Change the primary email address

I want to change the primary email address of skype. When I did this change on the skype webpage, a box was popped up for the password. I input it and clicked the save button, but this box stayed there.
Solved!
Go to Solution.

Dear Readers,
As Sunqan wrote, above, we here in the Community can not restore account access, and neither can anyone here change or update any Skype accountholder's account details or information. Please contact Skype Customer Service directly.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of continued website problems, however if you start with temporarily enabling website scripts and pop-up dialogue boxes, that may help. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Topic now closed.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Similar Messages

HT5621 Steps to change the primary email address for Apple ID, want to use alternative email (even after removed from lisetd mail addresses it will not allow me. current Apple ID mail address does no longer exist therefore changing required

apple ID does not allow me to change primary listed email address, this address does no longer exist and now need to get a secendary listed email address to become primery.

I had a similar problem, which prevented me changing my personal data on iCloud/apple etc. I found the answer on the apple web-site, "appleid.apple.com".
This site lets you change your primary country, and so lets you use the app store.

Cant change the proimary email address

Ive been trying to change the primary email address. Skype wont save after I add a new email. Or allow me to set it as primary I also note that some options have been ticked on my account which I did not choose!

oodlebee wrote:
Ive been trying to change the primary email address. Skype wont save after I add a new email. Or allow me to set it as primary I also note that some options have been ticked on my account which I did not choose!
any error message?
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com |

I am trying to change my primary email address for it has been compromised. the email address I am trying to change it to is my rescue email address? how do I change my primary email address?

I am trying to change my primary address for it has been compromised. The email address I am trying to change it to is my "rescue" email address. How do I change my primary email address to my rescue email address? can I delete my rescue email address so I can use it as my primary?

You will have to delete your rescue email address first, then go back and change your primary.
Source: http://support.apple.com/kb/ht5312
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

I show and old defunct email address for my Apple ID on my APP store, iCloud, and iTune accounts and cannot log in. I am told my ID or password is incorrect. I did change my primary email address. that is the app ID that is showing.

How do I rename my App Store, iCloud, and iTunes accounts so i can update apps and software? I have closed the original email address i started my App Store, icloud, and iTunes account and cannot log in unders that Apple ID. I have tried going through device and my MacBook Air. Where can i get on-line assistance?

If you mean you are trying to delete your iCloud account in iOS 7 and you don't know the passwod for the old ID, do one of the following:
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You should then be able to turn off Find My iPhone with your password. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back and change your primary email address and iCloud ID back to the way it was. You will then be able to go to Settings>iCloud and sign in with your current ID and password to reconnect to your iCloud account.
If you don't have access to your old email address, you will have to contact Apple to get them to reset the password for it so you can disable Find My iPhone and sign into your iCloud account. You will have to prove your identity to them in order to do so. You can either contact iTunes support for assistance with this (https://ssl.apple.com/emea/support/itunes/contact.html), or contact Apple Support (http://www.apple.com/support/icloud/contact/).

What would happen if I were to delete the primary email address linked to my Apple ID?

I wish to completely de-activate my @hotmail email address in order to be left with just my @icloud email address becuase I would find life more managable that way.
I found out that I cannot change my primary @hotmail email address linked to my Apple ID with an @icloud email address as it is an active, separate Apple ID (in itself with a separate purchase / download history etc)...
Also I am aware that separate Apple ID's cannot be merged together...
My question is: "What would happen if I were to delete the primary email address linked to my Apple ID?"
Would I be able to keep and use my purchases, provided they are backed up on my Mac and authorised?
Would I be able to update those transferred purchases even though the email address linked to the apple ID in which the app was bought no longer exists?

You can change the primary e-mail address associated with your Apple ID, so long as it isn't a mac, me or icloud email.
http://support.apple.com/kb/HT5621
Your Apple ID account, regardless of the primary email, can never be 'deleted', just abandoned.
You could always just switch between the two Apple IDs as needed, to access the different purchases.

Why can't I change my primary email address in Apple ID?

I want to change my primary email address to the one I use most for be the same as my Apple ID. Right now it is an old email address but when I try to change it I get a message that it is already set up in an Apple ID account.

Frequently asked questions about Apple ID
http://support.apple.com/kb/he37

Can I change the primary email associated with my icloud account

Can I change my primary email address associated with iCloud? Not the icloud address but the one you log in with. I had to switch email addresses because my email got hacked and I just paid for 25g of memory in icloud. I just want to change my email address but keep the same account so I keep the storage space I just paid for, so I can't just delete the account and open a new one.

You can if it isn't an @me.com, @mac.com or an @icloud.com address. To do this go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change the address to the one you want to use and verify the address. Then tap Edit next to the ID name and change it to be the same as your new address.
Then you'll need to make this change on your devices. To change it on your iOS devices, go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the renamed ID. To change it on your Mac, go to System Preferences>iCloud, sign out, then sign back in with the renamed ID. If you have a PC, do this on the iCloud control panel for Windows.

HT204053 Can I use an icloud email address as the primary email address for an Apple ID?

Hi There
Can I use an icloud email address as the primary email address for an Apple ID?

Whenever you create a new icloud email it is an Apple ID, but if you previously had an Apple ID you cannot use the new email to replace the old one. You have to abandon the old accout and you will lose all the content you had with that account. But what I did was upload all my itunes to amazon cloud, these were the only purchases I had. I already bought books from kindle and I now rent movies from amazon instant video. Everytime I log in I use my icloud email and password. I just used it to sign in to support communities.
The notification that you posted about changing your Apple ID was present when I created my icloud email and made the change.

