Change from wireless keyboard

I bought an imac on 19th Feb from Regent street store, London UK. When the imac was delivered, I realised that it has wireless keyboard and mouse. I want a normal keyboard and mouse. Of course after buying imac and all the software required for video editing, a student can't really afford to buy cells every other day. I want to know if under the 14 day period exchange policy, if I can give back the wireless keyboard and mouse and get normal ones.
Have been calling the regent street store for this several times.I am always on hold and no one picks up.No use other than losing my telephone money. The call centre *****. What should I do?Why can't apple give an email id to post complaints.It will save me from spending on calls which are never answered

Then I would make sure that I was still within the 14 day return policy and wipe the HDD clean and box everything up as if ready for a return. I would take it to the store and ask to speak directly to the store manager. I would explain that for a number of days you have tried to reach this store by telephone but cannot get anyone to answer. Ask if this is the normal business policy for this store? Ask for the names and telephone numbers of Apple Corporate so you can follow up with reporting this poor quality of service. I would then state my request to trade the keyboard and mouse for the wired versions. If the answer is no, then I would state that I am returning the iMac under Apple policy allowing a return within 14 days for dissatisfaction. Remain calm but firm in your conduct.
I am inclined to believe that the manager will set things right for you. If not, unfortunately they may try to charge you a restocking fee if you want to return the iMac. However, Consumer Protection laws, or even something as simple as the return policy for items purchased a bank card may be ways to avoid the restocking fee.
Dah•veed

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Hopefully this is the right place to get a satisfying answer. I got an iMac9,1 with a recently bought wireless keyboard (model No. A1314). Everything worked fine, until this morning. I started the iMac, logged in and found some (not all) of the keys giving the wrong signs. For instance, 'h' becomes ˙ and '0' (zero) becomes 0/ the ')' becomes ')?'. And so are more of the keys disfunctional. In my opinion it has nothing to do with the language- or keyboardsettings. Can someone help me please? In Dutch would be great, but English or German will do as well.
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Then I would make sure that I was still within the 14 day return policy and wipe the HDD clean and box everything up as if ready for a return. I would take it to the store and ask to speak directly to the store manager. I would explain that for a number of days you have tried to reach this store by telephone but cannot get anyone to answer. Ask if this is the normal business policy for this store? Ask for the names and telephone numbers of Apple Corporate so you can follow up with reporting this poor quality of service. I would then state my request to trade the keyboard and mouse for the wired versions. If the answer is no, then I would state that I am returning the iMac under Apple policy allowing a return within 14 days for dissatisfaction. Remain calm but firm in your conduct.
I am inclined to believe that the manager will set things right for you. If not, unfortunately they may try to charge you a restocking fee if you want to return the iMac. However, Consumer Protection laws, or even something as simple as the return policy for items purchased a bank card may be ways to avoid the restocking fee.
Dah•veed

Can not change from French Keyboard settings to another language

Just installed a user account (french) and for some odd reason every time i change the keyboard input to another language it still switches back or simply keeps on using the french input, even if i totally de-select it from the input list and leave only the language i want to use.
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ok i finally got rid of france and the french curse here
Your right to remove the prefs folder,
1-i moved it to the desktop, and noticed when i re-logged in what was in the pref folder,
2-then narrowed it down to the files that where again created automatically in the prefs folder for the keyboard input after i selected another country flag .
3- i then drag and dropped all the files from the previous prefs folder that had the com.apple etc, and i chose to replace what i refered, like for example my DOC prefs, and the rest i did not replace.
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Blue Screen of Death, from Wireless Keyboard

