Change of bbm ID
Hi! I have just got my first blackberry device from a friend who has been using it. How can I be able to create my own bbm I'd now that whenever I uninstall bbm and install it agin I still get his bbm id? Please help me!
Hello minze
Welcome to BlackBerry Support Forums
You have to perform a Security wipe , and then you can use associate your own BlackBerry ID with that device . But first do a backup of your device using Desktop Software or refer to this Article How To Backup Your BlackBerry
Once you have your backup follow this Knowledge Base :
KB28225 : BlackBerry smartphone must be security wiped before transferring ownership
After a security wipe you can use your own BlackBerry ID .
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Similar Messages
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Just got a t-mobile curve 8520 and i cant change my bbm icon. I dont even see an option to view my profile. Can somebody help me?
Are you not able to actually click in your BBM profile > click on your picture and choose another picture?
Can you see the new picture ON your Z10 or not?
If you can see it, can your BBM friends?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4 Display/Scan Bar Code
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I have a new Passport. Could someone please help me to understand how to change my BBM display name.
Thank you in advance
Ronopen BBM app, tap on top where name is and then tap on name to change it
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CAN I CHANGE MY BBM PIN NUMBER ?
Hi
I blocked somebody on bbm messaging by mistake, now I cannot get them back on, is there any way to do this or can I change my BBM pin number.
thanks in advance
jimPIN numbers are uniqure for each BB device. Refer what said above to unblock a blcoked contact
.RoCkInG dUdE.
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If a solution received, please hit on to show your support. -
Please, how to hide/change my BBM's contact profile pic??
Hello,
because I keep seeing the (incorrect) advice like this: " FIRST YOU HAVE TO ATTACH YOUR BBM CONTACT TO A PHONEBOOK CONTACT ON YOUR BB. THAT MEANS THAT WHEN YOU OPEN A PERSON�S PHONEBOOK CONTACT, YOU HAVE TO VISUALISE HIS BB PIN NUMBER IN THE CORRESPONDANT SPACE. STEP TWO: YOU HAVE TO ASSIGN A PICTURE TO THIS PHONEBOOK CONTACT ( ANY ONE U CHOSEE) AGAIN IN THE PHONEBOOK CONTACT. STEP 3: YOU GO TO BBM OPTIONS, YOU HIGHLIGHT THE OPTION WHER U CAN SUBSTITUTE THE BBM DISPLAY PIC BY THE PHONEBOOK PIC (THE ONE U ALREADY ATTACHED IT TO)."
But it is not like that! The option in BBM changes your PHONEBOOK's contact profile pic with the BBM's pic. So when my BBM friend changes the picture, it changes also in my Phonebook list. But I need to do it THE OTHER WAY ROUND. I want to change the pic in my phonebook so that it changes in my BBM's contacts.
It's very important for me, how can I do it?
Best regards,
Marcin.I resolved this issue!!! FOr those who will have the same problem, go to :
http://crackberry.com/how-change-contacts-picture-blackberry-messenger#comment-1151386
Thread is closed. -
Can not change my bbm status after latest update
Hi
Please help
After the latest update i can not update my bbm status
The application jammed whrn i click on the status
Plz help
AliaaHello abyqshan and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having issue with your BBM.
What is the software version to which you updated?
If you remove your battery then reinsert it, are you then able to change your status? Do you get any error when you go to change your status or does it just freeze?
-HMthePirate
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Cant change my bbm profile picture
Ever since i updated to the new OS, my bbm profile pic has not been updated. My software release is : 10.1.0.273. OS versipn : 10.1.0.1720. This is very frustrating, pls help
Are you not able to actually click in your BBM profile > click on your picture and choose another picture?
Can you see the new picture ON your Z10 or not?
If you can see it, can your BBM friends?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
How do I change bbm back to older version??
Hi there, I just updated my bbm version from 7 to 8. I do not like the new bbm and I'm wondering how do I change it back to the 7.0.1.2.3 version??
I tried backing up my phone via desktop manager but it didn't change my bbm back
Please help!!! Thanks so muchI did a couple of things that gave me back bbm 7. although ALL is deemed unsafe to do by BLACKBERRYHELP people who wrote back to me via twitter.....
1. go to options/setting (the wrench icon); choose APPLICATION; choose add-on/core and look for the "BlackBerry Messenger" and click on the bblogo button, it should give you the option to DELETE. click on delete and reboot the device. you'll be prompted to install bbm upon restarting.
2. do a complete device "format" (reloading the OS) and in my case, I choose to update via bb built-in browser instead of appworld to get bbm 7. if I chose appworld, it would certainly put bbm 8.1 back on my device, an old 8530 that spits out at least 3 error messages hourly while running bbm 8.1.