I think I need to change my primary email address

Hi, I am a newbie on here, not awfully techy minded but have struggled my way to this forum as I cannot make sense of the BT help.
I get huge amounts of spam emails usually via mailerdemon that despite setting to spam still get into my inbox. A lot go straight into my spam. They all seem to relate to cameras and sales and they started when I ordered a remote control ages ago from what was probably a less than reputable company. Sometimes these up are to 20 or more all sent at the same time. and from all different addresses. I could tolerate this, it was a nuisance especially when addressing emails all these recipients come up when I type in the first letter or two of a contact but when I got into work this morning, I found an email that I defintely hadn't sent at 4.20 am this moring (I was tucked up in bed) asking how I was and giving a lucky link. Embarassing as it had somehow apparently come from my home email address and had been sent to a lot of people I had emailed in the last couple of weeks but not everyone in my contact book and also sent to some old defunct contacts that I haven't sent to for ages.
So now I've got to do something.
Thinking about it, I had to challenge a credit card transaction a while ago, and could only prove against the company because the IP address they said my email address had come from was not mine.
I have Bullguard installed on my computer, I thought that would stop this sort of thing?
So here's what I want to do.
Change the password on my current by yahoo email account.
Change the email address of the primary account holder (me).
Make sure the old email address is closed.
And make sure that in future I use sub accounts for all non important emails.
What is the quick and easy guide please to changing the main email address and closing the old one.
Will I lose a sub account I already have (my son's).
And what should you use your main email account for only?
Any other advice?When I did speak to someone from BT they just wanted me to set up a new sub account, but I don't think that willl solve the problem.
I really would appreciate your thoughts.
Solved!
Go to Solution.

Hi
I am sorry to see you are having problems with your BT Service
I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

I want to change my primary email address

I wan to change my btinternet primary email address to another one, either my sub account address or a new one. I don't mind which. I've been trying for 9 days now to have this done, and BT keep saying they'll do it but they haven't.
Has anyone else tried to do this and if so have they actually succeeded in getting a new primary email address?
Thanks
Solved!
Go to Solution.

Hi harrybeadlebaum
Thank you for your reply it is much appreciated.
Basically I want to change my primary email address as I've changed my surname following separation from my husband, and don't want any association with my old name which it was. I wish it was only spam I want to get rid of. Yes, you're right, I'm using webmail not outlook or similar.
Unfortunately I've already begun the long and tortuous process of getting my primary email address changed and am now on day 9 of frustrating emails, telephone calls with the call centre in India (or somewhere) Each time I talk to someone they assure me it will be done in 24 hours, 48 hours, by the end of the day..... I expect this sounds familiar to you if you've been there? Your comment about a breakdown in communication is perhaps an understatement! I've come to the conclusion they fully understand what I want but just aren't interested in seeing it through. All they want to know at the end of the phone call is if I'm happy with how they've dealt with my call. Well yes I am at the time, as they understand what I want, relay back to me what I want, but don't actually deliver. Promises, promises, promises.
I've now lodged a formal complaint to BT and am sure I'll get the usual responses about process, systems, blah blah blah...
Sigh. As you may guess I'm absolutely fizzing about it all!! I've already wasted hours of my life chasing it, just can't stop though - don't give up!! However, am pleased to know that someone has got it done, so I'll just keep trying and boy is it trying....
Rant over, I'll let everyone know how I get on!
From a very irate and now crabby mrs blobby

I want to change the primary email of my apple id

I want to change the primary email of my apple id but it keeps saying that email is unavailable.is there anyway I can make it available because
I don't know why it's unavailable.please help

You can check if you are using it on any of your iTunes account by logging into each account via this page and seeing it it shows as an alternate or rescue email address on them : https://appleid.apple.com
But there isn't a page that you can go to and see if, or on which account, a particular email address is used.

I accidentally screwed up my apple id when trying to change my primary email address. Password recovery options and security questions arent working either to restore

I accidentally screwed up my apple id when trying to change my primary email address. Password recovery options and security questions arent working either to restore. Created a new appleid just to get into forums to ask a question but hesitate to sync itunes and iphone with it as i may lose all purchased music apps etc. can anyone help? i have received no email response frm apple support, it's been over 48 hours

I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

I changed my primary email address because I could not access my old email and now my new iphone asks me to sign in to my old account in order to backup my apps and music from my icloud

I changed my primary email address because I could not access my old email and now my new iphone asks me to sign in to my old account in order to backup my apps and music from my icloud. when I try to sign in using my password it says it is the wrong password.

If you are only updating apps, that's normal Apps and other purchased media are permanently tied to the ID used to purchase them. You also don't back up apps or music to iCloud, the only thing backed up to iCloud is your app data, which is part of your iCloud backup by default.
Is your phone signed into the old ID in Settings>iCloud?

I have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page?? please help :-(

i have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page??
I do not know the log in details and no longer have that icloud email address !!
please help :-(

That's Activation Lock. You will need to remember the Apple ID and password you used to set up the phone.
If you can't remember them, you can go to iforgot.apple.com to try to recover the information.
If you are the original owner of the phone & have proof of purchase, you can try calling Apple to see if they can assist also.
~Lyssa

Change the primary email address

Similar Messages

Maybe you are looking for