Change to Photoshop Photography Program

Hi, I have an existing single app (Photoshop) CC plan and would like to change to the Photoshop Photography Program. How can I do this?

Hi sharkzahn,
Welcome to Adobe Forum,
You can buy the photography CC from http://www.adobe.com/products/photoshop/buying-guide.html
Special single app pricing on Photoshop CC. Hurry — limited-time offer.
The present subscription can be canceled without any penalty , you can contact Adobe or you can inbox me the order number of the present CC to get it canceled.
Regards,
Rajshree

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How to change from Photoshop CC to Photoshop Photography Program?

Is it possible for me to do this change? I don't mind to get tied for another year.
Please let me know. Thanks!
P/S: I saw some support staff has been helping to cancel the subscription for Photoshop CC and allow them to subscribe the Photography Program, can I have the same treatment as well? Thanks!

Well it’s not easy it seems. Some got help in two minutes others, like us, nothing?????
Perhaps it only works in the USA not in Europe?
Regards
Jean-Luc.
Verzonden met Windows Mail
Van: M Angus
Verzonden: vrijdag 29 november 2013 18:20
Aan: Pick Axe Photoworks
Re: How to change from Photoshop CC to Photoshop Photography Program?
created by M Angus in Adobe Creative Cloud - View the full discussion
Hello, same here too. How do I change to the Photoshop offer.
I have been trying to speak to Customer Services for 2 days now - despite promise to call me back I am still waiting. (At the time of writing I', listening to that damned musak - waiting waiting....)
Cheers
Magnus Angus
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Start a new discussion in Adobe Creative Cloud at Adobe Community
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Photoshop Photography Program - How can I change my credit card information?

I need to change my credit card info to new card.
I've done everything according to instruction and it brought me to page of
Photoshop Photography Program
I clicked on "Manage Plan", but it not giving me option "Edit Payment Deatails" .
How can I change my credit card info than?

Hi,
Please clear the cookies and browsing history and re-login into your account in a different browser.
Please check the below link for steps to update your card information,
url: Manage your membership and payments | Creative Cloud

Successful Switch From Single CC to Photoshop Photography Program

Today's the last day to sign up. Use Adobe Chat. Open 24 hrs. day, 7 days. Don't bother with the telephone. Clearly write out your situation, and what you want done. Save the chat dialog, in case you need it later. Look for and save the email confirmations. Here's what worked for me: "I purchased Photoshop CC August 12, 2013 (order # AD0089-----) for $9.99 per month for one year. Since that date, Adobe has offered unlimited $9.99 for the Photoshop Photography Program, which includes additional software. Has my account been upgraded to that newer program? If not, can you please do so? Thank you!" In my case, the Adobe chatperson was probably juggling multiple chats at the same time. He cancelled my existing CC. Provided me the link to sign up for the Photoshop Photography Program. I signed up, and paid. I received two emails–1. canceling the old (Your Creative Cloud membership has transitioned from Paid to Free), and, 2. confirmation of the new subscription (We received your payment - thank you! Here are the details about that order for your records). Success.

Well it’s not easy it seems. Some got help in two minutes others, like us, nothing?????
Perhaps it only works in the USA not in Europe?
Regards
Jean-Luc.
Verzonden met Windows Mail
Van: M Angus
Verzonden: vrijdag 29 november 2013 18:20
Aan: Pick Axe Photoworks
Re: How to change from Photoshop CC to Photoshop Photography Program?
created by M Angus in Adobe Creative Cloud - View the full discussion
Hello, same here too. How do I change to the Photoshop offer.
I have been trying to speak to Customer Services for 2 days now - despite promise to call me back I am still waiting. (At the time of writing I', listening to that damned musak - waiting waiting....)
Cheers
Magnus Angus
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5885361#5885361
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5885361#5885361
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5885361#5885361. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Adobe Creative Cloud at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

Photoshop Photography Program Renewal

Hi
I originally signed up for the Photoshop Photography Program (For CS3+ customers) in November 2013 which included Behance Prosite.
Now my Photoshop Photography Program (For CS3+ customers) subscription is due for renewal I'm being told that my renewal switches to the Creative Cloud Photography Plan which does not include Behance Prosite.
Having invested 12 months in setting up and using Behance I am very disappointed that I cannot continue with my Behance Prosite without increasing my subscription.
It seems this change was made in May 2014 but I do not seem to have been told or missed the consequence of the change as I would probably have abandoned my Prosite back in May.
I've been unable to find anyone else on this forum or anywhere else on the internet upset and disappointed at losing their Behance Prosite access so I just wanted to ask on the forum to see what experience other members have had after one year and the renewal of their Photoshop Photography Program (For CS3+ customers) subscription, have they been switched onto the Creative Cloud Photography Plan or have they stayed on their original Photography Program (For CS3+ customers) subscription.
Thank you for your help

Hi iwaddo77,
Please refer to the link below to know about the Adobe Photography plan:
Creative Cloud Photography plan | Adobe Creative Cloud
In case the issue still persists, please contact the support:
Contact Customer Care
Regards,
Sheena

Photoshop Photography Program And Behance Prosite

Hello, I currently have a Photoshop CC subscription and would like to take advantage of the Photoshop Photography Program. So if somebody could help me switch over to that, it would be great. What I'm wondering though, is if you cancel my current subscription so that I can switch over what will happen to my Behance ProSite? Will it still be there when I start the new subscription? I've put a lot of work into it and I don't want to have to restart it from scratch if I can help it. Thanks.

