Certificate synchronization tool missing

The certificate synchronization tool was not installed when the user installed the BlackBerry® Desktop Manager.
Possible solutionInstruct the user to re-install the BlackBerry Desktop Manager using the custom installation option. During the custom installation process, the user can install the certificate synchronization tool.
I am unable to perform a custom install. Have uninstalled and tried re-install not prompted to perform a custom install. Is there a way to force a custom install? Installation switch?

In BlackBerry Desktop Software 6.0, you have to go to Tools (at the top), then click Desktop Options. Check the box that reads "Use Certificate Synchronization". After that, you'll see Certificates in the left side pane.

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