Change Tracking has been marked inconsistent after live migration
We run a 3 node Server 2012 R2 cluster and backup using DPM 2012 R2
Everytime a VM is live migrated to another node, when DPM next tries to back it up, the recovery point fails with the "Change Tracking has been marked inconsistent" error and a consistency check needs to be done.
This is fine if one VM is Live Migrated but when we have to put a host in Maintenance mode for some reason and 50 VM's need to be migrated off, it them means 50 consistency checks and our backups go from 2 hours to 8 hours.
Is there a way around this or is this just the way DPM works?
Simon Holman
Expeed Technology
Australian Web Hosting
Hi,
<snip>
please give this on a try: http://support.microsoft.com/kb/2848751
>snip<
Please DO NOT add the forcefixup key - that will make EVERY recovery point use consistency check workflow under the covers - so we basically abandon using the dpmfilter to track block level changes.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
Similar Messages
-
Recovery Point creation fails because change traking has been marked inconsistent
I have a Hyper-v Cluster that is backed up using DPM 2012 SP1, for the last week when recovery point creation attempts to run I receive the following error message.
Change Tracking has been marked inconsistent due to one of the following reasons
1. Unexpected shutdown of the protected server
2. Unforeseen issue in DPM Bitmap failover during cluster failover of one or more datasources sharing the tracked volume. (ID 30501 Details: The parameter is incorrect (0x80070057))
After this error it performs a consistency check, it completes and a backup is stored, but as soon as it does another recovery point creation it fails again with the same error.
I have a Server 2012 R2 Hyper-v cluster with 2 virtual hosts and a quorum disk acting as the deciding vote. The backups completed for a month prior to this with no problems. No event seems to have triggered this problem it is just completely out of the blue.
I have update roll-up 8 on DPM and have both hosts within the cluster updated. They seem to consistently fail on one virtual host and intermittently fail on the other virtual host.
The event logs do not have any errors other than Event ID 1 VDS basic providerHi,
Lets see if cleaning up all the filter bitmaps clears up the problem.
To get to a clean state please delete DpmFilter* files from “System Volume Information” using following steps.
1. Open an administrative command prompt and run:
C:\>fltmc unload DpmFilter (run on all cluster nodes)
2) From one of the Cluster nodes, run:
C:\>psexec -s cmd (psexec is
www.sysinternals.com tool used to run cmd under system account)
3) In this new command prompt (running as system) run:
C:\>CD C:\ClusterStorage
C:\ClusterStorage>For /d %i in (volume*) do del /s "%i\System Volume Information\DpmFilter*"
Note: The * includes (DPMFilterBitmap{Guid}, DPMFilterStatus, DPMFilterLog, DPMFilterTrace*)
4) verify files are deleted by running
“dir /s /b DpmFilter*”
exit
5) Then load the filter again on all nodes
C:\>fltmc load DpmFilter (on all cluster nodes)
6) Run DPM Consistency check against all the VM's to re-start normal protection.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights. -
Error 1075: The dependency service does not exist or has been marked for deletion
Windows 7 Pro laptop will not connect to corporate domain. Multiple identical twin laptops have no problem.
Best suggestion so far has been to leave the domain and rejoin it, BUT the relevant buttons are grayed out and the comment says "Note: The identification of the computer cannot be changed because:- The Workstation service is not running. Open the Services
snap-in (services.msc) to ensure it is running and set its Startup Type as "Automatic"."
In services.msc the Workstation service is already set to Automatic but is not started. When I try to start it manually the response is "Windows could not start the Workstation service on Local Computer." and then "Error 1075: The dependency service does
not exist or has been marked for deletion."
Rebooting gets me nowhere.
In all other respects that laptop appears fine and can connect to the Internet, but NOT to the network. I have brought it and a twin laptop home to try on my domestic network and get the same results.
Any ideas, please?Hi,
Let us go to services.msc and navigate to Network Store Interface Service. Please check whether this service has been set to Automatic and turned on.
