CF10 office 365 email settings result in undelivered mail

Hello, can someone help me with the Cold Fusion admin settings to allow mail to be sent using Office 365?
Thanks,
Renee

Hello,
Yes, there are entries in the log file. I sent them to you. Do you need the mail file again?
This is the error:
"Error","scheduler-4","10/08/14","11:00:33",,"javax.mail.MessagingException: Could not connect to SMTP host: smtp.office365.com, port: 587; nested exception is: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?"
Thanks,
Renee

Similar Messages

How to configure a Office 365 email on SAP BI 4.1SP05 server to send scheduled reports by email ?

Hi All,
I am trying to figure out how to configure office 365 server on BI platform so that I can send scheduled reports by Email.
Below are the system details:
SAP BI 4.1 SP05
Microsoft Office 365 Email account
I referred to the SCN post for configuring gmail.
I could easily configure my gmail account.
I tried same logic with Office 365. Instead of using port 465 (for gmail) I used port 995 (for office 365).
That didnt work.
I also tried using port 587 for TLS authentication but that doesnt work either.
SMTP Link for office 365: smtp.office365.com
For simplicity purposes, I have opened all the ports on the firewall and server.
Please let me know if I have missed anything or if my whole approach is incorrect ?
I am open to suggestions and workarounds.
Thanks,
Prathmesh Pai

Hi there,
When the order is saved, the system will call the mail ID maintained in SU01 of the user.
It will then trigger the mail to the regular outlook mailbox.
Else in some cases a new Z table is defined to maintain the mail IDs. System will trigger the mail through outlook. It has that inbuilt capability.
Just ask your user to check his mail box to see if he has received the mail.
Regards,
Sivanand

Delegated Access will not remove - Office 365 email

Hi Guys,
We run our email purely on Office 365 and attach it to Outlook 2010 for our users. I have had no problems in the past delegating full access and then removing it. However I have a single user that when I remove their access, it seems to take (no error messages)
but then when I go back into the mailbox they still have full access.
I have checked the users Outlook's and they have not delegated access between them from there, tried it both with and without caching and neither user is on any sort of litigation hold (the few things I have seen asked to try on forums).
This user will not remove from any mailboxes they have access to.
Similar to the problem described here: http://community.office365.com/en-us/f/148/t/175474.aspx
Any help would be much appreciated.
Thanks
Gav

Hi,
The issue may occur when the delegate cache gets corrupted. Please try the steps below to check the result:
Go to File -> Account Settings -> Account Settings -> Double click on the account name -> Uncheck "Use Cached Exchange Mode" -> Next -> Finish -> Exit Outlook.
Then please start Outlook in Safe Mode:
Press Win + R, type "outlook.exe /safe" in the blank box, press Enter.
Go to File -> Account Settings -> Delegate Access -> Add anyone as delegate -> Close Outlook.
Then re-open Outlook in Safe Mode again, go to Delegate Access to remove all the delegates.
If the steps above doesn't help, we may need to remove the permission at the mailbox level. Since you are using Office 365, I suggest you post the question in Office 365 Community:
http://community.office365.com/en-us/f/default.aspx
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 365 email deployment using Outlook 2010 and PRF files

