Change Request without development

Is there a way to process a Change Request without actually going through development? We have a situation where some development work will actually be done in another system not linked to Solution Manager, but yet we would like to be able to manage the change request for those changes in Solution Manager. (The idea being that all change requests will be managed in the one Solution Manager system.) As our current system is setup right now, we cannot get past the status of "In Development" without actually making any development changes.
Are there any suggestions on how to by-pass this?

Hi Rita,
actually i have the same problem and i think about how to connect non-sap-systems to the change request in sap solution manger.
How did you connect theses systems to the solution manager? What did you do in transaction smsy?
Did you create a project and a maintenance cycle for the change requests of your non-sap-system?
Is therer a possibility to report theses change requests?
Thanks in advance,
Jens

Similar Messages

Not able to assign Project to the Urgent Change Request with Developer Id with the existing Authorizations. With SAP_ALL authorization, everything works fine.

The Urgent Change request is in created status and I am not able to assign project to it. Also I am not able to change the status of the change request to In developement with developer's Id. Everything works fine if i assign SAP_ALL authorization to the developer.
Below are the roles assigned to Developer ID -
SAP_CM_SMAN_DEVELOPER
SAP_SM_CRM_UIU_FRAMEWORK
SAP_SM_CRM_UIU_SOLMANPRO
SAP_SM_CRM_UIU_SOLMANPRO_CHARM
SAP_SMWORK_BASIC_CHANGE_MAN
SAP_SMWORK_CHANGE_MAN
SAP_SOCM_DEVELOPER
Z_S001
ZSAP_SOCM_DEVELOPER
Issue screen -
SU53 for Developer-
Please suggest which roles/Authorization should be assign to Developer Id.
Thanks
Kavita

Hi Kavita,
Copy these roles to Z-roles
SAP_CM_SMAN_DEVELOPER
SAP_SM_CRM_UIU_FRAMEWORK
SAP_SM_CRM_UIU_SOLMANPRO
SAP_SM_CRM_UIU_SOLMANPRO_CHARM
SAP_SMWORK_BASIC_CHANGE_MAN
SAP_SMWORK_CHANGE_MAN
SAP_SOCM_DEVELOPER
Assign this to user.
Put a stace using ST01.
Find that object and modify/add in your custom role.
Regards,
Divyanshu

Need to change the local change request to development class for Process Ch

Hello ,
I have created a Tranport request for Process chain but its saved as local change request .
Please suggest how to change that .
Thanks ,
Rahul

Hi
1.First delete the request which you collected the process chain as local object becuase you will not able to collect the process chian again.
2. Goto Tranport connector to collect the process chain again.
3. Select grouping option as necessary objects.
4. Drag and drop the process chain to the right hand side
5. After collecting the process chain, click on the package icon and give the package created for development class.
6. The system will ask for Transport request and save the PC in the Transport Request.
Hope it helps.
Regards
Sadeesh

Change request without correction

Hello.
Is it possible to create Corrections without link to Transport Request? In case I need to make some changes non-conected with settings in system.

Hi,
If you are looking for a SAP standard one, you may consider Administative correction (SDAD). Else you can always create a transaction type of your choice and does not provide any actions related to the transport. You may consider something like a process flow here.
Rajeev

How to create change request

HI,
how to create change request for a program and how to compare versions ? how to release the task ? where we create change request ? how to transport it ? who will transport ?
In real time who creates change request ? developer or Team leader or Basis mainly in supporting project ?

The Change Request is that request when you do changes or create a program or configuration in the system. The system will automatically popu with the change request pop box , when you can give request name as defined by the system or can give your own request name with heading of what changes you have made while customization. The system will generate a request number and you save it. (e.g.:- SEDE-2785467) SEDE- means the Clients System name then followed by the system generated request number.
Now when you want to release the request you have to use the T-code SE10 where you can see the requests under the heading modifiable or released. Go to the modifiable option. Each request will have again an internal request number. First you have to release the internal request and then release the external request number. This will in turn released by the basis guys thru the T-code SM64 in a group when all the requests are pooled from different users.
The task is nothing but the what task you have performed while customizing the client system and the heading name which have given it for that task and generated a request for that task.
regarding your last question, change request is usually created by the developers or team leader. But the transporting is mostly done by basis.
regards
vivek
please reward points if this helps

Release Change Request

Hi,
I have two Question..
1. What is the difference between Task and Change Request.
2. Is it possible to release change request without releasing task
Thanks in Advance..
Regards
Rai..

change is request is like a container which consists of all tasks
suppose if you have one task such as creating program or creating structure
or any changes to programs or to structures like that..
when u want to release the request firls u have to release all the tasks in that request then only it will be relesed with out errors
first u should pack all the tasks in request and then only u have to rrelease the request..
Hope i am clear to u..
for any further quiries u can contact me for details see my business card...

