Change directory number on 7960

Question

Hi there,
I need to edit the directory number of a 7960 phone to 0009 but can't even get to the page that allows the change. Please help!!!
Thanks...
Lisa

Answer 1

Hi Lisa,
From ccmadmin;
Updating a Directory Number
Follow these instructions to update a directory number that is assigned to a specific phone.
Procedure
Step 1 Choose Device > Phone.
The Find and List Phones window displays.
Step 2 Enter search criteria to locate a specific phone.
A list of phones that match the search criteria displays.
Step 3 Click the name of the phone to update.
The Phone Configuration window displays.
Step 4 From the Directory Numbers list, click the line that you want to update.(Probably Line 1)
The Directory Number Configuration window displays.
Step 5 Update the appropriate settings (Directory Number in this case to 0009)
Step 6 Click Update.
Step 7 The change gets automatically applied to the phone after you click OK; however you can click Reset Devices. For more information, see the "Resetting a Phone" section.
Note: Devices restart as soon as possible. During this process, Cisco CallManager may drop calls on gateways.
From this good doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803ed74c.html#wp1019899
Hope this helps!
Rob