Hi,
I've been struggling to get Outlook 2010 setup with a new Office 365 deployment. I would like to use custom PRF files to get the new Outlook profiles configured. I have more than 100 users.
One of PRF files I'm using is shown at the end of this message. Each user will get a custom PRF file with his/her information already configured (mailbox, server name, etc...). I've obtained the corresponding Exchange server using:
Get-Mailbox <email> | select ExchangeGUID
I've attached the domain at the end of the GUID and then that's the Exchange server. It matches what you get with Outlook using Autodiscover.
Using these PRF fies I'm able to create a new default profile and set all the parameters as if I had create the profile manually. Two problems here though:
1) I don't know what to change in the PRF file to set the Logon Network Security to Anonymous Authentication under the Security tab (Exchange account properties)
2) When Outlook asks me for the username and password, it won't take it, and I know I'm using the right credentials. If I create the profile manually (not using Autodiscover) and I use the same configuration parameters in the PRF file, everything is ok. I have
already run all the updates and tools that come as part of Setup Desktop in Office 365. Actually I get the same results with Outlook 2013.
I'm looking for some help here or ideas how to roll Office 365 without having to go user by user and creating a new profile and waiting for Autodiscover to finish :)
PRF FILE for one of the users (i'm using [email protected] to avoid putting here the actual client's address):
;Automatically generated PRF file from the Microsoft Office Customization and Installation Wizard
; Section 1 - Profile Defaults
[General]
Custom=1
ProfileName=Office365
DefaultProfile=Yes
OverwriteProfile=Yes
ModifyDefaultProfileIfPresent=false
; Section 2 - Services in Profile
[Service List]
;ServiceX=Microsoft Outlook Client
ServiceEGS1=Exchange Global Section
Service1=Microsoft Exchange Server
; Section 3 - List of internet accounts
[Internet Account List]
; Section 4 - Default values for each service.
;[ServiceX]
;FormDirectoryPage=
;-- The URL of Exchange Web Services Form Directory page used to create Web forms.
;WebServicesLocation=
;-- The URL of Exchange Web Services page used to display unknown forms.
;ComposeWithWebServices=
;-- Set to true to use Exchange Web Services to compose forms.
;PromptWhenUsingWebServices=
;-- Set to true to use Exchange Web Services to display unknown forms.
;OpenWithWebServices=
;-- Set to true to prompt user before opening unknown forms when using Exchange Web Services.
[ServiceEGS1]
[email protected]
[email protected]
[email protected]
ConfigFlags=0x00000100
RPCoverHTTPflags=0x002f
RPCProxyServer=outlook.office365.com
RPCProxyPrincipalName=msstd:outlook.com
RPCProxyAuthScheme=0x0001
[Service1]
OverwriteExistingService=Yes
UniqueService=No
[email protected]
[email protected]
OfflineAddressBookPath=
OfflineFolderPathAndFilename=
; Section 5 - Values for each internet account.
; Section 6 - Mapping for profile properties
[Microsoft Exchange Server]
ServiceName=MSEMS
MDBGUID=5494A1C0297F101BA58708002B2A2517
MailboxName=PT_STRING8,0x6607
HomeServer=PT_STRING8,0x6608
OfflineAddressBookPath=PT_STRING8,0x660E
OfflineFolderPathAndFilename=PT_STRING8,0x6610
[Exchange Global Section]
SectionGUID=13dbb0c8aa05101a9bb000aa002fc45a
MailboxName=PT_STRING8,0x6607
HomeServer=PT_STRING8,0x6608
ConfigFlags=PT_LONG,0x6601
RPCoverHTTPflags=PT_LONG,0x6623
RPCProxyServer=PT_UNICODE,0x6622
RPCProxyPrincipalName=PT_UNICODE,0x6625
RPCProxyAuthScheme=PT_LONG,0x6627
AccountName=PT_UNICODE,0x6620
[Microsoft Mail]
ServiceName=MSFS
ServerPath=PT_STRING8,0x6600
Mailbox=PT_STRING8,0x6601
Password=PT_STRING8,0x67f0
RememberPassword=PT_BOOLEAN,0x6606
ConnectionType=PT_LONG,0x6603
UseSessionLog=PT_BOOLEAN,0x6604
SessionLogPath=PT_STRING8,0x6605
EnableUpload=PT_BOOLEAN,0x6620
