Certified Pre-Owned Blackberry Curve 8530?

I'm looking at getting a blackberry curve 8530 and i was wondering, how good are the certified pre-owned ones? In general, are certified pre-owned phones just as good as brand new ones? are certified pre-owned blackberries prone to more defects since they have been used by someone else? i would like to hear anyones personal experience with a certified pre-owned blackberry, thank you.

Hi,
Welcome to the Verizon forums. The Certified Pre-Owned (CPO) phones are checked and double checked to be in superb working order. CPO devices are, for lack of better description, just like new phones. It will come with the same warranty as a new phone from Verizon. Myself, I own a CPO Blackberry Bold 9650. I could not tell it was used when I looked at mine after I received it from Verizon. If there had been a problem with the phone, it was fixed by RIM and I could not tell what had been wrong with it. Usually, CPO devices are phones that may have been on display or ones that someone bought but later returned shortly after the purchase. (See Verizon Wireless' Return Policy and Worry Free Guarantee). I hope this helps answer some of the questions you may have. Good luck with your purchase and if this is your first Blackberry, you will love it.
Doc

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How can I exchange a defective Verizon certified pre-owned phone?

In fairness to my fellow consumers, I'm compelled to share my experience so they can determine for themselves whether a certified pre-owned phone from Verizon is a good purchase. In my experience so far, it is not. I'm hoping that my situation can be resolved amicably, but I'm losing hope.
I purchased my certified pre-owned phone directly from VerizonWireless in July. In August, I determined the phone was defective. I called Verizon's technical support, and they confirmed the phone was defective, and that it would be an easy thing to fix. I could simply go to a Verizon store directly, and they would repair or replace the phone.
But this was not the case. The Verizon Wireless stores are actually franchises. My local stores, and a VerizonWireless customer service representative got in touch with all of them, will not exchange a device unless the parent company sends them a new phone first, because otherwise they'd have to absorb the cost. The customer service line refused to send a new phone, arguing it was the local franchisee who should pay to replace the phone.
In short, after six hours of phone calls, Naomi from Customer Care promised to give me a full refund and a free months service because I had been treated so poorly, and that this refund would take three to five business days to effectuate. Six business days later, I still had no refund. I called again, and over another four hours of calls, I learned that Naomi never submitted the paperwork in the first place, and that I was no further than I was before.
In short, Verizon promised to replace any defective pre-owned phones that they sold within 90 days of purchase. I purchased my phone 30 days ago and it is defective, but Verizon has in effect refused to honor the warranty. Their internal processes are so confused that, although they agree there is a warranty, they cannot agree on who internally is obligated to honor it.
I really hope this situation can be resolved amicably. I would love to discuss this further with a Verizon Wireless supervisor or customer care manager privately if possible. I want this be resolved quickly and easily.
I will report back later to let everyone know how my case has been resolved.

Hi Sherita,
I sincerely hope that is true. As I've said before, it seems like it should be a very simple transaction--there's no external damage or water damage whatsover. The problem is that the GPS simply doesn't work, and it doesn't lock on to cell towers properly. I couldn't cause that kind of malfunction if I tried, and tech support has already identified those problems to be a manufacturing defects. The only question is what will Verizon do about it.
I have a 90 day warranty. It's printed on the box, and is stipulated on Verizon's website. But as I mentioned before there seems to be internal confusion as to what that process looks like exactly for a certified pre-owned phone. So far, after 12+ hours of phone calls, no individual team or department within Verizon claims it has the authority to effect a return for these phones.
I would love nothing more to report success. But so far, I've been working with Verizon support for two weeks, and am no further than when I started. I messaged Trevor immediately, but haven't heard back from him yet (but that may be because of labor day weekend.)
Please, please, please - just tell me what I have to do or what I have to show in order to get Verizon to replace the defective phone it sold me. I'm at a loss as to what I should do next.

My blackberry curve 8530 shut off and now it doesn't want to completely turn on it stays loading.

My blackberry curve 8530 shut off and now it doesn't want to completely turn on it stays loading.

Hello !
Try the following.
Just pull out the battery and reinsert it again for the POWER restart.
Once it reaches to the loading screen, just connect your device to the charger and keep it idol for 2-3hours.
At times BlackBerry Curve 8520 takes longer time then the usual for rebooting.
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest their time on this Message anymore.
Thanks.

Blackberry curve 8530 wont accept password

I have had a blackberry curve 8530 since march and it is now july! Everything has worked until now when i tried to install the desktop manager and it wouldnt accept my password. I tried 10 times and now it says "last attempt" and i don't want my phone to reset everything! Pleas help me!!!! I don't know what to do!!! (P.s i haven't backed up my phone!)