Alright, I've installed everything right, first thing I've done after installed windows was install drivers with Mac OS disk, and it accepted seeing my keyboard just fine. It was doing well for use. I then updated my windows, updated all the programs I installed, and shut it down, this information is probably irrelevant.
Anyways, after going back to Windows, and after a few minutes I get a blue screen of death, which i will refer to as bsod from now on. I rebooted, my keyboard didnt work, so I re-established it's bluetooth connection and entered a passcode in Mac OS, because it was inresponsive to boot in windows mode during start up. i copied that passcode down in hopes for it to do better, and rebooted into windows, reinstalled the keyboard via bluetooth using that same passcode, after about 40 minutes, another bsod.
It is in fact the keyboard for certain because these bsod's would occur when i start to type as times after I already had. Perhaps is the power saving mode on the keyboard, i have no clue.
However, I plugged in another keyboard, windows, and it's been doing much better than this ****** mac one. Please help, I dont want two keyboards on my desk anymore.
Oh, and as a side note, Windows only recognizes 2 gigs of ram. Why? I have 16! It acts like there is only 2 gigs of ram too! Is there a way to fix that as well?

Hi and welcome to Discussions,
sorry no answer for the Bluetooth keyboard as I always have and will use wired keyboards. Partly because of such behaviour.
As for the 2GB limitation, I likely would say you use a 32-bit version of Windows.
Sadly there is no 'cure' for this other than using 64-bit version of Windows.
See this thread: http://discussions.apple.com/thread.jspa?threadID=1202966&tstart=0
Stefan

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Right, I should have added that, thanks.

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Hello, sounds like you need a PS2 -> USB adapter...
http://www.cablestogo.com/product_list.asp?cat_id=104
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Changed wireless keyboard batterires and now it dosnt worl

I changed my wireless keyboard batterys and when they came out a plastic bit came out too i put the plastic bit bk in then replaced the old batterys with new ones and i found it hard to put the battery cover/end bk on when i finally got it bk on it stoped workin has any1 got any ideas that could help ?

If it's the Apple keyboard and it's less than a year old, it should still be covered under warranty.

Wireless keyboard needs pairing with my iMac

I changed the batteries in my wireless keyboard and now need to pair it again with my iMac. However I need to type in my password to wake up the computer - which I can't do without the keyboard! Any ideas?

Hi Charliecornwall,
When changing the batteries on an Apple Wireless Keyboard, the computer should maintain the pairing. If it does not, you may be able to restart the computer, and if it does not detect a paired keyboard, it should prompt you to pair it. Alternately, if you have access to a USB keyboard, that may also be used to bypass the wake screen password so you can pair the wirless keyboard.
OS X Lion: Change Apple wireless keyboard batteries
http://support.apple.com/kb/PH4463
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Maybe:
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How do i run an external monitor with my macbook and change settings so that when i close the lid the signal to the monitor is not lost and i can continue using the mac with a mouse and a wireless keyboard?

How do i run an external monitor with my macbook and change settings so that when i close the lid the signal to the monitor is not lost and i can continue using the mac with a mouse and a wireless keyboard?

No, nothing will prevent the computer from going to sleep when you close its display except third-party hacks that are designed to do exactly that. I strongly advise against using any of those, as they may interfere with successful entry into clamshell mode (and they carry other downside risks as well). Just wait until the computer is asleep (with its sleep light pulsing), then press any key on the keyboard. It sounds as though your setup is working as it's designed to do.

How do I stop aluminium wireless keyboard from waking computer from sleep?

Hi
My aluminium wireless keyboard wakes my computer from sleep, at random occasions. Sometimes after five minutes, other times up to four hours. Sometimes not at all. My iMac wakes up (annoyingly during the night, waking me up as well) and screen says "Connection Lost", showing the greyed out keyboard-logo. It's not lying either—keyboard doesn't work, for about 30 sec until the stupid thing finds it again and all is back to normal.
*What can I do to stop this irrational behavior?*
Could this be a bluetooth hardware-malfunction?
(Background: My iMac has been acting this way, as far as I can recall, throughout all of the 10.6.X-upgrades—from time to time. Reason I am posting this now is that I haven't had this problem for a couple of months now, but it came back out of nowhere the other night, about a week ago. And I haven't been doing anything out of the ordinary, that I haven't done at least a couple of times during this period where it all worked fine.)
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Yes, that sounded indeed like a daft question, but as it seems changing the batteries did actually solve the puzzle. I am baffled by this, as the batteries claimed to be at 40% and shouldn't need to be changed. But I changed them after reading your reply, and the problem stopped. Now, one week and a couple of days later, the problem still has not reoccurred.
For one reason or another, once batteries drop under a certain level of power, the keyboard connection will start acting up. I feel a bit silly, should have checked that bit myself before posting my question, but I'm glad this solved my problem. Thank you ajduguid.

