Change from Business to Personal Customer

When I got my mobile a few months I asked the salesman to change me from a business plan to a personal plan.  The bloke didn’t do it but now for a number of reasons I’ve sooked up and want to change from the business plan I’m on to the equivalent post-paid person plan.  AND, to be put on the new billing system with the new bill!!! Any suggestions as to how to do this with the least amount of hassle. I’m under contact but that shouldn’t matter.  I’m not asking to break my contract by terminating it or going on a lower plan. I want my 13 digit account number David Thodey.  And online account tools for business accounts are terrible.

hi Remark
I'd be more than happy to help you out with your request to have your Mobile phone changed from a Business account to a Personal plan in our new billing system.
As it does involve a little bit of background work, we will need to be able to  communicate offline.  If you can send me a PM we can get the ball rolling on this, so you can get your 13 digit account number up and running.
Looking forward to hearing from you  
Lindy, Social Media Team,
Telstra Digital Sales and Service

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    Message was edited by:
            siva narayana
    Message was edited by:
            siva narayana

    dear ayub,
    thanks for your reply and i will agree with you 100%
    here there is no point of bribe, its just motivating others to look into this.
    when you people are spending your valuable time on the issue, but not getting the right rewards also not look good since we have the point system here.
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  • Make SSD change from SELECTABLE to PERSONALIZED

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    Wrapped command --> 00A4040000
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    Wrapped command --> 80CA006600
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    Wrapped command --> 805000000892307E0954D65B2200
    Response <-- 0000109000248695546101020014C343BDBA9544AB1C5DF273D9E82A9000
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    Wrapped command --> 84820100101A431B62EF77F1D7389C9852B1EF31EA
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    mode_211
    enable_trace
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    establish_context
    establish_context
    card_connect
    card_connect
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    Wrapped command --> 00A4040008A000000003535041
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    Wrapped command --> 80CA006600
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  • Download changes from Business Catalyst

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