Change plan with "no agreement"?

I changed the plan from the old family plan to 250m data plan since other members went out in the last February.
My 2 year contract was supposed to end in May, but I have just found that they extend it one more year till next February!!!
At that time, I had a chat with a representative about the condition of change like this:
you: Does it mean another 2 year contract?
>Chat Transcript removed per the VZW ToS<
I just want to finish verizon this May.
What can I do now?
Message was edited by: Verizon Moderator><

    Sorry to hear about what has happened with regards to your account, One-who-feels-deceived. Was there a promo that was added to your account, that increased your contract? We can definitely look into your account, and see what happened.
When you have a moment, please approve my Follow, and Follow me back. This way you are able to send us a DM, so we may help review over your services. Thank you, One-who-feels-deceived. We look forward to working with you.
NicandroN_VZW
Follow us on twitter @VZWSupport

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