Change country problems

I recently moved from the UK to Australia and need to change the country/region of my appstore id to reflect this. However when I go into the apple id, change country or region I click the button to make the change, the phone communicates for a moment but no selection list appears so I cannot select Australia as my country and carry on to enter payment details.
Could this be related to the fact that my UK card is no longer active and the appstore is waiting for a valid card before I can access to change the region and payment details? If so its seems like I'm stuck in a catch 22. This is starting to affect my business as I am beginning to not be able to update and use business apps because of this issue.
Please help!

Kyesia wrote:
Could this be related to the fact that my UK card is no longer active and the appstore is waiting for a valid card
Could very well be. Get an iTunes gift card, redeem that, change your credit card to "none". See if doing that fixes things.

Similar Messages

Changing country problem

Hello, I have a problem with changing my country, I tried all the solutions here but my problem is that they is no other countries in my list, just one country which is my old one : http://prntscr.com/7spdeq I dont know whats else to do. Thanks.

Your phone will work only with a sim card from the carrier that is branded to the phone. It is not country-specific but carrier specific.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Changing country - problem with cards

Just moved to Australia, cancelled my UK cards and now can't buy anything on iTunes because I need to have a UK card because my iTunes is registered for the UK region. So change region? Can't change region until I've entered a legitimate UK card, which of course I no longer have...
Feel totally stuck in limbo. Can anyone help out?
Thanks

There is the option of creating a new AUS account but then you will have issues with purchases made in the UK because you cannot crossover from one account to another.
This is related to the topic that keeps coming up regarding accounts and wanting to access content in app/iTunes stores in other countries. Just is not as seamless as it should be for us.

Change country - same Apple ID

There are four things that I do not understand about the problems faced when changing countries (France to the UK in my case) with the same Apple ID.
1. I understand from this site and others that I am obliged to repurchase my apps.
Why? - when I move, I don't leave everything behind (furniture etc) and repurchase?
2. I can view all my previous purchases in the iTunes Store for my iOS devices: when updates are downloaded, I notice the purchase date changes to the update date. So it seems that I CAN take my apps with me after all (... though I assume if I were to delete one of them I would have to repurchase? Is that how it works?)
3. The above does not apply to the Mac App Store: only purchases made AFTER I changed countries show up.
4. In the Mac App Store, older apps not in my purchase list sometimes won't update: my Mac says that an update is available but the 'install' it is greyed out. But other older apps update just fine.
I do not understand what is going on and would appreciate some advice, please:
A. why is there no general refund policy if the apps won't update when I change country? Do I have to contact each app provider and ask them for a refund in turn?
B. does anyone know which apps upgrade OK and which ones don't under the cirtcumstances described? - is there any general rule to tell me?
Thanks in advance for your help,
Nick

Go to this link:
http://phobos.apple.com/accountSummary
After signing in to your iTunes account, on the Apple Account Information page, click Change Country or Region. Enter the updated information and save your changes.
Hope this helps!

[Microsoft Store][Profile][Billing] How Do I Change Country/Residence for Microsoft Account? Editing Your Microsoft Account Profile for Microsoft Store. SOLVED: Change Home Location

Hello,
I am experiencing problems with using my Microsoft Account for billing and purchasing apps in Windows store.
I am using my old WLID that I've created several years ago, and I have obsolete information including my country residence there. Now when I go to
https://billing.microsoft.com, I see that I have 2 profiles:
Personal profile: US
Business profile: Russia.
Now the problem is that I want my personal profile be changed to Russia as well. Having US in the profile makes it impossible to make purchases from Microsoft Store because Store does not allow for changing country when making purchases via PayPal.
Currently I have this information:
I need the Country/Residence information to be changed to Russia. How do I do that?
I am stuck.
How do I change country for my Microsoft Account?
If it's not possible, would I be able to continue using my Microsoft Account with old residence/country information while making purchases through a new Microsoft account where I have specified my current residence?
Or is it the same as with Windows Phone 7:
http://support.microsoft.com/kb/2692008
If yes, do I understand that I have to start all my 'virtual living' from scratch to use Microsoft Store? In other words, do I have to sign-in into Windows 8 with a new Microsoft Account that will have Russia specified as a Country/Region to purchase apps
from Microsoft Store?
If yes, can I use this new account only for purchasing apps while continuing to use my old account or all purchased apps are strictly tied to this new Microsoft Account I will use for purchasing?
Thank you.
Well this is the world we live in And these are the hands we're given...

