Change of primary email on BT account

Hi
I would like to change the primary email on my account, replacing it with one of the sub-accounts.
I would be grateful for help in this.

Hi pw87,
If you fill out the contact us link located in the about me section of my profile we can take a look at this for you.
cheers,
Chris
BT mod Team.
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I need to change my primary email for the account

I'm probably going to be dropping my old email account, and need to change to my new email address. Is there any way of doing this without totally canceling the Paypal account?

Yes. 1. Log in to your PayPal account and go to your Profile > Profile and settings section 2. In your Info section there is an Email section - click the Update link in the Email section 3. In there you'll see that you can have up to 8 email addresses associated with the account. Click "Add" and add the new email address to your list and then select it and click "Confirm". That will send you a confirmation email with a link to click to confirm the address. 4. Now you can go back to the list, select the new address, and click "Make Primary".

I show and old defunct email address for my Apple ID on my APP store, iCloud, and iTune accounts and cannot log in. I am told my ID or password is incorrect. I did change my primary email address. that is the app ID that is showing.

How do I rename my App Store, iCloud, and iTunes accounts so i can update apps and software? I have closed the original email address i started my App Store, icloud, and iTunes account and cannot log in unders that Apple ID. I have tried going through device and my MacBook Air. Where can i get on-line assistance?

If you mean you are trying to delete your iCloud account in iOS 7 and you don't know the passwod for the old ID, do one of the following:
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You should then be able to turn off Find My iPhone with your password. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back and change your primary email address and iCloud ID back to the way it was. You will then be able to go to Settings>iCloud and sign in with your current ID and password to reconnect to your iCloud account.
If you don't have access to your old email address, you will have to contact Apple to get them to reset the password for it so you can disable Find My iPhone and sign into your iCloud account. You will have to prove your identity to them in order to do so. You can either contact iTunes support for assistance with this (https://ssl.apple.com/emea/support/itunes/contact.html), or contact Apple Support (http://www.apple.com/support/icloud/contact/).

Can I change the primary email associated with my icloud account

Can I change my primary email address associated with iCloud? Not the icloud address but the one you log in with. I had to switch email addresses because my email got hacked and I just paid for 25g of memory in icloud. I just want to change my email address but keep the same account so I keep the storage space I just paid for, so I can't just delete the account and open a new one.

You can if it isn't an @me.com, @mac.com or an @icloud.com address. To do this go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change the address to the one you want to use and verify the address. Then tap Edit next to the ID name and change it to be the same as your new address.
Then you'll need to make this change on your devices. To change it on your iOS devices, go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the renamed ID. To change it on your Mac, go to System Preferences>iCloud, sign out, then sign back in with the renamed ID. If you have a PC, do this on the iCloud control panel for Windows.

I want to change my primary email address, and use one already associated with my account why can I not do this ?, I want to change my primary email address, and use one already associated with my account why can I not do this ?

I want to change my primary email address, and use one already associated with my account why can I not do this ?, I want to change my primary email address, and use one already associated with my account why can I not do this ? I don't want to create another one if I really don't need to
Any ideas ?

I'm afraid that once an address has been associated with an Apple ID you can't re-use it in any way. You will have to create another address (such as a free on from GMail or Yahoo for example).

I changed my primary email address because I could not access my old email and now my new iphone asks me to sign in to my old account in order to backup my apps and music from my icloud

I changed my primary email address because I could not access my old email and now my new iphone asks me to sign in to my old account in order to backup my apps and music from my icloud. when I try to sign in using my password it says it is the wrong password.

If you are only updating apps, that's normal Apps and other purchased media are permanently tied to the ID used to purchase them. You also don't back up apps or music to iCloud, the only thing backed up to iCloud is your app data, which is part of your iCloud backup by default.
Is your phone signed into the old ID in Settings>iCloud?

Re: Changing my Primary email account

My partner died recently and I have taken over the phone/broadband account however I have so far failed to change the primary email address from his to mine. After being send backwards and forwards between the bereavement section, orders and technical support I tried the live chat facility and was assured that it would be done within 24-48 hours and I would receive a phone call to confirm. Still no joy and I've got enough to deal with at present without this hassle.

If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

I want to change my primary email to my most current email but it keeps saying there is already an apple ID for that email, how do I delete that one so I can use all of my old information, just with my most current email address?

I created the apple ID that I currently have about 6 years ago and I want to change my primary email from my childish one to my most current email that I constantly use, but I think I accidentally created an apple ID with that email, I want to delete that apple ID so that I can just plug my new email in with all of my old information (that is still the same). I am so lost

I don't believe Apple lets you delete old accounts. They also will not let you merge them.

