Chanding Company's email Domain & Workflow Mailer

EBS 12.1.3
Due to changes in the business, all email addresses need to be updated to a new domain. eg [email protected] -> [email protected]
How is best to handle this to ensure notifications still get properly processed?

user799458 wrote:
EBS 12.1.3
Due to changes in the business, all email addresses need to be updated to a new domain. eg [email protected] -> [email protected]
How is best to handle this to ensure notifications still get properly processed?Hi,
Notification mailer is'nt dependent on the domain. It depends on the SMTP server. The job of Notification mailer is to just hand off outgoing mail to SMTP.
Thanks

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Unwanted emails from workflow mailer

Hi,
Users are getting thousands of emails thorugh mailer which was failed 2 months back.
Please let me know how can i trouble shoot this issue.

Hi,
Please see if these documents help.
Note: 736508.1 - How to Cancel Email Notifications for Particular Workflow Type
Note: 372933.1 - How to purge e-mail notifications from the workflow queue so the e-mail is not sent
Note: 847889.1 - Stop Workflow Notification Emails During Clone
Note: 828812.1 - How To Stop Old Outbound Workflow Notification Email Messages During Clone Activity
Note: 603003.1 - How To Remove Workflow Data On A Test Or Cloned Instance
Thanks,
Hussein

Primary email domain name change

We are going to be changing our company's email domain name shortly in order to make it shorter. We are running Exchange 2010, mostly Outlook 2010, on a mostly Server 2008 domain but still running in 2003 mode. We have a trust with a sister company
and until they upgrade to 2008 we cannot upgrade.
As an example we are changing our domain name from @microsoftcontoso.com to @contoso.com.
I am testing in my machine and set exchange & our spam filters to accept email from contoso.com. I also changed my primary email address to be @contoso.com. I tested to my personal email and my new emails are coming from the correct email address.
My issue lies in the fact that my Outlook client still shows my email address as @microsoftcontoso.com. If I create a new outlook profile on a new computer, it does show it as being just @contoso.com.
My question is how do I mass update everyone's Outlook in order for their Outlook client to show their new domain email address? My fear is people will get confused and think they have the wrong address.
Thank you for any help provided.

Hi,
Based on my research, group policy can help Outlook sync the new primary email address.
For more information, you can refer to the following similar thread:
http://social.technet.microsoft.com/Forums/exchange/en-US/aa15d1c5-5d28-4f72-b698-038c90264876/sync-outlook-after-changing-primary-email-addresses-on-exchange-2010?forum=exchange2010
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

How can I find my email in Apple Mail from before my company switched hosting providers? People with Outlook have all of their old and new emails. My old emails have vanished from Apple Mail.

How can I find my email in Apple Mail from before my company switched hosting providers? People with Outlook in my company have all of their old and new emails. My old emails have vanished from my Apple Mailbox on my macbook and other Apple devices. I do not have my mail backed up in time machine recently nor did I export my emailbox recently. Any ideas?

Try looking in your User folder.
Either hold down the option key while using the Finder “Go To Folder” command and select your user Library in your home folder or use the Finder “Go To Folder” command and enter ~/Library/Mail/V2
If you prefer to make your User library permanently visible, use the Terminal command found below.
Show User Library
You might want to bookmark the command. I have to use it again after every update. I have also been informed that if you drag the user library to Finder it will remain visible.

Edit Workflow Mailer - Purchase Order Email Subject

Hi,
We have configured the workflow mailer to enable reminders to be sent out to approvers which relate to Purchase Order approvals that have not been responded to.
However, as well as a reminder email being sent, there is also an email telling the approver that the previous email has been canceled. This has a the email subject prefixed with "Canceled:"
Our problem is that users are seeing this and thinking that the Purchase Order has been cancelled. We therefore want to either edit the subject of this email, or stop it being sent.
Any help/advice would be appreciated.
Thanks,
John

JOhn
I think this mail is sent by the workflow mailer using the item type System Mailer. This is auto generated notification when the notification itself is canceled or retired. You can customize the subject there based on the source.
Thanks
Nagamohan

Sending mail from my personal email domain name.