EnableDownload=PT_BOOLEAN,0x6621
UploadMask=PT_LONG,0x6622
NetBiosNotification=PT_BOOLEAN,0x6623
NewMailPollInterval=PT_STRING8,0x6624
DisplayGalOnly=PT_BOOLEAN,0x6625
UseHeadersOnLAN=PT_BOOLEAN,0x6630
UseLocalAdressBookOnLAN=PT_BOOLEAN,0x6631
UseExternalToHelpDeliverOnLAN=PT_BOOLEAN,0x6632
UseHeadersOnRAS=PT_BOOLEAN,0x6640
UseLocalAdressBookOnRAS=PT_BOOLEAN,0x6641
UseExternalToHelpDeliverOnRAS=PT_BOOLEAN,0x6639
ConnectOnStartup=PT_BOOLEAN,0x6642
DisconnectAfterRetrieveHeaders=PT_BOOLEAN,0x6643
DisconnectAfterRetrieveMail=PT_BOOLEAN,0x6644
DisconnectOnExit=PT_BOOLEAN,0x6645
DefaultDialupConnectionName=PT_STRING8,0x6646
DialupRetryCount=PT_STRING8,0x6648
DialupRetryDelay=PT_STRING8,0x6649
[Personal Folders]
ServiceName=MSPST MS
Name=PT_STRING8,0x3001
PathAndFilenameToPersonalFolders=PT_STRING8,0x6700
RememberPassword=PT_BOOLEAN,0x6701
EncryptionType=PT_LONG,0x6702
Password=PT_STRING8,0x6703
[Unicode Personal Folders]
ServiceName=MSUPST MS
Name=PT_UNICODE,0x3001
PathAndFilenameToPersonalFolders=PT_STRING8,0x6700
RememberPassword=PT_BOOLEAN,0x6701
EncryptionType=PT_LONG,0x6702
Password=PT_STRING8,0x6703
[Outlook Address Book]
ServiceName=CONTAB
[LDAP Directory]
ServiceName=EMABLT
ServerName=PT_STRING8,0x6600
UserName=PT_STRING8,0x6602
UseSSL=PT_BOOLEAN,0x6613
UseSPA=PT_BOOLEAN,0x6615
EnableBrowsing=PT_BOOLEAN,0x6622
DisplayName=PT_STRING8,0x3001
ConnectionPort=PT_STRING8,0x6601
SearchTimeout=PT_STRING8,0x6607
MaxEntriesReturned=PT_STRING8,0x6608
SearchBase=PT_STRING8,0x6603
CheckNames=PT_STRING8,0x6624
DefaultSearch=PT_LONG,0x6623
[Microsoft Outlook Client]
SectionGUID=0a0d020000000000c000000000000046
FormDirectoryPage=PT_STRING8,0x0270
WebServicesLocation=PT_STRING8,0x0271
ComposeWithWebServices=PT_BOOLEAN,0x0272
PromptWhenUsingWebServices=PT_BOOLEAN,0x0273
OpenWithWebServices=PT_BOOLEAN,0x0274
CachedExchangeMode=PT_LONG,0x041f
CachedExchangeSlowDetect=PT_BOOLEAN,0x0420
[Personal Address Book]
ServiceName=MSPST AB
NameOfPAB=PT_STRING8,0x001e3001
PathAndFilename=PT_STRING8,0x001e6600
ShowNamesBy=PT_LONG,0x00036601
; Section 7 - Mapping for internet account properties. DO NOT MODIFY.
[I_Mail]
AccountType=POP3
;--- POP3 Account Settings ---
AccountName=PT_UNICODE,0x0002
DisplayName=PT_UNICODE,0x000B
EmailAddress=PT_UNICODE,0x000C
;--- POP3 Account Settings ---
POP3Server=PT_UNICODE,0x0100
POP3UserName=PT_UNICODE,0x0101
POP3UseSPA=PT_LONG,0x0108
Organization=PT_UNICODE,0x0107
ReplyEmailAddress=PT_UNICODE,0x0103
POP3Port=PT_LONG,0x0104
POP3UseSSL=PT_LONG,0x0105
; --- SMTP Account Settings ---
SMTPServer=PT_UNICODE,0x0200
SMTPUseAuth=PT_LONG,0x0203
SMTPAuthMethod=PT_LONG,0x0208
SMTPUserName=PT_UNICODE,0x0204
SMTPUseSPA=PT_LONG,0x0207
ConnectionType=PT_LONG,0x000F
ConnectionOID=PT_UNICODE,0x0010
SMTPPort=PT_LONG,0x0201
SMTPSecureConnection=PT_LONG,0x020A
ServerTimeOut=PT_LONG,0x0209
LeaveOnServer=PT_LONG,0x1000
[IMAP_I_Mail]
AccountType=IMAP
;--- IMAP Account Settings ---
AccountName=PT_UNICODE,0x0002
DisplayName=PT_UNICODE,0x000B
EmailAddress=PT_UNICODE,0x000C
;--- IMAP Account Settings ---
IMAPServer=PT_UNICODE,0x0100
IMAPUserName=PT_UNICODE,0x0101
IMAPUseSPA=PT_LONG,0x0108
Organization=PT_UNICODE,0x0107
ReplyEmailAddress=PT_UNICODE,0x0103
IMAPPort=PT_LONG,0x0104
IMAPUseSSL=PT_LONG,0x0105
; --- SMTP Account Settings ---
SMTPServer=PT_UNICODE,0x0200
SMTPUseAuth=PT_LONG,0x0203
SMTPAuthMethod=PT_LONG,0x0208
SMTPUserName=PT_UNICODE,0x0204
SMTPUseSPA=PT_LONG,0x0207
ConnectionType=PT_LONG,0x000F
ConnectionOID=PT_UNICODE,0x0010
SMTPPort=PT_LONG,0x0201
SMTPSecureConnection=PT_LONG,0x020A
ServerTimeOut=PT_LONG,0x0209
CheckNewImap=PT_LONG,0x1100
RootFolder=PT_UNICODE,0x1101
Account=PT_UNICODE,0x0002
HttpServer=PT_UNICODE,0x0100
UserName=PT_UNICODE,0x0101
Organization=PT_UNICODE,0x0107
UseSPA=PT_LONG,0x0108
TimeOut=PT_LONG,0x0209
Reply=PT_UNICODE,0x0103
EmailAddress=PT_UNICODE,0x000C
FullName=PT_UNICODE,0x000B
Connection Type=PT_LONG,0x000F
ConnectOID=PT_UNICODE,0x0010