How can i change my primary email if my recently primary email is blocked and unreacheble

Verify your email address.
Please verify the email address associated with your Apple ID.
Verify your email address.
A verification email was previously sent to ********** We can resend the verification email to the same address, or if this address is incorrect you can change your Apple ID and email address.
Apple ID and Primary Email Address***********
in order to change it i need to verification of this email address, my email addres is been locked by microsoft.
"It looks like someone else might be using your account
To help you—and only you—get back into **********, we need to verify that it's yours."
for some technical issues i cannot verify this email.
pleas help me i would like to change it to **********
waiting for your replay
lior
<E-mails Edited by Host>

Hi Lior,
Thanks for visiting Apple Support Communities.
It sounds like you need to change the primary email address associated with your Apple ID.
You can use these steps to change your Apple ID to your new email address:
In most cases, your Apple ID is also the primary email address of your Apple ID account. You can change your Apple ID to any other email address you control, as long as it's not already being used and doesn't end with @icloud.com, @me.com, or @mac.com.
Use these steps to reset your Apple ID:
Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My Friends, Find My iPhone, and iMessage on each device that uses your current Apple ID for these services.
Go to My Apple ID.
Select Manage your Apple ID and sign in. Forgot your password?
Select Edit next to Apple ID and Primary Email Address.
Enter the email address that you want to use as your Apple ID, then select Save Changes. Apple will send a verification email to that address.
Open the email from Apple, then click Verify Now. Didn't receive the email?
When the My Apple ID page opens, sign in with your new Apple ID email address and password. When you see a message that verification is complete, you can start using your updated Apple ID.
Remember to update the features and services that you use with Apple ID.
From:
Change your Apple ID - Apple Support
All the best,
Jeremy

I am trying to change my primary email address for it has been compromised. the email address I am trying to change it to is my rescue email address? how do I change my primary email address?

I am trying to change my primary address for it has been compromised. The email address I am trying to change it to is my "rescue" email address. How do I change my primary email address to my rescue email address? can I delete my rescue email address so I can use it as my primary?

You will have to delete your rescue email address first, then go back and change your primary.
Source: http://support.apple.com/kb/ht5312
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

Why can't I change my primary email address in Apple ID?

I want to change my primary email address to the one I use most for be the same as my Apple ID. Right now it is an old email address but when I try to change it I get a message that it is already set up in an Apple ID account.

Frequently asked questions about Apple ID
http://support.apple.com/kb/he37

I want to change my primary email address

I wan to change my btinternet primary email address to another one, either my sub account address or a new one. I don't mind which. I've been trying for 9 days now to have this done, and BT keep saying they'll do it but they haven't.
Has anyone else tried to do this and if so have they actually succeeded in getting a new primary email address?
Thanks
Solved!
Go to Solution.

Hi harrybeadlebaum
Thank you for your reply it is much appreciated.
Basically I want to change my primary email address as I've changed my surname following separation from my husband, and don't want any association with my old name which it was. I wish it was only spam I want to get rid of. Yes, you're right, I'm using webmail not outlook or similar.
Unfortunately I've already begun the long and tortuous process of getting my primary email address changed and am now on day 9 of frustrating emails, telephone calls with the call centre in India (or somewhere) Each time I talk to someone they assure me it will be done in 24 hours, 48 hours, by the end of the day..... I expect this sounds familiar to you if you've been there? Your comment about a breakdown in communication is perhaps an understatement! I've come to the conclusion they fully understand what I want but just aren't interested in seeing it through. All they want to know at the end of the phone call is if I'm happy with how they've dealt with my call. Well yes I am at the time, as they understand what I want, relay back to me what I want, but don't actually deliver. Promises, promises, promises.
I've now lodged a formal complaint to BT and am sure I'll get the usual responses about process, systems, blah blah blah...
Sigh. As you may guess I'm absolutely fizzing about it all!! I've already wasted hours of my life chasing it, just can't stop though - don't give up!! However, am pleased to know that someone has got it done, so I'll just keep trying and boy is it trying....
Rant over, I'll let everyone know how I get on!
From a very irate and now crabby mrs blobby

I want to change my primary email on Apple ID... but it says I can't use email already in use but its not my alternative email - it may have been in the past - any ideas?

I want to change my primary email on Apple ID but it says I can't use email already in use but its not my alternative email - it may have been in the past - any ideas?

I don't believe Apple lets you delete old accounts. They also will not let you merge them.

I changed my primary email and icloud is still set for my old email. I tried deleting my icloud but it aks me for the old password associated with the old email that I don't have anymore. Any other sugestions on how to get icloud to change emails on my i

I changed my primary email and icloud is still set for my old email. I tried deleting my icloud but it aks me for the old password associated with the old email that I don't have anymore. Any other sugestions on how to get icloud to change emails on my ios?

I figured it out! I changed my email & password at the icloud site, then when I deleted the icloud account on my iphone - it still showed my old email but when i typed in my current password it went through. I was then able to sign back in with my current email and password. That was too easy for the amount of time I have put into this! Glad its finally fixed.

I want to change the primary email of my apple id

I want to change the primary email of my apple id but it keeps saying that email is unavailable.is there anyway I can make it available because
I don't know why it's unavailable.please help

You can check if you are using it on any of your iTunes account by logging into each account via this page and seeing it it shows as an alternate or rescue email address on them : https://appleid.apple.com
But there isn't a page that you can go to and see if, or on which account, a particular email address is used.

Change of primary email on BT account

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