Hi,
I'm fairly new to Macs and OSX and can't work out how to configure my mail properly. My mail works fine with my [email protected] email address, connecting to my mac mail and happily sends and receives messages.
I also have my own domain name which I have configured to forward all email to it to my user@mac .com. So far so good, but how can I have the ability to send email from my personal email domain and send it through the mac mail. My domain doesn't have it's own mail server etc.. it just forwards mail.
I would like to be able to have the option to send mail either from my [email protected] or my [email protected]
Hope this makes sense and many thanks in advance.
Alan

Go to your email settings and remove email integration and then reintegrate the ID again.
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

Trigger mail to vendor's company correspondence email for debit memos

Hi
We are issuing output for debit memos through MR90 for external send (nacha = 5)
An email is sent to the vendor's email id maintained in the first page of XK02. However the email needs to be sent to the company correspondence email id (LFB1-INTAD). The print program is standard and we couldn't find any BTEs being used during the transaction MR90. Please suggest solutions.
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Pushpraj

it is due to some configuration and not becoz of coding

WORKFLOW MAILER-OVERRIDE SETTINGS

Hi All
I have a R12.1.3 EBS instance
I have set the override email address successfully but still the end users are complaining that they are getting the workflow emails
How can i check
server-linux x86-64
db-11.2.0.4

Nitin_Intg wrote:
Hi All
I have a R12.1.3 EBS instance
I have set the override email address successfully but still the end users are complaining that they are getting the workflow emails
How can i check
server-linux x86-64
db-11.2.0.4What are the steps you followed to set up the override email address?
Did you receive a verification code?
Workflow Mailer Does Not Deliver Verification Code For Override Address 12.1.X [ID 1266681.1]
Can Not Set Test Override Email Address In Notification Mailer After Atg.H Rup3 [ID 377416.1]
Workflow Mailer does not deliver Verification Code for Override Address when Override is set to an Outside Domain [ID 734062.1]
Thanks,
Hussein

Thunderbird fails to send email when "Scan email for junk mail" option is checked in Server Admin

I have 2 clients that need to send mail through my server, one Mac and one Windows. The Mac uses apple mail and the Windows machine uses Thunderbird.
Apple Mail will send fine, it is set up for "Use Default ports 25, 465, 587" and "Use SSL" and "Authentication: MD5 Challenge-response".
Thunderbird refuses to send and I don't even see any errors showing up in the Console on the OS X server under smtpd entries.
If I uncheck the "Scan email for junk mail" option on the server, then Thunderbird will send fine.
Thunderbird is set up as: "smtp port 587 (default)" "connection security: STARTTLS" "Authentication method: Encrypted Password"
May or may not be relevant: I use virtual domains as well as aliases.
Server: Mac OS X Server version 10.5.8

Solved it, looks like maybe the smtpd settings for sasl authentication may not have been correct. I followed everything in http://osx.topicdesk.com/content/view/38/41/ the "Frontline Spam Defense for OS X server" guide and now can send mail just fine from Thunderbird Winodws and from Apple Mail.

Error Message While Trying to Send email from Mac Mail...

hello. i have been following the discussion board from some time, and finally made my first mac purchase. only 3 days old.anyways, i am trying to send mail from my .mac email account. i paid for the 1 year subscription,so i know my subscription status is still up to date. however, when trying to send an email using the Mac Mail application,i get this error..
Error
This message could not be delivered and will remain in your Outbox until it can be delivered.
the connection to the server "smtp.mac.com" on port 25 timed out.
can someone help me?
my isp is: Cox
location: Virginia, USA
just incase someone needed that. oh yes,i can also receive mail, but i just can not send any emails. i was trying to send an email to a "gmail" acct,and i also attached a 2mb pic.thank you to anyone who can assist me.

This error message indicates your ISP blocks the use of SMTP servers that are outside of their network (or not provided by the ISP) on Port 25 which is the default/common port used by SMTP servers. Some ISPs allow the use of an authenticated SMTP server only that is outside of their network (such as the .Mac SMTP server) on Port 25 but some block its use regardless.
These restrictions are in place as part of an overall effort to prevent spam emanating from the ISP's domain.
Are you also accessing an email account with the Mail.app that is provided by Cox and if so, are you able to send messages with this account?
Something to try.
Go to Mail > Preferences > Accounts and under the Account Information tab for your .Mac account preferences at the SMTP server selection, select the Server Settings button for the .Mac SMTP server.
Enter 587 in place of 25 in the Server Port field and when finished, select OK to save the changed setting.
If this doesn't resolve it and you aren't accessing your Cox email account with the Mail.app, you need to create your Cox email account in Mail or at least add Cox's SMTP server and select/use Cox's SMTP server to send messages with your .Mac account which is invisible to all recipients.

