tried deleting cache and cookies, then restart -- no joy.
Please advise,

Hello,
I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.
Thank you for contacting Mozilla Support.

Similar Messages

Certain websites will load eg. Facebook, Google, etc. but others, eg. YouTube will not open. Why? And how can I fix this?

Firstly, I downloaded the latest edition of Firefox. It then crashed several times in a row. This is when certain websites stopped responding and refused to open. I don't know what the criteria are for which websites open and which do not as I have no problems with sites such as Facebook, Google, etc. yet sites such as Youtube won't open.
Also, If I search for something on Google, once it returns results, I cannot open certain websites from the links given to me by Google.
Eg. if I search Google for Musicnotes.com, I can click the link and the page will open. But if I search for my university website, the page won't open.
When I closed Firefox and went to reopen it, all I got was the "send error report" screen several times over. If I clicked "Close" or "Restart" Firefox, nothing would happen, it just returned me to the "send error report" screen. I then restarted Firefox in safemode as well as restarting it without add-ons. But I am having the same problems with opening websites.
What can I do?

Do a malware check with several malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I have tried all the steps you listed in your FAQ sextion on enabling and disabling cookies but I am still getting the error message "cookies not enabled" on certain websites. Now what do I do?

I have tried every step you have listed in your FAQ section for enabling and disabling cookies but I am still getting error messages "cookies not enabled" on certain websites? Why is this and what do I need to do to fix this?

I have STILL NOT received an answer to my question as of this date. I am VERY disappointed in Firefox support.

I ve got this message when i go a certain website, i wonder what is wrong.

Hello,
when i go to the website http://www.girondins4ever.com/ ,
and then clic on archive at left top frame, it is open a new windows, normal, but after a few secondes, i have got this error script:
"Un script sur cette page est peut-être occupé ou ne répond plus. Vous pouvez arrêter le script maintenant ou attendre pour voir si le script se terminera.
Script : file:///C:/Documents%20and%20Settings/Jean-Laurent/Application%20Data/Mozilla/Firefox/Profiles/y3o93did.default/extensions/%7Bb9db16a4-6edc-47ec-a1f4-b86292ed211d%7D/components/dhUtilService.js:561 "
i guess one extension make stuff bad, but which one and why?
thank for helping me! ^^

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). 
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] 
 
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. 
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions. 
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

I get error messages when I try to visit certain websites using Mozilla Firefox but not when I use other browsers

About two days ago I noticed that when I tried to access certain websites using Firefox I always got this error message; "The connection was reset". I initially thought it was a problem with my isp before noticing that the network was fine on my phone and iPad. I then attempted opening the same links that brought up the error message on the TorBrowser and it worked perfectly.
Basically the only website that works on my Firefox browser right now is Google but if I do a search on Google and then click on any link that comes up as a result I get the same error message, "The connection was reset". I can also log into my gmail account but I cannot access any other website including Feedly, Tumblr, Twitter, Yahoo, Wordpress, Blogspot, even though they work fine on my other browser.
I cleared my cache and cookies, wiped out all the browsing history but the problem persisted so I uninstalled Mozilla Firefox and reinstalled it. The problem is still there. I checked the proxy settings, I went through all the solutions on this page https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can?esab=a&as=aaq and still nothing. I am not sure what the problem is here but any solution will be much appreciated. I have used Firefox for years now and I am not really comfortable using another browser.
I use a Macbook OS X Version 10.9.4 and the latest Firefox 32.0.1

Create a new profile as a test to check if your current profile is causing the problems. 
See '''Creating a profile''':
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem 
'''Profile Backup and Restore'''
*http://kb.mozillazine.org/Profile_backup
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

FCP 10.1.2 specific library refusing to open. What can I do? All other libraries work!

FCP X crashed when I was exporting earlier, and now refuses to open the specific library I was working from. Every other library works perfectly. Any help would be wonderful! Desperately don't want to loose all my work. Backups failing too.