Kim Zhou
TechNet Community Support -
Hello,
I have a 5 server farm (DC, 2 WFEs, 1 SQL,1 CA w/ search) and am experiencing an issue when returning search results. This issue just started occurring recently, and basically the search page throws a correlation id whenever used. The error returned
is:
SearchServiceApplication::Execute--Exception: System.Runtime.InteropServices.COMException (0x800703FA): Illegal operation attempted on a registry key that has been marked for deletion. (Exception from HRESULT: 0x800703FA)
SearchServiceApplicationProxy::Execute--Error occured: System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: Illegal operation attempted on a registry key that has been marked for deletion. (Exception from HRESULT: 0x800703FA) (Fault Detail
is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is: System.Runtime.InteropServices.COMException: Illegal operation attempted on a registry key that has been marked for deletion. (Exception from HRESULT: 0x800703FA)
I even attempted to create an out of the box enterprise search site with OOB masterpages and I still am receiving this error.
I have also tried the ‘Do not forcefully unload the registry at user logoff’ registry edit, but it did not work.
Has anyone ran into this issue and has another solution other than the ‘Do not forcefully unload the registry at user logoff’ registry edit?
Thanks!IISReset works for me (but after some time it fails again)
Check this posts: http://pacsharepoint.com/2011/11/sharepoint-search-illegal-operation.html
http://blogs.msdn.com/b/distributedservices/archive/2009/11/06/a-com-server-application-may-stop-working-on-windows-server-2008.aspx
hope it helps, -
Notifying a user that an Urgent Change Request has been Approved, or Denied
Trying to figure out the best way to have an email go back to a user after a Change Request has been updated with either an Approved or Deny
What we do now is after a user creates an Urgent Change Request, and email goes out to all of our Managers. One of them will reply all to the email with either an [approval] or [deny] in the message body so Service Manager gets the email and acts on
it and the other Managers know it was acted on.
Problem is, if the Manager forgets to add in the Change Requester in the email, they don't know it was acted on. I tried using WorkFlows for Change Request to update the Change Requester of an update but there is nothing in there for Approval or Deny.
I then resorted to subscriptions but can't figure out how to configure the subscription so that only the Change Requester gets the email. We can configure different email templates based on the whether the change was approved or denied. Just need to figure
out how to configure the Recipient.I suggest you read this
which is very close to what you want to do.
I've checked the link and found it working. Of course, it works only if the RA is a direct child of work item itself (so for RAs encapsulated in SA or PA it doesn't work).
Below the XML code of the management pack I used. You can engage that, just copy to Notepad and save as ManagementPack.ef9b0adf354c4afe92ede323c9427879.xml
It might require to customize a mail template cause I made a very simple one.
<ManagementPack ContentReadable="true" SchemaVersion="2.0" OriginalSchemaVersion="1.1" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsl="http://www.w3.org/1999/XSL/Transform">
<Manifest>
<Identity>
<ID>ManagementPack.ef9b0adf354c4afe92ede323c9427879</ID>
<Version>7.5.2905.0</Version>
</Identity>
<Name>RA notify affected user MP</Name>
<References>
<Reference Alias="EnterpriseManagement">
<ID>Microsoft.EnterpriseManagement.ServiceManager.UI.Console</ID>
<Version>7.5.2905.179</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="CustomSystem_Notifications_Library">
<ID>System.Notifications.Library</ID>
<Version>7.5.2905.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="CustomSystem_WorkItem_Library">
<ID>System.WorkItem.Library</ID>
<Version>7.5.2905.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="CustomSystem_WorkItem_Activity_Library">
<ID>System.WorkItem.Activity.Library</ID>
<Version>7.5.2905.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="CustomSystem_Library">
<ID>System.Library</ID>
<Version>7.5.8501.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="SystemCenter">