Wow, even if we were to find out what to add to the PRF, it turns out each user mailbox has it's own unique server name (aka Virtual Connection Point). I cannot believe two departments of Microsoft aren't talking to each other!!!! ..... wait, that always
happens. 1 week later and probably 100 hours later I am just going to create a simple how-to for each user.
Here is the link I just found explaining the "virtual connection points". http://www.blackmanticore.com/2c209fbaa93ae6cf8f8dac5b50281f2e
I'm sure NEXT YEAR Microsoft will catch up with itself and add this option/feature in the Office Customization Tool to create PRF files that will actually work with their services.

IPhone mail app is not pushing Office 365 emails to show in my lock screen

Hello,
I transferred from one college to another last semester and set up my iPhone to receive school emails as I had at my previous school. Both colleges use the same email system, Microsoft Office 365. At my first college, my email functions worked perfectly fine, and everything showed up in my lock screen as I had set it to do. But upon transferring, only my personal emails would push to the lock screen. That semester, this issue caused me a good amount of trouble. Professors would email me asking if I could stop by their office between certain hours during the day, but only much later would I receive the email, and their office hours were long over. I am the type who checks her lock screen for notifications during the day, and only when I'm bored or have a certain purpose in mind do I unlock it, so I -desperately- need a way to resolve this issue. Does anyone have any tips or suggestions?

Mail has to be running in order for you to be notified of new mail. It doesn't need to have any windows open. If you're sure that it is running in the background, open the Notifications preference pane and check the settings for Mail.

Blackberry Office 365 email calender & contacts sync

Hey Guys
I'm looking to hook my Blackberry Bold up with Office 365.
From what I've learnt so far out of the box I can sync email using POP3 or IMAP4.
However, I would like to sync my calendar and contacts too. I understand I need BlackBerry® Enterprise Cloud Services to do this.
I can see that I can turn that service on in my Office 365 account.
However, do I need to purcahse BlackBerry® Enterprise Cloud Services from Blackberry as well?
What else will I need to get it going do you guys think?
Any help/advice would be greatly appreciated.
Kind Regards
Aaron

Hello montech;
Welcome to the forums and thank you for your question.
All necessary BlackBerry Business Cloud Service documentation can be located on the BlackBerry website. The following are links to that documentation.
BlackBerry Business Cloud Services Documentation
Business Cloud Services Information Portal
Business Cloud Services How To
Let us know if you have any further questions regarding this specific request.
BlackBerry Documents
BlackBerry Knowledgebase
MAD-VIKING

Office 365 : Email distribution group

Hi,
We have a scenario where user will create a list item in Office 365 SharePoint 2013 and when the list item is created, an email will be sent through a designer workflow.
The list item will have a column (people and group column ? ) where the user will add the distribution group to which the email should be sent. Can we create the distribution groups in exchange online containing external users (users not from domain..they
can be gmail, yahoo etc) and use them in people and group column in sharepoint.
If not, how can this be achieved ?

