Change in support network for Postalsoft products?

When we re-upped, we found that SAP is no longer handling it "directly", but through a system of master dealers. We hadn't dealt directly with SAP before, so I am not sure why we needed to add a third layer. As a result, we are getting new S numbers; it took me 6 months to memorize the last one. I don't feel this is a positive move.

Although getting reassigned a new s-user ID is not ideal, the positives definitely outweigh the negatives.  By going to a dealer channel the renewal process takes, on average, less than 24 hours!  With SAP direct it was taking, on average, 2+ weeks.  We have also eliminated the delays with invoicing and most importantly... we are now able to expedite software and directory releases much quicker.  You can still contact SAP direct for support inquiries, etc.

Similar Messages

  • HT202696 What happens if Apple Support expires for a product?  Does it mean there is no more help available and you are on your own just because you have an older Apple product?

    We have a family of Apple products at home, and with every new one, we learn a new aspect of the Apple Life.  After switching to iPhone 5S and struggling between some applications, I've decided it is time to upgrade rest of my older devices requesting an IOS Upgrade to 8.1.2 for weeks.
    My older iPhone 4 didn't have an upgrade, which was not advanced enough anymore to carry a new software, this I understand.  The upgraded iPod Touch and iPad Mini don't seem to have any problems with the recent changes so far.  However, the older iPad (2) we had is messed up, just like many other people's as mentioned on the pages of these discussion groups.  According to these user comments / complaints, it is obvious that upgrading to IOS 8.1.2 was not the right option to older version iPads just like it was not for iPhone 4; actually it shouldn't be an option in the first place.
    On my previous problems with iPhone 5S, I've come to realise the practicality & functionality of the Apple Support system when contacted directly, instead of going through many discussion pages of people with same or similar problems where everybody is asking but just a few is replying.  So, I wanted to give it a try to find a solution to my recent problems with iPad, but this time Apple Support pages replied with "Technical Support & Service Coverage are both Expired" message.
    First, I did not know that Apple supported its users personally, and I loved it.  Maybe this is because I didn't have previous problems with my old iPhone and iPad.  Especially the Apple Support - Chat option I preferred, where I got help step-by-step from Apple operators.  And then, I did not know that this service support was only for my devices until an expiration date, and this did not please me much.
    Can anyone enlighten me on how to receive any response from Apple about what to do with problems of an old Apple device?

    And as far as paying for phone support, here are a few tips:
    If you call your carrier first and then they route you to Apple, you usually don't have to pay for phone support.
    If you are talking to Apple and they ask you to pay a support fee, ask if you can get an exception this time.  That usually works once, but they keep track of the times you've been granted such an exception.
    If you still end up paying the support fee, that fee only applies if it's not a hardware related issue.  In other words, if it can be fixed by just talking over the phone and following Apple's instructions, then the fee applies.  But if your device is deemed to have a hardware failure that caused the issue, then the fee should not apply, and you can ask for it to be waived after the fact.
    This forum is free, and almost all of the technical support articles the Apple tech advisors use are available on this website.  Literally 99% of what they can do over the phone is just walking you through the publicly available support articles.  In other words, you're paying the fee to have them do your research for you.  It's like hiring a research consultant to go look stuff up in the public library so you don't have to.  You're capable of doing it; you'd just rather pay someone to do it for you.
    It's like Starbucks.  You know how to make coffee.  Everyone knows how to make coffee.  And Starbucks coffee isn't any better than what you could make at home for far less.  But you want the convenience.  So you're really paying a convenience fee.  Milk is more expensive at 7-Eleven than it is at the grocery store... because it's a convenience store.

  • Hi, how can i change the support mail for iforgot?