It could also be the library database that was corrupted. Try the fixes suggested above. If the library still doesn't open, try this: in the Finder – with the app closed, go to the library; open package contents; drag the Flexolibrary file to the Trash. Launch FCP and see whether the library will now open.
Russ

Firefox closes when opening mulitiple tabs even in the safe mode

Opening mulitle tabs from NY Times or Washington Post website.
Firefox will close.
Upon reopening, I activate "Restore Session" and all of the tabs load.
I have disabled JavaScript.
It has done this in the "safe" mode.

Thanks for the note about profile locations.
I deleted mimeType.rdf in my existing profile, still have the same issue - can't view Tools -> Options for the Applications tab, or download a file. Same goes for a new profile - the same issues arise.
Firefox never does crash, I can leave it in this hung state for hours (I left it in a 'not responding' state last night and it was still hung this morning).
I was going to add a screen shot to this post but Firefox hung when I clicked on the 'Browse' button. Perhaps this is an issue when FF tries to interact with my directory structure? Does that get us any leads on what's wrong?
FYI, I currently have my antivirus disabled & not running in the task bar just in case that was interfering somehow.

Safari will not open unless computer is booted in safe mode.

A few days ago I was using the internet and it randomly closed out. When I try to open Safari back up again, a very long error message popped up. So, I tried to quit Safari and reopen it. When that didn't work, I tried to restart my computer: that also did not work. I even tried letting my computer completely die, but Safari still will not open. The only way I can open Safari is if i first open my computer in safe mode, but when I do that, I have no sound and can not watch any videos on Youtube or Netflix. It shows that they are playing at the bottom, but there is no sound or picture.

There is no need to download anything to solve this problem.
If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

I can't open firefox in safe mode -- firefox is frozen, I can't open the firefox menu, and I can't quit to reopen in safe mode

-I am on a Mac.
-Firefox was behaving strangely, so I quit it.
-Upon attempting to reopen firefox, the situation occurred.
-Firefox is frozen.
-I can not get into the firefox menu. If I click on the firefox icon it still shows me the finder menu (no window appeared either. There are no outward signs firefox is open.)
-I can not open it in safe mode because I can not force quit it either.
-In the force quit menu it says firefox open, but nothing happens when I attempt to force quit it.
-I got no error message.
-In other words, Firefox is totally unresponsive. I can neither interact with it or force quit it.
To the solution...
-Upon research I believe its a problem with my theme, but I repeat I can not open firefox in safe mode.
-As I said, it says firefox is open but I can not interact with it.
-I can not restart my computer because it says firefox is open.
-I can not delete firefox because it says firefox is open.
I am posting this from Safari.
Please help, and thank you in advance.

''Scott [[#answer-710824|said]]''
<blockquote>
With a Finder window open, are you able to force quit Firefox by selecting the Apple menu > Force Quit > Firefox?
There are another couple of way you can start Firefox in Safe Mode: one is to hold down the "Option" key when you click Firefox in the dock. The other is to run the following command in a Terminal window:
<pre>/Applications/Firefox.app/Contents/MacOS/firefox-bin -safe-mode</pre>
Terminal.app can be found in Applications > Utilities. Just paste in the line above and hit the enter key.
</blockquote>
The Terminal command worked like a charm, thanks.

Can't see chat on one website. Deleted cookies, cleared cache, tried safe mode. The only thing that works is private browsing. Can you tell me how to fix?

I am using Windows XP and on one site I cant see the chat like I used to. Have tried all suggestions. Private browsing works, but would like to fix this problem.

Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Firefox crashes on opening and will only start in safe mode

On starting, Firefox gives me 2 options: to reset Firefox or open in Safe mode. If I choose reset, it crashes.
I have restarted the computer, reinstalled Firefox and disables hardware acceleration. I have also checked that Windows update KB 2670838 does not exist on my system.

hello, could you provide your latest few submitted crash reports? please enter '''about:crashes''' into the location bar, copy the latest few report ids from there & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.
i'd also recommend to run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].

