Change my billing in itunes

I have been trying to change my billing method in itunes. version 9.2.1
i sign in, and click the account link.
then hit the edit on billing
and i get the message
Your session has timed out, try again.
I keep getting this no matter what.
any idea what to do?
powerbook g4, system 10.4.11
thanks

Changing Account Information
http://support.apple.com/kb/HT1918
Changing iTunes Store Account
http://support.apple.com/kb/HT1311

Similar Messages

I cannot download any apps on my Iphone. It keeps telling me to go to Itune store and change my billing informationa and I have done this and it stiil says the same thing and won't let me download any apps.

I cannot downlaod any apps on my IPhone. It keeps telling me to go to the ITune store and change my billing information and I have done that and it still won't let me download apps.

This may not be the exact message that you are getting, but the reasons explained in here might be why you are getting this message. Take a look.
http://support.apple.com/kb/ts1646

I can't change my billing information or my credit card information - Please Contact itunes support to complete transaction

For a week now I've not been able to change my billing address or information OR change the credit card I wish to use on itunes. I've tried resetting the cache and warning messages, restarting my machine, and contacting itunes support. This is rediculous. I recieved an e-mail 4 days later saying that I couldn't use that credit card? The funny thing is, I have another account that can... So why can't I change it on this account? This is my main account and I want to use my main credit card. So finally they just deleted my old credit card information. This is fine, but I still can't add a credit card or even just change my billing information. This is absolutely ********. How hard is it to have your customers edit form information and store it in your database? Seriously, I'm so upset right now. Apple is known for being user friendly, how is this user friendly? I can't change my own billing information? I also feel like I'm one of the only people in my group of friends that actually pays for all of their music/movies, but now I can't even do that? This is so upsetting. Apple, I'm so disappointed in you.

Ok, so I finally got help on this issue. Basically, I had tried to edit my credit card information, and it secretly locked my account. After finally getting a hold of a representative through the chat service on the support site, I was able to get this fixed. I had been previously helped by someone through e-mail, but that was a complete waste of time. Go for the chat service, it's a million times better. They were able to release the secret block on my account...from trying to change my own information so that I could change it and be on my way. Anyway, I hope this helps.

I am living in moscow, but i have a mastercard in vietnam. I changed my location in itunes from Russia into Vietnam. But when I change my billing info, and write my card's informations. It said I have problems with the address. I typed my address in VN.

I am living in moscow, but i have a mastercard in vietnam. I changed my location in itunes from Russia into Vietnam. But when I change my billing info, and write my card's informations. It said I have problems with the address. I typed my address in VN. What should I do now ????

To answer the second question first, the owners of the music (and that is not Apple) decide where their music can be sold. If they decide (for whatever reason) not to sell their music in a particular country, they will not let a music retailer (that is Apple this time) sell it in that country. So the "system" is beyond Apple's control.
As for your first post; (if I understand you correctly), the iTunes Store knows that you are in Russia, so using a credit card registered in Vietnam is simply going to look like you're trying to get round the system.
The credit card is tied to an address, and therefore to a country. Simply using a different country's address is not going to work.
By the way, this is a world-wide situation. It's not a matter of having to use a Russian card, whatever card you use has to be registered at an address in Russia.
Use the support link in the iTunes Store to contact Apple and see if you can straighten out whether you can buy songs, where ever you are and with whichever card you have.

TS3297 hi. I am trying to change my billing address in itunes but it is not letting me do this. When I go to edit, I see only the 'cancel' button at the bottom of the page, no 'done' button to make changes. Why? I am a US registered itunes user but live o

hi all. Hope someone can help me because I'm getting very frustrated and not finding answers! I am trying to change my billing address in my itunes store account, but itunes is not allowing me to do this. At the bottom of the page, I only get the 'cancel' button, no 'done' button to make changes. I am using an HP mini, and am a registered US itunes account holder, living outside the US right now (East Timor to be precise).
Why won't the store let me change my info? I'm not having any other problems.

The possible reasons are:
1. Store credits in your account
2. Pending downloads
For more information contact iTunes Customer Support:
http://www.apple.com/support/itunes/contact/

Hi I have to change the billing info in my iTunes how do I do that?

