Change of ISP and can no longer connect with AE

Well, I figured this would happen - I switched from AT&T DSL to Charter High-Speed Internet, and the darn cable modem is making my life difficult. When I plug in with an Ethernet cable to my laptop, no problems. But that's no fun.
When I connect my AE, it's a different story. Connection bars are great (I'm less than five feet away from it now, but posting this using my neighbor's wireless), and the configuration looks just fine in the AirPort Setup Utility. The problem is that I simply can't get anywhere - it won't actually connect to a page. When I use the Apple DNS "test", it recognizes it as an apple.com website and inserts the proper "name", but the computer never gets there.
What am I missing? Everything does look right on the AE configuration and my computer's wireless settings; I'm just not sure what's going on! Thanks!
12" PowerBook G4 Mac OS X (10.4.5) AirPort Extreme

Already noted two things that I forgot - this is with Charter. I checked old posts on the topic, and some have noted a similar problem. This seems to have been resolved with the old 'unplug in random combinations' trick, but that hasn't worked for me yet. I've tried doing my computer, my modem, and my AE in all six permutations of order.
I'm stuck. Thanks.

Similar Messages

Help! Firewall setting changed to default and can no longer connect

So I was attempting to open up port 8080 outbound and made a number of changes. The issue was still present so I clicked the reset to default for the firewall settings and am now stuck with a box I cannot connect to (Windows Server 2012).
Please can someone shed some light on a solution for me as I don't want to go through the pain of reinstalling everything again.
Thanks
Phil

Hi,
Are you not able to connect to Windows server 2012 R2 Datacenter (VM) ? If yes, I will move the forum thread to Virtual Machines queue for a broader support.
Could you share the Exact error message you get while trying to connect to VM ?
See How to
Set Up Endpoints to a Virtual Machine that might be helpful.
Regards,
Shirisha Paderu

I have a uk iTunes account but have moved to the Netherlands and can no longer connect to the iStore from my iPad. Do I need to update my iTunes account to a Dutch one?

I have a uk iTunes account but have moved to the Netherlands and can no longer connect or make purchases. Do I need to change my account to a Dutch one?

You can't transfer any content from one account to another account (nor can accounts be merged) - all content will remain tied to the account that downloaded it.
Do you not have copies of all of your downloads e.g. on your computer or backup of your downloads/library ? Whilst you are in Australia you can't redownload your UK purchases (you have to be in a country to use its store), if you have them on your computer's iTunes library then you should be able to stream them from it to your Apple TV

I have iBooks 2.1 on ipad. I changed my password and can no longer update the app. If I delete the app and install the updated version, will I lose the books I have purchased?

I have iBooks 2.1 on ipad. I changed my password and can no longer update the app. If I delete the app and install the updated version, will I lose the books I have purchased?

Try logging out of your account on the iPad by tapping on your id in Settings > iTunes & App Stores and then log back in and see if you can then update the app.
If you do delete the app then you should be able to re-download your ibook purchases via the Purchased tab in the ibookstore in the app. But in case some of them are no longer available in the store and/or you have PDFs or epubs in it, then you could first connect it to your computer's iTunes and do File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11) which should copy them over to the Books part of your iTunes library so that you have your own copy of them and can sync them back (even though they aren't iTunes purchases it should also copy over any PDFs or epubs that you have in the iBooks app)

I recently installed itunes update and can no longer connect to network nor internet

I recently (sept 2013) installed itunes update and can no longer connect to a network nor internet wired /wireless. I know it is not the gateway as other devices work. Please help. I am not very knowledgable so exact instructions will be most helpful.

Try connecting your computer/laptop directly to the base station with an ethernet cable to one of the external ports and install your network settings. If it finds it there, it will find it after you've reloaded your network info to the base via the Apple Utility. Hopefully when you disconnect afterward, all will be fine. Be sure not to select "closed" network although Macs will login with no prolem, PC's have trouble doing so even with the network data stored in the internet settings.
Good luck!

My Mac is producing gray screen at startup and crashes. I'm afraid that everything explode and disappear, and can no longer connect and work with my Mac. Can anyone help ?? Thank you.