Hi,
According to your post, my understanding is that you wanted to use external user in people and group column in SharePoint Online.
First, we need to add external user to the site. Please refer to:
Office 365 & SharePoint 2013 Online: Managing external users
Then we can create a list and add People/Group column.
Finnaly, we can select the external user in the column:
Best Regards,
Linda Li
Linda Li
TechNet Community Support

Labview VI configuration to send to Office 365 email server

We are using Labview 8.5 and had a VI configured with the IP address of the email server we had here in order to receive status alerts. We have moved to Microsoft's hosted Office 365 solution. Does anyone know what I would use for the email server in this case?

There should be a host name for the server. You should be able to use that.
Mike...
Certified Professional Instructor
Certified LabVIEW Architect
LabVIEW Champion
"... after all, He's not a tame lion..."
Be thinking ahead and mark your dance card for NI Week 2015 now: TS 6139 - Object Oriented First Steps

Using Lync server 2010 with office 365 email in the cloud

We have a 5 year old install of Lync server 2010 in house that interacts with a local install of exchange 2008 via unified messenger. If down the road we want to try email in the cloud like office 365 can we still keep our local Lync server install? Thanks in advance.
This topic first appeared in the Spiceworks Community

I am reporting back with my solution. I can now confirm that one can have Lync servers on-premises with Exchange Online using Office 365 and the Lync Phone Edition devices will work. Contact search, calendar (although it only shows the day's
Lync meetings), and visual voice mail all work.
Summary of fix: AD FS certificates have to be issued by CAs that Lync Phone Edition trusts.
The problem was when the Lync Phone Edition came back and tried to log in through AD FS. Since we had single sign-on with Office 365 set up before we even ventured down the Lync path, the certificates for AD FS weren't issued by a CA that Lync Phone
Edition trusted. Getting new certificates solved the issue. (They were issued by the same CA that did the "external web" certificate on the Lync Front End in case that matters.)
I tried hard to get the phones to trust the original certificate first, putting it in Active Directory using the
certutil -dsPublish method, putting the original CA on the Lync Web Services trusted list using
Set-CsWebServiceConfiguration. But nothing seemed to work until I finally just gave up and got a new certificate issued. I am now running without any certificates listed in Active Directory nor any explicitly listed in Lync's Get-CsWebServiceConfiguration
and it works great.
The Technet articles are woefully out of date when it comes to the trusted CA list, but here's a link to the list of trusted CAs (with the updated firmware): http://blog.schertz.name/2014/10/lync-phone-edition-and-public-certificates/

How to Keep my Email status as Unread in Outlook which i already Read in My BBQ10 with BIS Office 365 Email configuration

Dear Support
I replace my old blackberry with BB Q10 and using BIS configuration for Microsoft Exchange Online Offce 365 Email setup.
I use to check tocheck my email both on Microsoft Outlook as well as in my BB Q10.
My requirement to keep the email as Unread in my Oulook which i already read in my BB Q10. In my old blackberry i was able to achieve this by Turing OFF my WIRELESS RECONCILLATION option in Email option setup.
I need you help to achieve this setting in my new Q10 blackbrry for my business email accounts.
Rizwan Ashraf

The Q10 is not using BIS any longer, and if you read the message, the "read" state of the message will sync to your Outlook.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Outlook 2013 (Office 365 Install) unable to set Default Mail Client

After installing Office 2013 via Office 365 for Business, the installation is unable to set Outlook as the default mail client. Message appears after each system reboot:
"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client."
When going into Control Panel and manually set the Outlook client as the default, the setting does not take. After a reboot, the warning message reappears.
Anyone else having the same issue?

MJ
No but then again it is a Beta. Did you clean install or update? 9926 seems to be relatively stable.
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Office 365 Email Encryption - Is it Available to Test in Trial Version?