    Hi my name is Yugui im from México, when i started using itunes and app store i was working for other company than my actually workplace.
    so at that time i used my works email acount ([email protected]) for the security in iforgot.
    today i cannot change it because i dont remember the answers to may security questions.
    i dont know how to change my security email sopport acount.
    my apple id is [email protected]
    can you help me please, also a can´t purchase nothing in itunes.
    I DONT HAVE AND DONT USE THE EMAIL ACOUNT [email protected] ANY MORE
    THANKS

    You may be able to contact Apple via phone and have them reset your security questions.
    http://www.apple.com/support/itunes/contact/
    Choose to "Contact iTunes Store Support" and then the appropriate options relating to security questions.
    Best of luck.

  • Let's ask HP to categorize support forum for every product model or at least every model series

    Hi all HP fans!
    I really wonder why not HP Support Forum is not categorized by every product model or at least model series to help customers post issues in apropriate group and helpers don't get confused in thousands of unrelated questions.
     Regards
    AlizzA

    Because they don't care...
    I've been a service tech for 18 years repairing HP products, from Laserjets to Designjets and I used their technical support web site and phone support for help when I was stuck.
    In the early years Tech Support was great! They were a knowledgeable and helpful team of bright people.
    This was when HP had direction and vision.
    They cared about the customer, the customer's satisfaction and the companies image.
    Not any more.
    Just look at the piles and piles of ticked off people ranting about HP's Customer Support...it's shameful!
    HP pumps out new products faster than ever, dropping support for relatively new products and leaving customers and 3rd party support providers out in the cold.
    They put up self-help websites like this one to make themselves feel better.
    We've moved on to Canon products and let me tell you...we've never looked back!
    Customer and tech support are second to none as well as the products!
    Message Edited by MudSlinger7 on 11-02-2009 05:24 PM

  • How to change movement type 531 for by-product ???

    Hi,
    While creating production order (CO01), by-product component with negative quantity is automatically assigned movement type 531.  Can anybody tell how this movement type is picked automatically ? How can it be changed  to some other movement type (say Z31 i.e. copy of movement type 531) ?
    Thanks,
    Bijay

    Hi Bijay,
               It might be better if i share it with you.While creating the order SAP automaticallly assigns the movement type.The order created is of Devlopment class CO and GI-BY-Order is by default 531.
    As you were talking about.SAP has provided us the transaction OPKA to adjust if the change is required.So please give it a try.Hoping it be you help.
    Have a best day ahead.

  • Change in status network For superseded and obsolete Status

    Hi All
    Users are incorrectly changing the status of Controlled Documents from Superseded (SU) and Obsolete (OB)…….. to Cancelled (CA).
    SAP DMS Process should not allow Controlled Documents that are status Superseded (SU) or Obsolete (OB) to be changed to status Cancelled (CA).
    According to me Cancelled status can be attend at any stage. there is no Configuration like excluding Cancelled status from any 1 of the status.
    kindly suggest on this Issue as how we can Approach on this
    Thanks in advance

    Hi Shankar,
    I guess you can do this from SPRO.
    project systems>>Structures>>Operative Structures>>Work breakdown Structures
    Check if you can do this in WBS User status and Create project profile.
    Regards,
    Gautham Paspala

  • Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh).  So what now?

    Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh).  So what now?
    it says:  You cannot use this product at this time.  You must repair the problem by uninstalling and then reinstalling this product or contacting your IT admin or Adobe customer support for help.
    Well it seems I am only able to install this on a maximum of 3 computers so if I uninstall and reinstall I may have used up all three.  What caused this in the first place?

    And most licenses extend to 2 machines; not 3.  Your computer's clock probably reset when you changed batteries. Is your computer's clock set to the correct date and time now?
    See Activation & Deactivation Help
    Nancy O.