My Mac is producing gray screen at startup and crashes. I'm afraid that everything explode and disappear, and can no longer connect and work with my Mac. Can anyone help ??
Thank you.
Problem description:
gray screen at startup and crashes
EtreCheck version: 2.1.1 (104)
Report generated 6 de dezembro de 2014 13:29:43 BRST
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6750M - VRAM: 1024 MB
Color LCD 1440 x 900
Intel HD Graphics 3000 - VRAM: 384 MB
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 0:31:56
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (698,64 GB)
S.M.A.R.T. Status: Verified
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 749.81 GB (378.70 GB free)
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Support]
Launch Agents: ℹ️
[running] com.babylon.activation.plist [Support]
[loaded] com.divx.dms.agent.plist [Support]
[loaded] com.divx.update.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.skype.c2c_service.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
FaceboxPro Aplicativo (/Applications/FaceboxPro.app)
Safari Aplicativo (/Applications/Safari.app)
Octoshape Aplicativo (/Users/[redacted]/Library/Octoshape/Octoshape.app)
uTorrent UNKNOWN (missing value)
Dropbox Aplicativo (/Applications/Dropbox.app)
Inkscape UNKNOWN (missing value)
RealPlayer Downloader Agent Aplicativo (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
HP Product Research Aplicativo (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
RealPlayer Plugin: Version: Unknown [Support]
AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
DivX Web Player: Version: 3.1.1.9 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.6.6
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.1.2 [Support]
AdobePDFViewer: Version: 10.1.12 [Support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
User internet Plug-ins: ℹ️
npsf_uni: Version: sf 3.3.2.1 [Support]
OctoshapeWeb: Version: 1.0 - SDK 10.8 [Support]
Safari Extensions: ℹ️
Searchme Adware! [Remove]
Skype Click to Call
iSkyDeluxe
TED HTML5 video playe
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Skype Click to Call [Support]
Tuxera NTFS [Support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
      5% WindowServer
      4% DivXMediaServer
      1% fontd
      0% RealPlayer Downloader Agent
      0% WebProcess
Top Processes by Memory: ℹ️
296 MB WebProcess
202 MB FaceboxPro
185 MB Microsoft PowerPoint
163 MB Safari
137 MB Microsoft Word
Virtual Memory Information: ℹ️
843 MB Free RAM
1.76 GB Active RAM
706 MB Inactive RAM
978 MB Wired RAM
577 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 6, 2014, 12:58:24 PM Self test - passed
Dec 6, 2014, 12:23:11 PM Kernel_2014-12-06-122311_MacBook-Pro-de-...panic [Details]
Dec 6, 2014, 07:08:28 AM PluginProcess_2014-12-06-070828_MacBook-...crash
Dec 5, 2014, 05:24:39 PM WebProcess_2014-12-05-172439_MacBook-Pro...crash
Dec 5, 2014, 10:45:59 AM Kernel_2014-12-05-104559_MacBook-Pro-de-...panic [Details]
Dec 5, 2014, 10:18:14 AM Kernel_2014-12-05-101814_MacBook-Pro-de-...panic [Details]
Dec 3, 2014, 08:28:35 PM locationd_2014-12-03-202835_localhost.crash
Dec 5, 2014, 10:25:44 AM Kernel_2014-12-05-102544_MacBook-Pro-de-...panic [Details]

Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup Issues - Resolve
Startup Issues - Resolve (2)

I am using Dreamweaver CS4 and can no longer connect to Device Central - Can you help me with this?

I am using Dreamweaver CS4 and can no longer connect to Device Central - Can you help me with this?

Device Central was discontinued April 23, 2012.
http://www.adobe.com/products/devicecentral.html
And replaced with Adobe Edge Inspect CC (for Cloud subscribers)
http://html.adobe.com/edge/inspect/
Nancy O.

I just upgraded to Yosemite and can no longer connect to the WIFI any suggestions

I Just up upgraded to Yosemite and can no longer connect to internet - any ideas?