Hello,
Thanks to
this post @ Microsoft Answers, I was able to make Microsoft Store use correct information of my current country residence.
//The drawback in my case was that I lost the possibility to pay with Paypal, although Paypal supports payments in Russia, and, most importantly, I lost access to US marketplace, all comments/reviews are now in Russian. What a bummer! Honestly, I'd
like to have access to US store... Seems like the only workaround it to switch Home location for the time I purchase an app and change back when the app is purchased.
To change the Country/region data used for Payment and Billing in Microsoft Store,
Press WindowsKey+W to show Start screen and focus on searching in
Settings.
Type 'region' (without quotes) and open Region dialog box when found.
In the Region dialog switch to Location tab and change the country of choice in the
Home location drop-down list.
Click OK to apply changes and make them effective.
Open Store and press WindowsKey+I to show settings charms then choose
Your account.
In the Your account screen click Add payment method to configure your payment settings that will be used for purchasing apps from Windows Store.
Notice Country/region value has changed.
This country will be specified in Country/residence within Payment and Billing in Microsoft Store app.
Well this is the world we live in And these are the hands we're given...

How to change country grouping of Wage Type

Hi Experts,
I am facing problem in scenario where I am creating a new Wage Type by copying it through the WT in the country grouping 08 - UK. but I want the new WT should appear under the country grouping 27 - HK. We have asked client to give the WT from country grpng HK but thy said it need copied thr WT availabale in country grpng 08.
Now I need to change the country grpng of newly copied WT so that i can assign it to expense type which falls under country grpng 27.
Please can anyone help me in changing country grpng for WT.
Thanks in advance.
Priyanka Dhuke

Hi Venkat,
I was doing that steps only. But my problem is diffrent.
As per u r example, I need create wage type YYYY under cntry grpng 27 by copying wage type XXXX which is under cntry grpng 08. When I'm cratng WT YYYY by cpoyng it frm wt XXXX it comes under 08 only where as i want tht under 27.
if i select cntry grpng 27 while gng into OH11 then i'm unable to get wt XXXX in the Original Wage Type field.
Hope this clear to you.
Thanks
Priyanka Dhuke

Unable to change country... How do i change it???

What you could do is create a Austrian account to make purchases from the Austrian ps store, and only to make purchases.
Continue playing using your Hungarian account. You will have no problems with dlc compatibility, and as long as both accounts are on the console, both accounts can play the games.
You could also check if there are any online providers of forint psn cards, and finance your Hungarian account using these. This is the best option if you have a Vita.

Helo everyone. I am permanently moved to another country (from Hungary to Austria) , but the problem is that i cant change my country in my account setings. I cant buy stuff, cant download, cant add funds to wallet. I want to change my billing information but if i cant change country i cant use my credit card... What should i do? Create another PSN account, but i have a lot if stuff on my current....

Can't change country

because a friend in belgium sent me a gift certificate with which i bought music. i live in USA. the gift certificate was an irregular amount, and i ended up with a small credit. i can't shop in the USA store without using the credit. but i can't use the credit alone b/c it is too small an amount. can't use my credit card because it is not valid in belgium! can't change country on credit card page...and the hampster wheel goes around. in 2 years i have yet to have a customer service rep. solve this problem. and i desperately want to shop, but can't! i will be so grateful fofr any ideas.

How small of a credit are you talking, here?
Why not just make a new USA account?

Macbook Pro 15 Change Country Code to get 11n and 300 Mbit/s

Hello All!
I have a question: how can I change Country Code on my MBP 15" to get wi-fi 11n mode and 300 Mbit/s (or at least 130) with my TL-WR1043ND router. I've changed the Region setting in the web interface of my router, but it didn't solve the problem. And there is a wonder but my macbook 13" has Country Code: X2 (sometimes FR) and use 11n mode with transmit rate: 130 Mbit/s. So, as for me, that is very strange dependence — Country Code and Connection Speed.
System info:
Router preferences:
Thanx!

So, I have MBP 15-inch, Mid 2010 and MB 13-inch, Mid 2009. And, as I said before, MB 13 doesn't have the problem with 11g mode, it has Contry Code X2 or sometimes FR, but never UA. And the MB13 is older then the MBP15. Maybe problem is in the router, but I don't know how figure out it. And I don't understand, at all, the dependence Transfer Rate and Country Code — why software is restrict connection speed of hardware?

