Change app world email in secondhand devise

I have bought a secondhand bb and when i went to use app world her email addy is installed for this 'smartphone' and keeps asking for her password, which she wont give to me, so please tell me how do i replace her email with mine?
i have tried just deleting hers and trying to over ride with mine but that doesnt work.

Of course you shouldn't be using her email and password!
Read this RIM Knowledge Base article to reset your device to the factory settings.
KB18998 How to reset a BlackBerry smartphone to factory defaults
After doing so, you will have a like new device which you can setup for yourself.
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Similar Messages

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    elc088 wrote:
    Hi
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    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

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    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
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    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

  • Unable to set up email, use BBM or App World

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  • EMAIL APP WORLD

    Hey guys, I have a blackberry 8520. I cannot set up email or app world. When i got to setup email there is no other option beside I want to use a work email account with a blackberry entreprise server this is the only option what do i do. Also i have the upgrade version and internet connection and app world wont download as it says that i dont have all the requirements. IF SOME ONE CAN HELP ME THAT WOULD BE GREAT?

    ryan-edmunds1 wrote:
    Hey guys, I have a blackberry 8520. I cannot set up email or app world. When i got to setup email there is no other option beside I want to use a work email account with a blackberry entreprise server this is the only option what do i do. Also i have the upgrade version and internet connection and app world wont download as it says that i dont have all the requirements. IF SOME ONE CAN HELP ME THAT WOULD BE GREAT?
    If you have a blackberry data plan,  go to options / advanced options / host routing table / menu key / register now.    check email set up and see if you have other options now
    >>>>>>>>>>>>>>>>>>>>>>>>~
    Hope I was able to help
    If you have received information that has helped you out, please give them Kudos.
    If your problem has been solved, please click on the post that resolved the issue

  • Help wrong email add in blackberry app world!!!!!

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    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • When I attempt to download an app my email address isn't there, the other ipad users is there.  How do I change the email address so I can enter my password?

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