Hi 85curve30,
If you have any numbers in your device password and don't hold in the Alt key when entering them on the device, try entering the corresponding letters on those keys on the PC when it asks for the password for your connection to the Desktop Software.
-FS
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Blackberry Curve 8530 track pad only works on the main screen

I have a blackberry curve 8530 and the track pad will only work on the main screen. I have removed the battery and let it sit for 2 minutes before re-installing it again, the track pad started working but only for about 30 seconds and it back to the same thing.
Any suggestion?
Thanks You

Suggest that you get your handset serviced by an expert this will solve your problem..

Blackberry Curve 8530 Stuck on White Screen

Hello there,
I need help!
My Blackberry Curve 8530 is stuck on a white screen with battery image in the middle of the screen with a red line accross it. The BB was working fine, but for some reason froze up, and it wouldn't respond to anything, so I took the battery out and put it back in and since then the phone is stuck on the white screen with the ddescription described above.
Just to let you know I have dwonloaded the sofware and installation loader from my carrier. I connected my BB to my PC via USB cable- the PC rocognized the device at first and istalled the drivers, but when I run the application loader it says that the BB is not connected and I have the option to connected and retry it---I did, I disconnected the USB and re-connected, tried it again, but I keep geeting the same thing. Not sure what to do next-
Can someone help me with this issue?
I appreciate any help in advance.
Thanks!

Hi thesanto,
Try the instructions in the below article.
http://www.blackberry.com/btsc/KB10144
Thanks,
-FS
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Blackberry Curve 8530 text issues, please help!

I have a problem opening some texts on my blackberry curve 8530, most of the texts i get are threaded and i can read them fine. When I get texts from certain people and i open it, its just black and i cannot see any text so I have to forward the text to my phone to see what the person has texted me. Then i have to delete the text i forwarded to myself otherwise it wont work the next time i send another fwd text to myself to see what they said. It happens consistently with the same people in my contact list. Most people are fine, but theres a few people i text that this happens with and it happens every time they text me. Ive looked through settings and I have no idea how to fix this or how to change it. Its getting really old to have to fwd the texts people send me back to my phone to read them every time they text me. Can anybody please help me????? It would be much appreciated. Please please help me with this or explain to me whats going on with it. I have no other problems with my phone other than my screen freezing up every once in a while.
Thanks so much!
Diana

Diana, the first thing I would suggest before doing something more invasive like a device wipe and restore is a simple reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
See if the issue perists.
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Help blackberry curve 8530

my blackberry curve 8530 is only a few months old, has been replaced already due to defect and now again this one is defective..... not happy with this at all.......ive already had to call tech support due to phone freeze, now i cant send pic messages, facebook is working, not recieving all calls and sms... what is the deal?

ACunderwood wrote:
my blackberry curve 8530 is only a few months old, has been replaced already due to defect and now again this one is defective..... not happy with this at all.......ive already had to call tech support due to phone freeze, now i cant send pic messages, facebook is working, not recieving all calls and sms... what is the deal?
A soft reset may resolve the issues outlined on your post. To perform a soft reset on your phone please follow the instructions below:
Remove battery with phone ON. Replace battery after 10 seconds. Power phone ON. Allow phone to complete the applications registration.
Please keep in mind that Smartphones are like computers and from time to time they will stop responding due to multiple factors including the amount of applications running at the same time, the amount of media saved and the amount of memory available, and just like our computers need to be rebooted, our phones need to be rebooted from time to time.

BLACKBERRY CURVE 8530,, help me ASAP.. P L E A S E

So I had this blackberry curve 8530 for about a week already. I like this device, but it does not let me send or receive picture messages. I need help ASAP... P L E A S E

Hi and Welcome to the Community!
Picture Messaging (technically, MultiMedia Messaging Service -- MMS) is a function of your contract with your mobile service provider (Sprint). You must subscribe, from them, to a plan level that is adequate to include MMS (and any other services you desire). As such, discussing this with them would be the best approach. See this for general guidance:
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
Again, that is only general -- with hundreds of carriers in the world each with dozens of different data plans, only they can answer specifically about what should and what should not work.
If they tell you that you are subscribed to an adequate data plan, then don't let them fob you off. After all, you pay them for 100% of your services and 100% of your formal support...you should insist that they deliver both.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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V5.0 software update for Blackberry Curve 8530

I updated my virgin mobile blackberry curve 8530 to the v5.0 software update , but the sms text DOES NOT look anything like the BBM chat. It hasn't changed at all from the last version . That's the whole reason why I updated it. Please help . Thank you .