  • The trial period for this product has expired or Secure Store Shared Service is not supported for this SKU - SharePoint Foundation 2013

    After sucessfulling installing the SharePoint Foundation 2013, when i try to access the Secure Stored Service Application i get the below error
    11/16/2012 18:13:02.84  w3wp.exe (0x1774)                        0x15E8 Secure Store Service         
     Secure Store                   g0n6 High     The trial period for this product has expired or this feature is not supported in this SKU. b3b6e19b-7de2-e016-ad32-0fc975829ef0
    11/16/2012 18:13:02.84  w3wp.exe (0x1774)                        0x15E8 SharePoint Foundation        
     General                        8nca Medium   Application error when access /_admin/sssvc/ManageSSSvcApplication.aspx, Error=The
    trial period for this product has expired or Secure Store Shared Service is not supported for this SKU.   at Microsoft.Office.SecureStoreService.Server.SecureStoreServiceApplicationProxy.Execute[T](String operationName, Boolean validateCanary, ExecuteDelegate`1
    operation)     at Microsoft.Office.SecureStoreService.Server.SecureStoreServiceApplicationProxy.IsMasterSecretKeyPopulated()     at Microsoft.Office.SharePoint.ClientExtensions.SecureStoreAdministration.SSSAdminHelper.EnsurePrerequisite(SecureStoreServiceApplicationProxy
    proxy, String& errorMessage)     at Microsoft.Office.SharePoint.ClientExtensions.SecureStoreAdministration.ManageSSSvcApplication.InitializeGridView()     at Microsoft.Office.SharePoi... b3b6e19b-7de2-e016-ad32-0fc975829ef0
    11/16/2012 18:13:02.84* w3wp.exe (0x1774)                        0x15E8 SharePoint Foundation        
     General                        8nca Medium   ...nt.ClientExtensions.SecureStoreAdministration.ManageSSSvcApplication.OnLoad(EventArgs
    e)     at System.Web.UI.Control.LoadRecursive()     at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) b3b6e19b-7de2-e016-ad32-0fc975829ef0
    11/16/2012 18:13:02.84  w3wp.exe (0x1774)                        0x15E8 SharePoint Foundation        
     Runtime                        tkau Unexpected Microsoft.Office.Server.ProductExpiredException: The trial period for this product
    has expired or Secure Store Shared Service is not supported for this SKU.    at Microsoft.Office.SecureStoreService.Server.SecureStoreServiceApplicationProxy.Execute[T](String operationName, Boolean validateCanary, ExecuteDelegate`1 operation)    
    at Microsoft.Office.SecureStoreService.Server.SecureStoreServiceApplicationProxy.IsMasterSecretKeyPopulated()     at Microsoft.Office.SharePoint.ClientExtensions.SecureStoreAdministration.SSSAdminHelper.EnsurePrerequisite(SecureStoreServiceApplicationProxy
    proxy, String& errorMessage)     at Microsoft.Office.SharePoint.ClientExtensions.SecureStoreAdministration.ManageSSSvcApplication.InitializeGridView()     at Microsoft.Office.SharePoint.ClientExtensions.SecureSto... b3b6e19b-7de2-e016-ad32-0fc975829ef0
