Change Request Management for Implementation Project

Hello gurus!
I have a problem with execution change request in implementation project.
I have created Implementation project and task list for him."Change request management" is active for this project.
I can create document Change Request, but I can not to create Correction linked with Task plan...
Dmitry.

HI,
Have you verified if your project definition is setup correctly ? Please verify with some of the steps available in the blogs
First steps to work with Change Request Management scenario
/people/dolores.correa/blog/2008/07/26/first-steps-to-work-with-change-request-management-scenario
Change Request Management scenario: Usual questions
https://weblogs.sdn.sap.com/cs/junior/view/wlg/15116
Change Request Management scenario: Working examples
/people/dolores.correa/blog/2009/07/23/change-request-management-scenario-working-examples
Hope this helps.
Cheers
Sh

Similar Messages

Change Request Management in Implementation projects or not?

Hello guys,
We are starting a Change Request Management project at a customer. We discuss in the blueprint phase whether we should be using it only for maintenance activities, and not for implementation projects. We have some people that can be working both in maintenance and also in projects at the same time.
We want to understand whether that scenario is possible and also whether is advisable. We want to have control over the process, and therefore we should be restricting the creation of Transport Orders through SE01 so that we know that transport requests are created only by change document action.
What are the drawback, difficulties, considerations you may consider in making that decision? Is it logic to work that way or is it better just to implement it for the whole installation, including implementation projects?
Esteban Hartzstein
Edited by: Esteban Hartzstein on Jan 20, 2010 3:37 PM
Edited by: Esteban Hartzstein on Jan 20, 2010 3:39 PM

We want to have control over the process, and therefore we should be restricting the creation of Transport Orders through SE01 so that we know that transport requests are created only by change document action.
this you can do either via SE03 / Display/Change Request Attributes / SAP_TMWFLOW Request created using Change Manager X X / Defaul for all client = Mandatory
or
you can achieve this by just activating the CHaRM in SolMan ( solar_project_admin / system landscape / CHARM)
Nesimi

Solution Manager for Implementation project

Hello,
I want to know how we should use solution manager for an implementation project. I am aware about the ASAP methods and the transactions in solman system for each phase. I have starting trouble like how to and where to start with? My ECC systems are not yet installed. Still we can go ahead with Blueprint creation and definition of roadmaps etc. Currently, it is done on paper. If anybody has done an implementation project through solution manager, could you please give me some hints how to start ? I repeat I am aware of the transactions but dont know what to add there in solar01/02 when the process are not defined/system not installed. Please guide me.
Rajeev

Hi Rajeev,
You're correct; you can start building the Business Blueprint without SMSY having all the systems that are 'to-be'. As long as you enter logical components in the project landscape with the correct product versions, you can replace those with the actual components once they have been installed. The BPR needs those product versions in the blueprint when you load the relevant scenario's. Once loaded, you can start documenting the scenario's, place the processes and process steps not used out of scope or delete them entirely and define custom scenario's, processes and process steps.
When the Blueprint has been completed with relevant design documentation, the Configuration transaction can be used to document how you actually configure the systems and, of course, to configure them from Solution Manager. The system landscape officially has to be definitive at the end of the Blueprint phase, unless you won't be configuring the systems centrally from Solution Manager.
The Solution is actually not necessary for a clean implementation; the Project will eventually lead to the solution. Once the systems are all configured and documented in SSM, you create the Solution and upload the project documentation into it in the Solution Directory.
Let us know how you get on!
Kind regards,
Patrick

Change Management in Implementation project

Hi all,
Have any one used change request management in implementaion project?How to transport tp's in that?is it the same way as we do in maintenance project?How the transport request will be tracked?
Thanks in advance,
Avinash.

Hi,
This is how it happens
Maintenance projects
You want to make changes in systems as part of your planned maintenance period, and import all these changes simultaneously into production systems at the end of the maintenance period. For this purpose, you want to create a maintenance cycle, which is represented by a task list in the Schedule Manager.
A maintenance cycle is the period of time in which you:
Make changes in maintenance systems
Include these changes in new transport requests
Import these requests into follow-on systems for testing
At the end of a maintenance cycle, all transport requests are imported into the production system at the same time. Subsequently, the maintenance cycle can be closed manually and a new one can be created, if necessary (but only in compliance with the rules of the change requests that belong to the maintenance cycle).
Implementation, template, and upgrade projects
You want to make changes in systems as part of your project, and import all these changes simultaneously into production systems at the end of the project. For this purpose, you want to create a task list in the Schedule Manager.
With the help of this task list you:
Make changes in development systems
Include these changes in new transport requests
Import these requests into follow-on systems for testing
At the end of a project, all transport requests are imported into the production systems at the same time.
Task lists are generated automatically upon your request. If you use the Service Desk, the Service Desk transaction for managing cycle phases is also generated.
Check this link.
http://help.sap.com/saphelp_sm32/helpdata/en/ca/5b194746aa41dc9d3154da36b2f381/content.htm
Feel free to revert back.
--Ragu

Where can i find Change Request Management - Java(EP) operation guide?

hi, gurus:
i have setup Change Request Management for EP according to guide in SMP.
but how to operate it? when i logon to DEV, it is Solution Manager.
what is workflow and operation steps?
Thank you!

