Change security reset email address

Hi
I have to reset the security on my apple Id and the info is sent to a recovery email address that Do not exist anymore. I have included a new email, but security email still go to old address. Thanks for any help.

You won't be able to change your rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

Similar Messages

  • Changing Security Questions Email Address

    When I filled out the security questions for added security it asked for and email addresss other than the one I'm using to send them too. I put in my wife's email address because I have only one email address. Now when I want to change my password it sends the response to my wife's email address inside of mine. I'd like to know how to change this, or delete the added security questions.

    Go to:
    https://appleid.apple.com/
    Click "Manage My Account", sign in, and go to the Password and Security section. Answer the security questions and you'll be taken to a screen where you can then change the security questions and the Rescue email address.
    Regards.

  • How can I change my password reset email address?

    My AppleID password reset link keeps going to an old email address. Is there a way of changing the reset email address?

    Go to your country from http://support.apple.com/kb/HT5699 or use AppleCare country number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team...they can handle that for you.

  • Change reset email address?

    Forgot my security question  answers and my reset email is no longer valid. How do I change my reset email address?

    You would need to go to https://appleid.apple.com to change the rescue email but to do so would require you to answer the security questions.
    Since you have forgotten the security questions and are not able to change the rescue email then you need to contact AppleCare. Follow the link below to find the number in your country:
    http://support.apple.com/kb/HE57

  • I have released my rescue email address is not a valid address, ie it has been entered incorrectly.  how do i change my rescue email address when i can't remember the answer to my security questions???

    ... realised... sorry

    You won't be able to change your rescue email address until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team :http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312. Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I have forgotten my security questions and would like to reset them... My reset email is an old email and I no longer have it. How do I change this reset email? Someone plz help! 

    I have forgotten my security question answers and would like to reset them. My reset email I no longer have because I have gotten a new email. How do I change my reset email to my new email? Some one plz help! 

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105770)

  • HT5312 Hi How do i change my rescue email  address if i no longer have access to it and forgot my security answers?

    Hi How do i change my rescue email  address if i no longer have access to it and forgot my security answers?

    You won't be able to change the address until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use

  • Hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?

    hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?

    You can get your Security Questions reset by contacting iTunes Support at either of the two links below. Select the best options for your issue, or provide specific information. Let them know you are contacting them concerning Forgotten Security Questions. They will get back to you via your primary email address, usually within 24 hours. Once your Security Questions have been reset, you will be able to go in and reset your Rescue email address on your account:
    http://www.apple.com/support/itunes/ww/
    or by email:
    http://www.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • HT5312 I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do.  I know my ID and passworld

    I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do.  I know my ID and passworld
    i cant rember questions and my reset security info email(address and passworld)
    How can i do? i want buy apps but need ask this questions.......

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT5312 I want to change my rescue email address. When I get to step 4 above no Password and Security to click. Is there an easy way to do this?

    I want to change my rescue email address.I've followed the instructioins to step 4. I have no 'Password and Security@ to click. Is there an easy way to change it?

    Welcome to the Apple Community.
    It should be here.

  • I accidentally screwed up my apple id when trying to change my primary email address. Password recovery options and security questions arent working either to restore

    I accidentally screwed up my apple id when trying to change my primary email address. Password recovery options and security questions arent working either to restore. Created a new appleid just to get into forums to ask a question but hesitate to sync itunes and iphone with it as i may lose all purchased music apps etc. can anyone help? i have received no email response frm apple support, it's been over 48 hours

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • How to i change my reduce email address if i do not know the answers to my security questions?

    I want to purchase an app off appstore however i do not know the answers to my security questions and my rescue address is wrong How do i cahnge my rescue email address?

    Go to https://appleid.apple.com. You want to Manage your Apple ID. Sign in with your Apple ID and password. You can change both your email address, your password and your security questions here.
    Best of luck.

  • How do I change the RESCUE email address for my security questions, when I have forgot the security questions and answers?

    How do I change the RESCUE email address listed for my security questions to my Apple ID notification to change security questions? The current email for changing my security questions is no longer my email. And I forgot my security questions answers. What do I do?
    iPad 2, iOS 7.1

    There is no need to post multiple versions of your question, the answers will be the same,
    Please see your other thread.
    https://discussions.apple.com/thread/6078685?tstart=0

  • HT1725 I want to change my reset email for security question

    I want to change my reset email for security question from q8-17-o0o ...  to [email protected]

    So then go change it.  What's the problem?

  • HOw do I change my rescue email address?  I want to change my Apple ID and it's telling me that it can't be the same as my rescue email , even though I have already deleted "alternate email address"

    HOw do I change my rescue email address?  I want to change my Apple ID and it's telling me that it can't be the same as my rescue email , even though I have already deleted "alternate email address"

    See Kappy's previous write-up.
    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

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