    11/16/2012 18:13:02.84* w3wp.exe (0x1774)                        0x15E8 SharePoint Foundation        
     Runtime                        tkau Unexpected ...reAdministration.ManageSSSvcApplication.OnLoad(EventArgs e)    
    at System.Web.UI.Control.LoadRecursive()     at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) b3b6e19b-7de2-e016-ad32-0fc975829ef0
    11/16/2012 18:13:02.84  w3wp.exe (0x1774)                        0x15E8 SharePoint Foundation        
     General                        ajlz0 High     Getting Error Message for Exception System.Web.HttpUnhandledException
    (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.Office.Server.ProductExpiredException: The trial period for this product has expired or Secure Store Shared Service is not supported for this SKU.    
    at Microsoft.Office.SecureStoreService.Server.SecureStoreServiceApplicationProxy.Execute[T](String operationName, Boolean validateCanary, ExecuteDelegate`1 operation)     at Microsoft.Office.SecureStoreService.Server.SecureStoreServiceApplicationProxy.IsMasterSecretKeyPopulated()    
    at Microsoft.Office.SharePoint.ClientExtensions.SecureStoreAdministration.SSSAdminHelper.EnsurePrerequisite(SecureStoreServiceApplicationProxy proxy, String& errorMessage)     at Microsoft.Office.Sha... b3b6e19b-7de2-e016-ad32-0fc975829ef0
    11/16/2012 18:13:02.84* w3wp.exe (0x1774)                        0x15E8 SharePoint Foundation        
     General                        ajlz0 High     ...rePoint.ClientExtensions.SecureStoreAdministration.ManageSSSvcApplication.InitializeGridView()    
    at Microsoft.Office.SharePoint.ClientExtensions.SecureStoreAdministration.ManageSSSvcApplication.OnLoad(EventArgs e)     at System.Web.UI.Control.LoadRecursive()     at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint,
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    at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)     at System.Web.UI.Page.ProcessRequest()     at System.Web.UI.Page.ProcessRequest(HttpContext context)    
    at System.Web.Htt... b3b6e19b-7de2-e016-ad32-0fc975829ef0
    11/16/2012 18:13:02.84* w3wp.exe (0x1774)                        0x15E8 SharePoint Foundation        
     General                        ajlz0 High     ...pApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()    
    at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) b3b6e19b-7de2-e016-ad32-0fc975829ef0
    11/16/2012 18:13:02.86  w3wp.exe (0x1774)                        0x15E8 SharePoint Foundation        
     General                        aat87 Monitorable   b3b6e19b-7de2-e016-ad32-0fc975829ef0
    Is it a bug or any issue in configuration?
    Raghavendra Shanbhag | Blog: http://moss-solutions.blogspot.com
    Please click "Propose As Answer " if a post solves your problem or "Vote As Helpful" if a post has been useful to you.
    Disclaimer: This posting is provided "AS IS" with no warranties.