>
Thierry Dagnino wrote:
> Hi,
>
> we are currently using an in house process to do change request management. We are looking to move to using Solution Manager to manage change requests all the way to production.
>
> I'm looking for a document that clearly describes the change request management process in SAP Solution Manager so we can make a gap fit analysis with our current process.
>
> Does anyone know where I can find such a document ? I've seen many documents but none with a clear diagram that describes the process from end to end.
>
> Thank you.
>
> Thierry
You can find good docs at Ramp-Up Knowledge Transfer. ( https://websmp205.sap-ag.de/rkt-solman)
under
SAP Solution Manager 7.0 - Learning map: Support Organizations /Service Providers - Change Request Management

Change Request Management "There is no task list for this project"

Hello!
I would like to use the functionality of CharM in SOLMAN 4.0.
When I enter the Tcode /n/tmwflow/proj I receive the waring/error "There is no task list for this project" (/TMWFLOW/TRACK_N114)
If I create my own task list via Task list --> create
I get the warning "You cannot change task lists in the SAP namespace"
What are the steps to define task list for my project?
Do I need to configure SPRO ... --> Extended Configuration --> Schedule Manager?
The second warning I get: "NO CTS projects created yet" or
"The Solution Manager project does not have an active CTS project yet".
How can these warnings/errors be corrected?
Thank you very much!
regards

Hi,
Pls click the check button(next to activate button)
see the SLG1 log generated remove the errors shown in red.
One it is done u press the refresh button & thn u cn create the task list
chk
https://websmp202.sap-ag.de/~sapdownload/011000358700000657692007E/ECTS_CHARM_SP12.PDF
/people/dolores.correa/blog/2008/07/26/first-steps-to-work-with-change-request-management-scenario
http://help.sap.com/saphelp_sm32/helpdata/en/0c/5b2160f6fa4b83a3674a210b1cdeb0/content.htm
Regards
Prakhar

Use Change management in implementation project

Hello SolMan Experts,
I have a requirement that I need to do an implementation through solution manager. I want to develop objects in my R/3 systems using solution manager. I have seen a thread where someone told that Change request is not possible in implementation but we have an option to create a change request with development(Implementation).
Should I create a change request development(Implementation) for each development happening for the project?
Please help.
Thanks in advance
Farzan

Hi Farzan,
While I am not able to give you further technical know-how on your specific question, I would like to share a word of caution though.
In my experience, activating ChaRM within an active Implementation Project poses problems if you have to change the 'System Landscape' of the project midway.
For instance, if you had 3 Logical Components listed in the tab Sys. Landscape of the Implementation Project, activated ChaRM, and later, you decide to add one more Logical Component, it does reset the CTS counters to '0' and you have to do a few steps manually, to restore it to what it should be.
I am not sure if this is due to a bug or if this is a known constraint. I for one, can't foresee any Implementation Project which can effectively freeze the Sys. Landscape scope by end of Blueprint phase. In long projects, due to afterthoughts and various pressures, one may end up tampering with a few Logical Components well into Realisation phase.
You may like to check with SAP over OSS and ask them for recommended approach.
As a recap, yes it is possible to activate ChaRM in Implementation project technically. However, if it is indeed a recommended approach, I am not so sure.
Regards,
Srini

Change Request Managment setup for Solution Manager 4.0

Hi guys! Can someone help me on how to setup the Change Request Management in Solution Manager 4.0? I have already have checked the SAP Marketplace for any documentation about this topic but found none. I am configuring the two test servers (1 prod and 1 dev) in tcode SMSY. I have also configured the system role for each server. When I try executing /TMWFLOW/CMSCONF in SE38, no clients appear in the CRITICAL OBJECTS pane. Did I miss a required step in the implementation? I hope you guys can help me. Thanks in advance...
Regards,
Ronald Navarro

