Change my primary email address
When i download itunes for the first time, I had to create an account, at the time, only boast a Gmail account, lately I'm having problems with that account to the point that disappeared all email, how I can do to change my email primary of mail from my itunes account and switch to @ gmail to @ me?
click here -> Apple ID: Contacting Apple for help with Apple ID account security
enjoy your new Apple experience
CCC
Similar Messages
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I am trying to change my primary address for it has been compromised. The email address I am trying to change it to is my "rescue" email address. How do I change my primary email address to my rescue email address? can I delete my rescue email address so I can use it as my primary?
You will have to delete your rescue email address first, then go back and change your primary.
Source: http://support.apple.com/kb/ht5312
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. -
How do I rename my App Store, iCloud, and iTunes accounts so i can update apps and software? I have closed the original email address i started my App Store, icloud, and iTunes account and cannot log in unders that Apple ID. I have tried going through device and my MacBook Air. Where can i get on-line assistance?
If you mean you are trying to delete your iCloud account in iOS 7 and you don't know the passwod for the old ID, do one of the following:
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You should then be able to turn off Find My iPhone with your password. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back and change your primary email address and iCloud ID back to the way it was. You will then be able to go to Settings>iCloud and sign in with your current ID and password to reconnect to your iCloud account.
If you don't have access to your old email address, you will have to contact Apple to get them to reset the password for it so you can disable Find My iPhone and sign into your iCloud account. You will have to prove your identity to them in order to do so. You can either contact iTunes support for assistance with this (https://ssl.apple.com/emea/support/itunes/contact.html), or contact Apple Support (http://www.apple.com/support/icloud/contact/). -
Why can't I change my primary email address in Apple ID?
I want to change my primary email address to the one I use most for be the same as my Apple ID. Right now it is an old email address but when I try to change it I get a message that it is already set up in an Apple ID account.
Frequently asked questions about Apple ID
http://support.apple.com/kb/he37 -
I want to change my primary email address, and use one already associated with my account why can I not do this ?, I want to change my primary email address, and use one already associated with my account why can I not do this ? I don't want to create another one if I really don't need to
Any ideas ?I'm afraid that once an address has been associated with an Apple ID you can't re-use it in any way. You will have to create another address (such as a free on from GMail or Yahoo for example).
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I want to change my primary email address
I wan to change my btinternet primary email address to another one, either my sub account address or a new one. I don't mind which. I've been trying for 9 days now to have this done, and BT keep saying they'll do it but they haven't.
Has anyone else tried to do this and if so have they actually succeeded in getting a new primary email address?
Thanks
Solved!
Go to Solution.Hi harrybeadlebaum
Thank you for your reply it is much appreciated.
Basically I want to change my primary email address as I've changed my surname following separation from my husband, and don't want any association with my old name which it was. I wish it was only spam I want to get rid of. Yes, you're right, I'm using webmail not outlook or similar.
Unfortunately I've already begun the long and tortuous process of getting my primary email address changed and am now on day 9 of frustrating emails, telephone calls with the call centre in India (or somewhere) Each time I talk to someone they assure me it will be done in 24 hours, 48 hours, by the end of the day..... I expect this sounds familiar to you if you've been there? Your comment about a breakdown in communication is perhaps an understatement! I've come to the conclusion they fully understand what I want but just aren't interested in seeing it through. All they want to know at the end of the phone call is if I'm happy with how they've dealt with my call. Well yes I am at the time, as they understand what I want, relay back to me what I want, but don't actually deliver. Promises, promises, promises.
I've now lodged a formal complaint to BT and am sure I'll get the usual responses about process, systems, blah blah blah...
Sigh. As you may guess I'm absolutely fizzing about it all!! I've already wasted hours of my life chasing it, just can't stop though - don't give up!! However, am pleased to know that someone has got it done, so I'll just keep trying and boy is it trying....
Rant over, I'll let everyone know how I get on!
From a very irate and now crabby mrs blobby -
Change the primary email address
I want to change the primary email address of skype. When I did this change on the skype webpage, a box was popped up for the password. I input it and clicked the save button, but this box stayed there.
Solved!
Go to Solution.Dear Readers,
As Sunqan wrote, above, we here in the Community can not restore account access, and neither can anyone here change or update any Skype accountholder's account details or information. Please contact Skype Customer Service directly.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of continued website problems, however if you start with temporarily enabling website scripts and pop-up dialogue boxes, that may help. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Topic now closed.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often! -
I accidentally screwed up my apple id when trying to change my primary email address. Password recovery options and security questions arent working either to restore. Created a new appleid just to get into forums to ask a question but hesitate to sync itunes and iphone with it as i may lose all purchased music apps etc. can anyone help? i have received no email response frm apple support, it's been over 48 hours
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I changed my primary email address because I could not access my old email and now my new iphone asks me to sign in to my old account in order to backup my apps and music from my icloud. when I try to sign in using my password it says it is the wrong password.