    Hello
    something should be related wuith this service, take a llok at my visual studio output whne I try to deplay and autohosted sharepoint app: (anyone can help)
    1>------ Build started: Project: MySharePointAppWeb, Configuration: Debug Any CPU ------
    1>  MySharePointAppWeb -> C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\bin\MySharePointAppWeb.dll
    2>------ Build started: Project: MySharePointApp, Configuration: Debug Any CPU ------
    2>C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\Web.Debug.config(34,4): warning : No element in the source document matches '/configuration/connectionStrings'
    2>  Transformed Web.config using C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\Web.Debug.config into obj\Debug\TransformWebConfig\transformed\Web.config.
    2>  Auto ConnectionString Transformed obj\Debug\TransformWebConfig\transformed\Web.config into obj\Debug\CSAutoParameterize\transformed\Web.config.
    2>  Copying all files to temporary location below for package/publish:
    2>  obj\Debug\Package\PackageTmp.
    2>  Packaging into C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointApp\obj\WebDeploy\MySharePointApp.Web.zip.
    2>  Adding sitemanifest (sitemanifest).
    2>  Adding IIS Application (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp)
    2>  Creating application (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp)
    2>  Adding virtual path (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp)
    2>  Adding directory (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp).
    2>  Adding directory (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin).
    2>  Adding directory (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\en).
    2>  Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\en\Microsoft.IdentityModel.resources.dll).
    2>  Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\Microsoft.IdentityModel.dll).
    2>  Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\Microsoft.IdentityModel.Extensions.dll).
    2>  Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\Microsoft.SharePoint.Client.dll).
    2>  Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\Microsoft.SharePoint.Client.Runtime.dll).
    2>  Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\MySharePointAppWeb.dll).
    2>  Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\bin\MySharePointAppWeb.pdb).
    2>  Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\packages.config).
    2>  Adding directory (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Pages).
    2>  Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Pages\Default.aspx).
    2>  Adding directory (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Scripts).
    2>  Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Scripts\jquery-1.7.1.js).
    2>  Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Scripts\jquery-1.7.1.min.js).
    2>  Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Scripts\_references.js).
    2>  Adding file (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp\Web.config).
    2>  Adding ACL's for path (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp)
    2>  Adding ACL's for path (C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointAppWeb\obj\Debug\Package\PackageTmp)
    2>  Adding declared parameter 'IIS Web Application Name'.
    2>  Package "MySharePointApp.Web.zip" is successfully created as single file at the following location:
    2>  file:///C:/_works/visual%20studio%202012/Projects/MySharePointApp/MySharePointApp/obj/WebDeploy
    2>  To get the instructions on how to deploy the web package please visit the following link:
    2>  http://go.microsoft.com/fwlink/?LinkId=124618
    2>  Sample script for deploying this package is generated at the following location:
    2>  C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointApp\obj\WebDeploy\MySharePointApp.Web.deploy.cmd
    2>  For this sample script, you can change the deploy parameters by changing the following file:
    2>  C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointApp\obj\WebDeploy\MySharePointApp.Web.SetParameters.xml
    2>  Successfully created package at: C:\_works\visual studio 2012\Projects\MySharePointApp\MySharePointApp\bin\Debug\app.publish\1.0.0.0\MySharePointApp.app
    3>------ Deploy started: Project: MySharePointApp, Configuration: Debug Any CPU ------
    3>Active Deployment Configuration: Deploy App for SharePoint
    3>Uninstall app for SharePoint:
    3>  Skipping the uninstall step because the app for SharePoint is not installed on the server.
    3>Install app for SharePoint:
    3>  Uploading the app for SharePoint...
    3>  Creating a trusted root authority in SharePoint for IIS Express.
    3>  Installation is in progress (00:00:00)
    3>  Installation is in progress (00:00:01)
    3>  Installation is in progress (00:00:02)
    3>  Installation is in progress (00:00:03)
    3>  Installation is in progress (00:00:05)
    3>  Installation is in progress (00:00:06)
    3>  App failed to install, cleaning up...
    3>  App installation cleanup failed due to errors.  Please see the app on the SharePoint site’s “Site Contents” page for details.
    3>  App installation encountered the following errors:
    3> 
    3>  @"Error 1
    3>        CorrelationId: ceeeafab-3834-40ea-b360-c29d103e2248
    3>        ErrorDetail: The remote hosting service is not configured.
    3>        ErrorType: Configuration
    3>        ErrorTypeName: Configuration
    3>        ExceptionMessage: The trial period for this product has expired or Secure Store Shared Service is not supported for this SKU.
    3>        Source: RemoteWebSite
    3>        SourceName: Remote Web Site Deployment
    3> 
    3>  @"Error 2
    3>        CorrelationId: ceeeafab-3834-40ea-b360-c29d103e2248
    3>        ErrorDetail: The remote hosting service is not configured.
    3>        ErrorType: Configuration
    3>        ErrorTypeName: Configuration
    3>        ExceptionMessage: The trial period for this product has expired or Secure Store Shared Service is not supported for this SKU.
    3>        Source: RemoteWebSite
    3>        SourceName: Remote Web Site Deployment
    3>Error occurred in deployment step 'Install app for SharePoint': Failed to install app for SharePoint. Please see the output window for details.
    ========== Build: 2 succeeded, 0 failed, 0 up-to-date, 0 skipped ==========
    ========== Deploy: 0 succeeded, 1 failed, 0 skipped ==========