Just bought a new mac mini, wireless keyboard, and track pad. My track pad will not synch. All advise I have been given is to change items in the setting menu, but I cant because I still have to get through the setup!!

Just bought a new mac mini, wireless keyboard, and track pad. My track pad will not synch. All advise I have been given is to change items in the setting menu, but I cant because I still have to get through the setup!!

The power button for the Trackpad is on the right hand end of the battery case. Press that button to initiate the pairing process. On the top of the Trackpad just above the power button is a tiny green light (you probably cannot see it unless it is lighted). That light will indicate ehther or not the Trackpad is discoverable. If the Trackpad has discoverable the green light will blink on and off. If it does not pair within 3 minutes you will have to press the power button again to re-initiate the pairing process. Once your Trackpad has paired, you can just leave it on and it will pair automatically when you reboot your Mac.
If you are having problems pairing, try turning off any other Bluetooth devices within 30 or so feet of your Mac mini. That includes other Computers, iPhones, iPads, etc. that may be in the area. Once your Trackpad has pairedwith your mini, you don't have to be concerned about other Bluetooth devices.
One other hint, I find that although the Wireless Trackpad does not eat batteries as fast as the Magic Mouse it still uses more than the Wireless Keyboard. It is a good idea to keep a supply of AA batteries around. I have used Apple's Rechargable batteries, but found they did not last that long before needing to be recharged. I have had the best battery life from Duracell Quantum batteries.

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Hi
I have an Envy 20 all in one touchscreen with a wireless keyboard which has been absolutley fantastic until now. The wireless keyboard suddenly stopped working while composing an email. I replaced the batteries and checked them with a volt meter to ensure 1.5v. They are a name brand alkiline battery. I tried re-booting the computer and pressing the blue connect button under the keyboard. The only keys that seem to work are the volume up/down and mute; the rest of teh keyboard does not. Any idea? I like the factory keyboard so I am hoping it is not a faulty keyboard. After market keyboards will use a USB port.
Thanks
Thor
This question was solved.
View Solution.

Hello @Thor66,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your wireless keyboard is not working and you are looking for assistance. I am providing you with an HP Support document: Wireless Keyboard and Mouse Troubleshooting, which will walk you through the troubleshooting process for your wireless keyboard.
Now if this does not work and you have to replace the keyboard do not fear you can replace the keyboard and the dongle without using another USB port as the one that is in can be replaced. I would be happy to assist you further and/or walk you through changing out the dongle from a new wireless keyboard, but first I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

I have turned on my computer, and I am trying to login with my wireless keyboard. When I type, nothing registers on the screen. I have tried restarting, shutdown, and changing the batteries. Any other suggestions?

Last night I changed the system preference to make you have to login when the computer is turned on. I somehow must have disabled my wireless keyboard. With the keyboard not registering, I can't login. I'm stuck at the login screen. (I don't know the operating system. It is an iMac G5, OSX something.)

If it's an iMac G5 (and not a recent Intel iMac), it originally came with a wired USB keyboard. You'll probably need to connect it or some other USB keyboard (it can be one from a Windows PC), so you can get passed that screen.
If you have not already, you can try turning OFF and turning ON the keyboard, while you are on the login screen

Change from wireless keyboard

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