Hello Ronald,
Following the spro configuration will setup the Change Request Management scenario, each spro point has associated the corresponding documentation.
Also in service.sap.com/rkt-solman>solman 4.0>CCC profile you will find valuable information about how to use this scenario.
Hope this helps,
Dolores

Dependency Information for Transport Requests in Change Request Management

If two CTS projects are not assigned to SOLMAN projects, it is possible to define a dependency successor/predecessor relation between two transport requests for the import order. For example I can state that I have to import TR 1 only after the TR 2.
When the CTS projects are assigned to SOLMAN projects, even though you have defined the dependency relation, this is not respected and from the Change Documents you can perform the import in the order you want.
How can I activate this check also in Change Request Management?
Thanks
Antonello

Some things you could take a look on:
1) start report /TMWFLOW/CONFIG_SERVICES --> here you can define system, client and project specific locks.
2) Transaction /TMWFLOW/CMSCONF --> also some options for locks and definition of critical objects
3) Transaction /TMWFLOW/LOCKMON --> monitor screen for locked objects and requests.
This is actually not the same functionality as have it in CTS projects directly especially as the locks are removed once a request is removed. The most important thing is still missing here (or at least I haven't found a way to activate): sequence control when importing requests out of parallel projects into production (to prevent downgrading).
Best Regards,
Andy

Document for Change request Management in Solution Manager

Hi,
We are setting up Solution Manager. I know service desk configuration. But I need a document on how to configure change request management in Solution Manager.
Also I need a steps or a document for monitoring of EP 6.0 from Solution Manager.
Thanks a ton for help in advance.

Hi,
Check out these links
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/media/uuid/b4406827-0a01-0010-3da2-f56b36d88510
BI and Portals 2006 [original link is broken]
very good collection of eclasses. for making use of solution manager.
Feel free to revert back.
--ragu

SAP user guide for change request management 4.0

Hi,
does anybody know where i can find SAP user guide for change request management 4.0?
Thanks in advance..
MERAL

Hi
You can use this as a reference
Regular corr
https://websmp201.sap-ag.de/~sapidb/011000358700000872582009E/index.htm
Urg corr
https://websmp201.sap-ag.de/~sapidb/011000358700000872612009E/index.htm
Hope it helps
Regards
Prakhar
Edited by: Prakhar Saxena on Oct 15, 2009 10:05 AM

Bapi or Function Module for Change request Management status update

Hi,
Do we have any Bapi or function module to change the status of Change request Management.
Ex: If the status is in To Be Processed i have to change that status to Authorized using any Bapi or FM.
I have tried with the BAPI crm_icss_change_request but its not updating the status.
Do you have any idea on this???
Regards
Pavan

hello,
the function module is 'SOCM_STATUS_VALUES'
you can find an example of usage of it in the program CRM_SOCM_SERVICE_REPORT
    CALL FUNCTION 'SOCM_STATUS_VALUES'
      EXPORTING
        im_process_type       = report_list-process_type
IM_LANGU              = SY-LANGU
      TABLES
        status_values         = lt_vsocm_stat_propt.
I hope it helps
best regards

How big effort it is to setup Change Request Management?

We are interested in implementing Change Request Management into our Solution manager 7.0.
What size of an effort in mandays it actually is and what kind of professional roles are required to set it up? Some background information for your responses:
implementation project is already there in Solman (SOLAR01/02) and is already live
satellite system connections within SMSY are already active
no central CTS/CTS+ is currently in use
when having CHARM it is assumed that also CTS+ should be used
So, I guess we are in a typical situation where implementation project has ended and live and support organisation and tools are being setup. There we need CHARM and CTS+.
I have read lots of SDN threads and blogs, but did not get a clear picture how big effort setting up CHARM is. Please note, I not looking for config guides now, just your experiences. Even if am not interested in config guides, could you at least describe the main steps that are necessary in setting up CHARM?
br Kim

Hi
Adding more to it
Use the following link,
/people/dolores.correa/blog/2008/07/26/first-steps-to-work-with-change-request-management-scenario
https://websmp202.sap-ag.de/~sapdownload/011000358700000657692007E/ECTS_CHARM_SP12.PDF
Regular correction
https://websmp202.sap-ag.de/~sapidb/011000358700000086572008E.sim
Later login to solman enter tcode SPRO and goto scenario specific Change Request management node and start configuring by
going through the IMG Help and as per requirement.
Create a maintenance project and Activate Charms
https://websmp202.sap-ag.de/~sapidb/011000358700005479242006E.sim
Regards
Uday