If you are only updating apps, that's normal Apps and other purchased media are permanently tied to the ID used to purchase them. You also don't back up apps or music to iCloud, the only thing backed up to iCloud is your app data, which is part of your iCloud backup by default.
Is your phone signed into the old ID in Settings>iCloud? -
I've change my primary email address now im having trouble with my password
i changed my primary email address because i had a new one. Now in my icloud security thing is still using my old one, everytime i type in my password it always say its wrong. But i check my app store apple id,, it says my new apple id
I tried to "delete account" on settings then icloud but my old apple id pops up and everytime it asks for password,, i type in my old password it says it was wrong, i typed in my new one it says its wrong.
WHAT SHOULD I DO??You need to go to apple id site and change it back, without verifying for just as long as it takes to delete icloud account on your phone. Once deleted - change it back and verify.
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How can I change my primary email address to the one that I use for my rescue email address?
I no longer use the email address associated with my apple ID account and the rescue email address I used is now my primary email address for everything, since it its not allowing me to just simply change my email address since its my rescue email address i want it changing to, can it be done and how?! :S Thank you!
You will need to remove it as your rescue email : log into your account via the 'manage your apple id' button on http://appleid.apple.com, select the 'Password And Security' section on your account's screen, and answer the two security questions that show - you should then be taken to another screen where you can change or remove your rescue email address.
Then try logging out of your account and then log back in and see if you can then use it as your primary email address. -
How do I change my primary email address?
I no longer use my primary email address, and want to change it to my currently used one
Typically, your primary email address is your Apple ID. If that is the case with you, then you want to go to Manage your Apple ID and sign in: Apple - My Apple ID
Next to your Apple ID/Primary email Address you will see an Edit button. Click this button to change the Apple ID/Primary email address to the new address.
BEFORE YOU DO THIS: Be sure to sign out of iCloud, iMessage, FaceTime, and the iTunes & App Store on your iOS devices and on your computer.
Once you have changed the Apple ID/Primary email address, sign back into each of those apps with the new ID.
Cheers,
GB -
I think I need to change my primary email address
Hi, I am a newbie on here, not awfully techy minded but have struggled my way to this forum as I cannot make sense of the BT help.
I get huge amounts of spam emails usually via mailerdemon that despite setting to spam still get into my inbox. A lot go straight into my spam. They all seem to relate to cameras and sales and they started when I ordered a remote control ages ago from what was probably a less than reputable company. Sometimes these up are to 20 or more all sent at the same time. and from all different addresses. I could tolerate this, it was a nuisance especially when addressing emails all these recipients come up when I type in the first letter or two of a contact but when I got into work this morning, I found an email that I defintely hadn't sent at 4.20 am this moring (I was tucked up in bed) asking how I was and giving a lucky link. Embarassing as it had somehow apparently come from my home email address and had been sent to a lot of people I had emailed in the last couple of weeks but not everyone in my contact book and also sent to some old defunct contacts that I haven't sent to for ages.
So now I've got to do something.
Thinking about it, I had to challenge a credit card transaction a while ago, and could only prove against the company because the IP address they said my email address had come from was not mine.
I have Bullguard installed on my computer, I thought that would stop this sort of thing?
So here's what I want to do.
Change the password on my current by yahoo email account.
Change the email address of the primary account holder (me).
Make sure the old email address is closed.
And make sure that in future I use sub accounts for all non important emails.
What is the quick and easy guide please to changing the main email address and closing the old one.
Will I lose a sub account I already have (my son's).
And what should you use your main email account for only?
Any other advice?When I did speak to someone from BT they just wanted me to set up a new sub account, but I don't think that willl solve the problem.
I really would appreciate your thoughts.
Solved!
Go to Solution.Hi
I am sorry to see you are having problems with your BT Service
I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
Changing my primary email address
hi, i have just moved over to bt and they have set up a primary email address that i have not asked for can any one tell me how i change this to something of my own choice .
thanks
wayneI would leave at as it is and simply create a sub account using your preferred e-mail address.
BT will use the one they gave you, to send any communications from them. So keep checking it from time to time and keep the password in a safe place.
If you ever need to use BT FON, then you will need the e-mail address and password they gave you, to get free access.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
I can't change my primary email address
When I registered for Live I used my work email address and now I want to change that to my personal email.
I can add it no problem. But when I try to make it primary I get prompted for a password and even though I enter the one I just used to log on with, it's rejected. I even tried changing it, logging on and then change my primary email, but still I get prompted and still the password is rejected.
Anyone else tried this?the first thing you can try is to use another web browser, or use another computer/device if available.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES -
I changed my emergency email address a couple of weeks ago, so I can use the one that was the emergency as my primary, but it won't recognise that that email address is no longer the emergency
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions.
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