  • In the product/app Adobe Acrobat reader mobile.it would be good to have layer support working for pdf files.

    In the product/app Adobe Acrobat reader mobile.it would be good to have layer support working for pdf files.

    http://winsupersite.com/article/windows8/windows-8-tip-change-file-associations-144102

  • You have changed my product key and now microsoft is asking me for activation product key that doesn't match what you have changed. and it clearly stated that you changed my product key... please fix this!

    I'v had my laptop for 9 years. I have been running Mozilla maybe for a year with updates. microsoft Automatic updates are set. Then, yesterday, for no reason at all, Microsoft asks me for my product key activation. Made some research and found out that my microsoft is genuine, however, it has not been activated!!! I found it really strange. When I wanted to put my product key registration, they say it is invalid. So, I made some research by going on the link they offered on the activation screen which brought me to be able to browse the internet. When I made research, I found out through the "test if your product is genuine", there is a product key that is different than what I have. They say I have product key xxxxx-xxxxx-T6DFB-Y934T-YD4YT. it clearly says it is 100 genuine but was not activated! After 9 years? I saw they wrote that my browser states mozilla. am not sure why this is happening. how can my product key change without my authorization? how can I not be able to enter my own computer anymore? why isn't my product activated? can you help me? can't contact microsoft without paying $49/hr or something like that... I don't have a credit card...

    Mozilla has nothing to do with a Microsoft product activation key.
    That "test" page should be viewed in Internet Explorer and not with Firefox, as it may use ActiveX which isn't compatible with any Mozilla product.
    [https://support.mozilla.com/en-US/kb/ActiveX]

  • Problem description: My MacBook Pro is running really slow. Applications won't open or take up to 10 min.  EtreCheck version: 2.1.5 (108) Report generated December 27, 2014 at 9:15:58 PM CST  Click the [Support] links for help with non-Apple products

    Problem description:
    My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
    EtreCheck version: 2.1.5 (108)
    Report generated December 27, 2014 at 9:15:58 PM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
    Disk Information: ℹ️
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      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HD (disk1) /  [Startup]: 498.88 GB (5.04 GB free) (Low!)
      Core Storage: disk0s2 499.25 GB Online
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    Thunderbolt Information: ℹ️
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    Gatekeeper: ℹ️
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    Kernel Extensions: ℹ️
      /System/Library/Extensions
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      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
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      [killed] com.apple.CallHistoryPluginHelper.plist
      [killed] com.apple.coreservices.appleid.authentication.plist
      [killed] com.apple.icloud.fmfd.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
      4 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
      [killed] com.apple.ctkd.plist
      [killed] com.apple.icloud.findmydeviced.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.wdhelper.plist
      [running] com.seagate.TBDecorator.plist [Support]
      5 processes killed due to memory pressure
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
      [running] com.carbonite.launchd.carbonitestatus.plist [Support]
      [loaded] com.coupons.coupond.plist [Support]
      [loaded] com.hp.help.tocgenerator.plist [Support]
      [loaded] com.trendmicro.itis.dca.plist [Support]
      [running] com.trendmicro.itis.uimgmt.agent.plist [Support]
    Launch Daemons: ℹ️
      [failed] com.adobe.fpsaud.plist [Support]
      [running] com.carbonite.launchd.carbonitedaemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [running] com.trendmicro.icore.av.plist [Support]
      [running] com.trendmicro.icore.main.plist [Support]
      [running] com.trendmicro.icore.wp.plist [Support]
      [running] com.trendmicro.itis.plugin.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
      [invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
      [loaded] com.trendmicro.itis.uninstaller.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      bomgar-scc-20130819-104735 UNKNOWN (missing value)
      bomgar-scc-20130905-143949 UNKNOWN (missing value)
      USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
      WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
      WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
      USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
      bomgar-scc-20130819-104735 UNKNOWN (missing value)
      bomgar-scc-20130905-143949 UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    Internet Plug-ins: ℹ️
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
      CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 600 - SDK 10.10
    User internet Plug-ins: ℹ️
      npBcsMcTcIO: Version: Unknown [Support]
    Safari Extensions: ℹ️
      Trend Micro Toolbar [Installed]
    3rd Party Preference Panes: ℹ️
      Carbonite  [Support]
      Flash Player  [Support]
      Paragon NTFS for Mac ® OS X  [Support]
      Seagate Dashboard for Mac OSX  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      HD: Disk size: 498.88 GB Disk used: 493.84 GB
      Destinations:
      Jens Seagate Backup [Local]
      Total size: 999.86 GB
      Total number of backups: 6
      Oldest backup: 2014-06-24 10:33:56 +0000
      Last backup: 2014-12-17 17:14:18 +0000
      Size of backup disk: Too small
      Backup size 999.86 GB < (Disk used 493.84 GB X 3)
      My Passport for Mac [Local]
      Total size: 2.00 TB
      Total number of backups: 14
      Oldest backup: 2013-08-21 19:19:35 +0000
      Last backup: 2014-12-19 11:44:23 +0000
      Size of backup disk: Excellent
      Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
          6% coreaudiod
          5% CarboniteDaemon
          4% iMovie
          3% JustCloud
          3% Wondershare Player
    Top Processes by Memory: ℹ️
      335 MB iPhoto Library Manager
      180 MB Finder
      142 MB iMovie
      70 MB Preview
      51 MB Microsoft Word
    Virtual Memory Information: ℹ️
      149 MB Free RAM
      1.04 GB Active RAM
      897 MB Inactive RAM
      1.17 GB Wired RAM
      30.53 GB Page-ins
      1.42 GB Page-outs
    Diagnostics Information: ℹ️
      Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
      Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
      Dec 26, 2014, 02:22:01 PM Self test - passed
      Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]

