Certificate authority does not start on migrated 2012R2 server

Question

I have migrated the root CA from windows 2003 to 2012R2 according to TechNet instructions
http://technet.microsoft.com/en-us/library/ee126140(v=ws.10).aspx
The service does not start.
The error shown is:
The dependency service does not exist or has been marked for deletion. 0x433 (WIN32: 1075 ERROR_SERVICE_DEPENDENCY_DELETED)
In the event log:
The Certificate Services service depends on the following service ProtectedStorage. This service might not be installed.
Thanks,
James.
James.

Answer 1

Hi Mark,
Thanks for helping me out here.
The CA is enterprise, has the same name and there is no hardware module. It is not on a Domain Controller. Its history is that it was a Windows 2000 CA that was upgraded to 2003 using a similar method (many years ago). There has been no customisations
or any changes from the default values.
I think I found the mistake I made. When I had edited the registry settings backup file, I had only changed file locations. I needed to also go through all the settings and delete those from the file that are not listed on the document. There was one setting
about dependent services that should not have been brought over to the new service. After I did this, the service started ok.
I also found I made another mistake, that I had not backed up the certificate templates from the old server and so could not restore them to the new server. When I go to the CA manager and click on Certificate Templates, it shows an error "Template
information could not be loaded".
Do you know if this is important?
Do I need to get the old templates or can I create new ones? We have not customised anything. I did not connect the new CA to the network yet, so it can not access AD.
That step is in another document for "preparing to migrate". Of course I googled straight into the "Migrating.." document, so missed it from my work list.
Regards,
James.
James.