Certificate not being read

Hello all,
We are using Cisco VPN anyconnect mobile 3.1.xx. We are setup that when a user has a VPN certificate installed on the corporate computer it has full access (goes to a particular network subnet) to the network. If no certificate on pc (personal) has limited ( access to another subnet) access to the network. Certificates are only valid for 3 months. Some users work out of the office (with corporate pc) for more than 3 month at a time thus the certificate expires.
We have rectified this by having a site where clients can ask to have a certificate created and downloaded to their computers and thus get the certificate. This works without fail.
Here is my dilema for certain users:
Even though the certificate is replaced, the VPN still seems to not recognise (goes to the wrong subnet) the certificate.
These client also have other VPN clients installed: SonicWall VPN
Any help would be greatly apprciated.
Thanks in advance

This is an issue that will have to be resolved with Adobe customer support. We're all just users here on the forum. Here is a list of phone numbers that might get you the assistance you need.
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Certificate not being read

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