I have tried to set this up using the trial version. It seems that I did the set up correctly, but I don't see the option in the GUI when trying to make the rule.
YOGA2 >Set-IRMConfiguration -InternalLicensingEnabled $true
WARNING: The command completed successfully but no settings of 'ControlPoint Config' have been modified.
YOGA2 >Get-IRMConfiguration
InternalLicensingEnabled : True
ExternalLicensingEnabled : True
JournalReportDecryptionEnabled : True
ClientAccessServerEnabled : True
SearchEnabled : True
TransportDecryptionSetting : Optional
EDiscoverySuperUserEnabled : True
RMSOnlineKeySharingLocation : https://sp-rms.na.aadrm.com/TenantManagement/ServicePartner.svc
RMSOnlineVersion :
ServiceLocation : https://8e738556-abf4-4e2d-9c1e-71540ef281ba.rms.na.aadrm.com/_wmcs/certification
PublishingLocation : https://8e738556-abf4-4e2d-9c1e-71540ef281ba.rms.na.aadrm.com/_wmcs/licensing/publish.
asmx
LicensingLocation : {https://8e738556-abf4-4e2d-9c1e-71540ef281ba.rms.na.aadrm.com/_wmcs/licensing}
YOGA2 >Test-IRMConfiguration -Sender [email protected]
Results : Checking Exchange Server ...
- PASS: Exchange Server is running in Datacenter.
Loading IRM configuration ...
- PASS: IRM configuration loaded successfully.
Retrieving RMS Certification Uri ...
- PASS: RMS Certification Uri:
https://8e738556-abf4-4e2d-9c1e-71540ef281ba.rms.na.aadrm.com/_wmcs/certification.
Verifying RMS version for https://8e738556-abf4-4e2d-9c1e-71540ef281ba.rms.na.aadrm.com/_wmcs/certification
- PASS: RMS Version verified successfully.
Retrieving RMS Publishing Uri ...
- PASS: RMS Publishing Uri:
https://8e738556-abf4-4e2d-9c1e-71540ef281ba.rms.na.aadrm.com/_wmcs/licensing/publish.asmx.
Acquiring Rights Account Certificate (RAC) and Client Licensor Certificate (CLC) ...
- PASS: RAC and CLC acquired.
Acquiring RMS Templates ...
- PASS: RMS Templates acquired.
Retrieving RMS Licensing Uri ...
- PASS: RMS Licensing Uri: https://8e738556-abf4-4e2d-9c1e-71540ef281ba.rms.na.aadrm.com/_wmcs/licensing.
Retrieving RMS Licensing Uri ...
- PASS: RMS Licensing Uri:
https://8e738556-abf4-4e2d-9c1e-71540ef281ba.rms.na.aadrm.com/_wmcs/licensing/publish.asmx.
Verifying RMS version for https://8e738556-abf4-4e2d-9c1e-71540ef281ba.rms.na.aadrm.com/_wmcs/licensing ...
- PASS: RMS Version verified successfully.
Verifying RMS version for
https://8e738556-abf4-4e2d-9c1e-71540ef281ba.rms.na.aadrm.com/_wmcs/licensing/publish.asmx ...
- PASS: RMS Version verified successfully.
Creating Publishing License ...
- PASS: Publishing License created.
Acquiring Use License from RMS Licensing Uri
(https://8e738556-abf4-4e2d-9c1e-71540ef281ba.rms.na.aadrm.com/_wmcs/licensing/publish.asmx) ...
- PASS: Use License acquired.
OVERALL RESULT: PASS
- LZ

I don't know if I fixed it, but I found it. I had to click on "more options" to get to the extended menu with the option to add security, which was not in this TechNet article linked below.
https://technet.microsoft.com/en-us/library/dn569289.aspx
- LZ

New Video Office 365 Email Signature Manager

We’ve sponsored some big events already this year, but Ignite NZ will our first in New Zealand. During the first week of September, the Crossware team will have a stand at the first ever Ignite NZ and we’ve got a … Continue reading →
Read More
This topic first appeared in the Spiceworks Community

Wow, even if we were to find out what to add to the PRF, it turns out each user mailbox has it's own unique server name (aka Virtual Connection Point). I cannot believe two departments of Microsoft aren't talking to each other!!!! ..... wait, that always
happens. 1 week later and probably 100 hours later I am just going to create a simple how-to for each user.
Here is the link I just found explaining the "virtual connection points". http://www.blackmanticore.com/2c209fbaa93ae6cf8f8dac5b50281f2e
I'm sure NEXT YEAR Microsoft will catch up with itself and add this option/feature in the Office Customization Tool to create PRF files that will actually work with their services.