Diffenence between task and change request

What is the difference between task and change request? Is it possible to release a change request without releasing a task?

Tasks are a level under the change request. You can have multiple tasks under each change request. You can release a task without releasing the change request, but not vice versa.
Regards,
Rich Heilman

Restrict creation of Change Document without a change request

Hello Experts,
Is there a way within Charm to restrict the creation of a change document through crmd_order or a business transaction and instead force the creation of all change documents to start from a change request? Some users are bypassing the approval process through sdcr and are using the push button in crmd_order to create a normal correction without having the change approved.
Please advise on a possible solution to fixing this issue.
Thanks
Mike

Hi Raquel,
Thanks for the quick reply. The problem is that the individuals that have access to create an SDMJ or SDHF are the ones creating them directly from crmd_order instead of through the sdcr approval process. From what you are saying I guess there is no way to force them to go through sdcr instead of creating an sdmj directly from crmd_order if they already have access to create a change document?
Thanks
Mike

Change Request Management without Transport Management

Hello Change Request Management Experts!
I have understood that It is possible to take change request managment in use without transport management. So I could handle Change Request with different statuses without automatic funtions behind these statuies. We like to see how to handle changes between different roles of people and implement the functions after that.
I suppose that I should take only Change Request (approvals) and not Change Documents (execution) from Change Request Management.
Have any of you tried to do that?
Best Regards, Leena Nissilä

Hi Andy,
Thank you for your answer. I have tried to do that also but I where is still some configuration missing because I get error message in: No maintenance cycle is open for the current system. I have also tried to to that maintenance cycle but I thought that it needs CTS activation in some project.
I also like to know what is minimun configuration for change management that I could use SDAD with Service Desk.
I looking forward to you reply,
Br Leena
Edited by: Leena Nissilä on Sep 17, 2008 1:24 PM

Change Request Management without Transport Managment System

Hello,
we would like to use the Change Request Management but without using the Transport Managment System (TMS). Means, we do not want that transport request are created automatically, we do not want that it is possible to log on to the satellite systems via the Solution Manager and we do not want to integrate the transport track into the Solution Manager.
What effort do we have to estimate for such a change? Does anybody already use a process like this? We would be grateful for any idea or solution.
Many thanks in advance.
Jenny

Hi Jenny,
you can do this with the following activities in your custom Business Transaction (BT):
- remove un-useful actions from your action list (TA: CRMC_ACTION_CONF)
- remove the action from the actions depending on user status (TA: starting from SPRO)
- unlock the switches from your SMI Project CTS Switches (TA: SOLAR_PROJECT_ADMIN)
The effort, for copying a standard BT and remove the actions and testing it, is about 5 days, if you already know how to customize a ChaRM BT... last but not least if one of the standard flows is what you really need.
Please let me know if you need more details, otherwise please reward the forum points
Regards ,
Giampaolo

'Log in to System' option redirects to Development system in Change Request

Hi all,
We're testing ChaRM configuration. The issue is with the Change Request message. When set to 'In development', it doesn't show 'Log in to system' option. While when the status is ''To be tested', it shows the 'log in to system' option, but logs me in Development system rather login to Quality Assurance system.
I have double checked the logical component, and RFCs, associated to particular systems, and found them OK.
Any suggestion?
Regards,
Nayab

Thanks Rajeev.
Following is the scheduled condition (Task List with Open Group) of action definition LOGON
( " in Bearbeitung
     &CRM Service Process.ErrorFreeFlag& = X
     and    &CRM Service Process.User Status& [*] E0002D+HEAD
) " in Bearbeitung
or    ( " Erlaubte Status auch im Fehlerfall
     &CRM Service Process.User Status& [*] E0004D+HEAD
     or    &CRM Service Process.User Status& [*] E0006+DHFHEAD
     or    &CRM Service Process.User Status& [*] E0007+DHFHEAD
     or    &CRM Service Process.User Status& [*] E0005+DHFHEAD
     or    &CRM Service Process.User Status& [*] E0009D+HEAD
) " Erlaubte Status auch im Fehlerfall
&CRM Service Process.User Status& [*] E0006+DHFHEAD
or    &CRM Service Process.User Status& [*] E0007+DHFHEAD
or    &CRM Service Process.User Status& [*] E0005+DHFHEAD
or    &CRM Service Process.User Status& [*] E0009D+HEAD
What should be the case? Didn't get what to modify here.
Thanks!

How to retrieve the Sapscript layout changes for a particular Transport request in development server after this Transport request so many requests created ?