    You have nearly run out of disk space.  Either purchase a larger one or start cleaning out the one you have?

  • Is there any tech support for Neo4 products?

        One of the reasons I'm watching this forum is to see what kinds of problems I might end up with my Neo4 Platinum since I found out that MSI support of their products kinda sucks (not to say any other any other OEM is any better) This system I just built started out with a MSI X800 Pro PCIe (thought I wouldn't have any compatability problems since both were MSI products) that ended up being sent back because of a bad GPU. It did install ok but had garbage on the boot screen and wouldn't run any 3d programs. I tried to update the Bios on it and liveupdate wouldn't recognize it for bios update or driver updates. When I called tech support on it I was informed that none of the MSI X800 Pro PCIe cards are recognized as MSI products. I also asked why liveupdate does not show any driver updates for the motherboard drivers (I also have a KT6V that shows all the MB driver updates even when they have been updated) and I was informed that none of the new motherboards will show driver updates if they are current on the board. Problem is that my realtek drivers are updated and they still show up on liveupdate.
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  • Is there any customer support for this product?

    I have a client who has sent me two documents. When I log on using my Adobe ID it says
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    * Document was cancelled by initiator
    * Document was deleted by initiator
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    Yes, this is exactly what I'm wondering too. Without it, we can't build any apps that download content without the risk of the content being deleted.
    Here's the background before Apple introduced the new "do not back up" attribute:
    http://www.marco.org/2011/10/13/ios5-caches-cleaning
    Fortunately, Apple addressed it after that blog post in 5.0.1. See bullet #4 here, quoted below
    https://developer.apple.com/icloud/documentation/data-storage/
    Q:  My app has a number of files that need to be stored on the device permanently for my app to function properly offline. However, those files do not contain user data and don't need to be backed up. How should I store those files in iOS 5?
    A: Starting in iOS 5.0.1 a new "do not back up" file attribute has been introduced allowing developers to clearly specify which files should be backed up, which files are local caches only and subject to purge, and which files should not be backed up but should also not be purged. In addition, setting this attribute on a folder will prevent the folder and all of its contents from being backed up.
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    Now we just need Adobe to support the attribute in the AIR SDK. What do you say Adobe?

