Change password via 3-Tier Desktop Intelligence

Hi everyone,
It would be highly appreciated if you could tell me how to change password via 3-Tier Desktop Intelligence.
Version: XI3.0, XI3.1
Thanks a lot!
Lisa

No problem.
And for a work around you can have users
login directly to the CMS (2-tier)
change password
then close deski
as long as they know the difference they can then login to deski 3-tier with their new password.
Another option would be to
lookup the user account in CMC
in user properties check the box "must change password at next login"
Then even 3-tier users will be prompted to change their password the next time they login
Regards,
Tim

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    <data>
      <item key="AAAAAEUK" value="130" category="A" />
      <item key="AAAACGDC" value="66" category="A" />
      <item key="AAAADNJP" value="56" category="A" />
      <item key="AAAAFWRQ" value="222" category="A" />
      <item key="AAAAGITU" category="B" />
    </data>
    I would expect the value field to be null for the last row.  But the values turns out to be 222!  If I try to put anything else, an empty string "", "#EMPTY", "null", it is always returned as 0.
    This is a problem because 0 an null are differnt when computing averages.

    Hi Florian,
    What is the source of your csv data?
    If I have a table in excel with empty cells, the data goes into the .csv as nothing so your example would look like
    Item key,value,category
    AAAAAEUK,130,A
    AAAACGDC,66,A
    AAAADNJP,56,A
    AAAAFWRQ,222,A
    AAAAGITU,,B
    This reads in just fine in DeskI (shows #EMPTY in the view data, treats it as such in the report).
    So I would look to get the data generated in right way, then DeskI can handle it, no problem.
    If all else fails, just run a search&replace and change ,#EMPTY, to ,,
    BTW if you have an alphanumeric value in a column where DeskI already decided there should be numeric,
    it will read in as 0, that is why the #EMPTY string value got transformed to zero.
    Good luck,
    Marianne

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