<ID>Microsoft.SystemCenter.Library</ID>
<Version>7.0.8432.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="SystemCenter1">
<ID>Microsoft.SystemCenter.Subscriptions</ID>
<Version>7.5.2905.0</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
<Reference Alias="EnterpriseManagement1">
<ID>Microsoft.EnterpriseManagement.ServiceManager.UI.Administration</ID>
<Version>7.5.2905.179</Version>
<PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
</Reference>
</References>
</Manifest>
<Categories>
<Category ID="Category.6f4a3832d9c3488fa2c31d1d662dceef" Value="EnterpriseManagement!Microsoft.EnterpriseManagement.ServiceManager.ManagementPack">
<ManagementPackName>ManagementPack.ef9b0adf354c4afe92ede323c9427879</ManagementPackName>
<ManagementPackVersion>7.5.2905.0</ManagementPackVersion>
</Category>
<Category ID="ServiceManager.Console.NotificationManagement.NotificationTemplates.Enumeration6fce0865_32d8_435d_ad64_7c48439649ab.Category" Target="Template_50a8eac21da94bb2a340858b71c931d3" Value="EnterpriseManagement1!ServiceManager.Console.NotificationManagement.NotificationTemplates.Enumeration" />
<Category ID="Category.804f621f7a2b4e0490c82413cd6479d9" Target="NotificationSubscription_da1aa98f_40c3_4dd5_a227_de3e7f20601e" Value="EnterpriseManagement1!Microsoft.EnterpriseManagement.ServiceManager.Rules.WorkflowSubscriptions" />
</Categories>
<Monitoring>
<Rules>
<Rule ID="NotificationSubscription_da1aa98f_40c3_4dd5_a227_de3e7f20601e" Enabled="true" Target="SystemCenter!Microsoft.SystemCenter.SubscriptionWorkflowTarget" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">
<Category>System</Category>
<DataSources>
<DataSource ID="DS" TypeID="SystemCenter1!Microsoft.SystemCenter.CmdbInstanceSubscription.DataSourceModule">
<Subscription>
<InstanceSubscription Type="bfd90aaa-80dd-0fbb-6eaf-65d92c1d8e36">
<UpdateInstance>
<Criteria>
<Expression>
<And>
<Expression>
<Or>
<Expression>
<SimpleExpression>
<ValueExpression>
<Property State="Pre">$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Status$</Property>
</ValueExpression>
<Operator>NotEqual</Operator>
<ValueExpression>
<Value>{9de908a1-d8f1-477e-c6a2-62697042b8d9}</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<Property State="Pre">$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Status$</Property>
</ValueExpression>
<Operator>NotEqual</Operator>
<ValueExpression>
<Value>{144bcd52-a710-2778-2a6e-c62e0c8aae74}</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</Or>
</Expression>
<Expression>
<Or>
<Expression>
<SimpleExpression>
<ValueExpression>
<Property State="Post">$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Status$</Property>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value>{9de908a1-d8f1-477e-c6a2-62697042b8d9}</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<Property State="Post">$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Status$</Property>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value>{144bcd52-a710-2778-2a6e-c62e0c8aae74}</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</Or>
</Expression>
</And>
</Expression>
</Criteria>
</UpdateInstance>
</InstanceSubscription>
<PollingIntervalInSeconds>60</PollingIntervalInSeconds>
<BatchSize>100</BatchSize>
</Subscription>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="WA" TypeID="SystemCenter1!Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowTaskWriteAction">
<Subscription>
<VisibleWorkflowStatusUi>true</VisibleWorkflowStatusUi>
<EnableBatchProcessing>true</EnableBatchProcessing>
<WindowsWorkflowConfiguration>
<AssemblyName>Microsoft.EnterpriseManagement.Notifications.Workflows</AssemblyName>
<WorkflowTypeName>Microsoft.EnterpriseManagement.Notifications.Workflows.SendNotificationsActivity</WorkflowTypeName>
<WorkflowParameters>
<WorkflowParameter Name="SubscriptionId" Type="guid">$MPElement$</WorkflowParameter>
<WorkflowArrayParameter Name="DataItems" Type="string">
<Item>$Data/.$</Item>
</WorkflowArrayParameter>
<WorkflowArrayParameter Name="InstanceIds" Type="string">
<Item>$Data/BaseManagedEntityId$</Item>
</WorkflowArrayParameter>
<WorkflowArrayParameter Name="TemplateIds" Type="string">
<Item>f7785299-c026-a870-e350-d02b65a1f3b3</Item>
</WorkflowArrayParameter>
<WorkflowArrayParameter Name="PrimaryUserRelationships" Type="string">
