"Change country" button not working on iPad mini

I need to change my apple ID's country on my ipadmini. I already tried tapping settings>itunes and appstore>view apple ID>change country, but no country list is displayed at all to choose from. Does anyone know of an alternative method?

Hi there, I've just read that 1) you need to have zero credit balance 2) you need to have valid payment method for new country beforehand....and that if you don't have zero credit balance, you need to contact iTunes support for assistance. Sorry, first time ever replying and not sure if I've uploaded link correctly below! Good luck! :)
https://discussions.apple.com/message/20552814#20552814

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