Dear Abapers,
I request the Abapers kindly reply for this blog
I want to retrieve the sapscript layout changes for a particular transport request in development server after that many transport request created and moved to quality ?
I checked in SE03 transaction the transport request was there. But I want to retrieve the existing transport request which is not moved to Quality?
Is it possible to retrieve the existing transport request in development which is not moved to quality ?
Like how we retrieving the programs using versions in development server, In the same way I want to retrieve the sapscript layout in development server ?
Thanks & Regards
Muzeebur Rahiman.S

Hi,
There is no version management for SapScript or Smartforms .
When you write "transport request in development which is not moved to quality" - was the transport ever released and exported from the development system? If yes, and if the "Transport files" are still available in "Transport directory" (or if the transport files were backed up and could be retrieved), the transport could be imported again. If the TR was not exported, you are out of luck, I believe...
I would not recommend you do it on your own even if you happen to have enough authorizations (consult with Basis and/or Transport Admin, if you have one in your organization). I would not recommend that it's imported on a development system or QA system, even if the transport contains no other objects - only the SapScript form in question. Import it on a "sand-box" that gets overwritten by system copy from time to time... Once the transport is imported, you should have the old version of SapScript in that system and could analyse the changes and perform manual merge.
cheers
Jānis

Help me configure Change request management !!!

Dear friends,
I am Going to Configure Change request Management, so just to ensure that the configuration is not erronous, i would need Expert advise..
Just want to know Clear few things before i proceed..
I am also refering SPRO and related notes
Scenario :
I have two SYSTEMS SAP ECC 6.0 with System id R03 and Soluiton manager with SYSTEM id SOL,
R03 has 3 clients, 300 600 700..
In R03 300 is the development client, 600 is quality client, 700 is the production client.
SOL has 2 clients, 100, 200
With 200 as the production client.
Q.1) Do i have to configure CHARM in both the client (100 and 200 of SOLMAN).
Q.2) Initially I had tried to set CHARM in client 100 of solman, but later on realized that it has to be set up in client 200.
When i logon to client 200 and Execute IMG activity Spro-> sap soltion manger->basic settings-> sap solution manager system->activate integration with change request management.
Then by default it take the previous client ( client 100) as the change request management client.
( as we know there are three steps in the above activity ), the other activity are executed properly, only prblem being that the default client is always set to 100, which should not be the case).
I do get the prompt saying ( "The change request clent is set to clent 100, do u want to change to client 200, on clicking yes, still it is always set the same client 100 as charm client ")
Plz let me know what do i do to set the change request client to 200??
Q.3) Regarding TMS, we have local domain controller in solman and local domain in R3.
We are planing to establish domain links between the two systems( ie both the domain controllers) ??
Is this the right strategy ??
Any other method that u can recommend ??
Q.4)One of the IMG activity says, Generate Destinations to client 000 of all the domain controllers..
Whenever i do this these, destinations are created with errors, i am not able to create trusted RFC destinations without errors.
When i logon to satellite domain controler and excecute sm59 there are 2 destinations created Trusted and BACK.
These destinations works well,
but when i logon to Solman, got to sm59 , when i test the TMW and TRUSTED rfc destinations i test these destinations using Remote Logon i get error,
" no authorization to logon as trusted system"
I went thru one note which recomended Kernel upgrades to solve the problem,
I r3 my kernel relaese is 700 with patch level 56, the note recomends to apply patch 80, did u have these problems??
what is your kernel patch levels in sateliite and solman systems.
Q.5) TO be able to raise tickets from R3 to solman we create RFC destinations.
We also create RFC destinations to client 000 of all the sateliite system,
dont u think these RFC destinations might interfere with each other??
Q.6) Is there anyone who has successfully configured CHARM. Can you plz share the configuration documents with me..
Please note :
All the contributors would be handesomely rewarded with points .

Hi,
Check this
Note 128447 - Trusted/Trusting Systems
For your Q4.
Q3.)
Establishing Domain link - That's the right way. Go ahead.
These are the steps.
1.Define Transport Routes for System Landscape
assign exactly one development system to a production system, and that these two systems are connected by exactly one unique transport track. If a development system and a production system are connected by more than one transport track, this may lead to inconsistencies within the transport distribution. This type of transport configuration cannot be supported by Change Request Management, and may cause inconsistencies within the tools involved.
2. Activate Extended Transport Control
The CTC parameter should be '1'
3.Configure Transport Strategy
Deactivate the QA Approval.
4. Activate Trusted Services.
5.Activate Domain Links.
You have to activate domain link between systems.
6. Generate RFC Destinations to Client 000
Hope this helps.
feel free to revert back.
--Ragu