I have to change the billing info in my iTunes how do I do that?

On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then you could try tapping on your id in Settings > Store (Settings > iTunes & App Store on iOS 6+) and selecting 'View Apple ID' on the popup - that should also give you a payments link on your account's page.

HT201272 I changed my billing info and I keep getting the message to contact support itunes/ww/. I don't know why I have used this card before help

I changed my billing info and I keep getting the message to contact support itunes/ww/. I don't know why I have used this card before help

Well, unfortunately, we don't know why either. You need to contact iTunes support at the link you were provided to find out....
Sorry,
GB

HT201272 Itunes purchased songs have disappeared from my Itunes Store after i changed the billing details on my appleID. My appleID has remained the same. I changed from a US credit card to a UK credit card and back to a US card. Thoughts?

My songs purchaed from Itunes in the past no longer show up when i log into my Itunes account with my AppleID. I have always used the same Apple ID, but i suspect it relates to the fact that I changed the billing information from a US card, to a UK card and then back to a US card.
The only songs showing up are the ones from my most recent purchases, but none of my prior purchases.
Is there a way to add these back?

Apple requires that you be a resident of the country of the store that you wish to use, supply a credit card issued by a bank in that country, with a verifiable billing address in that country.

HT1918 I'm trying to change my billing information and it's not letting me. Msg states contact iTunes Support. Please assist

I'm trying to change my billing information and it's not letting me. Msg states contact iTunes Support. Please assist

You can contact iTunes Support via this page and ask them why the message is appearing (these are mainly user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption

HT1689 how do i change the billing information on my itunes store account?

How do i change the billing information on my itunes store account?
I need to change the credit card information on the account.
Thanks,

Instructions here > iTunes Store: Changing account information

I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

Good day BenithaK,
Once you have changed your Apple ID, you need to set it up for use in the various systems such as iTunes, the App Store, etc so it can be used as intended. This article shows how to do that -
Apple ID: What to do after you change your Apple ID - Apple Support
To change your iTunes billing information for either Apple ID account, follow the directions in this article -
iTunes 12 for Mac: Manage your iTunes Store account
Thanks for using Apple Support Communities.
Safe computing,
Brett L

How can I change my billing account the card is no good and I have another one

Please help me ! I just got a new iPhone 4S and the billing won't let me change the information it has the old from my other iPhone and the card doesn't work anymore could u please tell me how I can change my billing info so I can download stuff off my App Store and iTunes thank u :)

iCloud FAQs
Creating an iCloud account: Frequently Asked Questions
iCloud Help
http://help.apple.com/icloud/?lang=en

My past billing adress of my apple ID is the states, presently i'm in montreal Canada and im not able to change the billing address because my balance is $ 0.68, any idea how can i change it?

my past billing adress of my apple ID is the states, presently i'm in montreal Canada and im not able to change the billing address because my balance is $ 0.68, any idea how can i change it?

You can contact iTunes support and request that they remove the $0.68 from your account here:
http://www.apple.com/support/itunes/contact/
They should respond within 24 hours.

HT1918 I moved to another country and would like to change the billing country for the credit card. It doesn't allow me to switch the country only street etc.. Do I have to create a new account separately for a new country?

I moved to another country and would like to change the billing country for the credit card. It doesn't allow me to switch the country only street etc.. Do I have to create a new account separately for a new country?

Nope. You can only have one credit card attached to an account at a time. Its not that big of a deal to use two accounts, users do this all the time. Create the second account(UK Account) in iTunes on your computer...sign out of your Italian account first. Then authorize your computer for this new account: Store>Authorize this computer. Then sync your phone. Now, to switch accounts on your phone: Settings>Store...tap the ID shown...sign out...then sign back in with the ID you want to use.

HT2731 Hello my I tune account name is edited . I've changed my billing information and I think the I tune is still looking for my old billing info, which is not active anymore.

Hello after changing my billing information my account is still not working. I think the sistem is still looking for my old billing info. and that info is not working anymore. will you please check it and advise.

Welcome to the Apple community.
I have asked for your email address to be edited out. Post your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
If you have already changed your account information with Apple at my Apple ID, in order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

Change my billing in itunes

Similar Messages

Maybe you are looking for