<Item>$Context/Path[Relationship='CustomSystem_WorkItem_Activity_Library!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='CustomSystem_WorkItem_Library!System.WorkItem']/Path[Relationship='CustomSystem_WorkItem_Library!System.WorkItemAffectedUser' TypeConstraint='CustomSystem_Library!System.User']$</Item>
</WorkflowArrayParameter>
</WorkflowParameters>
<RetryExceptions />
<RetryDelaySeconds>60</RetryDelaySeconds>
<MaximumRunningTimeSeconds>7200</MaximumRunningTimeSeconds>
</WindowsWorkflowConfiguration>
</Subscription>
</WriteAction>
</WriteActions>
</Rule>
</Rules>
</Monitoring>
<Templates>
<ObjectTemplate ID="Template_50a8eac21da94bb2a340858b71c931d3" TypeID="CustomSystem_Notifications_Library!System.Notification.Template.SMTP">
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template.SMTP']/Subject$"><1033>$Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Id$ is completed</1033></Property>
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template.SMTP']/Priority$">2</Property>
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template.SMTP']/IsBodyHtml$">False</Property>
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/Content$"><1033>$Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Id$ is completed</1033></Property>
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/Encoding$">utf-8</Property>
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/SeedClass$">System.WorkItem.Activity.ReviewActivity$bfd90aaa-80dd-0fbb-6eaf-65d92c1d8e36</Property>
<Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/Protocol$">SMTP</Property>
</ObjectTemplate>
</Templates>
<LanguagePacks>
<LanguagePack ID="ENU" IsDefault="true">
<DisplayStrings>
<DisplayString ElementID="ManagementPack.ef9b0adf354c4afe92ede323c9427879">
<Name>RA notify affected user MP</Name>
</DisplayString>
<DisplayString ElementID="Template_50a8eac21da94bb2a340858b71c931d3">
<Name>RA notify affected user mail template</Name>
</DisplayString>
<DisplayString ElementID="NotificationSubscription_da1aa98f_40c3_4dd5_a227_de3e7f20601e">
<Name>RA notify affected user</Name>
</DisplayString>
</DisplayStrings>
</LanguagePack>
</LanguagePacks>
</ManagementPack>
Cheers,
Marat
Site: www.scutils.com
Twitter: LinkedIn:
Graveyard:
It does work even if it is within a PA or SA or even deeper, you "just" have to follow the path to the CR from there. But then you would need a subscription for each RA depending on where it is in the flow. Try to make your users understand that :D
http://codebeaver.blogspot.dk/ -
I keep getting your applie Id has been disabled even after signing out and back in, what do I do?
If changing your password does not work, then contact itunes support.
-
Why are artists in music library being removed from alphabetical list once a track has been played? All artist recently played appear before 'A' in my library now rendering the search bar on right of screen useless.
Also, why would my music play at all when I turn iTunes Match off and delete all tracks off the phone? Home sharing also disabled. It is very odd!
-
Has anyone ever managed to solve this one?
We have a problem on Windows 7 SP1 32bit systems.
when we try to start the Check Point VPN-1 Securemote service we get this message:
Error 1075: The dependency service does not exist or has been marked for deletion
When we install a clean Windows 7 from an ISO the checkpoint client without any issues
when we use the same Windows Setup source and install it from SCCM TS - the CheckPoint client doesn't start
the client we're installing is : CP_SeucRemoteSecureClient_NGX_R30_HFA3
which is supported for Win7 x86
other than that there are no special prerequisites for the CheckPoint client. therefore we know the problem is local :/
we tried to isolate and minimize the cause of the issues by trying to see the differences between a clean installation from ISO and a clean installation from SCCM
We know for sure the problem is not from SCCM Client, Programs and Features, Updates, Group Policy
it seems like the configuration is the same but we can't seem to find any online solution about this issue
any suggestions?
thanks
Tamir Levy
Tamir LevyHi,
Please check if all the dependencies services are running, if not, please start them:
DNS Server
Remote Procedure Call (RPC)
Netlogon
Server
Workstation
Any error message, please post back.
