Change status profile for existing incidents

Hi experts
We were using status profile SLFN0001 with service desk and it was working fine, but we had to create a new status profile ZLFN0001 because of new requirements and everything works fine for the new incidents. The problem is that the old incidents still have the status profile SLFN0001, is there a way to change those "old" incidents and assign the status profile ZLFN0001 instead of SLFN0001?
Any help would be appreciate it

Hi Osbaldo,
As far as I know, you will not be able to change the status profile with already implemented all incidents.
Regards,
Sneha

Similar Messages

  • Changing Status Profile for WBS Element

    Hi Freinds,
      How can we change the Status Profile for the WBS Elements.
    say for Eg : need to chage status Profile Z0000005 to Z0000008
    where they reflect in DB Table JSTO for OBJNR in filed STSMA
    Please suggest me the function modules or BAPIs
    Thanks in Advance,
    Ganesh

    hi,
    try the below given link
    [Changing Status Profile for WBS Element|Update WBS element;
    hope this helps
    Regards
    RItesh J

  • Change status profile of Service order

    Hi,
    we like to harmonize all status profile of all incident process types  we have in our system. This means we like to create one status profile and assign this to 5 different process types. The problem is, we have in our system round about 20000 incidents and ( open and closed). This incidents have to be migrated. I think we have to change E-Status and Status profile and change documents. Are there any experiences with this task. I found nothing what really works (change status profile) in this time. I checked CRM_STATUS_PROFILE_CHANGE but dosn't work for me.
    Could anyone give some hints how to handle this problem?
    Kind regards Stefan

    Hi Stefan,
    You can try the below code to change the status and status profile
    ls_status_com-ref_guid = lv_guid."document guid
            ls_status_com-ref_kind = 'A'.
            ls_status_com-user_stat_proc = 'CRMACTIV'. " status profile
            ls_status_com-activate = 'X'.
            APPEND ls_status_com TO lt_status_com.
            ls_input_fields-ref_guid = ls_status_com-ref_guid.
            ls_input_fields-ref_kind = 'A'.
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            ls_fieldname-fieldname = 'ACTIVATE'.
            INSERT ls_fieldname INTO TABLE ls_input_fields-field_names.
            INSERT ls_input_fields INTO TABLE lt_input_fields.
    CALL FUNCTION 'CRM_ORDER_MAINTAIN'
            EXPORTING
              it_status         = lt_status_com
            CHANGING
              ct_input_fields   = lt_input_fields
            EXCEPTIONS
              error_occurred    = 1
              document_locked   = 2
              no_change_allowed = 3
              no_authority      = 4
              OTHERS            = 5.
          IF sy-subrc EQ 0.
            INSERT lv_guid INTO TABLE lt_guids.
            CALL FUNCTION 'CRM_ORDER_SAVE'
              EXPORTING
                it_objects_to_save = lt_guids
              EXCEPTIONS
                document_not_saved = 1
                OTHERS             = 2.
            IF sy-subrc IS INITIAL.
              COMMIT WORK AND WAIT.
         endif.
    Best Regards,
    Dharmakasi

  • How to use the selection profile and status profile for production order?

    Hi expert,
       I want to know how to use the selection profile and status profile for production order. what's the usage for these two selection profile and status profile ?
      Please help me.
      thanks in advance.
      george.shi

    Hi George,
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    2.We define initial statuses
    3. Allow or prohibit certain business transactions.
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    Regards,
    Raja.
    Edited by: Rajarao on Oct 30, 2008 6:21 AM
    Edited by: Rajarao on Oct 30, 2008 6:22 AM

  • Error in activating status profile for SVT

    Hi,
    I've been trying to activate status profile EHS_SO for SVT in REACH compliance version 2.0 . But I am stuck.
    When I save a sales order, a message-'Error when activating status 0001 for status profile EHS_SO in order XXXXXX' has come up. My IMG settings are as follows:
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    Status profile: EHS_SO added with status SD
    Environment parameter:SVT_SO_PROFILE: EHS_SO
                                          SVT_SO_STATUS: 0001 used
    Activate Status profile: STUCK (can't figure out the object type for VBP object type category)
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    Hello Bomi,
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    Regards,
    Niraj

  • Change Status Profile

    When sending a Quotation to a potential Customer we would like the User Status of the Quotation to be of such a nature that i cannot be edited (this to prevent differences of what was originally sent to the Customer and what is actually registered in the system).
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    Are

    Hi Are,
    I gues as u want to freeze the screen as soon as a particular User Status is chosen,
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  • Screen "Define Status Profile for User Status" should not open in changemod

    Dear all ,
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    Regards

    Hi Milind,
                 To Block changes to any Object their is a Provision for the same in Client Deatils Screen
    Go to TCode:SCC4
    Check the Tab Cross-Client Object Changes
    Try setting the Option (3.No Changes To Cross-Client Customization Objs)
    Following Options Symbolises:
    Changes to the Repository and cross-client Customizing permitted
    There are no restrictions on the maintenance of cross-client objects for the client when this setting is used. Both cross-client Customizing objects and objects of the SAP Repository can be maintained.
    No change to cross-client Customizing objects
    Cross-client Customizing objects cannot be maintained in the client with this setting.
    No change to Repository objects
    With this setting, objects of the SAP Repository cannot be maintained in the client.
    No change to Repository and cross-client Customizing objects
    Combination of both restrictions: Neither cross-client Customizing objects nor objects of the SAP Repository can be maintained in the client.
    (Choose This One it Should Resolve your Problem)
    Hope it answered Your Queries..
    Thanks and Regards,
    RK.