How to configure oracle alerts to use Workflow mailer?

Hello Guys:
We were trying to setup oracle alerts using workflow mailer. I have created a dedicated mailer for handling oracle alerts related mail.
Here is what I need to clarify:
1. Having setup a new mailer for Oracle alert do I have to still configure the Options in Oracle Alerts. This is where you choose which type of mail u want to use ( like Unix mail,Windows NT mail )
2.How do I tell oracle alert to use the new mailer that I created exclusively for this? While creating the mailer at some point I remember putting ALR in configuration form.
I am on 11.5.10 CU2. I am on 11i.ATG_PF.H
Regards,
Bala

Hi Hussain:
Based on the note I realised that my oracle alerts will user unix sendmail. But then If u go to " Oracle Alert Options "
-- > Mail systems -- I check Unix send mail
-- > Mail server options ( Do I have to fill this section? )
My guess is that the send mail will post the email to a IMAP account ( I created oraclealert account ) and IMAP account will push the alert email to Recipient
Mail Database/Server Name --- imap.mydomain.com
Mail Priority --- Normal
Accounts
Application Installation username Password
Blank ** Blank ** oraclealert pwd
Blank ** Blank ** oraclealert pwd
** - It wont allow me to choose an application.
Is there a simple test to make sure that my oracle alert is working or not? I appreciate your help.
Regards,
Bala

Is there a way to show only flagged email on iOS Mail?

I use Exchange 2007 at work with Outlook 2010. I also use my iPad to connect to my company Outlook Web Access. On the iPad I am able to mark a message as flagged. I use the flag on a message to indicate that there's some action that I need to take on the email. After I skim my inbox and flag all the emails with actionable items in them I go to my smart folder in Outlook which shows only my flagged messages so I can focus on those with actionable items. I noticed on IOS Mail there does not seem to be such smart folders and there seems to be no way to view only messages which are flagged.
Can someone please explain how to do this on the iPad. It is very important to me. In fact, it's so important, that I would switch to Windows Phone platform just to have this one feature.
Thanks!

I too would love to filter my inbox down to just flagged emails - I'm on iPad 3 with latest iOS, though it seems latest OS is not the problem, but rather a simple oversight in usability, and more important productivity.
On the note of productivity, why does it take SO MANY clicks to flag an email on iPad mail? Have to hit Edit > mark the email > Mark > Flag. I count three superfluous taps there. There should be a swipe action on the left (much like the swipe and Delete on the right hand side of the email heading) for flagging. And a simple little flag symbol at the top to hit when I want to see only flagged mails. Productivity should be the name of the game.
I also realise that venting in this forum probably isn't the best place for it...

Issue in workflow mailer configuration

Hi all,
I have to configure notification mailer, for that I have an IP address of smtp server and an email username and password. Using these 3 details I can configure the mail in MS Outlook and send/recieve mails. When I give the same details in Notification mailer page, I am getting relaying denied error. Please help me in resolving this.
Our environment is R12.1.3 on AIX 6.1
Regards,
Charan

Hi,
Thanks for the reply. Error is below
FAILURE: javax.mail.SendFailedException: Sending failed; nested exception is: class javax.mail.SendFailedException: Invalid Addresses; nested exception is: class javax.mail.SendFailedException: 554
5.7.1 <[email protected]>: Relay access denied Parameters {{OUTBOUND_USER=test@gov.***, FROM=Workflow Mailer, REPLYTO=test@gov.***, OUTBOUND_SERVER=10.10.10.10, OUTBOUND_PASSWORD=*****,
COMPONENT_ID=10006}}
Regards,
Charan