I have the same problem after loading OS X 10.10 Yosemite on my MacBook Pro (Late 2008). Wi-Fi (Time Capsule) connects OK, then I open Safari and it waits for a minute and then gives me a message that it can't load the page because I'm not connected to the Internet. The Wi-Fi is fine. When I run the network analysis, it shows that everything is fine up to the Internet; the dots are red after that. I have another MacBook Pro (Retina, Mid 2012) and it loaded and runs with no known problems (so far). I am writing this message on the Late 2008 MacBook Pro, so you can see that there is no problem with the Internet connection. It is a Yosemite problem. My iPhone and newer MacBook Pro connect with no problem. I loaded Yosemite TWICE, then ran the Disk Utility and fixed some disk permissions but there were no other problems identified. Restarting after reloading Yosemite and the same problem is there. Restarted after running the disk utility and fixing disk permissions and it still can't connect to the Internet. Same problem. Does anyone have an idea how this might be fixed? What's going on? Thanks for your help.
Update: Air Drop also doesn't work. Thanks.

Hi, I've recently bought an iPad2 and can't get connected with AppStore or iTunes, when I tap on these icons a grey page pops up saying is loading but never opens the page, no failure message is displayed, it just keep saying is loading. Apparently it is

Hi, I’ve recently bought an iPad2 and can’t get connected with AppStore or iTunes, when I tap on these icons a grey page pops up saying is loading but never opens the page, no failure message is displayed, it just keep saying is loading.
Apparently it is not an issue with wifi since Safari, You Tube and Maps work well, I’ve tried some of the tips, e.g. log off/on my Id, change password but no one worked.
Your help will be highly appreciated.
Thank you.
Luis.

Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.

After reinstalling operating system Windows 7, I lost apps and can no longer sync with Outlook 2010?

After reinstalling operating system Windows 7, I lost apps and can no longer sync with Outlook 2010?

apps are stored in
C:\Users\<your account name>\Music\iTunes\Mobile Applications
their extensions are .Ipa you can try doing a search on your harddisk
unless you formattet it when you reinstalled
but an app can only ever be bought 1 times on an appleID so if you try to buy them again it will give you a free download of the app and not charge you
about sync then if you connect the ipad and click info tab and set it to sync your outlook data it should sync without any problems

Disconnect Device through Hotspot and can no longer connect

I recently disconnected a Windows 7 device through the "Connected Devices" option on the Verizon Hotspot. After disconnecting that Windows 7 device I am no longer able to connect through the Verizon Hotspot. I have removed and added back the hotspot profile in Windows 7 and can still not connect. I can still however, connect to other devices on the Verizon hotspot. I receive a simple error message in Windows 7 to verify the encryption settings even those encryption settings are properly set to WPA2. It appears that both devices appear to be out of synch. Has anyone experienced this with other Verizon 4G LTE hotspots? I generally just disconnect the device or turn off the hotspot when disconnecting however, I did not see any hard whatsoever in disconnecting the device through the hotspot "Connected Devices" option. Any help would be greatly appreciated as I need to get one of my business laptops that use Windows 7 back online..

If it's encryption Windows 7 is speaking of, make sure in the wireless adapter settings configuration that not only is on the correct WPA2 as you stated but the encryption matches, such as AES or TKIP.
Otherwise, removing the connection from the Preferred Wireless Networks list and resetting the device should allow a fresh new start.

Just updated KIES and can no longer connect my laptop and S4?

I've been using KIES for a year. Was just prompted to update it. Did so (to version 2.6.0.13091.9) and now I can no longer connect my laptop and Galaxy S4.
I'm getting the following message which is, of course, nearly worthless:
     Reconnect the device in Samsung Kies (PC Studio) mode.
     Current connection mode not supported by Kies.
     Check the USB settings.
     (Settings -> Applications -> Development -> USB debugging (x))
1) "PC Studio" has no actual meaning; after searching online I found what they're trying to tell me is the phone must be in MTP mode rather than USB debugging mode.
2) The Settings path above is wrong; I DID manage to find the proper path to turn off debugging & switch to MTP, but that doesn't help.
3) uninstalled & reinstalled KIES; no help
Any ideas?
I know 1000's of other people are having this problem, so I'm a bit surprised VZ doesn't have a ready answer here.