  • Status profile for the selection screen ?

    Dear Shymal,
    The link of thread which you sent have this line status profile for the selection screen for QA33 and QA32 . I don't users ti get those lots which are having status LTCA.
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    Regards,
    Kaushal Rai

    Dear Kaushal,
    It is written in that reply status profile, is just a slip of mind/Fingers only. We can say a typographical error. I hearty apologies for the same.
    Now a accept my regret and pls find the rectification herewith.
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    - Here Enter the LTCA, in the Fourth Column "STATUS".
    - Click on the check box under Sixth column 'not'.
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    2nd Column,,,Usr:- Don't check this box.
    3rd Column,,,St.Prof.:- Blank
    4th Column,,,Status:- LTCA.
    5th Column,,,Status:- Lot canceled
    6th Column,,,not:- Check this box.
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    Regards,
    Shyamal

  • User status profiles for work orders and sub-orders

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    Customizing
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    - If I assign the authorization key "OP" only to roles of party A, then party B can't set the user states reserved for the ordering party (correct for the order A->B, but not for the sub-order B->C)
    - If I assign the authorization key "OP" to roles of party A and party B, then B could set certain user states reserved for the ordering party in the order A->B, which is also wrong
    Question
    Is there a way to restrict sub-orders differently than "non-sub-orders", or do I have to create a "sub-order order-type" for each order type, in order to assign them different status profiles and authorization keys?
    Thanks a lot!

    hi
    since you have 3 roles to be assigned to the same order type with different authorization ,it is better you create an seperate order type for sub order and assign the user status with authorization for B and C
    regards
    thyagarajan

  • Status Profile for Internal Order

    Hi,
    Please tell me during creation of new status profile for new internal order type under status I have mentioned LKD - Locked and PLIM - Write plan line item. What should be used its corresponding Business Transactions with No Influence, Allowed, Warning, Forbidden, No Action which i need your valuable suggestion for our new implementation project.
    Best Regards,
    Samrat

    Hi Anand,
    My query is while creating Status Profile in tcode OK02, there are various business transactions are available under status which one is No Influence or Allowed or Warning or Forbidd etc. I need to know the actual business transactions required for the status profile. Presently I have mentioned two business transactions which are Release and Write plan line item under status LKD(Locked). Release indicator is "Not Influence" and "Set". And Write Plan Line Items checked only "Allowed" as business transactions. But another user status "PLIM" I am not able to incorporte business transactons. While click on new entries A to W business transactions are appearing which are all "No Influence". But after saving the screen and back from the screen records(Business transactons) are not being saved properly.
    I want to know the actual reason... Kindly need your suggestion...
    Best Regards,
    Samrat Roy

  • What is the significance of define status profile for user status

    hi friends
    what is the significance of define status profile for user status. what does it contain
    Regards
    Vinny
    Edited by: vinny novice on Dec 29, 2008 1:53 PM

    Hi
    please see Kathir's article on ststus profile
    https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/library/bpx-community/supplier-relationship-management/how%20to%20configure%20user%20status%20in%20mysap%20srm.pdf
    regards
    Muthu

  • Need to Create the STATUS Profile for Q-Info record

    Hi Guys,
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    Guys anyone can guide me to create the status profile in BS02.
    Regards,
    SM

    BS02--->Select the status say " QM_P_001" ->Copy As F6  - >Enter new name>enter.
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  • Object Types in User Status profile for Investment managment

    Is there any one who has idea about what object types should I select in User Status Profile for Investment management . this is very urgent .
    Regards
    Rama Shanker Sharma

    Dear Ram,
    User Status can be maintained in the system as foll
    Maintain the Status Profile first in OK02
    Status no       Status        Short text         Initial status flag    lowest    Highest
    10                  NBU            Not Budgeted             ^                10          20
    20                  BUD           Budgeted                                      10          20      
    in
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    NBU
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    BUD
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    Regards,
    Vikat Verlekar

  • Automatic Selection of  "User Status Profile" for Inspection lot

    Hi all,
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    Thanks
    Veeresh

    You can call the inspectiion whatever you want up to I think 6, (maybe 8) characters.
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  • User Status Profile for Process Order Operations

    Hello Experts.
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       --- Creating a u201CHoldu201D status,
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       --- In an individual Process Order operation, I can now select the Status Profile, and set the Hold status, and it functions correctly.
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    If you have any knowledge about this, then please help.

    As of this date, we have still not implemented a fix, but I did get some information from someone else who has.
    I'll post his information here for all to see.  Hope you find it helpful.
    From: Joe
    Yes we managed to do it.
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    Best Regards
    Joe

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