Solution Manager 3.2 SP 8- Change Request Management Configuration Problem

Hi friends,
We are in process of implementing SOLMAN 3.2 SP8 in our landscape.I am facing problem in configuring change request management.
When the developer is working on an urgent correction document we are facing a problem.The steps we are following are here under provided.
Step 1 :
Selected Action "In development" - > it created the transport request in the dev system.
Step 2:
Action "Log into System" -> made correction attached to the transport request manually and released the task.
Step 3:
Action "Release transport requests" -> The transport request in the development was released.
Step 4:
Went for action "Pass to correction" -> I am facing exceptions which conveys
Status was reset by system
A condition is not satisfied because of an exceptional situation
Not all transport requests yet released
And we would be thankful if you provide the authorization required for the different roles in the change request management.I have followed the help file of SOLMAN 3.2 and create the users as under
User - Role
SOCM_RQSTR - ZSAP_SOCM_REQUESTER
(Derrived from SAP_SOCM_REQUESTER)
SOCM_DVLPR - ZSAP_SOCM_DEVELOPER
(Derrived from SAP_SOCM_DEVELOPER)
SOCM_CHNGNGR - ZSAP_SOCM_CHANGE_MANAGER
(Derrived from SAP_SOCM_CHANGE_MANAGER)
SOCM_CHNGNGR - ZSAP_SOCM_IT_OPERATOR
(Derrived from SAP_SOCM_IT_OPERATOR)
Even then I am facing problems while developer creating transport requests and while logging into development system.
I tried adding S_RFC,S_RFCACL auth objects to their roles but did not help.
Pl. suggest.
Thanks & Regards
Mrutyunjay
Message was edited by: Mrutyunjay Rao Dora

Hi all,
We are trying to implement the Change Request Management piece in Solution Manager 3.2.
We are facing the following issues which I think relate to the same reason:
1)We have created a Maintenance Project in SOLAR_PROJECT_ADMIN and assigned it a logical component, which consists of our two system landscape (namely DEVàQAS). We have also created the IMG project in the DEV system and have distributed that IMG project to both the Solution manager system and the DEV system. Now we have to make the maintenance cycle and task list for that maintenance project, but as we select the project and click on create project cycle it shows the message "The project is not released. Hence cycle can not be created". It is showing the status of project as locked .How can we open or unlock the project to remove the error?
2) Also after selecting the SMI project when we click on the button CTS status switches or project specific Transport route it responds with the error "Project landscape not configured; set the project status to "open" first ".
3)When we click on synchronize single project it prompts for the login of connected system (Development System) and after login, it gives an error "Warning, problems during synchronization of the system Landscape".
For Error resolution, we have checked the system landscape and it does not give us any errors. We have done that, both from the solution manager by going to the transaction SOLAR_PROJECT_ADMIN --> >system landscape tab>selecting our logical component and doing a check by clicking the "Check system Landscape" button. It returns with "no Errors". We also did a check on the TMS configuration by logging directly on to the TMS domain controller system and checking the Transport routes. We have checked the RFC connections without any errors.
Any help would be greatly appreciated.
Thanks
Abhi

How to deactivate Change Request Management workflows task

We are in a situation where we are switching external SAP service
organisation and we cannot at this stage introduce any new procedures
regarding sceduling-tasklists/TMS/etc. Our ChaRM implementation project
must be set back in to a possision where we can maintain our normal
system maintainance processes without using a fully implementated
CharRM functionallity. The implementation of CharRM has to be realized
in 2 steps:
a) activate only ChaRM documentation system/flow as an extention of
servicedesk, implement this in our organisation
b) activate fully ChaRM functionality with interaction with
SLD/TMS/tasklists/etc after we have switched service organisation
Needs:
1) How to deactivate ChaRM IMG setting SAP Solution Manager-
>Configuration->Scenario-Spesific Settings->Change Management->Change
Request Management->Standard Configuration->General Activities-
>Activate Integration with Change Request Management and related
settings.
We had in an earlier stage the total service process/documentationflow
up and running and with possibilities to interact/respond on
servicemessages for these roles: User, Servicedesk, Change Manager,
Change Advisory board, Developer, Tester, IT Operator equal to ChaRM
process.
2) Ensure availability to use ChaRM as a extention to servicedesk
regarding administration and documentation of SAP changements.

Hi,
Find the guides : on help.sap.com
Change Management:
http://help.sap.com/saphelp_sm40/helpdata/en/0c/5b2160f6fa4b83a3674a210b1cdeb0/frameset.htm
Service Desk:
http://help.sap.com/saphelp_sm40/helpdata/en/45/51fbdbd4941803e10000000a1553f7/frameset.htm
Regards,
Siddhesh

Change Request Management for Implementation Project

Similar Messages

Maybe you are looking for