  • Report of List of all status changes for various production orders at a tim

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    Kumar

    Hello,
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  • EtreCheck version: 2.1.5 (108) Report generated 4 January 2015 14:29:26 GMT  Click the [Support] links for help with non-Apple products. Click the [Details] links for more information about that line. Click the [Adware] links for help removing adware

    My Mac is very slow and applications take a long time to load, especially Safari and iTunes.  Please help.    I have run the Etrecheck report and these are results.
    Thanks Pat
    EtreCheck version: 2.1.5 (108)
    Report generated 4 January 2015 14:29:26 GMT
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      iMac (21.5-inch, Mid 2011) (Verified)
      iMac - model: iMac12,1
      1 2.7 GHz Intel Core i5 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 0/DIMM1
      empty empty empty empty
      BANK 1/DIMM1
      empty empty empty empty
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      AMD Radeon HD 6770M - VRAM: 512 MB
      iMac 1920 x 1080
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:32:50
    Disk Information: ℹ️
      ST31000528AS disk0 : (1 TB)
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 999.35 GB (717.51 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      OPTIARC DVD RW AD-5690H 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Seagate Expansion Desk 2 TB
      EFI (disk1s1) <not mounted> : 210 MB
      Seagate Expansion Drive (disk1s2) /Volumes/Seagate Expansion Drive : 2.00 TB (1.66 TB free)
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. iPhone
      Apple Internal Memory Card Reader
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/Avast/components/fileshield/unsigned
      [loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
      /Library/Application Support/Avast/components/proxy/unsigned
      [loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
    Problem System Launch Agents: ℹ️
      [failed] com.apple.syncservices.SyncServer.plist
    Launch Agents: ℹ️
      [loaded] com.avast.userinit.plist [Support]
      [running] com.epson.Epson_Low_Ink_Reminder.launcher.plist [Support]
      [loaded] com.epson.esua.launcher.plist [Support]
      [running] com.epson.eventmanager.agent.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
      [running] com.trusteer.rapport.rapportd.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.avast.init.plist [Support]
      [loaded] com.avast.uninstall.plist [Support]
      [failed] com.avast.update.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [running] com.trusteer.rooks.rooksd.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [invalid?] com.avast.home.userinit.plist [Support]
      [running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Support]
    User Login Items: ℹ️
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Support]
      DivXBrowserPlugin: Version: 2.2 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      OVSHelper: Version: 1.1 [Support]
      QuickTime Plugin: Version: 7.7.3
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
    Safari Extensions: ℹ️
      wrc [Installed]
    3rd Party Preference Panes: ℹ️
      DivX  [Support]
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      GoToMyPC Preferences  [Support]
      Java  [Support]
      Trusteer Endpoint Protection  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 999.35 GB Disk used: 281.84 GB
      Destinations:
      Seagate Expansion Drive [Local]
      Total size: 2.00 TB
      Total number of backups: 78
      Oldest backup: 2013-07-28 18:09:06 +0000
      Last backup: 2015-01-04 14:29:38 +0000
      Size of backup disk: Adequate
      Backup size 2.00 TB > (Disk used 281.84 GB X 3)
    Top Processes by CPU: ℹ️
          2% WindowServer
          1% mds
          0% fontd
          0% mds_stores
          0% com.avast.daemon
    Top Processes by Memory: ℹ️
      120 MB Safari
      112 MB com.avast.daemon
      94 MB com.apple.WebKit.WebContent
      56 MB spindump
      52 MB mds_stores
    Virtual Memory Information: ℹ️
      479 MB Free RAM
      1.56 GB Active RAM
      1.11 GB Inactive RAM
      904 MB Wired RAM
      5.37 GB Page-ins
      75 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 4, 2015, 01:57:18 PM Self test - passed
      Standard users cannot read /Library/Logs/DiagnosticReports.
      Run as an administrator account to see more information.

    patbythesea wrote:
    Can I assume that with my Mac I do not need any additional virus protection software?  If I do, what should I use?
    See my Mac Malware Guide for help on protecting yourself from malware. You generally don't need anti-virus software.
    (Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

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