You can also check solution in this article:
http://support.microsoft.com/kb/269375
Hope these could be helpful.
Kate Li
TechNet Community Support -
Verify that this class has been marked with the @Entity annotation
Hi,
We have a App level shared lib which does all the JPA related query for an app. And each app can utilize the share lib to get the JPA related query to be done.
For scoping the JPA between App . We have created EMF for each app.
When one app run and does any JPA related action it works fine , but when we try to run second app we are seeing the following error when trying to do JPA specific action .
the @Entity annotation.
[2012-05-23T04:08:16.839-07:00] [WC_Spaces] [ERROR] [] [oracle.webcenter.spaces] [tid: [ACTIVE].ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'] [ecid: 5825b814-2931-4ad5-8dc3-3e18f66992b7-00000004,0] [APP: webcenterCustom] [[
java.lang.IllegalArgumentException: Unknown entity bean class: class oracle.webcenter.spaces.internal.repository.WcSpaceHeader, please verify that this class has been marked with the @Entity annotation.
at org.eclipse.persistence.internal.jpa.EntityManagerImpl.find(EntityManagerImpl.java:648)
at org.eclipse.persistence.internal.jpa.EntityManagerImpl.find(EntityManagerImpl.java:532)
at oracle.webcenter.spaces.internal.repository.SpaceRepositoryUtils.refreshSpaceRows(SpaceRepositoryUtils.java:1791)
Where WcSpaceHeader is an Entity.
For creating emf per App this is the code
private static EntityManagerFactory getEntityManagerFactory()
String appName=Utility.getApplicationName();
EntityManagerFactory emf=sEntityMgrFactory.get(appName);
if(emf==null)
emf=Persistence.createEntityManagerFactory("SpacesReposPUnit");
sEntityMgrFactory.put(appName,emf);
SpacesConstants.LOGGER.info("Caching" +
"EMF for " +appName);
return emf;
My persistence.xml
<?xml version="1.0" encoding="US-ASCII" ?>
<persistence xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:schemaLocation="http://java.sun.com/xml/ns/persistence http://java.sun.com/xml/ns/persistence/persistence_1_0.xsd"
version="1.0" xmlns="http://java.sun.com/xml/ns/persistence">
<persistence-unit name="SpacesReposPUnit" transaction-type="RESOURCE_LOCAL">
<provider>
org.eclipse.persistence.jpa.PersistenceProvider
</provider>
<class>oracle.webcenter.spaces.internal.repository.WcSpaceHeader</class>
<class>oracle.webcenter.spaces.internal.repository.WcSpaceUsrDetail</class>
<class>oracle.webcenter.framework.service.jpa.WcCommonXlationEntity</class>
<class>oracle.webcenter.spaces.internal.repository.WCNavigationActivity</class>
<properties>
<property name="eclipselink.session.customizer"
value="oracle.webcenter.spaces.internal.repository.SpacesEclipselinkSessionCustomizer"/>
</properties>
</persistence-unit>
</persistence>
One more problem i am seeing in this is that . When i create an EM from EMF (which is diff for diff app) and doing some query i am getting a class cast Exception.
(self-tuning)'] [ecid: 5825b814-2931-4ad5-8dc3-3e18f66992b7-00000004,0] [APP: webcenterCustom] [[
java.lang.IllegalArgumentException: Unknown entity bean class: class oracle.webcenter.spaces.internal.repository.WcSpaceHeader, please verify that this class has been marked with the @Entity annotation.
at org.eclipse.persistence.internal.jpa.EntityManagerImpl.find(EntityManagerImpl.java:648)
at org.eclipse.persistence.internal.jpa.EntityManagerImpl.find(EntityManagerImpl.java:532)This is a class loader issue, somehow you have deployed the same classes in two places, so have two different versions of the classes.