3. a couple of my friend found some links that rages through the broadcast msg, the one that gives you an URL to just forcely install bbm7 upon bbm8. it works on their device (newer ones, started with 9)
good luck -
Hey everyone, I love blackberry from bold 2-Z10 which am currently using, but for the past 2 months I have not been able to change my display picture. I have done hard start and all that but it has refused to change. Any advice O A
Subject Title edited to reflect new topic.O-A wrote:
Hey everyone, I love blackberry from bold 2-Z10 which am currently using, but for the past 2 months I have not been able to change my display picture. I have done hard start and all that but it has refused to change. Any advice O A
Are you saying that YOU cannot change your BBM avatar picture, when you touch your picture in your BBM profile, what happens? You are not given the "replace picture" icon at the bottom of avatar preview screen?
Or, are you saying that you CAN change your BBM picture, but your friends cannot see it? If that is the case, it could simply be server issues. One way some of us have fixed that is to go into your BBM profile and make a simple one character change to your BBM name, such as add a period "." or something to your name.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Q10 bbm display picture frozen/not changing
Please whats the way forward with the Q10 bbm dp not changing that several users are experiencing? Technical kindly give us an update as several complaints have already been lodged on this forum.
I have had my Q10 for about 3 months and its been a rocky experience. After about 20-30 call log entries, it begins to mix my contacts. Now I have not been able to change my BBM display picture for over a week. And yet I find there are several threads on the Forum about users having this problem but no solution. Is BB Technical listening?
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Bbm display picture doesnt change
Recently, I tried to change the Bbm dp in my z10, it changes for me but my friends cannot see any update.
It's been 2 weeks my Bbm dp is stuck for my friends.
I tried everything. Removing battery, restart, bla bla. I read somewhere I can reload the OS. But that will delete everything I don't wanna do that.
Can anyone help please. How can i solve this? Is there a way to reinstall Bbm messenger in z10?
Solved!
Go to Solution.why did you mark his reply has solution could mislead some people here!
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Click Accept as Solution for posts that have solved your issue(s)! -
Bbm display picture wont change
I've been trying 2 change my bbm dp 4 a couple of days & it won't change! I've turned the phone off, took the battery out & left it 4 a while b4 putting it back on & still no change. What do I do?!
Thanks 4 ur help!Leave it alone and forget it.
It will eventually sync to your contacts.
Some have been successful at deleting BBM and reinstalling.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Useful help links for BBM on BlackBerry
Here are some useful Knowledge Base help articles for BBM on BlackBerry devices:
Unable to change the BBM Display Picture on the BlackBerry 10 smartphone
"A temporary server error has occurred error" may be displayed during initial setup of BBM and BBM contacts appear to have disappeared
How to identify which version of BlackBerry Messenger is currently installed on the BlackBerry Smartphone
Using Video Chat, BBM Voice, or BBM Video behind a firewall
SMS, BBM or email messages claiming to be from RIM or BlackBerry
In some cases a BBM message may fail to send and display a red X
BBM conversations do not rotate to Landscape orientation
When placing a BBM Voice call, the call remains at the Connecting state for about 5 to 10 seconds and then fails
Red X when sending PIN message or BBM to a single user, "Service Blocked"
When adding a contact to BlackBerry Messenger the contact remains in pending status
BlackBerry Messenger broadcast messages appear in black instead of purple
Hoax message circulating on BlackBerry Messenger
virusyok wrote:
i mean when i said formatted ' i changed user mail adress and device asked me to reset all memory to accept my mail ' and i did it after that i cant set up BBM . there is a sentence on my device screen. it says 'seeting up BBM' but for 8 hours absolutely nothing happened.
Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
You might also try connecting to a WiFi network and completing the BBM setup. -
BlackBerry Z10 BBM picture not displaying
I have a BlackBerry Z10 and once I change my BBM picture my contacts do not see the updated picture, but only my status updates. What should i do?
It can take a while for pictures to percolate through the servers apparently.
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Developer of stokLocker, Sympatico and Super Sentences. -
Problem with BBM profile picture
Dear All,
Last few days when I change my BBM profile picture, it didn't show or updated on my friends. I was using BBM 5.0.1.38 before. Due to this matter I upgraded my BBM to 5.0.1.41. But even after upgrade it didn't help. Same problem still occurs, profile picture didn't change but BBM status work just fine. I already tried to reinstall BBM several times, battery pull, resend service book, re register HRT, and even wipe my BB and still cant solve this matter.
I notice that some of my friends are experiencing same things too
I'm using 9550/5.0.0.983. Please advice.
Thank you
WillyHello,
Try uninstalling and reinstalling BlackBerry Messenger from
www.blackberry.com/messenger in your BlackBerry Browser.
Also if you have Facebook installed remove it then reboot. Reinstall BBM
from www.blackberry.com/messenger and test again.
Thank you
-DrP
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