Unless Adobe has made significant changes to Behance since acquiring it, your account should simply "hibernate" during a subscription lapse. Hopefully someone from Adobe can verify this for you.

Cancel association in the Photoshop Photography Program.

Hello!
I need cancel my association in the Photoshop Photography Program, but I can't! How I do?
Thanks!

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

How do i cancel my Photoshop Photography Program

Hi All
I have been trying to figure out how i cancel my Photoshop Photography Program and seem to be stuck in a loop. I log in and go to manage then cancel my account and it pops up please contact customer care, i then click this link and it takes me to a webpage that tells me how to do it and i navigate through and click the cancel my account and it then says contact customer care then shows me how to do what i just went through and so the loop continues.
Anyone from customer service monitor this forum? If yes please tell me how to cancel my account?
Regards
Trevor

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Update Credit Card details for Photoshop Photography Program purchased via Digital River

I need to update my credit card detail for my Photoshop Photography Program subscription. I am not able to update via the website as I get an error. I contacted support but they told me to cancel my subscription and order a new one. I don't accept this as I subscribed to the Photoshop Photography Program which is no longer available. I should be able to continue the subscription by updating my credit card info but support claims that this cannot be done since the subscription is via Digital River. Digital River is no help their site and the staff direct me back to Adobe's site which give the error. I don't accept that I will have to lose my Photoshop Photography Program subscription because of Adobe's choice of a payment processing partner and their inability to update my credit card details - this amounts to a bait-and-switch in my opinion. How can I update the details? I've waited three days for another response from Adobe and the subscription will fail tomorrow...

Make sure that EVERY DETAIL is the same in every place you enter your information
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-email address https://forums.adobe.com/thread/1446019

Why am I only able to download a trial with the Photoshop Photography Program

I registered for the Photoshop Photography Program in December - then had to change payment methods. Now my charge monthly is more - and I am unable to download a legit photoshop -only a trial

Hi Tcom,
Welcome to Adobe Forum,
Have you tried logging out & logging back in of the CC desktop app?
Have you clicked on "license this software" when you get a prompt of purchasing CC?
Please try these steps, if the issue is still not resolved, do message me privately the order number, Email ID with which it is registered.
I will follow it up for you.
Regards,
Rajshree

Cloud storage with Photoshop Photography Program

I have just changed my CC subscription from full to the Photoshop Photography Program. According to the e-mail I received telling me about the new option, it stated that I would still receive the 20gb of Cloud storage. Tonight I received an e-mail stating that my subscription would revert back to the free subscription 2gb storage. What's going on?

Hi Carljh2
The email about reverting back to the free subscription is in relation to your complete Creative Cloud membership which was cancelled. You will have access to this plan until 8th October and then you can activate your new plan.
Thanks
Bev

Adobe CC and Photoshop Photography Program on the same computer.

Hi!
I'm currently using Adobe CC (very happy with it!). And I'm also about to install it on a laptop which the EULA allows. However my SO is thinking of signing on the Photoshop Photography Program on the very same laptop.
1. Is that possible? Does it involve switching users back and forward when she is working there and when I'm working there.
2. Or is it simply that she can use PS and LR on my installation if she buys the licence so we can use PS and LR simultaniously, get it? she buys the licence but doesn't need to install anything beacuse the software is already there?
Thanks!

The Elements 12 shortcut can't find the Elements12.0.exe file so the program will not load. I can load the editor from its .exe file but not the organizer.

I purchased and installed the Photoshop Photography Program last year but my computer crashed and now I need to re-install it again...can someone help?

I purchased and installed the Photoshop Photography Program last year but my computer crashed and now I need to re-install it again...can someone help?

Hi Sangeeta,
For a fresh download on a new hard drive, it's best to start with the CC desktop app. Sign into adobe.com and download it here: creative.adobe.com/products/download/creative-cloud
You can then launch the desktop, sign in and download PS & LR.

Photoshop Photography Program advertised, but not available in Hungary?

After filling out the order form for Photoshop Photography Program the PS + LR boundle, after processing the payment the website gave an erroe message: Payment System Unavailable and offered me to try again, or place the order over the phone. I have spent about 2 hours total on the phone, mostly waiting and on hold calling a UK based number. Adding up the charge for the minutes calling UK from Hungary, the phone bill might be as much as a full PS license.
I also spoke to a manager at the sales, I told him my story and he told me that they extended the special, so it did not end on the 2nd of December. The special will remain 'til the 8th of December. He transferred my call to another sales agent. She was helpful, but she couldn't process the payment either. She told me that I can not purchase this type of plan, because ungary is not registered. Whatever that means, it is mindblowing that they advertise the plan that not available from here. What a bunch of BS!
I am wandering, if anyone has a little more info on this matter!
Thanks, ZFoto

What file(s) do you want to associate with Shockwave Player?
SW player is a browser add-on, not a standalone player.
You can test it at http://www.adobe.com/shockwave/welcome/

I have the Photoshop Photography Program and every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

I have the Photoshop Photography Program and now every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

Jodie84,
I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
Cheers,
Kartikay Sharma

Change to Photoshop Photography Program

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