Change screen resolution message when trying to start media manager

Question

I use a UMPC (Samsung Q1UP) that only has a screen resoluion opion of 1024 x 600 as it is a 7" landscape mobile computer. When I start up the blackberry software, and then try to launch Media Manager etc., it gives me an error message to change the screen resolution to at least 1024 x 768 or higher.
As I cannot change the screen resolution to accomodate the software request, has anyone come up with a fix for this issue?
Thanks in advance!

Answer 1

This is the part of technology I hate with a passion. When new products come out, companies have no idea what to do when compatibility issues arise and they leave millions of people in the dark.
Blackberry charges for support if you call them direct (imbecilic policy in my opinion).  You have to go through AT&T to get support from Blackberry for free.  (I believe the Curve phone has an inactivated price of $699, you would think Blackberry would want to talk directly to their customers for free, but no!)
I spent 20 minutes on the phone with AT&T to explain the issue I was having.  After convincing them I know what I am doing, they put me through to Blackberry support tech, where I had to repeat the issue over again.
After spending another 40 minutes with a junior, then senior Blackberry tech, their solution was for me to plug in an external monitor and set it to 1024X768 so the Roxio Media Manager comes up.
This is imbecilic as well, as the whole purpose for this netbook is so that I don't have to have to lug around a monitor with me, otherwise with the netbook and the monitor I am way over 7 lbs. 
There was another person in this forum who recommended installing an older Desktop manager software without the media manager product on my PC to allow me to access the files directly.  Although this works for a media card, it DOESN'T work for the internal memory in the phone.   The internal memory in the phone appears to be locked up tight and only accessible to the media manager, or Bluetooth.  I did manage to get the files off via Bluetooth ONE FILE AT A TIME!  took me nearly 2 hours.
My suggestions to Blackberry:
1) Scrap Roxio Media Manager.  Most people who use this phone know what they are doing and understand how to drag and drop files from a disk drive to a computer.  Roxio Media Manager should not be necessary to get files off of a phone.
2) Open up the internal memory inside the phone so it comes up as a disk drive on the computer.
3) or - Do something else to make this work with Netbooks!
Message Edited by diode on 04-09-2009 11:36 AM
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