Regarding Workflow mailer error

Hi
Could anyone teach me how to troubleshooting these errors in log of mailer?
My customer made mailer available through OAM and could send notification.
However, a lot of errors were found in log of mailer.
Quote
[Nov 7, 2011 8:33:55 PM JST]:1320665635770:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:10.140.102.13:73020:1320665633553:10:EXCEPTION:[SVC-GSM-WFALSNRSVC-133833 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10011
[Nov 7, 2011 8:33:54 PM JST]:1320665634490:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.140.102.13:73020:1320665634490:11:ERROR:[SVC-GSM-WFALSNRSVC-133833-10005 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:10consecutive errors occurred
[Nov 7, 2011 8:33:57 PM JST]:1320665637002:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.140.102.13:73020:1320665634490:11:ERROR:[SVC-GSM-WFALSNRSVC-133833-10005 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
<af type="tenured" id="106" timestamp="Nov 07 20:33:58 2011" intervalms="3796.734">
<minimum requested_bytes="98320" />
<time exclusiveaccessms="0.032" meanexclusiveaccessms="0.032" threads="0" lastthreadtid="0x3225CB00" />
<refs soft="399" weak="183" phantom="0" dynamicSoftReferenceThreshold="9" maxSoftReferenceThreshold="32" />
<tenured freebytes="0" totalbytes="18192896" percent="0" >
<soa freebytes="0" totalbytes="18192896" percent="0" />
<loa freebytes="0" totalbytes="0" percent="0" />
</tenured>
<gc type="global" id="106" totalid="106" intervalms="3796.788">
<expansion type="tenured" amount="3553280" newsize="21746176" timetaken="0.000" reason="insufficient free space following gc" />
<finalization objectsqueued="27" />
<timesms mark="22.192" sweep="0.514" compact="0.000" total="23.115" />
<tenured freebytes="6622496" totalbytes="21746176" percent="30" >
<soa freebytes="6405408" totalbytes="21529088" percent="29" />
<loa freebytes="217088" totalbytes="217088" percent="100" />
</tenured>
</gc>
<tenured freebytes="6524176" totalbytes="21746176" percent="30" >
<soa freebytes="6383376" totalbytes="21605376" percent="29" />
<loa freebytes="140800" totalbytes="140800" percent="100" />
</tenured>
<refs soft="214" weak="167" phantom="0" dynamicSoftReferenceThreshold="9" maxSoftReferenceThreshold="32" />
<time totalms="23.241" />
</af>
[Nov 7, 2011 8:34:29 PM JST]:1320665669022:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[ComponentMonitor,5,main]:10.140.102.13:73020:1320665606034:1:EXCEPTION:[SVC-GSM-WFALSNRSVC-133833 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10005
[Nov 7, 2011 8:34:36 PM JST]:1320665676474:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:10.140.102.13:73020:1320665676474:12:EXCEPTION:[SVC-GSM-WFALSNRSVC-133833 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:(BusinessEvent{name=oracle.apps.fnd.cp.gsc.SvcComponent.start, key=SVC:07-NOV-2011, priority=50, correlationId=null, sendDate=Mon Nov 07 20:34:29 JST 2011, receiveDate=null, From Agent: , To Agent: , Last Subscription= , Error Message=null, Error Stack=null, CONTAINER_TYPE=GSM, CONTAINER_PROCESS_ID=133833, COMPONENT_ID=10005, [email protected], BES_PAYLOAD_OBJECT=false})
[Nov 7, 2011 8:34:46 PM JST]:1320665686481:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:10.140.102.13:73020:1320665676474:12:EXCEPTION:[SVC-GSM-WFALSNRSVC-133833 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.handleComponentEvent(int, String, String)]:Successfully retrieved component details from the database
[Nov 7, 2011 8:34:46 PM JST]:1320665686614:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[BES Dispatch Thread,5,main]:10.140.102.13:73020:1320665676474:12:EXCEPTION:[SVC-GSM-WFALSNRSVC-133833 : oracle.apps.fnd.cp.gsc.SvcComponentContainer.onBusinessEvent(BusinessEvent)]:Successfully handled component event, oracle.apps.fnd.cp.gsc.SvcComponent.start, for component 10005
[Nov 7, 2011 8:34:46 PM JST]:1320665686772:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.140.102.13:73020:1320665686772:13:ERROR:[SVC-GSM-WFALSNRSVC-133833-10005 : oracle.apps.fnd.wf.bes.AgentListenerProcessor.read()]:10consecutive errors occurred
[Nov 7, 2011 8:34:46 PM JST]:1320665686812:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[inboundThreadGroup1,5,inboundThreadGroup]:10.140.102.13:73020:1320665686772:13:ERROR:[SVC-GSM-WFALSNRSVC-133833-10005 : oracle.apps.fnd.cp.gsc.Processor.performError(ProcessorException)]:Maximum number of errors have occurred for this processing thread.
[Nov 7, 2011 8:35:29 PM JST]:1320665729053:-1:-1:svdbdc006:10.140.102.13:-1:-1:1:20420:SYSADMIN(0):-1:Thread[ComponentMonitor,5,main]:10.140.102.13:73020:1320665606034:1:EXCEPTION:[SVC-GSM-WFALSNRSVC-133833 : oracle.apps.fnd.cp.gsc.SvcComponentMonitor.startAutomaticComponents()]:Starting automatic component 10005
<af type="tenured" id="107" timestamp="Nov 07 20:35:36 2011" intervalms="98237.510">
<minimum requested_bytes="98320" />
<time exclusiveaccessms="0.024" meanexclusiveaccessms="0.024" threads="0" lastthreadtid="0x330E6900" />
<refs soft="483" weak="329" phantom="0" dynamicSoftReferenceThreshold="9" maxSoftReferenceThreshold="32" />
<tenured freebytes="0" totalbytes="21746176" percent="0" >
<soa freebytes="0" totalbytes="21605376" percent="0" />
<loa freebytes="0" totalbytes="140800" percent="0" />
</tenured>
<gc type="global" id="107" totalid="107" intervalms="98237.593">
<expansion type="tenured" amount="1048576" newsize="22794752" timetaken="0.000" reason="insufficient free space following gc" />
<finalization objectsqueued="25" />
<timesms mark="20.137" sweep="0.800" compact="0.000" total="21.178" />
<tenured freebytes="6998816" totalbytes="22794752" percent="30" >
<soa freebytes="6623520" totalbytes="22419456" percent="29" />
<loa freebytes="375296" totalbytes="375296" percent="100" />
</tenured>
</gc>
<tenured freebytes="6900496" totalbytes="22794752" percent="30" >
<soa freebytes="6671632" totalbytes="22565888" percent="29" />
<loa freebytes="228864" totalbytes="228864" percent="100" />
</tenured>
<refs soft="215" weak="169" phantom="0" dynamicSoftReferenceThreshold="9" maxSoftReferenceThreshold="32" />
<time totalms="21.265" />
</af>
I have checked the below notes,but I'm not clear.
761434.1 Workflow Mailer fails to star : Maximum Number Of Errors (100) Have Been Reached : WebSession.isSessionRecreated
333017.1 OWF.G Mailer just started dumping a OutOfMemoryError
Please teach me what's the meaning of errors and what we should deal with them.
Best Regards
Liying