How, exactly have you deployed things, where are your domain classes?
The issues is most likely that,
Persistence.createEntityManagerFactory("SpacesReposPUnit");
will always return the same factory once it has been deployed.
If you pass a properties map to createEntityManagerFactory and set the property "eclipselink.session-name" to a unique value, then you should get a new factory. -
Apple I'd created has been showing not reviewed in iTunes.. And the payment has been declined after giving credit details... Not sure about it..
Hello Abiez,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues adding payment information to your account. In my experience, this usually occurs due to two common reasons (though there may be more):
If your account information does not match your credit card, you may get a message stating "The credit card was declined."
To expand on the above, your billing name or address may not match the address listed on your credit card statement. Any discrepancy in punctuation, abbreviation, or capitalization can cause errors, which might prevent you from purchasing from the iTunes Store. If you moved, or if your zip code changed recently, ask your credit card company to make sure their records are up to date and match exactly what you are entering as your billing information.
The iTunes Store will place a minimal authorization hold on your credit card each time that you update your account information (equal to around 1 USD). The authorization hold is not a charge. The authorization hold is placed on your credit card to make sure that the information provided matches the information on file with your financial institution. The authorization hold will not be displayed in your iTunes Store purchase history.
If there are insufficient funds in the account to cover the authorization hold, you may experience issues with adding payment information.
For more information, see the following helpful resources:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
iTunes Store: Changing account information
http://support.apple.com/kb/HT1918
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646
Thanks,
Matt M. -
After i cancel my credit card...my apple id has been disable.... Cant update my app and dowload apps on my phone...please help it ....thank
If you go to expresslane.apple.com like MetaSolaray said, then you'll have your answer.
-
My iPod 1g has been dying quickly after 1st sync with iTunes
Hi-
After my first sync with iTunes my 1st Generation iPod has been dying very quickly. And I charge it all night, but when I turn it on it says that I only have 20% battery then maybe 5-10 minutes later it says I have a full battery. What is going on? I bought this iPod used with no mannual. The whole 20% battery issue happened right from the point I got it.
Thanks so much!Let the battery fully drain. After charging for an hour try a reset (both buttons) and connect to computer and try to restore. If screen is still white you very likely have a hardware problems.
-
My sound track has been totally removed.
I have just completed a program in Keynote using my MAC Mini, containing pictured and music. When transferrered to Keynote on my iPad 3, the soundtrack has been tottally removed.
Why are these apps. not compatable?
And how can I solve my problem?Hi, Evelyn.
You should be able to include and play media on an iOS device in a Keynote presentation. The biggest issue I see with missing media in the presentation is when you add media files to your slideshow, make sure that they will be available if you transfer your document to another computer. When saving your document, make sure to select “Copy audio and movies into document” in the Save window after you choose Save or Save As. (If you don’t see the option, click the disclosure triangle next to the field, and then click Advanced Options.)
Also note that some media files are protected under copyright law. Some downloaded music may be played only on the computer where the download occurred. Make sure the computer you’re using has permission to play all the media files included in your slideshow.
Are you using documents in the cloud? If unfamiliar with this feature, see the article below.
iCloud: Documents in the Cloud overview
http://support.apple.com/kb/PH2703
iOS Apps Support
Cheers,
Jason H. -
Illustrator trial has been expired immediately after downloading
Please help! I've downloaded Illustrator trial today, but after downloading I can not use it: a trial has been already expired
Then please try the software on another computer. Once a trial has expired there is not a method available to extend it.
-
MacBook Pro has been running slow after installing Yosemite
Hey,
I have a MacBook Pro and recently updated from OS 10.6.8 to Yosemite. My computer has been running really slow lately.