Firefox won't open in safe mode, and it crashes every time I open it

I'm running Firefox 3.6 on a Mac 10.6.6 (snow leopard)
Firefox crashes every time I open it, even if I try to open it in safe mode. I thought it might be something to do with add-ons -- the problems seemed to start happening after I upgraded an Adobe Flash Player but I can't figure it out. I've already uninstalled and reinstalled the flash player but no luck.
I'm a computer newbie so please, if giving help, keep directions simple! Thank you.
Here is the crash report:
Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.13
BuildID: 20101203074432
CrashTime: 1297992431
EMCheckCompatibility: true
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1292957452
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 993
StartupTime: 1297992362
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 3.6.13
This report also contains technical information about the state of the application when it crashed.

https://crash-stats.mozilla.com/report/index/e316ecfe-d3b7-40ed-bd5e-c3e622111127
The crash report you gave looks to be caused by a older version of Roboform ('''7.6.1''' or older) even though you have Firefox 8.0.1. In the modules part of crash report it looks to be Roboform '''7.5.2.0'''
http://www.roboform.com/support/news

I downloaded "MFInstall.exe" to view image. Firefox 'restarted' as per instructions - and now f/fox does not open at all - not even in safe mode.

Hi,
I was on a genealogy site using Firefox. I was asked to download and install " MFInstall.exe " which I did. The final instructions were: Firefox will restart and you will be able to continue.
Firefox closed (two windows), and will not open. I have access on quicklaunch (Vista) which has no response to clicking.
I still have the icon in the start menu - right=clicking at first gave me the option to 'start in safe mode' (with no response). Now clicking the icon there does not show this anymore.
I tried to 'run as admin' with no reponse.
I have found the MFInstall. exe file in my download folder. I will delete it if you think that will help.
I have CC cleaner which doesn't find it when I ask (I guess 'cause it's inside F/Fox?)
If you have any ideas, I would be most grateful. Thanks.

Solved. (or resolved)
G'day. I'm visiting on my Firefox browser - Yay. Thought I'd update this. After I wrote this last night, (with IE browser) the confirmation e-mail's link wouldn't even work.
I deleted the offending program. I used CC Cleaner to run through the computer. Still no go. I went to bed with AVG scanning everything.
I woke to find AVG had done it's work, finding 2 problems and fixed. Still no access to mozilla.
I shut down whole computer (intending to start in safe mode). Got distracted and missed the bootup prompt. Logged on anyway, so I'd have something to tell the 'help' line here.
Woo hoo! I must have done something right, because here I am, via the link in last night's email.
The offending program was via 'Ancestry . com'. I'm off to tell them now.
I'm hoping this might assist someone else. Take care - Jo

Firefox will not open even after update or in safe mode using windows button + R

Tried solitions given on site using IE. Firefox will not start at all, did latest update and tried safe mode start.
Only get box stating it has encounterd a problem and crashed. I only use firefox and have so many bookmarks I really don't want to uninstall and start over.

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

When I open Firefox, my computer goes into safe mode. How do I fix this problem?

When I open Firefox to do some browsing, my computer goes into safe mode. When I close Firefox browser, then it goes back to normal. I know there has to be a simple fix, but I have not found it.

Check that you do not run Firefox in compatibility mode or with a reduced screen resolution.
You can check that in the "Compatibility" tab in the Properties via the right-click context menu of the Firefox desktop shortcut. 
Make sure that all items are deselected in the "Compatibility" tab of the Properties window.
*http://kb.mozillazine.org/Screen_resolution_changes_when_launching_application

Certain websites open in what appears to be 'safe mode'. Others open fine, those in question open fine in Safari. Is there a solution or, should I switch?

Similar Messages

Maybe you are looking for