    Hey there mjr123,
I am sorry to hear that you are having issues with the Samsung Kies software. This is actually a third party application offered through Samsung, so I would recommend reaching out to Samsung's support team for the best assistance.
NicholasB_VZW
Follow us on Twitter @VZWSupport

I just updated my iPad 3 to ios 7.02 and can no longer sync with iTunes on my computer running OS 10.5.8. I'm wary about updating to Lion, which may cause any number of apps on my computer to no longer work. Although I may consider purchasing a new laptop

I just updated my iPad to IOS 7.02 and unfortunately can no longer sync with my MacBook running OS 10.5.8. I'm wary about updating to Lion as this may cause any number of apps on my Macbook not to work at all or malfunction. Also my MacBook is 5 years old, and I was thinking about purchasing a new computer. I would like to decide when rather than be forced though. Does anyone have any suggestions for a work around? At the moment I do not subscribe to the cloud, and it looks like that is the only way I can back up my iPad now.

Upgrade to Snow Leopard - it's compatible with the latest version of iTunes, and still supports PowerPC applications.
$19.99 - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Snow Leopard is required if you wanted to upgrade to Lion, anyway, which you may want to in the future if the latest version of iTunes no longer supports Snow Leopard.

My macbook said it can no longer connect with my iPhone 5c

I got a pop-up window that said iTunes could no longer connect with my device (iPhone 5c), and now when tethered via USB cable iTunes doesn't recognize my phone as a device. I've restarted my Mac and phone, reinstalled and updated iTunes, and checked for any physical problems with both (of which there are none). I've browsed the various answers other users have given but none have helped.
This phone is less than two months old. I'm hoping this is somehow a mishap on my part but if anyone could offer some advice I'd greatly appreciate it!

Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Upgraded to extreme and can no longer connect to xbox live

My old airport express died so yesterday I bought an airport extreme to replace it. I had no problems setting it up, my powerbook and powermac connect to the internet just fine. My ps3, wii, and apple tv all connect fine. However I lost the ability to connect to xbox live with my xbox360. Running the "Test Xbox Live Connection" test shows that it passes all the tests and is connected to the internet until it reaches the xbox live test where it fails. According to xbox support there are no current outages or problems with my account.
Since the only thing which has recently changed is the upgrade from airport express to an extreme it seems like that is likely the problem. I thought it might be a NAT or port thing but in the airport setup utility there are no options for changing either NAT or port settings.
Any ideas anyone? It looks like a year ago when the extreme came out there were problems between it and the xbox, but it also looks like they were resolved. Also they caused the xbox not to be able to connect to the network at all, which mine can do.
Thanks very much for any ideas or help. Otherwise the extreme is going to have to go back.

That's a drag.
I wish I could be more help, but I can not think of what the problem would be. I have mine connected to a network that bridges two AEBS to allow for a large area WIFI. I have no problems with either of the 360's connected. I have no special port forwarding or any settings changed to get the connection.
I also know that since I just replaced my main base station for an unrelated problem, that it worked out of the box both times.
I would say try direct connecting it. (the xbox) Not necessarily to correct the problem, but to isolate the AEBS as the problem. I would also try shutting down anything else that may be connecting so you only have a connection with your xbox. Again, none of this will probably solve your issue.... but you can get in contact with customer care or visit a genius bar.
In my experience if you can give detailed results to test you have already performed to trouble shoot, they are very receptive to replacing your product. Isolating the AEBS and saying you know t will connect direct, and that even when it is the only device connected.... it fails. I would also try both wireless and wired if you have both options.
I know it is not the optimal answer.... probably a pain.... but sometimes things just work kinda goofy. I know the stuff works and works great when it does... but I have had my share of issues with apple hardware. The good news is they have never failed me when it comes to taking care of it.
Good Luck !!!
Message was edited by: Dan Jay - Minneapolis

Change of ISP and can no longer connect with AE

Similar Messages

Maybe you are looking for