ON PREM Outbound emails showing in dummy non-configured office 365 account message flow trace

Dear Community,
We have an on-prem exchange 2013 server and an office 365 account which is completly standalone.
Whilst the office 365 account is standalone, it does feature the email address we use for on-prem (Ie. the domain name in office 365 account is not active for any office 365 services however has passed ownership verification thus it's just sitting there)
We DON'T use EOP nor do we have any connector rules on our on-prem system that go to office 365 however when I randomly went into the 'Message Flow Trace' section in our office 365 account, there is recorded outbound mail which was sent from our On-prem
server.
The ONLY mail that was recorded in the message Trace in Office 365 was emails we had sent from On-prem to other office 365 accounts (For example btconnect.com, and some of our clients whom also use office 365) .
How is office 365 picking up mail we've sent from our On-Prem server? Is there integration out of the box in exchange 2013 which auto interfaces with office 365? What on earth has happened here?
I'm really confused.
-------- For troubleshooting purposes...
Headers in the email which arrived in my personal office 365 account from the ON-PREM SERVER
Received: from AMSPR05MB065.eurprd05.prod.outlook.com (10.242.89.142) by
DBXPR05MB079.eurprd05.prod.outlook.com (10.242.138.22) with Microsoft SMTP
Server (TLS) id 15.1.93.16 via Mailbox Transport; Thu, 5 Mar 2015 16:16:31
+0000
Received: from DBXPR05CA0014.eurprd05.prod.outlook.com (10.255.178.14) by
AMSPR05MB065.eurprd05.prod.outlook.com (10.242.89.142) with Microsoft SMTP
Server (TLS) id 15.1.99.14; Thu, 5 Mar 2015 16:16:30 +0000
Received: from DB3FFO11FD028.protection.gbl (2a01:111:f400:7e04::145) by
DBXPR05CA0014.outlook.office365.com (2a01:111:e400:9434::14) with Microsoft
SMTP Server (TLS) id 15.1.106.15 via Frontend Transport; Thu, 5 Mar 2015
16:16:29 +0000
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by DB3FFO11FD028.mail.protection.outlook.com (10.47.217.59) with Microsoft
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From: Jake Ives <[email protected]>
To: Jake Ives <[email protected]>
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MX records are not set to office 365, the MX is pointing directly to the on-prem exchange server.
The problem is; Office 365 Mail Delivery Trace is displaying mail we've sent via our On-Prem server - We are having trouble understanding why this is happening.
To clarify, the message tracer in Office 365 is displaying outbound mail (Which for example, a user has sent out from their outlook) BUT only outbound mail which is being sent to other office 365 users.
We do not have mail on office 365, only on-premise hence the reason why we are flabbergasted to why the mail we are sending out would be displaying on the office 365 message tracer.
To further clarify, we are only seeing addresses in the office 365 message trace which belong to recipients whom use office 365 for their mail.
Hope this makes sense.
getting messy O365 users to another O365 you mean?
You mentioned if they send email using their MS Outlook Client.
I'd suggest you to send another email to the same recipient but using OWA
There may have been an office 365 connector in Outlook.
Where Technology Meets Talent

IPhone deleting Office 365 exchange email randomly - email threading or sorting

I had reloaded my Office 365 email account onto my iPhone and didn't have anymore problems until this week..
I believe that I finally figured out the conflict problem between Office 365 Outlook and iPhone.
Microsoft allows grouping of email chains by subject. Microsoft calls it "conversations". On Office 365 I had "conversations on".
Apple to make sure its different calls grouping of emails by subjects "threading". My iPhone had threading off. I believe that when I downloaded and installed Apple iOS 6 it reset my mail settings to a default setting of "threading off". I will bet that the previous time OS 5 had an update that also reset "threading off". When I reinstalled Office 365 mail as instructed by Microsoft onto my iPhone I'll bet that it took "conversations on" and set "threading on"
What appears to happen is if I respond using my Office 365 account on my pc everything is okay. When I respond to a chain of emails using my iPhone it goes to sync "sent mail" with Office 365 sent emails, since threading was off it doesn't know what to do, so it eliminates all conflicts, doesn't send the email and deletes the group from Office 365 Outlook so that everything is in sync as far as the iPhone is concerned..
I have lost all grouped emails from inbox and sent box for this week. I could turn off both "threading" and "conversations"?
Any Idea's?

Office 365 is still very buggy, this has been an issue with several 365 users on iphone as well as android

CF10 office 365 email settings result in undelivered mail

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