That's one way to do it... you could also do it Over The Air (Options - Advanced - Wireless Update) or you could download the file and install the update via Desktop Manager. One word of caution though... personally I recommend the OS 5.0 .459 update not the .654... There are many posts on many forums detailing why people have issues with .654 (I'm one of them and I downgraded from .654 to .459). Of note, loss of the manual standy feature and changing the keyboard lock methods, and the trade-off of battery life over reception.
You can get the download file starting here and choosing what is applicable to you :
http://na.blackberry.com/eng/support/downloads/download_sites.jsp

HELP!!!! Can't Open Picture attachments on my email on BlackBerry Curve 8530

I am having many problems with my new blackberry curve 8530. I just purchased this last week and can't seen to be able to view my pictures that my brother sends me from across the country of my brand new nephew. I NEED HELP!! I called Bell Mobility and talked to them for 40 mins and I got no where.
Can someone help me!!!!

Where are you clicking to view the image, like I asked.
At the bottom of the email, ON the attached file?
Try that.
You might need your BlackBerry Attachment Service Books re-pushed to the device, although your not being able to SEND an image sorta makes me think that is not the issue.
Anyways, do this:
On your BlackBerry device, go to:
1. Options > Advanced > Host Routing Table > Menu > Register.
2. Resend your service books from your carrier BIS site:
From your handheld device:   http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.
Now, try retrieving a picture again.
From your desktop PC: http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
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How do you add footers in the BlackBerry Curve 8530?

I'm actually asking on behalf of my employer. I wanted to know how to add/create footers using the BlackBerry Curve 8530 model series.
Thank you in advance for your help!
Solved!
Go to Solution.

I don't know what footers are.
I know what an email signature line is.
For example, each email you write would have automatically added to the end:
"Thanks,
Bob Smith
Smith Corporation
111-222-3333 phone"
That?
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How are Verizon Certified Pre-Owned phones sanitized?

As the title states -
How are Verizon Certified Pre-Owned phones sanitized?

vereyezuhn wrote:
budone wrote:
Well cleaned and sanitize are really two very different processes. Wonder if the non answer IS the answer
I'm sure it is. This is actually highly disturbing. I've never thought about this. The hepatitis virus can stay active on a surface for 7 days... If these phones are not thoroughly disinfected (I would imagine it's impossible to sanitize a cell phone) Verizon could be in some serious legal heat.
Coming from 25 years in a medical lab, I nearly posted the hepatitis comment but thought against it.
We need to keep in mind, I doubt the phones get turned and back out in 7 days. Also, There are so many things we touch every day that we all would have a better chance of contracting Hepatitis. Basically everything we touch going through our daily business. Doorknobs, napkin dispenser at restaurant, grocery cart, mailbox, pens, phones at work, the chair we sit in, heck the outer box the refurbed phone is shipped in has a better, albiet slim chance of having active hepatitis on it before the phone inside would. Imagine how many have touched that box, just to get it to ya.
If you don't place your fingers in your mouth or have open wounds uncovered, we are all for the most part safe.

Chances the KIN TWOm ever shows up as a free Certified Pre-Owned Feature Phone?

Does anyone think or know if the KIN TWOm will ever show up as a free Certified Pre-Owned Feature Phone?
I only ask because virtually every other feature phone ends up showing up there sooner or later, but it seems like the KIN might be the exception...
If it did show up there, how long would it take (approx.) after its release date?
fisharefriends, you out there?

I will predict yes, it will eventually show up as a CPO device. It usually takes months after release though to have enough in stock to offer it online. In addition, it may be available in some areas, but not others, depending on ZIP code.
I can tell you it took about six months for the Bold 9650 to be offered as a CPO. That's the only timeline I can think of off the top of my head. The Kin was re-released in early November, so maybe this summer???

Phone pricing for certified pre-owned

I was looking into upgrading my phone, and noticed that Verizon's "CERTIFIED PRE-OWNED" phones, are just as expensive as the "NEW" Models. What's the deal? I used to have the EN-V Touch. Within the first week I had several problems. I took the phone back several times, just to have new problems with the "certified pre-owned" that I was given. Obviously these people brought their phones back for a reason, and the problems were not fixed correctly. Am I the only person that thinks this "certified pre-owned" pricing is a crock of crap?

Haha well I didn't get the phone I already have, but I didn't get the phone I ordered either. Needless to say I'm upset with Verizon yet again, especially since they won't even let me return the phone at the store but are making me ship it back by 2-day Fedex in order to receive a refund. I am not ordering the correct phone until this one is fully refunded, since I have no doubt that I will be charged the $35 restocking fee for returning a phone that I didn't even order. It blows me away how the simplest things are made so complicated when Verizon's customer service is involved.

Certified Pre-Owned Blackberry Curve 8530?

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