Move change request from a maintenance project to another project

Hello all,
we want to close a maintenance project A and create a new maintenance project B. We have a lot of change request they aren`t finish, so we want to move them to the new maintenance project.
The following steps we have done:
1. Doing all phases of the maintenance cycle of project A.
2. Close maintenance cycle project A.
3. Create a new project B.
4. create a new maintenance cycle for project B.
Now, we have the problem, that all change request from project A and maintenance cycle A didn't move to the new project B and cycle B.
If you create a new maintenance cycle in project A, all open change requests move to the new cycle. But we want to move them to a new project and a new cycle.
Have anybody a suggestion how to do this?
Kind Regards
Marc

Hello Marc,
there are a couple of methods in a class that might help you if you DO have to do it... but SAP will not support you in case you have any problem.
you can take a look to methods of class CL_HF_HELPER.
Methods :
SET_BO_LINK_TO_CHNG_DOC is used to set link between SDMJ and SDMN
SET_BO_TASKLIST_OF_CHNG_DOC is used to set link between SDMJ and tasklist
as there are those methods, to create links SAP, provides some others that are supposed to break them (If i remember well they are not activated or finished but you can still have a look !!)
Those methods are
DELETE_BO_LINK_OF_CHNG_DOC
DELETE_BO_TASKLIST_OF_CHNG_DOC
RECREATE_BO_LINK_OF_CHNG_DOC
RECREATE_BO_TLIST_OF_CHNG_DOC
Hope this helps
One more time... be carefull with those methids... I think it s quite dangerous to handle those kind of things without SAP's support.
Also, one mote thing... since many many customers have asked for this functionality; SAP is trying to develop the whole thing (with adjustments of Checks functionalites of ChaRM) for the next releases. Maybe that will be part of the next release
Regards
Khalil

Solution Manager 3.2 SP 8- Change Request Management Configuration Problem

Hi friends,
We are in process of implementing SOLMAN 3.2 SP8 in our landscape.I am facing problem in configuring change request management.
When the developer is working on an urgent correction document we are facing a problem.The steps we are following are here under provided.
Step 1 :
Selected Action "In development" - > it created the transport request in the dev system.
Step 2:
Action "Log into System" -> made correction attached to the transport request manually and released the task.
Step 3:
Action "Release transport requests" -> The transport request in the development was released.
Step 4:
Went for action "Pass to correction" -> I am facing exceptions which conveys
Status was reset by system
A condition is not satisfied because of an exceptional situation
Not all transport requests yet released
And we would be thankful if you provide the authorization required for the different roles in the change request management.I have followed the help file of SOLMAN 3.2 and create the users as under
User - Role
SOCM_RQSTR - ZSAP_SOCM_REQUESTER
(Derrived from SAP_SOCM_REQUESTER)
SOCM_DVLPR - ZSAP_SOCM_DEVELOPER
(Derrived from SAP_SOCM_DEVELOPER)
SOCM_CHNGNGR - ZSAP_SOCM_CHANGE_MANAGER
(Derrived from SAP_SOCM_CHANGE_MANAGER)
SOCM_CHNGNGR - ZSAP_SOCM_IT_OPERATOR
(Derrived from SAP_SOCM_IT_OPERATOR)
Even then I am facing problems while developer creating transport requests and while logging into development system.
I tried adding S_RFC,S_RFCACL auth objects to their roles but did not help.
Pl. suggest.
Thanks & Regards
Mrutyunjay
Message was edited by: Mrutyunjay Rao Dora

Hi all,
We are trying to implement the Change Request Management piece in Solution Manager 3.2.
We are facing the following issues which I think relate to the same reason:
1)We have created a Maintenance Project in SOLAR_PROJECT_ADMIN and assigned it a logical component, which consists of our two system landscape (namely DEVàQAS). We have also created the IMG project in the DEV system and have distributed that IMG project to both the Solution manager system and the DEV system. Now we have to make the maintenance cycle and task list for that maintenance project, but as we select the project and click on create project cycle it shows the message "The project is not released. Hence cycle can not be created". It is showing the status of project as locked .How can we open or unlock the project to remove the error?
2) Also after selecting the SMI project when we click on the button CTS status switches or project specific Transport route it responds with the error "Project landscape not configured; set the project status to "open" first ".
3)When we click on synchronize single project it prompts for the login of connected system (Development System) and after login, it gives an error "Warning, problems during synchronization of the system Landscape".
For Error resolution, we have checked the system landscape and it does not give us any errors. We have done that, both from the solution manager by going to the transaction SOLAR_PROJECT_ADMIN --> >system landscape tab>selecting our logical component and doing a check by clicking the "Check system Landscape" button. It returns with "no Errors". We also did a check on the TMS configuration by logging directly on to the TMS domain controller system and checking the Transport routes. We have checked the RFC connections without any errors.
Any help would be greatly appreciated.
Thanks
Abhi

Change Request without development

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