Here is my EtreCheck Report:
Problem description:
Mac has been running very slowly
EtreCheck version: 2.1.6 (109)
Report generated January 18, 2015 at 10:42:01 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 989
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 2:48:14
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (78.83 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[not loaded] org.eyebeam.SelfControl.plist [Support]
User Launch Agents: ℹ️
[loaded] com.divx.agent.postinstall.plist [Support]
[failed] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Spotify UNKNOWN (missing value)
uTorrent Application (/Applications/uTorrent.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 11.1.102.55 [Support]
OVSHelper: Version: 1.0 [Support]
Flash Player: Version: 11.1.102.55 Mismatch! Adobe recommends 16.0.0.257
QuickTime Plugin: Version: 7.7.3
DivXBrowserPlugin: Version: 2.2 [Support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 4.0.51204.0 [Support]
iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
Searchme [Installed] Adware! [Remove]
DivX Plus Web Player HTML5 <video> [Installed]
3rd Party Preference Panes: ℹ️
DivX [Support]
Flash Player [Support]
MacFUSE [Support]
Perian [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
24% Google Chrome
12% WindowServer
4% coreaudiod
3% Google Chrome Helper EH
2% hidd
Top Processes by Memory: ℹ️
279 MB Google Chrome Helper EH
176 MB Finder
150 MB Google Chrome
77 MB WindowServer
69 MB Pages
Virtual Memory Information: ℹ️
171 MB Free RAM
1.28 GB Active RAM
1.14 GB Inactive RAM
821 MB Wired RAM
4.60 GB Page-ins
135 MB Page-outs
Diagnostics Information: ℹ️
Jan 18, 2015, 07:54:30 PM Self test - passed
Jan 18, 2015, 06:51:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Photo Booth_2015-01-18-185108_[redacted].crashBack up your Mac, if you have not already done so. To learn how to do that read Mac Basics: Time Machine backs up your Mac.
You inadvertently installed adware. Eradicating it is simple and you don't have to download or install anything to fix it. For an explanation or how this may have occurred, how to avoid it in the future, and for Apple's recommended solution read How to install adware.
Google Chrome is known to run notoriously poorly on Macs. If you want to run Google Chrome, you may need to install more memory, upgrade your Mac to a newer model, or both. Use Safari or Firefox, both of which will run well and do not litter a system with a plethora of resource - hungry "helpers" and other constantly running intrusive processes such as those Google insists upon installing.
Adobe Flash Player is outdated. If you need to use Adobe Flash Player, you must keep it up to date. New versions appear very frequently.
You are running a torrent client. Doing so will leave you vulnerable to malware, data theft, or both.
Some users have resolved otherwise inexplicably poor performance with an SMC reset. Read and follow all the steps including those that may appear to be inapplicable or trivial.
If your Mac still performs poorly, please determine if the same problems also occur in "Safe Mode":
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
You must disable FileVault before you can start your Mac in Safe Mode.
Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
To end Safe Mode restart your Mac normally. Shutdown will take longer as well.
If none of the above resolves your concern, more information is required. To augment the information you already provided, follow the instructions below.
If your Mac is momentarily unresponsive, consider the following.
Launch the Console app - it is in your Utilities folder. You can find it by selecting Utilities from the Finder's Go menu.
If the log list column on the left is not already displayed, show the log list by selecting Show Log List from Console's View menu. Select Show Toolbar if it is not already shown.
Locate system.log in the list and select it. Many date and time-stamped entries will appear, hundreds of them, and you must find the entries relevant to your Mac's problem.
To do that click the Clear Display button in the Toolbar. All previously displayed log entries will be disappear.
Next: Perform whatever actions cause the Mac to exhibit the slow behavior. If the problem is caused by errors logged by the system, the Console window will show them being recorded in system.log.
One or more of them, along with their time stamps, may reveal the reason for the problem you describe.
Copy and paste those log entries in a reply. If hundreds of the same repetitive messages appear, please edit them before posting. There should be no need for more than a few log entries.
Most of the entries will be cryptic but will contain information you might consider personal such as your Mac's name. If you do not want that information to appear, delete or obscure it when posting your reply. Leave enough information so that the entries can be deciphered.
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