Can't create iTunes account or change country of iTunes store

Hello,
I hope this is the correct place to post this question.
I am set up my iTunes account, and the problem I'm running into has to do with the 'country' setting.
Going through the account setup process, at the credit card information screen, I click the link in order to change countries. I select 'Canada', and click 'Change Country'. At this point I am sent back to the iTunes store main page, which is set to the United States.
If I scroll to the bottom of the main store page, and select 'Canada' to change the country setting manually, I get the error, "Could not complete the iTunes store request. The store may be busy. Check your internet connection or try again later."
I have checked my Norton Internet Security firewall settings. I have cleared the DNS cache. The iTunes store functions normally in other ways, i.e. I can play song previews.
If anyone can help me fix this problem it would be greatly appreciated!
Windows XP

Here are two things to try:
http://docs.info.apple.com/article.html?artnum=304084
Another fix for network related issues that is working for some was suggested by another discussions user here:
http://discussions.apple.com/thread.jspa?messageID=3111505

Can't change country for account

I recently moved from the UK, and though my cards are still attached to banks in there, they now have billing addresses in the US. So, I've dutifully gone off to my iTunes account to change the address details to my US billing address -- but it doesn't work!
Or it doesn't work all the way .... When I go to change country, selecting the US, I follow the onscreen instructions to change my card billing addresses. But after clicking "Done", I get an error saying my account was changed while I was editing it (errrr, yeah ....) and my details could not be saved (wha ...?).
Except some of the account details are saved: I've now got a US street address and phone number, but the town, post code, and (all importantly) country are still the old UK info. This is very interesting, but not very helpful. Nevertheless, no matter what I do, I can't seem to get the account details finally switched over to my US address.
Any thoughts? Is this some bizarre insoluble problem caused by having a UK card with a US billing address? (That would also be interesting, but very annoying!)
Cheers,
Carl

A couple things I'd like to mention since last posting.
First off, I called Apple again about my issue to see if they were getting close to fixing it. During the conversation the rep i spoke to suggested a work around. Basically, she pointed me to go back to the myinfo site and at the bottom where it says "Don't have an Apple ID?" link to click that and create a new one. So i did and set it all up as US (instead of Canada which it wasn't letting me change from). I went to iTunes and logged into the US store with my new ID and it of course pops up a window saying to verify the info and such and enter your form of payment(or select none). By doing this I was able to authenticate my iPhone and get it all up and working.
Now my initial concern with setting up a new Apple ID was that the music I had previously purchased with my other account while living in Canada would no longer play because I'd have to authenticate the new ID. So I tested it. When you download a song with a different ID and then click play, it does ask you to authenticate but I am still able to play my older songs too. They also all sync up to the iPhone just fine and all play just fine. So right now it's my recommended work around.
Little problem though. while I was able to make a new ID with a US address that showed up properly in iTunes, it still would not accept my credit card. My credit card is a Canadian card but I have changed it to a US billing address. iTunes, however, knows this and when you enter it in the payment options and click ok, it tells you that you must enter a valid US credit card. So all im doing now is buying iTMS gift cards with my credit card and then adding them to my new Apple ID when want to purchase something.
Hope this helps a bit.

Cant change country!

I cant change country in itunes, clicking the change country icon displays a menu containing countrys but when i
select one it goes straight back to the US-store! Please help me...

Ok. thanks for the information SirSvempa.
I tested myself to change to the US store, it worked. Then I changed back to the Swedish store again. It took some time but it also worked.
1. Do you get some sort of error message when not beeing able to access the Swedish store?.
2. Are you sure that you are logged in when you are trying to change country?.
I have never heard of this before. So I haven't got the perfect solution for you at this stage. Maybe you could try and re-install iTunes, or if there is an repair option when un-installing - try that.
And maybe it could be a firewall issue, or if you have changed your internet provider lately. These things CAN have an effect.
I'm sending a message to anyone who is reading this and has a solution to this problem - please help us out!.
Finally, you could also try and contact iTunes Store support:
http://www.apple.com/support/itunes/store/browser/
Message was edited by: Thomas Sjöholm

Trying to change country but keep getting "You have at least one incomplete pass. Passes must be completed before you change stores" How do i complete passes

Trying to change country but keep getting "You have at least one incomplete pass. Passes must be completed before you change stores" How do i complete passes

I have the same problem. I found the passes page but it does not show how to complete the passes.
BTW This is ridiculous. All I did was click an itunes link to an song I heard on a website and iTunes said, "This artist is in not in your countries iTunes store. Would you like to switch to another store to purchase?" I clicked yes and now I can't upgrade my apps, I can't switch back, I can't do anything.
Things I've tried:
• Turning on / off email notifications and clicking save.
• There is nothing else I can do on this page.

I have an ipad3 in India, I am unable to make purchases in AppStore as I am unable to change country details in credit card . Pls help how to do that?

Pls help I am unable to purchase from AppStore for ipad3 in India. I am unable to change country details in the credit card info while purchasing.

If you still have problem, you can contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html

Purchases disappeared after changing Country

I've been using Indian iTunes A/c for making App & Book Purchases. But when I changed country to India, the Purchased Apps list in Purchased Option (in iTunes) disappeared it said "You do not have any purchased apps available to download".
Please help me, coz I have many apps purchased...

PLZ, i have the same problem!!!!
did you fix it?
PLZ tell me about this.

Change country problems

Similar Messages

Maybe you are looking for