Change my Name / Email / Billing

Another employee signed up for Creative Cloud, but since her operating system wasn't up to date, they put it on my laptop which I've been using for over a year . I want to update the credit card billing info AND change from her Name (contact info, email, etc.) to mine, but it won't allow me. Very frustrating because I have to sign in with her info and I'd like that changed to reflect my info.

Do you want to change the name & email of an existing CC (assuming that it is a CC for Individual)?
If yes, then it would be best that you cancel this subscription & buy a new CC under your name.
If No, you can contact Adobe support for it.
In case it is a seat for CC team, then the invite needs to revoked & a new invite needs to be send to you.
Hope it helps.
Regards
Rajshree

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