Please post the details of the application release, database version and OS.
Please see these docs.
Java.Lang.Outofmemoryerror On Large Inbound XML Message [ID 560680.1]
Intermittently Notification Emails are not Received [ID 1315344.1]
OWF.G Mailer just started dumping a OutOfMemoryError [ID 333017.1]
Output Post Processor is Down With Error "Insufficient Free Space Following GC" [ID 885607.1]
Thanks,
Hussein

How to configure workflow mail service..

Hi Experts,
How to configure the workflow mail server.
I will tell you my requirement,
i have to configure email notification for oracle application R12.1.2 , all the emails related to administration should go to one email id, this email id is of gmail. I am not able configure it.
Oracle application : 12.1.2
Oracle Database : 11.1.0.7
Please help me.
Regards,
Mohd Mohtasham Jeelani

Please also see:
How To Configure Workflow Notification Mailer To Send Email Notification For Only One Workflow Item type/Process? (Doc ID 786647.1)
Configuring A Notification Mailer Based On A Specific Item Type. (Doc ID 415723.1)
After Upgrade R12.1.3 All Alerts Are Completing With Signal 11 (Doc ID 1438919.1)
Oracle Alert Response Processing Is Not Working After R12.1.3 Upgrade (Doc ID 1505620.1)
Thanks,
Hussein

Chanding Company's email Domain & Workflow Mailer

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